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HomeCompaniesFa Exty Saasfaprod1 Fa Ocs Oraclecloud Com CX 1Process Control Engineering Leader - Plant 10

Process Control Engineering Leader - Plant 10

Fa Exty Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 · Whitehall, MI, United States; US WMH Whitehall, Michigan, Whitehall, MI, US · On Site · Active · $8 · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyFa Exty Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
TitleProcess Control Engineering Leader - Plant 10
Normalized title-
Department / teamEngineering
LocationWhitehall, MI, United States
Work modelOn Site
Employment typeFull Time
Salary$8
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-21 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

CompanyFa Exty Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
Sourcead42a75d-4e27-49f3-a1c7-563f03667fa8
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Responsibilities We are seeking a Process Control Leader to drive excellence across our manufacturing processes. This position is responsible for overseeing the performance of key manufacturing processes, managing the team of Process Owners, and ensuring all manufacturing processes meet stringent aerospace quality standards (AS9100, NADCAP). The Process Control Leader will define process control and improvement strategies, define and monitor KIVs and KOVs, and ensure that process control is maintained, driving standardization and reducing variability in a high-pressure manufacturing environment. Key Responsibilities Lead and mentor a team of Process Owners responsible for specific manufacturing processes in the investment castings science areas (wax, shell, casting, heat treat, core removal, braze, post cast processing). Define the short and long term goals and vision for each process (Hoshin) to ensure compliance, improve control, reduce scrap and rework, improve cost, and support operations. Set performance measures and KPIs for Process Owners, tracking progress against productivity and quality goals. Define KOVs and KIVs for each process and drive improvement to reduce scrap and rework across the product lines. Grow the utilization of data science and AI for process control. Act as the overall authority for process control, ensuring all manufacturing steps adhere to engineering requirements and AS9100/NADCAP compliance. Implement Statistical Process Control (SPC) and real-time monitoring to ensure process stability. Drive down scrap and rework rates by identifying root causes and implementing corrective actions Lead and support capex projects from concept though production release. Lead process improvement projects (Scrap/Rework Reduction, Cost Reduction, Cycle Time Reduction) using Lean Six Sigma methodologies. Support the transition from traditional manufacturing to advanced methods. Develop business continuity plans for plant equipment and process readiness. Work in collaboration with Business Unit Process Owners to share and adopt best practices between global locations focused on maximizing first-pass quality and output. Job Roles Customer liaison --understands and communicates customer specifications; possesses both technical expertise and communication ability to ensure alignment and understanding with customer; serves as first point of contact for technical requirements internally and externally Creative facilitator --solves problems creatively and creates environment in which others can exercise creative solutions; fosters continuous improvement; pushes boundaries of technology, processes and techniques Boundary spanner --takes initiative across disciplines, operations and the campus; makes sacrifices so that other areas can be successful; practices holistic thinking and acts intentionally to collaborate; eliminates barriers and silos Developer --mentors and coaches both senior and junior level associates; prepares others for success; stimulates learning and contribution from teams; educates others on technical requirements Communication --able to have difficult conversations diplomatically; helps others understand expectations, capabilities and limitations; able to make the complex simple; provides detail where necessary Influence --creates an engaging environment; advocates for the business; maintains approachability; deals with conflict effectively Business minded --focused on things that drive quantifiable business outcomes; ensures quality; manages customer demand and sets boundaries where necessary Adaptable --copes well with change; addresses distractions and issues quickly; handles the unexpected without losing sight of important objectives Qualifications Basic Qualifications Bachelor’s degree in Engineering from an accredited institution 5+ years of experience in manufacturing 1+ year of leadership experience Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. Preferred Qualifications Bachelor’s degree in Mechanical, Aerospace, or Industrial Engineering or a related technical field from an accredited institution Proven experience managing teams of engineers or process owners Deep knowledge of aerospace manufacturing processes (e.g., CNC machining, composites, special treatments) Strong understanding of AS9100 and NADCAP certification requirements Lean Six Sigma Green or Black Belt preferred Excellent interpersonal and communication skills for interacting with all levels of the organization Strong ability to lead, motivate, and influence cross-functional teams High level of judgment to handle complex technical and operational problems Ability to act with composure and confidence in high-pressure situations Company Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $8.3 Billion in revenue in 2025, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2025 Environmental Social and Governance report at www.howmet.com/esg-report . Follow: LinkedIn , Twitter , Instagram , Facebook , and YouTube . Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email [email protected]

Full job record

Job IDd727404e290941b1719204e142e04aabcf4b9a8c
Org ID87d8b3a1-e827-407a-b02f-d909d25f5b99
Source IDad42a75d-4e27-49f3-a1c7-563f03667fa8
Board IDad42a75d-4e27-49f3-a1c7-563f03667fa8
Provideroracle_hcm
Provider Job Key117618
TitleProcess Control Engineering Leader - Plant 10
Normalized Title
Statusactive
Activeyes
Location TextWhitehall, MI, United States; US WMH Whitehall, Michigan, Whitehall, MI, US
DepartmentEngineering
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionMI
CityWhitehall
Salary RawResponsibilities We are seeking a Process Control Leader to drive excellence across our manufacturing processes. This position is responsible for overseeing the performance of key manufacturing processes, managing the team of Process Owners, and ensuring all manufacturing processes meet stringent aerospace quality standards (AS9100, NADCAP). The Process Control Leader will define process control and improvement strategies, define and monitor KIVs and KOVs, and ensure that process control is maintained, driving standardization and reducing variability in a high-pressure manufacturing environment. Key Responsibilities Lead and mentor a team of Process Owners responsible for specific manufacturing processes in the investment castings science areas (wax, shell, casting, heat treat, core removal, braze, post cast processing). Define the short and long term goals and vision for each process (Hoshin) to ensure compliance, improve control, reduce scrap and rework, improve cost, and support operations. Set performance measures and KPIs for Process Owners, tracking progress against productivity and quality goals. Define KOVs and KIVs for each process and drive improvement to reduce scrap and rework across the product lines. Grow the utilization of data science and AI for process control. Act as the overall authority for process control, ensuring all manufacturing steps adhere to engineering requirements and AS9100/NADCAP compliance. Implement Statistical Process Control (SPC) and real-time monitoring to ensure process stability. Drive down scrap and rework rates by identifying root causes and implementing corrective actions Lead and support capex projects from concept though production release. Lead process improvement projects (Scrap/Rework Reduction, Cost Reduction, Cycle Time Reduction) using Lean Six Sigma methodologies. Support the transition from traditional manufacturing to advanced methods. Develop business continuity plans for plant equipment and process readiness. Work in collaboration with Business Unit Process Owners to share and adopt best practices between global locations focused on maximizing first-pass quality and output. Job Roles Customer liaison --understands and communicates customer specifications; possesses both technical expertise and communication ability to ensure alignment and understanding with customer; serves as first point of contact for technical requirements internally and externally Creative facilitator --solves problems creatively and creates environment in which others can exercise creative solutions; fosters continuous improvement; pushes boundaries of technology, processes and techniques Boundary spanner --takes initiative across disciplines, operations and the campus; makes sacrifices so that other areas can be successful; practices holistic thinking and acts intentionally to collaborate; eliminates barriers and silos Developer --mentors and coaches both senior and junior level associates; prepares others for success; stimulates learning and contribution from teams; educates others on technical requirements Communication --able to have difficult conversations diplomatically; helps others understand expectations, capabilities and limitations; able to make the complex simple; provides detail where necessary Influence --creates an engaging environment; advocates for the business; maintains approachability; deals with conflict effectively Business minded --focused on things that drive quantifiable business outcomes; ensures quality; manages customer demand and sets boundaries where necessary Adaptable --copes well with change; addresses distractions and issues quickly; handles the unexpected without losing sight of important objectives Qualifications Basic Qualifications Bachelor’s degree in Engineering from an accredited institution 5+ years of experience in manufacturing 1+ year of leadership experience Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. Preferred Qualifications Bachelor’s degree in Mechanical, Aerospace, or Industrial Engineering or a related technical field from an accredited institution Proven experience managing teams of engineers or process owners Deep knowledge of aerospace manufacturing processes (e.g., CNC machining, composites, special treatments) Strong understanding of AS9100 and NADCAP certification requirements Lean Six Sigma Green or Black Belt preferred Excellent interpersonal and communication skills for interacting with all levels of the organization Strong ability to lead, motivate, and influence cross-functional teams High level of judgment to handle complex technical and operational problems Ability to act with composure and confidence in high-pressure situations Company Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $8.3 Billion in revenue in 2025, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2025 Environmental Social and Governance report at www.howmet.com/esg-report . Follow: LinkedIn , Twitter , Instagram , Facebook , and YouTube . Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email [email protected]
Salary Min8.3
Salary Max
Salary CurrencyUSD
Salary Period
Source URLhttps://fa-exty-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/117618
Apply URLhttps://fa-exty-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/117618
First Seen At2026-05-31 18:06:55Z
Last Seen At2026-06-06 11:34:44Z
Last Checked At2026-06-06 11:34:44Z
Last Changed At2026-06-06 11:34:44Z
Inactive At
Source Posted At2026-05-21 17:19:47Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-exty-saasfaprod1.fa.ocs.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T11-33-40-901Z-676c7352325cecb6a6d95bd231123babf60e121870b0c96fefc86d56545bb87b.json
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    "ExternalResponsibilitiesStr": "<p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:11.0pt;\">We are seeking a <strong>Process Control Leader&nbsp;</strong>to drive excellence across our manufacturing processes. This position is responsible for overseeing the performance of key manufacturing processes, managing the team of Process Owners, and ensuring all manufacturing processes meet stringent aerospace quality standards (AS9100, NADCAP).</span></p><p style=\"line-height:normal;margin-bottom:0in;\">&nbsp;</p><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:11.0pt;\">The Process Control Leader will define process control and improvement strategies, define and monitor KIVs and KOVs, and ensure that process control is maintained, driving standardization and reducing variability in a high-pressure manufacturing environment.&nbsp;</span></p><p style=\"line-height:normal;margin-bottom:0in;\">&nbsp;</p><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:11.0pt;\"><strong>Key Responsibilities</strong></span></p><ul style=\"list-style-type:disc;\"><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-size:11.0pt;\">Lead and mentor a team of Process Owners responsible for specific manufacturing processes in the investment castings science areas (wax, shell, casting, heat treat, core removal, braze, post cast processing).</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-size:11.0pt;\">Define the short and long term goals and vision for each process (Hoshin) to ensure compliance, improve control, reduce scrap and rework, improve cost, and support operations.</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-size:11.0pt;\">Set performance measures and KPIs for Process Owners, tracking progress against productivity and quality goals.</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-size:11.0pt;\">Define KOVs and KIVs for each process and drive improvement to reduce scrap and rework across the product lines.</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-size:11.0pt;\">Grow the utilization of data science and AI for process control.</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-size:11.0pt;\">Act as the overall authority for process control, ensuring all manufacturing steps adhere to engineering requirements and AS9100/NADCAP compliance.</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-size:11.0pt;\">Implement Statistical Process Control (SPC) and real-time monitoring to ensure process stability.</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-size:11.0pt;\">Drive down scrap and rework rates by identifying root causes and implementing corrective actions&nbsp;</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-size:11.0pt;\">Lead and support capex projects from concept though production release.</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-size:11.0pt;\">Lead process improvement projects (Scrap/Rework Reduction, Cost Reduction, Cycle Time Reduction) using Lean Six Sigma methodologies.</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-size:11.0pt;\">Support the transition from traditional manufacturing to advanced methods.</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-size:11.0pt;\">Develop business continuity plans for plant equipment and process readiness.</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-size:11.0pt;\">Work in collaboration with Business Unit Process Owners to share and adopt best practices between global locations focused on maximizing first-pass quality and output.</span></li></ul><p style=\"line-height:normal;margin-bottom:0in;\">&nbsp;</p><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:11.0pt;\"><strong>Job Roles</strong>&nbsp;</span></p><ul style=\"list-style-type:disc;\"><li style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:11.0pt;\"><strong>Customer liaison</strong>--understands and communicates customer specifications; possesses both technical expertise and communication ability to ensure alignment and understanding with customer; serves as first point of contact for technical requirements internally and externally</span></li><li style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:11.0pt;\"><strong>Creative facilitator</strong>--solves problems creatively and creates environment in which others can exercise creative solutions; fosters continuous improvement; pushes boundaries of technology, processes and techniques</span></li><li style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:11.0pt;\"><strong>Boundary spanner</strong>--takes initiative across disciplines, operations and the campus; makes sacrifices so that other areas can be successful; practices holistic thinking and acts intentionally to collaborate; eliminates barriers and silos</span></li><li style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:11.0pt;\"><strong>Developer</strong>--mentors and coaches both senior and junior level associates; prepares others for success; stimulates learning and contribution from teams; educates others on technical requirements</span></li><li style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:11.0pt;\"><strong>Communication</strong>--able to have difficult conversations diplomatically; helps others understand expectations, capabilities and limitations; able to make the complex simple; provides detail where necessary</span></li><li style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:11.0pt;\"><strong>Influence</strong>--creates an engaging environment; advocates for the business; maintains approachability; deals with conflict effectively</span></li><li style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:11.0pt;\"><strong>Business minded</strong>--focused on things that drive quantifiable business outcomes; ensures quality; manages customer demand and sets boundaries where necessary</span></li><li style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:11.0pt;\"><strong>Adaptable</strong>--copes well with change; addresses distractions and issues quickly; handles the unexpected without losing sight of important objectives</span></li></ul>",
    "InternalResponsibilitiesStr": "<p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:11.0pt;\">We are seeking a <strong>Process Control Leader&nbsp;</strong>to drive excellence across our manufacturing processes. This position is responsible for overseeing the performance of key manufacturing processes, managing the team of Process Owners, and ensuring all manufacturing processes meet stringent aerospace quality standards (AS9100, NADCAP).</span></p><p style=\"line-height:normal;margin-bottom:0in;\">&nbsp;</p><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:11.0pt;\">The Process Control Leader will define process control and improvement strategies, define and monitor KIVs and KOVs, and ensure that process control is maintained, driving standardization and reducing variability in a high-pressure manufacturing environment.&nbsp;</span></p><p style=\"line-height:normal;margin-bottom:0in;\">&nbsp;</p><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:11.0pt;\"><strong>Key Responsibilities</strong></span></p><ul style=\"list-style-type:disc;\"><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-size:11.0pt;\">Lead and mentor a team of Process Owners responsible for specific manufacturing processes in the investment castings science areas (wax, shell, casting, heat treat, core removal, braze, post cast processing).</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-size:11.0pt;\">Define the short and long term goals and vision for each process (Hoshin) to ensure compliance, improve control, reduce scrap and rework, improve cost, and support operations.</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-size:11.0pt;\">Set performance measures and KPIs for Process Owners, tracking progress against productivity and quality goals.</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-size:11.0pt;\">Define KOVs and KIVs for each process and drive improvement to reduce scrap and rework across the product lines.</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-size:11.0pt;\">Grow the utilization of data science and AI for process control.</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-size:11.0pt;\">Act as the overall authority for process control, ensuring all manufacturing steps adhere to engineering requirements and AS9100/NADCAP compliance.</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-size:11.0pt;\">Implement Statistical Process Control (SPC) and real-time monitoring to ensure process stability.</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-size:11.0pt;\">Drive down scrap and rework rates by identifying root causes and implementing corrective actions&nbsp;</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-size:11.0pt;\">Lead and support capex projects from concept though production release.</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-size:11.0pt;\">Lead process improvement projects (Scrap/Rework Reduction, Cost Reduction, Cycle Time Reduction) using Lean Six Sigma methodologies.</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-size:11.0pt;\">Support the transition from traditional manufacturing to advanced methods.</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-size:11.0pt;\">Develop business continuity plans for plant equipment and process readiness.</span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-size:11.0pt;\">Work in collaboration with Business Unit Process Owners to share and adopt best practices between global locations focused on maximizing first-pass quality and output.</span></li></ul><p style=\"line-height:normal;margin-bottom:0in;\">&nbsp;</p><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:11.0pt;\"><strong>Job Roles</strong>&nbsp;</span></p><ul style=\"list-style-type:disc;\"><li style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:11.0pt;\"><strong>Customer liaison</strong>--understands and communicates customer specifications; possesses both technical expertise and communication ability to ensure alignment and understanding with customer; serves as first point of contact for technical requirements internally and externally</span></li><li style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:11.0pt;\"><strong>Creative facilitator</strong>--solves problems creatively and creates environment in which others can exercise creative solutions; fosters continuous improvement; pushes boundaries of technology, processes and techniques</span></li><li style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:11.0pt;\"><strong>Boundary spanner</strong>--takes initiative across disciplines, operations and the campus; makes sacrifices so that other areas can be successful; practices holistic thinking and acts intentionally to collaborate; eliminates barriers and silos</span></li><li style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:11.0pt;\"><strong>Developer</strong>--mentors and coaches both senior and junior level associates; prepares others for success; stimulates learning and contribution from teams; educates others on technical requirements</span></li><li style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:11.0pt;\"><strong>Communication</strong>--able to have difficult conversations diplomatically; helps others understand expectations, capabilities and limitations; able to make the complex simple; provides detail where necessary</span></li><li style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:11.0pt;\"><strong>Influence</strong>--creates an engaging environment; advocates for the business; maintains approachability; deals with conflict effectively</span></li><li style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:11.0pt;\"><strong>Business minded</strong>--focused on things that drive quantifiable business outcomes; ensures quality; manages customer demand and sets boundaries where necessary</span></li><li style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:11.0pt;\"><strong>Adaptable</strong>--copes well with change; addresses distractions and issues quickly; handles the unexpected without losing sight of important objectives</span></li></ul>",
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