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Client Intake Specialist (Customer Support)

Dmlawusa · Kansas City, MO · On Site · Active · JazzHR / ApplyToJob

Job facts

FieldValue
CompanyDmlawusa
TitleClient Intake Specialist (Customer Support)
Normalized title-
Department / team-
LocationKansas City, MO, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerJazzHR / ApplyToJob
Posted / first seen2026-05-12 / 2026-05-30
Changed / last seen2026-05-30 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Dmlawusa.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through JazzHR / ApplyToJob.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Kansas City.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyDmlawusa
Source14d4520a-de83-404b-bfcf-d60ddcae743a
ATS providerJazzHR / ApplyToJob

Description

We are excited to grow our customer support team!  If you are looking for a competitive base salary, plus the opportunity to earn an impact based bonus you’ll want to read on.  And, we have an excellent training program so law firm experience is not required. Preferred Experience: Experience in customer service, call center, sales, or client-facing roles Strong time management and ability to prioritize tasks effectively Detail-oriented with a strong sense of follow-through Clear and professional communication skills Job Overview: We are seeking a Client Intake Specialist (Customer Support) who will serve as the first point of contact, ensuring a positive experience for potential clients.  The Client Intake Specialist will navigate high-stakes discussions and secure formal agreements to convert inquiries into active cases. This role is vital in driving the firm’s growth by building immediate rapport with potential clients and serving as their link to the legal team. Key Responsibilities: Serve as the first point of contact for prospective clients (phone, email, text) Gather basic information using call guidelines to assess fit (no legal advice required) Route qualified inquiries to attorneys or team members Follow up with clients to gather additional information and maintain engagement Maintain accurate records while protecting confidentiality Support a smooth, high-quality intake process in a fast-paced environment The ideal candidate is a strong listener who communicates with care and clarity, builds trust quickly, and confidently gathers key details while guiding clients through next steps. Why Join Us: Join a collaborative, high-energy team where you’ll make a meaningful impact, enjoy strong benefits and flexibility, and have clear opportunities for long-term growth in the legal field. Compensation: Our Client rewards excellence. Your earning potential is tied directly to your impact on the clients and the firm: Base Salary: $40,000 Bonus: Up to $6,000 a month Hours & Schedule: Various shifts—including standard business hours, evenings, and a collaborative weekend/holiday rotation—to ensure 24/7 advocacy and a healthy work-life balance. Total Rewards & Culture: Culture of Connection: We work hard and celebrate harder. Enjoy a vibrant team atmosphere with catered department lunches, off-site happy hours, and regular team-building events that keep our energy high.  Health & Wellness: Premium Medical, Dental, and Vision plus Company-Paid Life and Disability.   Work-Life Integration: 120 hours (3 weeks) of Flexible PTO to recharge.   Commuter Perk: Complimentary On-Site Garage Parking—save time and money in the heart of KC.   Stability & Growth: Join an energetic, expanding team with clear pathways for career advancement within the legal field.   Future Planning: 401(k) retirement plan with a company match up to 4%. EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER DM Injury Law, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training .

Full job record

Job IDd6d2e1cb22eacf72f99b0be8bb1c496b0ceb89e7
Org IDb4bdf267-7d72-4c45-9140-f652469def65
Source ID14d4520a-de83-404b-bfcf-d60ddcae743a
Board ID14d4520a-de83-404b-bfcf-d60ddcae743a
Providerjazzhr
Provider Job KeyMupwYlG8b6
TitleClient Intake Specialist (Customer Support)
Normalized Title
Statusactive
Activeyes
Location TextKansas City, MO
Department
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionMO
CityKansas City
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://dmlawusa.applytojob.com/apply/MupwYlG8b6/Client-Intake-Specialist-Customer-Support
Apply URLhttps://dmlawusa.applytojob.com/apply/MupwYlG8b6/Client-Intake-Specialist-Customer-Support
First Seen At2026-05-30 05:41:53Z
Last Seen At2026-06-06 19:22:18Z
Last Checked At2026-06-06 19:22:18Z
Last Changed At2026-05-30 05:41:53Z
Inactive At
Source Posted At2026-05-12 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=dmlawusa/date=2026-06-06/2026-06-06T19-22-16-203Z-40352629d164e93877983b5d3db6de5067aec050172e0556750635922f0503c4.json
Event Fields
{
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  "source_hash": "df759448dd44f16ac14a05b5d24ec85efd350736e3e0d5068b86fe18c716ba79",
  "last_changed_at": "2026-05-30T05:41:53.850Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Kansas City, MO",
    "city": "Kansas City",
    "region": "MO",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T19:22:18.532Z",
  "launch_scope": {
    "reason": "jazzhr_production_catalog",
    "included": true,
    "location": {
      "raw": "Kansas City, MO",
      "city": "Kansas City",
      "region": "MO",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}
Extensions
{}
Native Structured
{
  "detail": {
    "url": "https://dmlawusa.applytojob.com/apply/jobs/details/MupwYlG8b6?&",
    "heading": "Client Intake Specialist (Customer Support)",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://dmlawusa.applytojob.com/apply/MupwYlG8b6/Client-Intake-Specialist-Customer-Support",
    "description_html": "<span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">We are excited to grow our customer support team!  If you are looking for a competitive base salary, plus the opportunity to earn an impact based bonus you’ll want to read on.  And, we have an excellent training program so law firm experience is not required. </span></span></span></b></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Preferred Experience: </span></span></span></b></span></span></span><ul><li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Experience in customer service, call center, sales, or client-facing roles</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Strong time management and ability to prioritize tasks effectively</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Detail-oriented with a strong sense of follow-through</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Clear and professional communication skills </span></span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Job Overview:</span></span></span></b></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">We are seeking a <b>Client Intake Specialist (Customer Support) </b>who will serve as the first point of contact, ensuring a positive experience for potential clients.  The Client Intake Specialist will navigate high-stakes discussions and secure formal agreements to convert inquiries into active cases. This role is vital in driving the firm’s growth by building immediate rapport with potential clients and serving as their link to the legal team. </span></span></span></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Key Responsibilities:</span></span></span></b></span></span></span></span><ul><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Serve as the first point of contact for prospective clients (phone, email, text)</span></span></span></span></span></span></span></li><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Gather basic information using call guidelines to assess fit (no legal advice required)</span></span></span></span></span></span></span></li><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Route qualified inquiries to attorneys or team members</span></span></span></span></span></span></span></li><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Follow up with clients to gather additional information and maintain engagement</span></span></span></span></span></span></span></li><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Maintain accurate records while protecting confidentiality</span></span></span></span></span></span></span></li><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Support a smooth, high-quality intake process in a fast-paced environment</span></span></span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">The ideal candidate is a strong listener who communicates with care and clarity, builds trust quickly, and confidently gathers key details while guiding clients through next steps.</span></span></span></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Why Join Us:</span></span></span></b></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Join a collaborative, high-energy team where you’ll make a meaningful impact, enjoy strong benefits and flexibility, and have clear opportunities for long-term growth in the legal field.</span></span></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Compensation:</span></span></span></b></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Our Client rewards excellence. Your earning potential is tied directly to your impact on the clients and the firm:</span></span></span></span></span></span><ul><li style=\"list-style-type:none;\"><ul style=\"list-style-type:disc;\"><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Base Salary: $40,000 </span></span></span></span></span></span></li><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Bonus: Up to $6,000 a month </span></span></span></span></span></span></li></ul></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Hours & Schedule: </span></span></span></b></span></span></span><ul><li style=\"list-style-type:none;\"><ul style=\"list-style-type:disc;\"><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Various shifts—including standard business hours, evenings, and a collaborative weekend/holiday rotation—to ensure 24/7 advocacy and a healthy work-life balance.  </span></span></span></span></span></span></li></ul></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Total Rewards & Culture:</span></span></span></b></span></span></span><ul><li style=\"list-style-type:none;\"><ul style=\"list-style-type:disc;\"><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Culture of Connection: We work hard and celebrate harder. Enjoy a vibrant team atmosphere with catered department lunches, off-site happy hours, and regular team-building events that keep our energy high. </span></span></span></span></span></span></li><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Health & Wellness: Premium Medical, Dental, and Vision plus Company-Paid Life and Disability.  </span></span></span></span></span></span></li><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Work-Life Integration: 120 hours (3 weeks) of Flexible PTO to recharge.  </span></span></span></span></span></span></li><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Commuter Perk: Complimentary On-Site Garage Parking—save time and money in the heart of KC.  </span></span></span></span></span></span></li><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Stability & Growth: Join an energetic, expanding team with clear pathways for career advancement within the legal field.  </span></span></span></span></span></span></li><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Future Planning: 401(k) retirement plan with a company match up to 4%.  </span></span></span></span></span></span></li></ul></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER</span></span></span></b><br><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">DM Injury Law, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training</span></span></span><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\">.</span></span></span></span></span><br> ",
    "description_text": "We are excited to grow our customer support team!  If you are looking for a competitive base salary, plus the opportunity to earn an impact based bonus you’ll want to read on.  And, we have an excellent training program so law firm experience is not required.\n Preferred Experience: Experience in customer service, call center, sales, or client-facing roles\n Strong time management and ability to prioritize tasks effectively\n Detail-oriented with a strong sense of follow-through\n Clear and professional communication skills\n Job Overview:\n We are seeking a Client Intake Specialist (Customer Support) who will serve as the first point of contact, ensuring a positive experience for potential clients.  The Client Intake Specialist will navigate high-stakes discussions and secure formal agreements to convert inquiries into active cases. This role is vital in driving the firm’s growth by building immediate rapport with potential clients and serving as their link to the legal team.\n Key Responsibilities: Serve as the first point of contact for prospective clients (phone, email, text)\n Gather basic information using call guidelines to assess fit (no legal advice required)\n Route qualified inquiries to attorneys or team members\n Follow up with clients to gather additional information and maintain engagement\n Maintain accurate records while protecting confidentiality\n Support a smooth, high-quality intake process in a fast-paced environment\n The ideal candidate is a strong listener who communicates with care and clarity, builds trust quickly, and confidently gathers key details while guiding clients through next steps.\n Why Join Us:\n Join a collaborative, high-energy team where you’ll make a meaningful impact, enjoy strong benefits and flexibility, and have clear opportunities for long-term growth in the legal field.\n Compensation:\n Our Client rewards excellence. Your earning potential is tied directly to your impact on the clients and the firm: Base Salary: $40,000\n Bonus: Up to $6,000 a month\n Hours & Schedule: Various shifts—including standard business hours, evenings, and a collaborative weekend/holiday rotation—to ensure 24/7 advocacy and a healthy work-life balance.\n Total Rewards & Culture: Culture of Connection: We work hard and celebrate harder. Enjoy a vibrant team atmosphere with catered department lunches, off-site happy hours, and regular team-building events that keep our energy high.\n Health & Wellness: Premium Medical, Dental, and Vision plus Company-Paid Life and Disability.\n Work-Life Integration: 120 hours (3 weeks) of Flexible PTO to recharge.\n Commuter Perk: Complimentary On-Site Garage Parking—save time and money in the heart of KC.\n Stability & Growth: Join an energetic, expanding team with clear pathways for career advancement within the legal field.\n Future Planning: 401(k) retirement plan with a company match up to 4%.\n EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER\n DM Injury Law, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training .",
    "jsonld_jobposting": {
      "url": "https://dmlawusa.applytojob.com/apply/MupwYlG8b6/Client-Intake-Specialist-Customer-Support",
      "@type": "JobPosting",
      "title": "Client Intake Specialist (Customer Support)",
      "@context": "http://schema.org/",
      "datePosted": "2026-05-12",
      "description": "<span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">We are excited to grow our customer support team!  If you are looking for a competitive base salary, plus the opportunity to earn an impact based bonus you’ll want to read on.  And, we have an excellent training program so law firm experience is not required. </span></span></span></b></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Preferred Experience: </span></span></span></b></span></span></span><ul><li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Experience in customer service, call center, sales, or client-facing roles</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Strong time management and ability to prioritize tasks effectively</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Detail-oriented with a strong sense of follow-through</span></span></span></span></span></span></li><li style=\"margin-left:8px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Clear and professional communication skills </span></span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Job Overview:</span></span></span></b></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">We are seeking a <b>Client Intake Specialist (Customer Support) </b>who will serve as the first point of contact, ensuring a positive experience for potential clients.  The Client Intake Specialist will navigate high-stakes discussions and secure formal agreements to convert inquiries into active cases. This role is vital in driving the firm’s growth by building immediate rapport with potential clients and serving as their link to the legal team. </span></span></span></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Key Responsibilities:</span></span></span></b></span></span></span></span><ul><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Serve as the first point of contact for prospective clients (phone, email, text)</span></span></span></span></span></span></span></li><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Gather basic information using call guidelines to assess fit (no legal advice required)</span></span></span></span></span></span></span></li><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Route qualified inquiries to attorneys or team members</span></span></span></span></span></span></span></li><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Follow up with clients to gather additional information and maintain engagement</span></span></span></span></span></span></span></li><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Maintain accurate records while protecting confidentiality</span></span></span></span></span></span></span></li><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Support a smooth, high-quality intake process in a fast-paced environment</span></span></span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">The ideal candidate is a strong listener who communicates with care and clarity, builds trust quickly, and confidently gathers key details while guiding clients through next steps.</span></span></span></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Why Join Us:</span></span></span></b></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Join a collaborative, high-energy team where you’ll make a meaningful impact, enjoy strong benefits and flexibility, and have clear opportunities for long-term growth in the legal field.</span></span></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Compensation:</span></span></span></b></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Our Client rewards excellence. Your earning potential is tied directly to your impact on the clients and the firm:</span></span></span></span></span></span><ul><li style=\"list-style-type:none;\"><ul style=\"list-style-type:disc;\"><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Base Salary: $40,000 </span></span></span></span></span></span></li><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Bonus: Up to $6,000 a month </span></span></span></span></span></span></li></ul></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Hours & Schedule: </span></span></span></b></span></span></span><ul><li style=\"list-style-type:none;\"><ul style=\"list-style-type:disc;\"><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Various shifts—including standard business hours, evenings, and a collaborative weekend/holiday rotation—to ensure 24/7 advocacy and a healthy work-life balance.  </span></span></span></span></span></span></li></ul></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Total Rewards & Culture:</span></span></span></b></span></span></span><ul><li style=\"list-style-type:none;\"><ul style=\"list-style-type:disc;\"><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Culture of Connection: We work hard and celebrate harder. Enjoy a vibrant team atmosphere with catered department lunches, off-site happy hours, and regular team-building events that keep our energy high. </span></span></span></span></span></span></li><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Health & Wellness: Premium Medical, Dental, and Vision plus Company-Paid Life and Disability.  </span></span></span></span></span></span></li><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Work-Life Integration: 120 hours (3 weeks) of Flexible PTO to recharge.  </span></span></span></span></span></span></li><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Commuter Perk: Complimentary On-Site Garage Parking—save time and money in the heart of KC.  </span></span></span></span></span></span></li><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Stability & Growth: Join an energetic, expanding team with clear pathways for career advancement within the legal field.  </span></span></span></span></span></span></li><li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Future Planning: 401(k) retirement plan with a company match up to 4%.  </span></span></span></span></span></span></li></ul></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER</span></span></span></b><br><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">DM Injury Law, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training</span></span></span><span style=\"font-size:11.5pt;\"><span style=\"line-height:115%;\">.</span></span></span></span></span><br> ",
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          "addressRegion": "MO",
          "addressLocality": "Kansas City"
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      "validThrough": "2026-08-10",
      "uniqueJobCode": "job_20260512190420_BEYFY3MYGAUER8WV",
      "employmentType": "FULL_TIME",
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        "name": "DiPasquale Moore",
        "@type": "Organization",
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      "experienceRequirements": "Entry Level"
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    "title": "Client Intake Specialist (Customer Support)",
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