Customer Service Representative - South Bend

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    "description": "<div style=\"background:#eeeeee;border:1px solid #cccccc;padding:5px 10px;\"><span style=\"font-size:16px;\"><strong>Looking for professional, dependable, and caring individuals to become members of our team. Amazing customer service skills is a big plus!</strong></span></div>\n\n<p> </p>\n\n<p><strong>Requirements:</strong></p>\n\n<ul>\n\t<li>A positive attitude</li>\n\t<li>Pass a background check</li>\n\t<li>High school diploma or equivalent</li>\n</ul>\n\n<p><strong>Benefits:</strong></p>\n\n<ul>\n\t<li>Health Insurance</li>\n\t<li>Dental &amp; Vision Insurance</li>\n\t<li>401(k) &amp; 401(k) Match</li>\n\t<li>Paid Training</li>\n\t<li>Paid Time Off</li>\n\t<li>Employee Discount</li>\n</ul>\n\n<p><strong>Responsibilities:</strong></p>\n\n<ul>\n\t<li>Greets customers promptly and courteously.</li>\n\t<li>Remains professional and resourceful when assisting customers by telephone or in-person.</li>\n\t<li>Provides product and funding information to customers.</li>\n\t<li>Completes order intake by computer access and/or manual form. Determine order urgency, establishes the payer source(s), and informs customers of payment responsibilities and schedules appropriate delivery.</li>\n\t<li>Provides customers with accurate information regarding equipment use, including safety issues and limitations, funding considerations, 3rd party funding coverage, delivery schedules and company billing practices.</li>\n\t<li>Make calls out to our customers who have borrowed equipment through Alick's and attempt to recollect equipment that is overdue or equipment that is due soon.</li>\n</ul>\n\n<p><strong>Schedule:</strong></p>\n\n<ul>\n\t<li>Schedule:8-hour shift</li>\n\t<li>Day shift Monday to Friday</li>\n\t<li>On Call Weekend availability</li>\n</ul>\n\n<p> </p>",
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