Casual Cashier/Hostess

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    "datePosted": "2026-06-22T04:00:00.000Z",
    "description": "<h2>Compensation Type</h2>Hourly\n<h2>Highgate Hotels</h2>\n<p>Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.</p>\n<p> </p>\n<p>With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.</p>\n<p> </p>\n<p>With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com</p>\n<h2>Overview</h2>\n<p>The Cashier/Hostess is responsible for accepting payment for food and beverages and making proper change for guests and fellow employees. He/she is also responsible for the prompt greeting and seating of all guests and assist servers as needed. </p>\n<h2>Responsibilities</h2>\n<ul>\n <li>Flexible and long hours sometimes required.</li>\n <li>Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.</li>\n <li>Able to stand during entire shift.</li>\n <li>Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.</li>\n <li>Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.</li>\n <li>Must be able to multitask and prioritize departmental functions to meet deadlines.</li>\n <li>Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.</li>\n <li>Attend all hotel required meetings and trainings.</li>\n <li>Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.</li>\n <li>Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.</li>\n <li>Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.</li>\n <li>Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.</li>\n <li>Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.</li>\n <li>Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.</li>\n <li>Must be able to cross-train in other hotel related areas.</li>\n <li>Must be able to maintain confidentiality of information.</li>\n <li>Must be able to show initiative, including anticipating guest or operational needs.</li>\n <li>Perform other duties as assigned/requested by supervisor/management.</li>\n <li>Maintain a friendly and warm demeanor at all times.</li>\n</ul>\n<h2>Qualifications</h2>\n<ul>\n <li>Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.</li>\n <li>Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.</li>\n <li>Collect money and/or credit cards from guests and servers and make correct change.</li>\n <li>Operate the approved credit card machine.</li>\n <li>Prepare cashier report at end of shift.</li>\n <li>Pay out servers’ and service attendants’ tips, if applicable.</li>\n <li>Greet and seat guests at appropriate tables in a timely manner.</li>\n <li>Perform opening and closing duties according to established side-work checklist</li>\n <li>Be attentive of guests’ needs and assist in providing a pleasant dining experience.</li>\n <li>Properly take reservations for all outlets.</li>\n <li>Have a thorough knowledge of menus and current specials in all applicable outlets.</li>\n <li>Answer the phone according to standards.</li>\n <li>Communicate effectively and courteously over the telephone.</li>\n <li>Take a room service order according to hotel standards.</li>\n <li>Assist servers and host/hostess in the serving of guests, as needed.</li>\n <li>Ensure quality control of menus with regard to cleanliness and appearance.</li>\n <li>Ensure overall guest satisfaction.</li>\n <li>Must perform other duties as directed/assigned by supervisor/management.</li>\n</ul>",
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          "postalCode": "96761",
          "addressRegion": "HI",
          "streetAddress": "2780 Kekaa Drive",
          "addressCountry": "US",
          "addressLocality": "Lahaina",
          "postOfficeBoxNumber": "UNAVAILABLE"
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    "validThrough": "2027-06-22T04:00:00.000Z",
    "employmentType": "PART_TIME",
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      "name": "Royal Lahaina Resort",
      "@type": "Organization",
      "sameAs": "www.highgate.com"
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    "occupationalCategory": "Food and Beverage"
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