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Shelter Manager - Albuquerque Opportunity Center

C28c32cc 63b8 4b00 B268 508a7bcb34b5 19000101 000001 · Albuquerque, Albuquerque, NM, US, Albuquerque, NM · Active · $56,925–$62,310 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyC28c32cc 63b8 4b00 B268 508a7bcb34b5 19000101 000001
TitleShelter Manager - Albuquerque Opportunity Center
Normalized title-
Department / team-
LocationAlbuquerque, NM, United States
Work model-
Employment typeFull Time
Salary$56,925–$62,310 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-22 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Company jobsActive postings from C28c32cc 63b8 4b00 B268 508a7bcb34b5 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Albuquerque.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyC28c32cc 63b8 4b00 B268 508a7bcb34b5 19000101 000001
Source334c79aa-0832-4595-91a7-203a1960c877
ATS providerADP Workforce Now Recruiting

Description

Job Title: Shelter Manager Reports to: Program Director Status: Exempt Grade: A08 Salary : Dependent on Qualifications Position Summary: The Shelter Manager oversees the daily operations, staffing, and service delivery of the overnight shelter and medical respite program. This role is critical in ensuring a safe, trauma-informed environment while providing support to the Program Director in the administrative and fiscal health of the organization. Essential Duties & Responsibilities: Organizes and oversees daily activities and tasks related to the facility’s day-to-day activities, including bed assignments, meal services, safety protocols, and general cleanliness. Provides mentorship and guidance to the shelter staff, including medical respite. Maintains up-to-date local and state resource information and disseminates it to staff as appropriate. Supports the agency’s objectives. Provides leadership in de-escalating tense situations, resolving client behaviour issues using trauma-informed care principles. Ensure accurate entry of census data into tracking systems. Manages supplies for residents through routine inventory checks and supply lists. Provides training and feedback to shelter program staff. Develops sustainable goals for shelter program staff. Trains and implements department onboarding for all new incoming advocate staff. Supports the shift supervisors in supervising a team of shelter employees. Manages a 24/7 schedule to ensure adequate coverage. Supports the Program Director to improve operational efficiencies. Supervise, manage, and delegate duties to assigned staff. Assists and participates in interviewing department job applicants. Ensure all programmatic and organizational policies and procedures are implemented and adhered to. Ensures employees manage their time well. Participate in regular meetings with service providers to facilitate efficient coordination of services for Heading Home clients. Responsible for performance planning and evaluation of assigned staff. Ensures clients are given appropriate services and resources, and the agency is meeting their needs. Actively look for ways to improve operations and share ideas for best practices. Work additional hours as needed. All other duties as assigned. Qualifications: A minimum of a Bachelor’s degree in a social services-related field (i.e. psychology, social work, counselling, etc.) and four (4) years of prior supervisor/management experience. Prior work experience supporting vulnerable populations, including unhoused individuals, is required . Experienced people manager who leads with clarity, consistency, and accountability. Comfortable leading diverse teams, and can apply sound judgement while upholding policies and procedures. Highly organized and adaptable, able to manage multiple priorities and competing deadlines. Manage a 24/7 schedule. Strong time management and problem-solving skills. Excellent communication skills, both written and oral. Strong interpersonal skills. Must be able to act quickly and think strategically. Ability to motivate and encourage employees to achieve optimal performance. Experience with conflict resolution. Ability to manage staff with a high level of emotional intelligence. Knowledge of trauma-informed service delivery. Excellent computer and keyboarding skills. Knowledge of area service providers and community resources. The responsibility of all Heading Home employees includes the following: Always represent and promote Heading Home positively and professionally. Maintain good attendance and punctuality. Attend all staff and organizational meetings as required. Observe and practice safe work habits and practices in compliance with regulations, statutes, and organizational policies. Maintain client confidentiality in compliance with organizational policies and procedures. Read, understand, and comply with all guidelines of the Heading Home Employee Handbook. Other Requirements Valid driver’s license and reliable transportation. Ability to navigate stairs, ladders, ramps, and uneven terrain. Lifting a maximum of 25 pounds occasionally, and frequently lifting or carrying objects weighing up to 10 pounds. Must become CPR/First Aid trained within 90 days of hire. _____________________________________________________________________________________ This job description does not constitute a contract of employment between the employer and the employee. This document is subject to change by the employer as the needs of the employer and requirements of the job change.

Full job record

Job IDd6e0fba85fe982724cb97b6e017b634580d37e5c
Org ID107e763f-f3e9-44dd-be03-9853f02d6900
Source ID334c79aa-0832-4595-91a7-203a1960c877
Board ID334c79aa-0832-4595-91a7-203a1960c877
Provideradp_workforcenow
Provider Job Key536825
TitleShelter Manager - Albuquerque Opportunity Center
Normalized Title—
Statusactive
Activeyes
Location TextAlbuquerque, Albuquerque, NM, US, Albuquerque, NM
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionNM
CityAlbuquerque
Salary Raw56925.00 To 62310.00 (USD) Annually
Salary Min56,925
Salary Max62,310
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c28c32cc-63b8-4b00-b268-508a7bcb34b5&ccId=19000101_000001&lang=en_US&type=JS&jobId=536825&jwId=9200853789362_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c28c32cc-63b8-4b00-b268-508a7bcb34b5&ccId=19000101_000001&lang=en_US&type=JS&jobId=536825&jwId=9200853789362_1
First Seen At2026-05-31 18:26:55Z
Last Seen At2026-06-06 12:49:56Z
Last Checked At2026-06-06 12:49:56Z
Last Changed At2026-06-06 12:49:56Z
Inactive At—
Source Posted At2026-04-22 14:15:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.13.17/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"></div><p dir=\"ltr\" style=\"line-height:1.295;text-align: right;margin-top:0pt;margin-bottom:0pt;\" data-pasted=\"true\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Job Title:&nbsp;</span><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Shelter Manager</span></p><p dir=\"ltr\" style=\"line-height:1.295;text-align: right;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Reports to:</span><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">&nbsp;Program Director</span></p><p dir=\"ltr\" style=\"line-height:1.295;text-align: right;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Status:&nbsp;</span><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Exempt</span></p><p dir=\"ltr\" style=\"line-height:1.295;text-align: right;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Grade:</span><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">&nbsp;A08</span></p><p dir=\"ltr\" style=\"line-height:1.295;text-align: right;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Salary</span><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">: Dependent on Qualifications</span></p><p dir=\"ltr\" style=\"line-height:1.295;margin-top:10pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Position Summary:</span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">The Shelter Manager oversees the daily operations, staffing, and service delivery of the overnight shelter and medical respite program. This role is critical in ensuring a safe, trauma-informed environment while providing support to the Program Director in the administrative and fiscal health of the organization.</span></p><br><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:8pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Essential Duties &amp; Responsibilities:</span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Organizes and oversees daily activities and tasks related to the facility&rsquo;s day-to-day activities, including bed assignments, meal services, safety protocols, and general cleanliness.&nbsp;</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Provides mentorship and guidance to the shelter staff, including medical respite.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Maintains up-to-date local and state resource information and disseminates it to staff as appropriate.&nbsp;</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Supports the agency&rsquo;s objectives.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Provides leadership in de-escalating tense situations, resolving client behaviour issues using trauma-informed care principles.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Ensure accurate entry of census data into tracking systems.&nbsp;</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Manages supplies for residents through routine inventory checks and supply lists.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Provides training and feedback to shelter program staff.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Develops sustainable goals for shelter program staff.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Trains and implements department onboarding for all new incoming advocate staff.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Supports the shift supervisors in supervising a team of shelter employees.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Manages a 24/7 schedule to ensure adequate coverage.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Supports the Program Director to improve operational efficiencies.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Supervise, manage, and delegate duties to assigned staff.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Assists and participates in interviewing department job applicants.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Ensure all programmatic and organizational policies and procedures are implemented and adhered to.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Ensures employees manage their time well.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Participate in regular meetings with service providers to facilitate efficient coordination of services for Heading Home clients.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Responsible for performance planning and evaluation of assigned staff.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Ensures clients are given appropriate services and resources, and the agency is meeting their needs.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Actively look for ways to improve operations and share ideas for best practices.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Work additional hours as needed.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:8pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">All other duties as assigned.</span></p></li></ul><br><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:8pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Qualifications:</span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">A minimum of a Bachelor&rsquo;s degree in a&nbsp;</span><span style=\"font-size:11pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">social services-related field (i.e. psychology, social work, counselling, etc.) and four (4) years of prior supervisor/management experience.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Prior work experience supporting vulnerable populations, including unhoused individuals,&nbsp;</span><span style=\"font-size:11pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">is&nbsp;</span><span style=\"font-size:11pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">required</span><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Experienced people manager who leads with clarity, consistency, and accountability.&nbsp;</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Comfortable leading diverse teams, and can apply sound judgement while upholding policies and procedures.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Highly organized and adaptable, able to manage multiple priorities and competing deadlines.&nbsp;</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Manage a 24/7 schedule.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Strong time management and problem-solving skills.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Excellent communication skills, both written and oral.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Strong interpersonal skills.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Must be able to act quickly and think strategically.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Ability to motivate and encourage employees to achieve optimal performance.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Experience with conflict resolution.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Ability to manage staff with a high level of emotional intelligence.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Knowledge of trauma-informed service delivery.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Excellent computer and keyboarding skills.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Knowledge of area service providers and community resources.</span></p></li></ul><br><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:8pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">The responsibility of all Heading Home employees includes the following:</span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Always represent and promote Heading Home positively and professionally.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Maintain good attendance and punctuality.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Attend all staff and organizational meetings as required.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Observe and practice safe work habits and practices in compliance with regulations, statutes, and organizational policies.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Maintain client confidentiality in compliance with organizational policies and procedures.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:8pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Read, understand, and comply with all guidelines of the Heading Home Employee Handbook.</span></p></li></ul><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:8pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Other Requirements</span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Valid driver&rsquo;s license and reliable transportation.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Ability to navigate stairs, ladders, ramps, and uneven terrain.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;text-align: justify;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Lifting a maximum of 25 pounds occasionally, and frequently lifting or carrying objects weighing up to 10 pounds.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:8pt;\"><span style=\"font-size:11pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Must become CPR/First Aid trained within 90 days of hire.</span></p></li></ul><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:8pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">_____________________________________________________________________________________</span></p><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:8pt;\"><span style=\"font-size:10.5pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">This job description does not constitute a contract of employment between the employer and the employee. This document is subject to change by the employer as the needs of the employer and requirements of the job change.</span></p><div><div class=\"fr-view\"><br></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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    "requisitionTitle": "Shelter Manager - Albuquerque Opportunity Center",
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