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Reservations Agent l Full-Time Year-Round

266bfac6 42ed 4b72 8a28 B1ac87820e86 19000101 000001 · Warren, VT, US, Warren, VT; Burlington, VT, US, Burlington, VT · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company266bfac6 42ed 4b72 8a28 B1ac87820e86 19000101 000001
TitleReservations Agent l Full-Time Year-Round
Normalized title-
Department / team-
LocationWarren, VT, United States
Work model-
Employment typeTemporary
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2022-02-03 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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PageWhat it containsOpen
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Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Warren.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company266bfac6 42ed 4b72 8a28 B1ac87820e86 19000101 000001
Source87310ff6-bc5b-4501-832a-df726eea280b
ATS providerADP Workforce Now Recruiting

Description

Reservations Agent l Full-Time Year-Round Please note that this position is based in Warren, VT, and requires relocation for candidates that do not reside within commuting distance. Warren, VT RESORT OVERVIEW : Sugarbush Resort is a year-round destination, offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best winter yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? : Our investment in each employee includes a comprehensive wellness initiative, unwavering commitment to safety, growth opportunities, and a wide variety of resort benefits. Employees get to take advantage of our 4000+ acre playground, including skiing, golf, mountain activities, health club membership, resort discounts, and more, so it's easy to share your enthusiasm for Sugarbush with our guests. POSITION SUMMARY : Sugarbush Resort is seeking a Reservation Agent to join our Sales department. Reservation Agents sell lodging and resort products, including but not limited to lodging packages, season passes, children’s programs, and event tickets. Reservations Agents also act as the resort switchboard operator, answering general resort questions and directing calls accurately and efficiently. This is a full time year-round position. RESPONSIBILITIES : Act as the first line of communication to Sugarbush by answering the phone, selling lodging and resort products, and acting as a communication center for the resort. Work with guests and effectively listen, understand, clarify needs, and communicate options or resolve concerns. QUALIFICATIONS : High School diploma required, BA or BS preferred. Must be at least 18 years old. Previous hospitality experience preferred. Prior knowledge of SMS, RTP, and/or Inntopia is a plus. Must be computer literate and comfortable working on multiple web and software-based applications. Must be able to multi-task and use multiple systems simultaneously. Must be able to handle all phone communications in a courteous and efficient manner. Previous switchboard operations experience desirable. Must be able to work weekends and holidays. Sugarbush Resort is an Equal Opportunity Employer An offer of employment may be contingent upon the results of a background, MVR, or criminal records check

Full job record

Job IDd71e484640e6a77baeafa137df00cd3cb9322a63
Org ID55d66b3e-82ba-4c7d-9c06-5072e4fa6165
Source ID87310ff6-bc5b-4501-832a-df726eea280b
Board ID87310ff6-bc5b-4501-832a-df726eea280b
Provideradp_workforcenow
Provider Job Key430828
TitleReservations Agent l Full-Time Year-Round
Normalized Title—
Statusactive
Activeyes
Location TextWarren, VT, US, Warren, VT; Burlington, VT, US, Burlington, VT
Department—
Team—
Employment Typetemporary
Workplace Type—
Remote Policy—
CountryUnited States
RegionVT
CityWarren
Salary Raw—
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=266bfac6-42ed-4b72-8a28-b1ac87820e86&ccId=19000101_000001&lang=en_US&type=JS&jobId=430828&jwId=9200345515446_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=266bfac6-42ed-4b72-8a28-b1ac87820e86&ccId=19000101_000001&lang=en_US&type=JS&jobId=430828&jwId=9200345515446_1
First Seen At2026-05-31 18:41:13Z
Last Seen At2026-06-06 13:29:39Z
Last Checked At2026-06-06 13:29:39Z
Last Changed At2026-06-06 13:29:39Z
Inactive At—
Source Posted At2022-02-03 19:14:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=266bfac6-42ed-4b72-8a28-b1ac87820e86|19000101_000001/date=2026-06-06/2026-06-06T13-29-38-803Z-d4ebaba3f9862adf291f49db16e9df41adbb5d1018c52f3b058e7e6fafd3bf88.json
Event Fields
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Extensions
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div>Reservations Agent l Full-Time Year-Round</div><p style=\"margin-top: 0px; margin-bottom: 15px; line-height: 1.5; box-sizing: border-box; color: rgb(0, 0, 0); font-family: ProximaNova, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);\"><br></p><p id=\"isPasted\" style=\"margin-top: 0px; margin-bottom: 15px; line-height: 1.5; box-sizing: border-box; color: rgb(0, 0, 0); font-family: ProximaNova, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);\"><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(184, 49, 47);\">Please note that this position is based in Warren, VT, and requires relocation for candidates that do not reside within commuting distance.</span></p><div>Warren, VT<br><br><link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p dir=\"ltr\" style=\"line-height:1.714284;text-align: justify;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 11pt 0pt;\"><span style=\"font-size:10.5pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">RESORT OVERVIEW</span><span style=\"font-size:10.5pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">:</span></p><p dir=\"ltr\" style=\"line-height:1.714284;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 11pt 0pt;\"><span style=\"font-size:10.5pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Sugarbush Resort is a year-round destination, offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best winter yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer.&nbsp;</span></p><p dir=\"ltr\" style=\"line-height:1.714284;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 11pt 0pt;\"><span style=\"font-size:10.5pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT&#39;S IN IT FOR YOU?</span><span style=\"font-size:10.5pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">:</span></p><p dir=\"ltr\" style=\"line-height:1.714284;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 11pt 0pt;\"><span style=\"font-size:10.5pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Our investment in each employee includes a comprehensive wellness initiative, unwavering commitment to safety, growth opportunities, and a wide variety of resort benefits. Employees get to take advantage of our 4000+ acre playground, including skiing, golf, mountain activities, health club membership, resort discounts, and more, so it&#39;s easy to share your enthusiasm for Sugarbush with our guests.</span></p><p dir=\"ltr\" style=\"line-height:1.714284;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 11pt 0pt;\"><span style=\"font-size:10.5pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">POSITION SUMMARY</span><span style=\"font-size:10.5pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">:</span></p><p dir=\"ltr\" style=\"line-height:1.714284;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 11pt 0pt;\"><span style=\"font-size: 10.5pt; font-family: Arial; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Sugarbush Resort is seeking a Reservation Agent to join our Sales department. Reservation Agents sell lodging and resort products, including but not limited to lodging packages, season passes, children&rsquo;s programs, and event tickets. Reservations Agents also act as the resort switchboard operator, answering general resort questions and directing calls accurately and efficiently. This is a full time year-round position.&nbsp;</span></p><p dir=\"ltr\" style=\"line-height:1.714284;background-color:#ffffff;margin-top:0pt;margin-bottom:11pt;\"><span style=\"font-size:10.5pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">RESPONSIBILITIES</span><span style=\"font-size:10.5pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">:</span></p><ul><li dir=\"ltr\" style=\"line-height:1.7999999999999998;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10.5pt; font-family: Arial; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Act as the first line of communication to Sugarbush by answering the phone, selling lodging and resort products, and acting as a communication center for the resort. &nbsp;</span></li><li dir=\"ltr\" style=\"line-height:1.7999999999999998;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 10.5pt; font-family: Arial; background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Work with guests and effectively listen, understand, clarify needs, and communicate options or resolve concerns.</span></span></li></ul><p dir=\"ltr\" style=\"line-height:1.7999999999999998;background-color:#ffffff;margin-top:0pt;margin-bottom:8pt;\"><span style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 10.5pt; font-family: Arial; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;\">QUALIFICATIONS</span><span style=\"font-size: 10.5pt; font-family: Arial; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">:</span></span></p><ul><li dir=\"ltr\" style=\"line-height:1.7999999999999998;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 10.5pt; font-family: Arial; background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">High School diploma required, BA or BS preferred.&nbsp;</span></span></li><li dir=\"ltr\" style=\"line-height:1.7999999999999998;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 10.5pt; font-family: Arial; background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Must be at least 18 years old.&nbsp;</span></span></li><li dir=\"ltr\" style=\"line-height:1.7999999999999998;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 10.5pt; font-family: Arial; background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Previous hospitality experience preferred.&nbsp;</span></span></li><li dir=\"ltr\" style=\"line-height:1.7999999999999998;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 10.5pt; font-family: Arial; background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Prior knowledge of SMS, RTP, and/or Inntopia is a plus.&nbsp;</span></span></li><li dir=\"ltr\" style=\"line-height:1.7999999999999998;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 10.5pt; font-family: Arial; background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Must be computer literate and comfortable working on multiple web and software-based applications.&nbsp;</span></span></li><li dir=\"ltr\" style=\"line-height:1.7999999999999998;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 10.5pt; font-family: Arial; background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Must be able to multi-task and use multiple systems simultaneously.&nbsp;</span></span></li><li dir=\"ltr\" style=\"line-height:1.7999999999999998;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 10.5pt; font-family: Arial; background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Must be able to handle all phone communications in a courteous and efficient manner.&nbsp;</span></span></li><li dir=\"ltr\" style=\"line-height:1.7999999999999998;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 10.5pt; font-family: Arial; background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Previous switchboard operations experience desirable.&nbsp;</span></span></li><li dir=\"ltr\" style=\"line-height:1.7999999999999998;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 10.5pt; font-family: Arial; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Must be able to work weekends and holidays.</span></li></ul><p dir=\"ltr\" style=\"line-height:1.714284;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 11pt 0pt;\"><br></p><p dir=\"ltr\" style=\"line-height:1.38;margin-left: -11pt;margin-right: -11pt;text-align: center;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Sugarbush Resort is an Equal Opportunity Employer</span></p><p dir=\"ltr\" style=\"margin: 0pt -22pt; line-height: 1.38; box-sizing: border-box; text-align: center; background-color: rgb(255, 255, 255);\"><span style=\"box-sizing: border-box; font-size: 10.5pt; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: italic; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">An offer of employment may be contingent upon the results of a background, MVR, or criminal records check</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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    "requisitionTitle": "Reservations Agent l Full-Time Year-Round",
    "clientRequisitionID": "1838",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
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  "detail_meta": {
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}
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