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Director of Quality and Risk Management

B535c5e2 0840 48b7 Ad94 A29aaf31ec92 19000101 000001 · Black River Falls, WI, US, Black River Falls, WI · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyB535c5e2 0840 48b7 Ad94 A29aaf31ec92 19000101 000001
TitleDirector of Quality and Risk Management
Normalized title-
Department / team-
LocationBlack River Falls, WI, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-01 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from B535c5e2 0840 48b7 Ad94 A29aaf31ec92 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Black River Falls.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyB535c5e2 0840 48b7 Ad94 A29aaf31ec92 19000101 000001
Source1f21bdea-d6b8-495f-a3b1-55b2531977f1
ATS providerADP Workforce Now Recruiting

Description

“Lead the team that keeps healthcare moving.” Black River Health is seeking a dynamic, experienced Director of Quality and Risk Management to champion our organization’s quality, safety, and compliance efforts. In this key leadership role, you will shape and drive our Quality Assurance Performance Improvement (QAPI) program, oversee risk management initiatives, and guide staff education across the organization—all with the goal of elevating overall performance and patient care. You’ll collaborate closely with providers, staff, and leadership to plan, develop, and direct departmental activities that support our mission. This position plays a central role in coordinating quality, patient safety, and regulatory programs, ensuring a consistent, team‑driven approach to excellence and compliance throughout Black River Health. This opportunity is: Full-time, Monday – Friday, Day Shift Benefits include: Health Insurance Disability Insurance – Short and Long-term Retirement Plan – 401(k) Dental Insurance Life Insurance Flex Spending Account If you are looking for an exciting new role at a place that feels like home, look no further. Essential Duties: Investigates and takes appropriate timely action(s) to resolve customer concerns, complaints, and problems. Uses the customer service recovery process. Assists the organization to build capacity and achieve greater effectiveness by improving efficiencies and productivity in the workplace using developmental and quality improvement strategies, assessing education needs, developing programs, patient safety and satisfaction, and risk management activities to address those needs; charting a course of direction including developing and implementing detailed plans on how to improve quality and organization methods. Maintains the organization in a “constant readiness mode” for accreditation by keeping current and coordinating/implementing changes to ensure the organization meets all accreditation, regulatory, and quality standards. Communicates effectively with organizational development and quality staff to keep them informed of department and organizational activities and ensures staff has adequate resources available to perform their job successfully. Develops and trains quality, risk, patient safety, regulatory orientation, and educational in-services for employees and physicians. Collaborates with Medical Staff Coordinator to establish criteria and monitor quality data for focused and ongoing professional practice evaluations for the medical staff. Acts as the chair/facilitator of patient safety and regulatory-related committees, service teams, and/or short-term work teams. Qualifications: Bachelor’s degree (B.A. or B.S.) in healthcare administration, nursing, or equivalent clinical field, and a minimum of 5 years of direct hospital-based quality leadership experience or equivalent combination of education and experience Certification in performance improvement, quality, or comparable healthcare programs (CPHQ, CMQ, CPHRM), preferred Excellent computer skills in a variety of software programs, including Microsoft Office Suite, desktop publishing programs, and basic operations of learning management systems and accompanying reports. Strong ability to manage multiple projects in a fast-paced environment Personable and professional Employee must have a valid Wisconsin Driver’s License, proof of insurability, and a reliable means of transportation Your future starts here. At Black River Health, we’re proud to be recognized among the Top 100 Best Places to Work in Healthcare. Guided by our mission— Outstanding and comprehensive healthcare for you and your family, delivered locally with compassion—we invite you to bring your expertise and leadership to our team. Apply today and take the next step in your career—don’t wait. And beyond your career, you’ll enjoy the unmatched lifestyle of Black River Country. With over 200,000 acres of wilderness, scenic trails for hiking and biking, and pristine lakes for fishing, boating, and even scuba diving, the region offers endless opportunities to recharge and explore. Whether it’s kayaking, skiing, or simply enjoying small‑town charm, Black River Country is the perfect place to call home. Learn more at www.blackrivercountry.net . Qualified candidates may obtain an application and attach a resume on our website at www.blackriverhealth.com "Black River Health, Inc. is an equal employment opportunity employer functioning under an Affirmative Action Plan."

Full job record

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TitleDirector of Quality and Risk Management
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RegionWI
CityBlack River Falls
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Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b535c5e2-0840-48b7-ad94-a29aaf31ec92&ccId=19000101_000001&lang=en_US&type=JS&jobId=916916&jwId=9202865309497_1
First Seen At2026-05-31 18:21:36Z
Last Seen At2026-06-06 12:50:52Z
Last Checked At2026-06-06 12:50:52Z
Last Changed At2026-06-06 12:50:52Z
Inactive At—
Source Posted At2026-05-01 21:04:00Z
Source Updated At—
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In this key leadership role, you will shape and drive our Quality Assurance Performance Improvement (QAPI) program, oversee risk management initiatives, and guide staff education across the organization&mdash;all with the goal of elevating overall performance and patient care.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;'><span style='font-family:\"Arial\",sans-serif;'>You&rsquo;ll collaborate closely with providers, staff, and leadership to plan, develop, and direct departmental activities that support our mission. This position plays a central role in coordinating quality, patient safety, and regulatory programs, ensuring a consistent, team‑driven approach to excellence and compliance throughout Black River Health.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;'><span style='font-family:\"Arial\",sans-serif;'>This opportunity is:</span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;'>Full-time, Monday &ndash; Friday, Day Shift</span></li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;'><strong><span style='font-family:\"Arial\",sans-serif;'>Benefits include:</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-family:\"Arial\",sans-serif;'>Health Insurance</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-family:\"Arial\",sans-serif;'>Disability Insurance &ndash; Short and Long-term</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-family:\"Arial\",sans-serif;'>Retirement Plan &ndash; 401(k)&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-family:\"Arial\",sans-serif;'>Dental Insurance</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-family:\"Arial\",sans-serif;'>Life Insurance</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-family:\"Arial\",sans-serif;'>Flex Spending Account</span></li></ul><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><br></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-family:\"Arial\",sans-serif;'>If you are looking for an exciting new role at a place that feels like home, look no further.&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;'><br></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;'><strong><span style='font-family:\"Arial\",sans-serif;'>Essential Duties:</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;'>Investigates and takes appropriate timely action(s) to resolve customer concerns, complaints, and problems. Uses the customer service recovery process.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;'>Assists the organization to build capacity and achieve greater effectiveness by improving efficiencies and productivity in the workplace using developmental and quality improvement strategies, assessing education needs, developing programs, patient safety and satisfaction, and risk management activities to address those needs; charting a course of direction including developing and implementing detailed plans on how to improve quality and organization methods.&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;'>Maintains the organization in a &ldquo;constant readiness mode&rdquo; for accreditation by keeping current and coordinating/implementing changes to ensure the organization meets all accreditation, regulatory, and quality standards. Communicates effectively with organizational development and quality staff to keep them informed of department and organizational activities and ensures staff has adequate resources available to perform their job successfully.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;'>Develops and trains quality, risk, patient safety, regulatory orientation, and educational in-services for employees and physicians. Collaborates with Medical Staff Coordinator to establish criteria and monitor quality data for focused and ongoing professional practice evaluations for the medical staff.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;'>Acts as the chair/facilitator of patient safety and regulatory-related committees, service teams, and/or short-term work teams.</span></li></ul></div><p style='margin-right:0in;margin-left:.5in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;'><br></p><p style='margin-right:0in;margin-left:.25in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;'><strong><span style='font-family:\"Arial\",sans-serif;'>Qualifications:</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;'>Bachelor&rsquo;s degree (B.A. or B.S.) in healthcare administration, nursing, or equivalent clinical field, and a minimum of 5 years of direct hospital-based quality leadership experience or equivalent combination of education and experience</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;'>Certification in performance improvement, quality, or comparable healthcare programs (CPHQ, CMQ, CPHRM), preferred</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;'>Excellent computer skills in a variety of software programs, including Microsoft Office Suite, desktop publishing programs, and basic operations of learning management systems and accompanying reports.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;'>Strong ability to manage multiple projects in a fast-paced environment</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;'>Personable and professional</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;'>Employee must have a valid Wisconsin Driver&rsquo;s License, proof of insurability, and a reliable means of transportation</span></li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><br></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><em><span style='font-family:\"Arial\",sans-serif;'>Your future starts here. At Black River Health, we&rsquo;re proud to be recognized among the Top 100 Best Places to Work in Healthcare. Guided by our mission&mdash;</span></em><span style='font-family:\"Arial\",sans-serif;'>Outstanding and comprehensive healthcare for you and your family, delivered locally with compassion&mdash;we invite you to bring your expertise and leadership to our team. Apply today and take the next step in your career&mdash;don&rsquo;t wait.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><br></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-family:\"Arial\",sans-serif;'>And beyond your career, you&rsquo;ll enjoy the unmatched lifestyle of Black River Country. With over 200,000 acres of wilderness, scenic trails for hiking and biking, and pristine lakes for fishing, boating, and even scuba diving, the region offers endless opportunities to recharge and explore. Whether it&rsquo;s kayaking, skiing, or simply enjoying small‑town charm, Black River Country is the perfect place to call home. Learn more at <a href=\"http://www.blackrivercountry.net\" target=\"_blank\">www.blackrivercountry.net</a>.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><br></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><span style='font-family:\"Arial\",sans-serif;'>Qualified candidates may obtain an application and attach a resume on our website at <a href=\"http://www.blackriverhealth.com\" target=\"_blank\">www.blackriverhealth.com</a></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;line-height:normal;'><br></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>&quot;Black River Health, Inc. is an equal employment opportunity employer functioning under an Affirmative Action Plan.&quot;</span></p></div>\n",
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}
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