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VN-US10-2026-054 Movement Operations Associate (Field Support, Airport)
Fa Evlj Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001 · Newark, United States of America (the); Newark Port of Entry, S-Off, Washington, DC, US · On Site · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Fa Evlj Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001 |
| Title | VN-US10-2026-054 Movement Operations Associate (Field Support, Airport) |
| Normalized title | - |
| Department / team | - |
| Location | Newark, United States |
| Work model | On Site |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-29 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
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| Page | What it contains | Open |
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| Company jobs | Active postings from Fa Evlj Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Newark. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Fa Evlj Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001 |
| Source | b149d994-d593-4543-af2a-b9bbd354a385 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Job Identification (Reference Number): VN-US10-2026-054
Position Title: Movement Operations Associate (Field Support, Airport)
Duty Station City: Newark, New Jersey
Duty Station Country: United States of America
Grade & Salary: G5 (USD 6,714.58 Monthly)
Contract Type: One Year Fixed Term
Vacancy Type: Vacancy Notice
Initial duration: 12 Months.
The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to tens of thousands of refugees each year. IOM’s multi-disciplinary staff members provide a range of assistance and support to the USRAP including, but not limited to, case processing, migration health assessments, cultural orientation training, organized transportation and administration of a travel loan and collections program. The Department of Mobility Pathways and Inclusion, specifically the Resettlement and Movement Management (RMM) Unit in the Division of Movement, Resettlement and Labor Pathways (MRLP) at IOM’s Headquarters, has the organizational responsibility to provide direction, oversight and guidance to IOM’s global support to USRAP.
Under USRAP, the Ports of Entry (POEs) provide critical support and assistance for refugee resettlement to the United States. As part of a Memorandum of Understanding (MOU) between IOM and the US State Department Bureau for Population, Refugees and Migration (PRM), IOM manages POEs at seven international airports in the United States. POEs meet and assist refugees and migrants upon their arrival to the United States, accompanying them through immigration and customs procedures and ensuring they are connected by air and ground transportation to their final destination for handover to assured resettlement agency.
Under the general supervision of the National Operations Coordinator, and the direct supervision of National Operations Associate, the Operations Focal Point (Field Support, Airport), is responsible for the following duties and responsibilities.
Responsibilities
Undertake field support activities in an assigned area or areas primarily at the airport of International Liberty Airport Newark, New Jersey. This includes meeting and assisting group and individual arrivals of the beneficiaries at the airport, organizing transit and ground transportation, and completing administrative duties to ensure that the movement of beneficiaries under IOM are carried out in a safe, dignified, and humane manner. As required, monitor and guide teams of Movement Operations Assistants in completing field support activities.
Meet the beneficiaries at the arrival gate and physically assist them with all aspects of arrival procedures at the POE airport. Duties include providing custodial care of travel documentation; verifying identities and documentation in the travel bag; assisting with airport formalities, including check-in, luggage formalities, immigration procedures, security screening systems and customs clearance; escorting arriving individuals to ground transportation and individuals with domestic flight connections to their gates; visually confirming flights have departed; ensuring individuals with special needs or equipment receive appropriate support; and, as needed, sending update notifications via IOM proprietary tools and systems. This often requires meeting the beneficiaries at the arrival gate and walking with them through to the baggage claim area; assisting them with collecting check-in luggage at the baggage claim area; and carrying them to the onward transportation check-in point.
Communicate with airlines, CBP and other vendors as needed and resolve issues as they arise in coordination with the supervisor.
Prepare and complete required paperwork in relation to domestic transportation and post-arrival formalities at the POE. Duties include but not limited to: assist with the preparation of flight packages, domestic bookings sheets, lanyards, promissory notes; mail travel packets after CBP processing; and undertake quality assurance checks of POE-relevant data as directed by supervisors; monitor and guide other staff as they undertake administrative duties.
Accompany medical cases requiring immediate assistance to the hospital and remain with them as requested by POE management, ensuring all necessary hospitalization documentation is completed and submitted to the supervisors.
As required, provide assistance at hotels for individuals in transit, particularly the vulnerable people, including for extended periods of up to 12 hours, during overnight periods and exceptionally on weekends; ensuring the needs of the individuals are met throughout their hotel stay. Promptly communicate with hotel representatives and POE supervisors if issues arise.
As required, provide interpretation assistance for arriving migrants, including during their immigration and customs procedures, transfer to a domestic flight or ground transportation, transportation to a hotel or final destination.
As required, certify, update and validate domestic bookings and air tickets information in IOM systems. Undertake quality assurance checks of relevant data and report any discrepancies for coordination with IOM Washington DC; and, as needed, train other staff to efficiently and effectively assist with air ticket validation procedures and quality assurance checks.
Where needed, support provision of training relating to day-to-day operations for new team members to efficiently and effectively perform their duties.
Prepare incident reports, such as lost luggage claims, and lodge them through relevant online system in accordance with the reporting procedures and provide necessary follow up.
Provide regular feedback on work being accomplished to the supervisors and keep them immediately informed of any issues requiring their attention.
Demonstrate a solid understanding of the USRAP, Standard Operating Procedures (SOPs) and IOM proprietary systems and tools, as well as the ability to remain professional, impartial and unbiased during all interactions with beneficiaries and colleagues per the IOM Code of Conduct and instruction on the prevention of sexual exploitation and abuse (PSEA).
Undertake duty travel as needed to participate in POE-related meetings or training sessions, or to escort individuals transiting to their final destination.
Maintain and ensure the confidentiality and integrity of all USRAP-related information by implementing control procedures in line with USRAP standards of conduct and data protection rules. Alert management of any non-compliance to SOPs or codes of conduct by staff members or partners.
Perform such other duties as may be assigned.
* This position entails physical duties including standing, walking, bending, lifting, pushing, and pulling. Candidates must possess the physical capability to fulfil these tasks effectively and safely. The ability to meet these requirements is essential for successful performance in this role.
Qualifications
EDUCATION
University degree in a related field from an accredited academic institution with three years of work experience; or,
Completed secondary education with five years of relevant working experience.
EXPERIENCE
Operational experience at a U.S. POE is required, with a strong understanding of movement workflows and direct coordination with CBP.
Demonstrated knowledge of airline processes and CBP procedures relevant to the arrival and onward movement of IOM-assisted beneficiaries.
Prior Movement Operations, transportation-related and/or management experience are strongly preferred.
Work experience in programs including movement operations component, particularly in resettlement programs.
Experience with guiding and leading junior staff members.
Experience with communicating with beneficiaries.
SKILLS
Computer/software literate with good knowledge of Microsoft Office.
Strong interpersonal and communication skills.
Attention to detail and ability to organize.
Self-motivated, objective-driven and able to use own initiative and work under pressure with minimum supervision.
Team leading skills
Computer/software literate with good knowledge of Microsoft Office.
Strong interpersonal and communication skills.
Attention to detail and ability to organize.
Self-motivated, objective-driven and able to use own initiative and work under pressure with minimum supervision.
Team leading skills
OTHERS
Must meet the badging and security clearance requirements at the respective POE, which includes a background check and fingerprinting as per airport authority regulations.
Must reside in the U.S., with preference given to candidates who meet local or state residency requirements applicable for badging at POE.
Languages
IOM’s official languages are English, French, and Spanish.
REQUIRED
For this position, fluency in English is required (oral and written).
IOM’s competency framework can be found at this link . Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these three values:
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage: Demonstrates willingness to take a stand on issues of importance. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies – Behavioural indicators (Level 2)
Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate. Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work. Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. Notes
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months. National Professional Officers should be nationals of the country of their employment. NPOs perform work at the professional level and the same standards of recruitment qualifications and performance, required for International Professional staff. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies
Full job record
| Job ID | d6c00f725c603b54d8da8fc94217e977de1a3e3f |
| Org ID | 9babde47-79bf-4ca0-b9a0-5e2eea997f03 |
| Source ID | b149d994-d593-4543-af2a-b9bbd354a385 |
| Board ID | b149d994-d593-4543-af2a-b9bbd354a385 |
| Provider | oracle_hcm |
| Provider Job Key | 21030 |
| Title | VN-US10-2026-054 Movement Operations Associate (Field Support, Airport) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Newark, United States of America (the); Newark Port of Entry, S-Off, Washington, DC, US |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | — |
| City | Newark |
| Salary Raw | Description Job Identification (Reference Number): VN-US10-2026-054 Position Title: Movement Operations Associate (Field Support, Airport) Duty Station City: Newark, New Jersey Duty Station Country: United States of America Grade & Salary: G5 (USD 6,714.58 Monthly) Contract Type: One Year Fixed Term Vacancy Type: Vacancy Notice Initial duration: 12 Months. The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to tens of thousands of refugees each year. IOM’s multi-disciplinary staff members provide a range of assistance and support to the USRAP including, but not limited to, case processing, migration health assessments, cultural orientation training, organized transportation and administration of a travel loan and collections program. The Department of Mobility Pathways and Inclusion, specifically the Resettlement and Movement Management (RMM) Unit in the Division of Movement, Resettlement and Labor Pathways (MRLP) at IOM’s Headquarters, has the organizational responsibility to provide direction, oversight and guidance to IOM’s global support to USRAP. Under USRAP, the Ports of Entry (POEs) provide critical support and assistance for refugee resettlement to the United States. As part of a Memorandum of Understanding (MOU) between IOM and the US State Department Bureau for Population, Refugees and Migration (PRM), IOM manages POEs at seven international airports in the United States. POEs meet and assist refugees and migrants upon their arrival to the United States, accompanying them through immigration and customs procedures and ensuring they are connected by air and ground transportation to their final destination for handover to assured resettlement agency. Under the general supervision of the National Operations Coordinator, and the direct supervision of National Operations Associate, the Operations Focal Point (Field Support, Airport), is responsible for the following duties and responsibilities. Responsibilities Undertake field support activities in an assigned area or areas primarily at the airport of International Liberty Airport Newark, New Jersey. This includes meeting and assisting group and individual arrivals of the beneficiaries at the airport, organizing transit and ground transportation, and completing administrative duties to ensure that the movement of beneficiaries under IOM are carried out in a safe, dignified, and humane manner. As required, monitor and guide teams of Movement Operations Assistants in completing field support activities. Meet the beneficiaries at the arrival gate and physically assist them with all aspects of arrival procedures at the POE airport. Duties include providing custodial care of travel documentation; verifying identities and documentation in the travel bag; assisting with airport formalities, including check-in, luggage formalities, immigration procedures, security screening systems and customs clearance; escorting arriving individuals to ground transportation and individuals with domestic flight connections to their gates; visually confirming flights have departed; ensuring individuals with special needs or equipment receive appropriate support; and, as needed, sending update notifications via IOM proprietary tools and systems. This often requires meeting the beneficiaries at the arrival gate and walking with them through to the baggage claim area; assisting them with collecting check-in luggage at the baggage claim area; and carrying them to the onward transportation check-in point. Communicate with airlines, CBP and other vendors as needed and resolve issues as they arise in coordination with the supervisor. Prepare and complete required paperwork in relation to domestic transportation and post-arrival formalities at the POE. Duties include but not limited to: assist with the preparation of flight packages, domestic bookings sheets, lanyards, promissory notes; mail travel packets after CBP processing; and undertake quality assurance checks of POE-relevant data as directed by supervisors; monitor and guide other staff as they undertake administrative duties. Accompany medical cases requiring immediate assistance to the hospital and remain with them as requested by POE management, ensuring all necessary hospitalization documentation is completed and submitted to the supervisors. As required, provide assistance at hotels for individuals in transit, particularly the vulnerable people, including for extended periods of up to 12 hours, during overnight periods and exceptionally on weekends; ensuring the needs of the individuals are met throughout their hotel stay. Promptly communicate with hotel representatives and POE supervisors if issues arise. As required, provide interpretation assistance for arriving migrants, including during their immigration and customs procedures, transfer to a domestic flight or ground transportation, transportation to a hotel or final destination. As required, certify, update and validate domestic bookings and air tickets information in IOM systems. Undertake quality assurance checks of relevant data and report any discrepancies for coordination with IOM Washington DC; and, as needed, train other staff to efficiently and effectively assist with air ticket validation procedures and quality assurance checks. Where needed, support provision of training relating to day-to-day operations for new team members to efficiently and effectively perform their duties. Prepare incident reports, such as lost luggage claims, and lodge them through relevant online system in accordance with the reporting procedures and provide necessary follow up. Provide regular feedback on work being accomplished to the supervisors and keep them immediately informed of any issues requiring their attention. Demonstrate a solid understanding of the USRAP, Standard Operating Procedures (SOPs) and IOM proprietary systems and tools, as well as the ability to remain professional, impartial and unbiased during all interactions with beneficiaries and colleagues per the IOM Code of Conduct and instruction on the prevention of sexual exploitation and abuse (PSEA). Undertake duty travel as needed to participate in POE-related meetings or training sessions, or to escort individuals transiting to their final destination. Maintain and ensure the confidentiality and integrity of all USRAP-related information by implementing control procedures in line with USRAP standards of conduct and data protection rules. Alert management of any non-compliance to SOPs or codes of conduct by staff members or partners. Perform such other duties as may be assigned. * This position entails physical duties including standing, walking, bending, lifting, pushing, and pulling. Candidates must possess the physical capability to fulfil these tasks effectively and safely. The ability to meet these requirements is essential for successful performance in this role. Qualifications EDUCATION University degree in a related field from an accredited academic institution with three years of work experience; or, Completed secondary education with five years of relevant working experience. EXPERIENCE Operational experience at a U.S. POE is required, with a strong understanding of movement workflows and direct coordination with CBP. Demonstrated knowledge of airline processes and CBP procedures relevant to the arrival and onward movement of IOM-assisted beneficiaries. Prior Movement Operations, transportation-related and/or management experience are strongly preferred. Work experience in programs including movement operations component, particularly in resettlement programs. Experience with guiding and leading junior staff members. Experience with communicating with beneficiaries. SKILLS Computer/software literate with good knowledge of Microsoft Office. Strong interpersonal and communication skills. Attention to detail and ability to organize. Self-motivated, objective-driven and able to use own initiative and work under pressure with minimum supervision. Team leading skills Computer/software literate with good knowledge of Microsoft Office. Strong interpersonal and communication skills. Attention to detail and ability to organize. Self-motivated, objective-driven and able to use own initiative and work under pressure with minimum supervision. Team leading skills OTHERS Must meet the badging and security clearance requirements at the respective POE, which includes a background check and fingerprinting as per airport authority regulations. Must reside in the U.S., with preference given to candidates who meet local or state residency requirements applicable for badging at POE. Languages IOM’s official languages are English, French, and Spanish. REQUIRED For this position, fluency in English is required (oral and written). IOM’s competency framework can be found at this link . Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these three values: Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage: Demonstrates willingness to take a stand on issues of importance. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies – Behavioural indicators (Level 2) Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate. Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work. Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. Notes Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months. National Professional Officers should be nationals of the country of their employment. NPOs perform work at the professional level and the same standards of recruitment qualifications and performance, required for International Professional staff. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/21030 |
| Apply URL | https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/21030 |
| First Seen At | 2026-05-31 18:07:18Z |
| Last Seen At | 2026-06-06 11:46:49Z |
| Last Checked At | 2026-06-06 11:46:49Z |
| Last Changed At | 2026-06-06 11:46:49Z |
| Inactive At | — |
| Source Posted At | 2026-05-29 19:53:16Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com|CX_1001/date=2026-06-06/2026-06-06T11-46-33-985Z-b1cd3b9c04e14ac6d02e6dd01cfac3e459435785d320aef7c4fd783d714287ea.json |
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"ExternalQualificationsStr": "<p style=\"margin-bottom:0in;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span style=\"color:#418FDE;\"><span style=\"font-size:12.0pt;letter-spacing:1.0pt;\">EDUCATION</span></span></p><ul style=\"list-style-type:disc;padding-left:48px;\"><li><p style=\"margin-bottom:0in;margin-right:2.85pt;margin-top:0in;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">University degree in a related field from an accredited academic institution with three years of work experience; or,</span></p></li><li><p style=\"margin-bottom:10.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">Completed secondary education with five years of relevant working experience. </span></p></li></ul><p style=\"margin:4.0pt 0in 0in;page-break-after:avoid;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span style=\"color:#418FDE;\"><span style=\"font-size:12.0pt;letter-spacing:1.0pt;\">EXPERIENCE</span></span></p><ul style=\"list-style-type:disc;\"><li><p style=\"text-align:justify;\"><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span lang=\"EN-GB\">Operational experience at a U.S. POE is required, with a strong understanding of movement workflows and direct coordination with CBP.</span><span> </span></p></li><li><p style=\"text-align:justify;\"><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span lang=\"EN-GB\">Demonstrated knowledge of airline processes and CBP procedures relevant to the arrival and onward movement of IOM-assisted beneficiaries.</span><span> </span></p></li><li><p style=\"text-align:justify;\"><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span lang=\"EN-GB\">Prior Movement Operations, transportation-related and/or management experience are strongly preferred. </span><span> </span></p></li><li><p style=\"text-align:justify;\"><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span lang=\"EN-GB\">Work experience in programs including movement operations component, particularly in resettlement programs. </span><span> </span></p></li><li><p style=\"text-align:justify;\"><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span lang=\"EN-GB\">Experience with guiding and leading junior staff members.</span><span> </span></p></li><li><p style=\"text-align:justify;\"><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span lang=\"EN-GB\">Experience with communicating with beneficiaries.</span><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span> </span></p></li></ul><p style=\"margin:4.0pt 0in 0in;page-break-after:avoid;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span style=\"color:#418FDE;\"><span style=\"font-size:12.0pt;letter-spacing:1.0pt;\">SKILLS</span></span></p><ul style=\"list-style-type:disc;\"><li><p style=\"margin-right:19.3pt;text-align:justify;\"><span style=\"color:black;font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span style=\"color:black;\"><span lang=\"EN-GB\">Computer/software literate with good knowledge of Microsoft Office.</span> </span></p></li><li><p style=\"margin-right:19.3pt;text-align:justify;\"><span style=\"color:black;font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span style=\"color:black;\"><span lang=\"EN-GB\">Strong interpersonal and communication skills.</span> </span></p></li><li><p style=\"margin-right:19.3pt;text-align:justify;\"><span style=\"color:black;font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span style=\"color:black;\"><span lang=\"EN-GB\">Attention to detail and ability to organize.</span> </span></p></li><li><p style=\"margin-right:19.3pt;text-align:justify;\"><span style=\"color:black;font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span style=\"color:black;\"><span lang=\"EN-GB\">Self-motivated, objective-driven and able to use own initiative and work under pressure with minimum supervision.</span> </span></p></li><li><p style=\"margin-right:19.3pt;text-align:justify;\"><span style=\"color:black;font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span style=\"color:black;\"><span lang=\"EN-GB\">Team leading skills</span> </span></p></li><li><p style=\"margin-right:19.3pt;text-align:justify;\"><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span lang=\"EN-GB\">Computer/software literate with good knowledge of Microsoft Office.</span><span> </span></p></li><li><p style=\"margin-right:19.3pt;text-align:justify;\"><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span lang=\"EN-GB\">Strong interpersonal and communication skills.</span><span> </span></p></li><li><p style=\"margin-right:19.3pt;text-align:justify;\"><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span lang=\"EN-GB\">Attention to detail and ability to organize.</span><span> </span></p></li><li><p style=\"margin-right:19.3pt;text-align:justify;\"><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span lang=\"EN-GB\">Self-motivated, objective-driven and able to use own initiative and work under pressure with minimum supervision.</span><span> </span></p></li><li><p style=\"margin-right:19.3pt;text-align:justify;\"><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span lang=\"EN-GB\">Team leading skills</span><span> </span></p></li></ul><p style=\"margin:4.0pt 0in 0in;page-break-after:avoid;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span style=\"color:#418FDE;\"><span style=\"font-size:12.0pt;letter-spacing:1.0pt;\" lang=\"EN-GB\"> </span><span style=\"font-size:12.0pt;letter-spacing:1.0pt;\">OTHERS</span></span></p><ul style=\"list-style-type:disc;\"><li style=\"margin-right:19.3pt;tab-stops:list .5in;\"><p style=\"text-align:justify;\"><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span lang=\"EN-GB\">Must meet the badging and security clearance requirements at the respective POE, which includes a background check and fingerprinting as per airport authority regulations.</span><span> </span></p></li><li style=\"margin-right:19.3pt;tab-stops:list .5in;\"><p style=\"text-align:justify;\"><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span lang=\"EN-GB\">Must reside in the U.S., with preference given to candidates who meet local or state residency requirements applicable for badging at POE.</span><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span> </span></p></li></ul><p>Languages</p><p>IOM’s official languages are English, French, and Spanish. </p><p>REQUIRED</p><p>For this position, fluency in English is required (oral and written).</p><p>IOM’s competency framework can be found at <a href=\"https://www.iom.int/sites/g/files/tmzbdl486/files/about-iom/Competency_Framework-EN.pdf\" target=\"_blank\">this link</a>. Competencies will be assessed during the selection process.</p><p>Values - all IOM staff members must abide by and demonstrate these three values:</p><ul style=\"list-style-type:disc;\"><li style=\"tab-stops:list .5in;\">Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li style=\"tab-stops:list .5in;\">Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li style=\"tab-stops:list .5in;\">Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li style=\"tab-stops:list .5in;\">Courage: Demonstrates willingness to take a stand on issues of importance.</li><li style=\"tab-stops:list .5in;\">Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><p>Core Competencies – Behavioural indicators (Level 2)</p><ul style=\"list-style-type:disc;\"><li style=\"tab-stops:list .5in;\">Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li style=\"tab-stops:list .5in;\">Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li style=\"tab-stops:list .5in;\">Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</li><li style=\"tab-stops:list .5in;\">Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.</li><li style=\"tab-stops:list .5in;\">Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. </li></ul><p>Notes</p><ol><li style=\"tab-stops:list .5in;\">Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.</li><li style=\"tab-stops:list .5in;\">This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.</li><li style=\"tab-stops:list .5in;\">National Professional Officers should be nationals of the country of their employment. NPOs perform work at the professional level and the same standards of recruitment qualifications and performance, required for International Professional staff.</li><li style=\"tab-stops:list .5in;\">Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.</li><li style=\"tab-stops:list .5in;\">IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.</li><li style=\"tab-stops:list .5in;\">IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.</li><li style=\"tab-stops:list .5in;\">IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.</li></ol><p>For further information and other job postings, you are welcome to visit our website: <a href=\"https://www.iom.int/careers\" target=\"_blank\">IOM Careers and Job Vacancies</a></p>",
"InternalQualificationsStr": "<p style=\"margin-bottom:0in;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span style=\"color:#418FDE;\"><span style=\"font-size:12.0pt;letter-spacing:1.0pt;\">EDUCATION</span></span></p><ul style=\"list-style-type:disc;padding-left:48px;\"><li><p style=\"margin-bottom:0in;margin-right:2.85pt;margin-top:0in;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">University degree in a related field from an accredited academic institution with three years of work experience; or,</span></p></li><li><p style=\"margin-bottom:10.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">Completed secondary education with five years of relevant working experience. </span></p></li></ul><p style=\"margin:4.0pt 0in 0in;page-break-after:avoid;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span style=\"color:#418FDE;\"><span style=\"font-size:12.0pt;letter-spacing:1.0pt;\">EXPERIENCE</span></span></p><ul style=\"list-style-type:disc;\"><li><p style=\"text-align:justify;\"><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span lang=\"EN-GB\">Operational experience at a U.S. POE is required, with a strong understanding of movement workflows and direct coordination with CBP.</span><span> </span></p></li><li><p style=\"text-align:justify;\"><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span lang=\"EN-GB\">Demonstrated knowledge of airline processes and CBP procedures relevant to the arrival and onward movement of IOM-assisted beneficiaries.</span><span> </span></p></li><li><p style=\"text-align:justify;\"><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span lang=\"EN-GB\">Prior Movement Operations, transportation-related and/or management experience are strongly preferred. </span><span> </span></p></li><li><p style=\"text-align:justify;\"><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span lang=\"EN-GB\">Work experience in programs including movement operations component, particularly in resettlement programs. </span><span> </span></p></li><li><p style=\"text-align:justify;\"><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span lang=\"EN-GB\">Experience with guiding and leading junior staff members.</span><span> </span></p></li><li><p style=\"text-align:justify;\"><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span lang=\"EN-GB\">Experience with communicating with beneficiaries.</span><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span> </span></p></li></ul><p style=\"margin:4.0pt 0in 0in;page-break-after:avoid;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span style=\"color:#418FDE;\"><span style=\"font-size:12.0pt;letter-spacing:1.0pt;\">SKILLS</span></span></p><ul style=\"list-style-type:disc;\"><li><p style=\"margin-right:19.3pt;text-align:justify;\"><span style=\"color:black;font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span style=\"color:black;\"><span lang=\"EN-GB\">Computer/software literate with good knowledge of Microsoft Office.</span> </span></p></li><li><p style=\"margin-right:19.3pt;text-align:justify;\"><span style=\"color:black;font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span style=\"color:black;\"><span lang=\"EN-GB\">Strong interpersonal and communication skills.</span> </span></p></li><li><p style=\"margin-right:19.3pt;text-align:justify;\"><span style=\"color:black;font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span style=\"color:black;\"><span lang=\"EN-GB\">Attention to detail and ability to organize.</span> </span></p></li><li><p style=\"margin-right:19.3pt;text-align:justify;\"><span style=\"color:black;font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span style=\"color:black;\"><span lang=\"EN-GB\">Self-motivated, objective-driven and able to use own initiative and work under pressure with minimum supervision.</span> </span></p></li><li><p style=\"margin-right:19.3pt;text-align:justify;\"><span style=\"color:black;font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span style=\"color:black;\"><span lang=\"EN-GB\">Team leading skills</span> </span></p></li><li><p style=\"margin-right:19.3pt;text-align:justify;\"><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span lang=\"EN-GB\">Computer/software literate with good knowledge of Microsoft Office.</span><span> </span></p></li><li><p style=\"margin-right:19.3pt;text-align:justify;\"><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span lang=\"EN-GB\">Strong interpersonal and communication skills.</span><span> </span></p></li><li><p style=\"margin-right:19.3pt;text-align:justify;\"><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span lang=\"EN-GB\">Attention to detail and ability to organize.</span><span> </span></p></li><li><p style=\"margin-right:19.3pt;text-align:justify;\"><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span lang=\"EN-GB\">Self-motivated, objective-driven and able to use own initiative and work under pressure with minimum supervision.</span><span> </span></p></li><li><p style=\"margin-right:19.3pt;text-align:justify;\"><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span lang=\"EN-GB\">Team leading skills</span><span> </span></p></li></ul><p style=\"margin:4.0pt 0in 0in;page-break-after:avoid;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span style=\"color:#418FDE;\"><span style=\"font-size:12.0pt;letter-spacing:1.0pt;\" lang=\"EN-GB\"> </span><span style=\"font-size:12.0pt;letter-spacing:1.0pt;\">OTHERS</span></span></p><ul style=\"list-style-type:disc;\"><li style=\"margin-right:19.3pt;tab-stops:list .5in;\"><p style=\"text-align:justify;\"><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span lang=\"EN-GB\">Must meet the badging and security clearance requirements at the respective POE, which includes a background check and fingerprinting as per airport authority regulations.</span><span> </span></p></li><li style=\"margin-right:19.3pt;tab-stops:list .5in;\"><p style=\"text-align:justify;\"><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span lang=\"EN-GB\">Must reside in the U.S., with preference given to candidates who meet local or state residency requirements applicable for badging at POE.</span><span style=\"font-family:"Arial",sans-serif;\"><span lang=\"EN-GB\"></span></span><span> </span></p></li></ul><p>Languages</p><p>IOM’s official languages are English, French, and Spanish. </p><p>REQUIRED</p><p>For this position, fluency in English is required (oral and written).</p><p>IOM’s competency framework can be found at <a href=\"https://www.iom.int/sites/g/files/tmzbdl486/files/about-iom/Competency_Framework-EN.pdf\" target=\"_blank\">this link</a>. Competencies will be assessed during the selection process.</p><p>Values - all IOM staff members must abide by and demonstrate these three values:</p><ul style=\"list-style-type:disc;\"><li style=\"tab-stops:list .5in;\">Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li style=\"tab-stops:list .5in;\">Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li style=\"tab-stops:list .5in;\">Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li style=\"tab-stops:list .5in;\">Courage: Demonstrates willingness to take a stand on issues of importance.</li><li style=\"tab-stops:list .5in;\">Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><p>Core Competencies – Behavioural indicators (Level 2)</p><ul style=\"list-style-type:disc;\"><li style=\"tab-stops:list .5in;\">Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li style=\"tab-stops:list .5in;\">Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li style=\"tab-stops:list .5in;\">Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</li><li style=\"tab-stops:list .5in;\">Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.</li><li style=\"tab-stops:list .5in;\">Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. </li></ul><p>Notes</p><ol><li style=\"tab-stops:list .5in;\">Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.</li><li style=\"tab-stops:list .5in;\">This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.</li><li style=\"tab-stops:list .5in;\">National Professional Officers should be nationals of the country of their employment. NPOs perform work at the professional level and the same standards of recruitment qualifications and performance, required for International Professional staff.</li><li style=\"tab-stops:list .5in;\">Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.</li><li style=\"tab-stops:list .5in;\">IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.</li><li style=\"tab-stops:list .5in;\">IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.</li><li style=\"tab-stops:list .5in;\">IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.</li></ol><p>For further information and other job postings, you are welcome to visit our website: <a href=\"https://www.iom.int/careers\" target=\"_blank\">IOM Careers and Job Vacancies</a></p>",
"OrganizationDescriptionStr": "",
"primaryLocationCoordinates": [
{
"Latitude": "",
"Longitude": "",
"CountryCode": "US",
"GeographyId": 100000023590842,
"GeographyNodeId": 100036196470031
}
],
"ExternalResponsibilitiesStr": "<ol><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">Undertake field support activities in an assigned area or areas primarily at the airport of International Liberty Airport </span><span class=\"PDNORMALTEXT\" lang=\"EN-GB\">Newark, New Jersey. This includes</span><span lang=\"EN-GB\"> meeting and assisting group and individual arrivals of the beneficiaries at the airport, organizing transit and ground transportation, and completing administrative duties to ensure that the movement of beneficiaries under IOM are carried out in a safe, dignified, and humane manner. As required, monitor and guide teams of Movement Operations Assistants in completing field support activities. </span></p></li><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">Meet the beneficiaries at the arrival gate and physically assist them with all aspects of arrival procedures at the POE airport. Duties include providing custodial care of travel documentation; verifying identities and documentation in the travel bag; assisting with airport formalities, including check-in, luggage formalities, immigration procedures, security screening systems and customs clearance; escorting arriving individuals to ground transportation and individuals with domestic flight connections to their gates; visually confirming flights have departed; ensuring individuals with special needs or equipment receive appropriate support; and, as needed, sending update notifications via IOM proprietary tools and systems. This often requires meeting the beneficiaries at the arrival gate and walking with them through to the baggage claim area; assisting them with collecting check-in luggage at the baggage claim area; and carrying them to the onward transportation check-in point.</span></p></li><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">Communicate with airlines, CBP and other vendors as needed and resolve issues as they arise in coordination with the supervisor. </span></p></li><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">Prepare and complete required paperwork in relation to domestic transportation and post-arrival formalities at the POE. Duties include but not limited to: assist with the preparation of flight packages, domestic bookings sheets, lanyards, promissory notes; mail travel packets after CBP processing; and undertake quality assurance checks of POE-relevant data as directed by supervisors; monitor and guide other staff as they undertake administrative duties.</span></p></li><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">Accompany medical cases requiring immediate assistance to the hospital and remain with them as requested by POE management, ensuring all necessary hospitalization documentation is completed and submitted to the supervisors.</span></p></li><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">As required, provide assistance at hotels for individuals in transit, particularly the vulnerable people, including for extended periods of up to 12 hours, during overnight periods and exceptionally on weekends; ensuring the needs of the individuals are met throughout their hotel stay. Promptly communicate with hotel representatives and POE supervisors if issues arise. </span></p></li><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">As required, provide interpretation assistance for arriving migrants, including during their immigration and customs procedures, transfer to a domestic flight or ground transportation, transportation to a hotel or final destination. </span></p></li><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">As required, certify, update and validate domestic bookings and air tickets information in IOM systems. Undertake quality assurance checks of relevant data and report any discrepancies for coordination with IOM Washington DC; and, as needed, train other staff to efficiently and effectively assist with air ticket validation procedures and quality assurance checks. </span></p></li><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">Where needed, support provision of training relating to day-to-day operations for new team members to efficiently and effectively perform their duties. </span></p></li><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">Prepare incident reports, such as lost luggage claims, and lodge them through relevant online system in accordance with the reporting procedures and provide necessary follow up.</span></p></li><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">Provide regular feedback on work being accomplished to the supervisors and keep them immediately informed of any issues requiring their attention.</span></p></li><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">Demonstrate a solid understanding of the USRAP, Standard Operating Procedures (SOPs) and IOM proprietary systems and tools, as well as the ability to remain professional, impartial and unbiased during all interactions with beneficiaries and colleagues per the IOM Code of Conduct and instruction on the prevention of sexual exploitation and abuse (PSEA).</span></p></li><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">Undertake duty travel as needed to participate in POE-related meetings or training sessions, or to escort individuals transiting to their final destination.</span></p></li><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">Maintain and ensure the confidentiality and integrity of all USRAP-related information by implementing control procedures in line with USRAP standards of conduct and data protection rules. Alert management of any non-compliance to SOPs or codes of conduct by staff members or partners. </span></p></li><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">Perform such other duties as may be assigned.</span></p><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"> </p><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span class=\"PDNORMALTEXT\" lang=\"EN-GB\">*</span><span class=\"VNSVNNumber\" lang=\"EN-GB\"> </span><span class=\"ui-provider\" lang=\"EN-GB\">This position entails physical duties including standing, walking, bending, lifting, pushing, and pulling. Candidates must possess the physical capability to fulfil these tasks effectively and safely. The ability to meet these requirements is essential for successful performance in this role.</span></p></li></ol>",
"InternalResponsibilitiesStr": "<ol><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">Undertake field support activities in an assigned area or areas primarily at the airport of International Liberty Airport </span><span class=\"PDNORMALTEXT\" lang=\"EN-GB\">Newark, New Jersey. This includes</span><span lang=\"EN-GB\"> meeting and assisting group and individual arrivals of the beneficiaries at the airport, organizing transit and ground transportation, and completing administrative duties to ensure that the movement of beneficiaries under IOM are carried out in a safe, dignified, and humane manner. As required, monitor and guide teams of Movement Operations Assistants in completing field support activities. </span></p></li><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">Meet the beneficiaries at the arrival gate and physically assist them with all aspects of arrival procedures at the POE airport. Duties include providing custodial care of travel documentation; verifying identities and documentation in the travel bag; assisting with airport formalities, including check-in, luggage formalities, immigration procedures, security screening systems and customs clearance; escorting arriving individuals to ground transportation and individuals with domestic flight connections to their gates; visually confirming flights have departed; ensuring individuals with special needs or equipment receive appropriate support; and, as needed, sending update notifications via IOM proprietary tools and systems. This often requires meeting the beneficiaries at the arrival gate and walking with them through to the baggage claim area; assisting them with collecting check-in luggage at the baggage claim area; and carrying them to the onward transportation check-in point.</span></p></li><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">Communicate with airlines, CBP and other vendors as needed and resolve issues as they arise in coordination with the supervisor. </span></p></li><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">Prepare and complete required paperwork in relation to domestic transportation and post-arrival formalities at the POE. Duties include but not limited to: assist with the preparation of flight packages, domestic bookings sheets, lanyards, promissory notes; mail travel packets after CBP processing; and undertake quality assurance checks of POE-relevant data as directed by supervisors; monitor and guide other staff as they undertake administrative duties.</span></p></li><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">Accompany medical cases requiring immediate assistance to the hospital and remain with them as requested by POE management, ensuring all necessary hospitalization documentation is completed and submitted to the supervisors.</span></p></li><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">As required, provide assistance at hotels for individuals in transit, particularly the vulnerable people, including for extended periods of up to 12 hours, during overnight periods and exceptionally on weekends; ensuring the needs of the individuals are met throughout their hotel stay. Promptly communicate with hotel representatives and POE supervisors if issues arise. </span></p></li><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">As required, provide interpretation assistance for arriving migrants, including during their immigration and customs procedures, transfer to a domestic flight or ground transportation, transportation to a hotel or final destination. </span></p></li><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">As required, certify, update and validate domestic bookings and air tickets information in IOM systems. Undertake quality assurance checks of relevant data and report any discrepancies for coordination with IOM Washington DC; and, as needed, train other staff to efficiently and effectively assist with air ticket validation procedures and quality assurance checks. </span></p></li><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">Where needed, support provision of training relating to day-to-day operations for new team members to efficiently and effectively perform their duties. </span></p></li><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">Prepare incident reports, such as lost luggage claims, and lodge them through relevant online system in accordance with the reporting procedures and provide necessary follow up.</span></p></li><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">Provide regular feedback on work being accomplished to the supervisors and keep them immediately informed of any issues requiring their attention.</span></p></li><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">Demonstrate a solid understanding of the USRAP, Standard Operating Procedures (SOPs) and IOM proprietary systems and tools, as well as the ability to remain professional, impartial and unbiased during all interactions with beneficiaries and colleagues per the IOM Code of Conduct and instruction on the prevention of sexual exploitation and abuse (PSEA).</span></p></li><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">Undertake duty travel as needed to participate in POE-related meetings or training sessions, or to escort individuals transiting to their final destination.</span></p></li><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">Maintain and ensure the confidentiality and integrity of all USRAP-related information by implementing control procedures in line with USRAP standards of conduct and data protection rules. Alert management of any non-compliance to SOPs or codes of conduct by staff members or partners. </span></p></li><li><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span lang=\"EN-GB\">Perform such other duties as may be assigned.</span></p><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"> </p><p style=\"line-height:115%;margin-bottom:8.0pt;text-align:justify;text-autospace:ideograph-numeric ideograph-other;\"><span class=\"PDNORMALTEXT\" lang=\"EN-GB\">*</span><span class=\"VNSVNNumber\" lang=\"EN-GB\"> </span><span class=\"ui-provider\" lang=\"EN-GB\">This position entails physical duties including standing, walking, bending, lifting, pushing, and pulling. Candidates must possess the physical capability to fulfil these tasks effectively and safely. The ability to meet these requirements is essential for successful performance in this role.</span></p></li></ol>",
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