Scheduler - Urology

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    "ExternalDescriptionStr": "<p><strong>Your experience matters&nbsp;</strong></p><p>Raleigh General Hospital is part of&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://lifepointhealth.net/locations\">Lifepoint Health</a>, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As the <strong>Scheduler </strong>joining our team, you’re embracing a vital mission dedicated to <i>making communities healthier<sup>&nbsp;®</sup></i>. &nbsp;The <strong>Scheduler </strong>coordinates patient appointments, verifies insurance, and ensures accurate scheduling to support efficient clinical operations. This role is essential in delivering a seamless experience for both patients and providers. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.<br><br>&nbsp;</p><p><strong>More about our team&nbsp;</strong></p><p>At <strong>Raleigh General Hospital&nbsp;</strong>people are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. We offer a wide range of surgical services as well as specialty programs including Cardiac CTA, Digital Mammography, and Trauma Services.<br><br>&nbsp;</p><p><strong>How you’ll contribute&nbsp;</strong></p><p>A <strong>Scheduler </strong>who excels in this role will:</p><ul><li data-section-id=\"1qc5etm\" data-start=\"90\" data-end=\"255\">Coordinate patient scheduling for testing, procedures, and admissions, ensuring alignment with provider availability, facility capacity, and clinical priorities.</li><li data-section-id=\"u52kup\" data-start=\"256\" data-end=\"410\">Verify and obtain insurance authorizations and pre-certifications, accurately documenting approval details within scheduling and registration systems.</li><li data-section-id=\"bwsmkb\" data-start=\"411\" data-end=\"545\">Collect and maintain precise patient insurance and demographic information to support efficient registration and billing accuracy.</li><li data-section-id=\"1u11no8\" data-start=\"546\" data-end=\"694\">Serve as a primary point of contact for incoming calls, providing timely and professional assistance to patients, providers, and internal staff.</li><li data-section-id=\"1ebm31g\" data-start=\"695\" data-end=\"849\">Communicate scheduling requirements, special instructions, and preparation details to patients and physician offices to ensure readiness for services.</li><li data-section-id=\"12glogs\" data-start=\"850\" data-end=\"999\">Identify and address insurance network issues or benefit limitations, notifying patients and provider offices of any potential coverage concerns.</li><li data-section-id=\"4ecuj1\" data-start=\"1000\" data-end=\"1125\">Review and manage daily scheduling reports to confirm staff, equipment, and time availability for all scheduled services.</li></ul><p>&nbsp;</p><p><strong>Schedule: Full time, Days</strong></p><p>&nbsp;</p><p><strong>Why join us</strong></p><p>We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:&nbsp;</p><ul style=\"list-style-type: disc;\"><li><strong>Comprehensive Benefits</strong>:&nbsp;Multiple levels of medical, dental and vision coverage for full-time and&nbsp;part-time employees.</li><li><strong>Financial Protection &amp; PTO</strong>:&nbsp;Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.</li><li><strong>Financial &amp; Career Growth</strong>:&nbsp;Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.</li><li><strong>Employee Well-being</strong>:&nbsp;Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs)</li><li><strong>Professional Development</strong>:&nbsp;Ongoing learning and career advancement opportunities.<br><br>&nbsp;</li></ul><p><strong>What we’re looking for</strong></p><ul><li data-section-id=\"1adecgm\" data-start=\"122\" data-end=\"252\">High school diploma or equivalent required; three years of directly related experience may be considered in lieu of education.</li><li data-section-id=\"ya0rlj\" data-start=\"253\" data-end=\"332\">Prior scheduling experience in a healthcare environment strongly preferred.</li><li data-section-id=\"hmgija\" data-start=\"333\" data-end=\"427\">Knowledge of medical terminology, insurance verification, and billing processes preferred.</li><li data-section-id=\"1im0obo\" data-start=\"428\" data-end=\"540\">Strong computer proficiency, including experience with scheduling or electronic health record (EHR) systems.</li><li data-section-id=\"6kxizp\" data-start=\"541\" data-end=\"657\">Excellent organizational and time management skills, with the ability to prioritize in a fast-paced environment.</li><li data-section-id=\"1v5c6qt\" data-start=\"658\" data-end=\"729\">Strong communication, customer service, and problem-solving skills.</li><li data-section-id=\"kyros9\" data-start=\"730\" data-end=\"852\">Detail-oriented with the ability to work independently, exercise sound judgment, and maintain accuracy under pressure.</li></ul><p>&nbsp;</p><p style=\"margin-bottom: 0in;\"><span style=\"color: black; font-family: Aptos, sans-serif;\"><strong>More about Raleigh General Hospital</strong></span><br><br>&nbsp;</p><p style=\"margin-bottom: 0in;\"><span style=\"color: black; font-family: Aptos, sans-serif;\"><strong>Raleigh General Hospital&nbsp;</strong>cares for nearly 13,000 patients each year and treats more than 50,000 patients in its emergency room. We are accredited by&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.jointcommission.org/who-we-are/why-work-with-us/\"><span style=\"font-family: Aptos, sans-serif;\">the Joint Commission</span></a><span style=\"color: black; font-family: Aptos, sans-serif;\">, the nationally recognized accrediting agency for healthcare facilities. Raleigh General Hospital also offers instructional programs for nursing students as well as numerous allied health student extern programs.</span></p><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Aptos, sans-serif;\">&nbsp;</span></p><p style=\"margin-bottom: 0in;\"><span style=\"color: black; font-family: Aptos, sans-serif;\"><strong>EEOC Statement</strong></span></p><p style=\"margin-bottom: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0in;\"><span style=\"background-color: white; color: rgb(36, 36, 36); font-family: Aptos, sans-serif;\">“</span><span style=\"background-color: white; color: black; font-family: Aptos, sans-serif;\">Raleigh General Hospital&nbsp;</span><span style=\"background-color: white; color: rgb(36, 36, 36); font-family: Aptos, sans-serif;\">is an Equal Opportunity Employer.&nbsp;</span><span style=\"background-color: white; color: black; font-family: Aptos, sans-serif;\">Raleigh General Hospital&nbsp;</span><span style=\"background-color: white; color: rgb(36, 36, 36); font-family: Aptos, sans-serif;\">is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”</span></p><p>&nbsp;</p>",
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