RCS Associate - Cancer Center Scheduling

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    "ExternalDescriptionStr": "<p>Are you looking for a role that showcases your passion and excitement about helping others? Would you like to be part of a team that strives to provide a patient centered environment where world-class healthcare for Cancer Care is matched by genuine hospitality and helpfulness? Come join our team at the Schwarz Cancer Center at IU Health North Hospital. &nbsp;</p><p>&nbsp;</p><p><strong>Position Summary:</strong></p><p>The Scheduling and Registration Specialist plays a pivotal role in ensuring coordinated patient care by implementing efficient, accurate, and professional scheduling practices. This patient-facing position collaborates closely with our clinical team and patients to gather necessary information and create a coordinated schedule, complete with preparation instructions for each patient.</p><p>&nbsp;</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet patients and caregivers at Schwarz, engaging in conversations with patients to gather scheduling preferences.</li><li>Explain department/hospital scheduling and registration policies and procedures clearly and comprehensively.</li><li>Schedule future visits according to directives from the clinical team, ensuring alignment with patient needs.</li><li>Register patients accurately for their scheduled or walk-in appointments while providing an exceptional patient experience. &nbsp;</li><li>Flexibility to relocate within the facility to support scheduling or registration functions as operational needs arise.</li><li>Communicate appointment details with clarity and compassion, fostering positive patient experiences.</li><li>Provide assistance with welcome desk duties and registration processes as needed.</li><li>Manage incoming calls and Cerner messages to resolve patient needs and offering guidance or redirection to patients and visitors when necessary.</li></ul><p>&nbsp;</p><p><strong>Schedule: Full-time position, Monday to Friday between 8:00a – 5p. No on-call or weekend requirements.</strong> &nbsp;</p><p>&nbsp;</p><p>Join our team and contribute to delivering exceptional patient-centered care at the Schwarz Cancer Center!</p><p><br>•At least one year of experience in hospital or physician Revenue Cycle strongly preferred.<br>•&nbsp;Requires working knowledge of patient registration and financial clearance.<br>•&nbsp;Requires a high level of interpersonal and problem solving skills.<br>•&nbsp;Requires effective written and verbal communication skills.<br>•&nbsp;Requires the ability to work within a team and maintain collaborative relationships.<br>•&nbsp;Requires the ability to take initiative and meet objectives.</p>",
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