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HomeCompanies099af085 1373 479c 9b97 F7e3a4d2ea58 19000101 000001Channel Partner Service Manager

Channel Partner Service Manager

099af085 1373 479c 9b97 F7e3a4d2ea58 19000101 000001 · Fort Mill, SC, US, Fort Mill, SC · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company099af085 1373 479c 9b97 F7e3a4d2ea58 19000101 000001
TitleChannel Partner Service Manager
Normalized title-
Department / team-
LocationFort Mill, SC, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-21 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 099af085 1373 479c 9b97 F7e3a4d2ea58 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Fort Mill.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company099af085 1373 479c 9b97 F7e3a4d2ea58 19000101 000001
Sourcec0aef8db-c736-4dc7-8259-3e3d2073d409
ATS providerADP Workforce Now Recruiting

Description

About Mood: Mood Media is the world’s leading experiential media company, optimizing on-premise retail customer experience and driving significant value for businesses and brands worldwide. With the most comprehensive suite of fully integrated solutions, Mood leverages advanced digital technology, curated and original creative content, and design expertise to make every shopping and guest experience more personal and engaging. Serving more than 500,000 customer locations in over 140 countries, Mood reaches 165 million+ consumers each day. General Summary: The Channel Partner Service Manager will be the primary point of contact for our top 10 DMX Dealer and US Independent Affiliates as assigned by management. This role is the liaison between the partner and Mood internal teams to support their day-to-day request and inquires. The Channel Partner Service Manager creates a strong relationship with the assigned Affiliate Partners to support growth and teamwork. Essential Job Functions and Responsibilities: Primary point of contact for top 10 Affiliates and Dealers by assignment. Research and reconcile IA / Mood billing accounts for proper rebate expectations. This includes individual request as well as any project clean up. Research and reconcile invoice disputes and issue credit request / rebill if required. Collect on outstanding and past due AR for their assigned account base (US IA’s only) and assist with dealer (collections made by OTC). Coordinate with internal departments for billing, rebate, credit and/or discrepancies for resolution. Review & reconcile reverse pass thru accounts for accuracy in billing and payment receipts. Liaison support for service and installation request. Projects and initiatives as assigned by management Essential Job Qualifications: High School (or GED) plus 2-3 years of other specialized schooling or equivalent such as 1-3 years of Accounting and/or Finance applications and analytics is required; 1 year of experience with the company working in an analytics role Knowledge/Skills/Abilities: Proficient with Microsoft Office Suite Oracle experience is preferred. Understanding of all Mood products and services, specifically from a costing perspective Analytical thinking & reasoning skills is required Excellent verbal and written skills Good presentation skills Excellent time-management and organizational skills Understanding of contractual terms & terminology For further information about Mood Media, please visit www.moodmedia.com . Mood Media is an Equal Opportunity Employer. All qualified applicants will be considered for employment based on objective work-related criteria, without discrimination based on age, disability, ethnic origin, gender, marital status, race, religion, responsibility for dependents, sexual orientation, gender identity, or other characteristics protected by applicable governing laws.

Full job record

Job IDd6a4db70506fec4cecd62ff7735340cdc2d0af68
Org ID3c41340d-1e12-4fd2-862c-79d90448fc81
Source IDc0aef8db-c736-4dc7-8259-3e3d2073d409
Board IDc0aef8db-c736-4dc7-8259-3e3d2073d409
Provideradp_workforcenow
Provider Job Key591424
TitleChannel Partner Service Manager
Normalized Title
Statusactive
Activeyes
Location TextFort Mill, SC, US, Fort Mill, SC
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionSC
CityFort Mill
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=099af085-1373-479c-9b97-f7e3a4d2ea58&ccId=19000101_000001&lang=en_US&type=JS&jobId=591424&jwId=9201183720376_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=099af085-1373-479c-9b97-f7e3a4d2ea58&ccId=19000101_000001&lang=en_US&type=JS&jobId=591424&jwId=9201183720376_1
First Seen At2026-05-31 18:52:58Z
Last Seen At2026-06-06 13:25:13Z
Last Checked At2026-06-06 13:25:13Z
Last Changed At2026-06-06 13:25:13Z
Inactive At
Source Posted At2026-05-21 16:30:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=099af085-1373-479c-9b97-f7e3a4d2ea58|19000101_000001/date=2026-06-06/2026-06-06T13-25-13-352Z-b819d78860a2fac990bbb6ae1976f9fad45915e330bf95cee33b6ecbd1d443e3.json
Event Fields
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Parsed Structured
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Extensions
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    "requisitionDescription": "<div><div><div><p dir=\"ltr\" style=\"line-height:1.38;background-color:#ffffff;margin-top:10pt;margin-bottom:10pt;\" data-pasted=\"true\"><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\"><strong>About Mood:</strong></span></p><p dir=\"ltr\" style=\"line-height:1.38;background-color:#ffffff;margin-top:10pt;margin-bottom:10pt;\"><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Mood Media is the world&rsquo;s leading experiential media company, optimizing on-premise retail customer experience and driving significant value for businesses and brands worldwide. With the most comprehensive suite of fully integrated solutions, Mood leverages advanced digital technology, curated and original creative content, and design expertise to make every shopping and guest experience more personal and engaging. Serving more than 500,000 customer locations in over 140 countries, Mood reaches 165 million+ consumers each day.</span></p><p data-pasted=\"true\"><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong>General Summary:</strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">The<strong>&nbsp;Channel Partner Service Manager</strong> will be the primary point of contact for our top 10 DMX Dealer and US Independent Affiliates as assigned by management. This role is the liaison between the partner and Mood internal teams to support their day-to-day request and inquires. The Channel Partner Service Manager creates a strong relationship with the assigned Affiliate Partners to support growth and teamwork.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong>Essential Job Functions and Responsibilities:</strong></span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Primary point of contact for top 10 Affiliates and Dealers by assignment.</li><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Research and reconcile IA / Mood billing accounts for proper rebate expectations. This includes individual request as well as any project clean up.</li><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Research and reconcile invoice disputes and issue credit request / rebill if required.</li><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Collect on outstanding and past due AR for their assigned account base (US IA&rsquo;s only) and assist with dealer (collections made by OTC).</li><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Coordinate with internal departments for billing, rebate, credit and/or discrepancies for resolution.</li><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Review &amp; reconcile reverse pass thru accounts for accuracy in billing and payment receipts.</li><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Liaison support for service and installation request.</li><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Projects and initiatives as assigned by management</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong>Essential Job Qualifications:</strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">High School (or GED) plus 2-3 years of other specialized schooling or equivalent such as 1-3 years of Accounting and/or Finance applications and analytics is required; 1 year of experience with the company working in an analytics role</span></p><p data-pasted=\"true\"><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong>Knowledge/Skills/Abilities:</strong></span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Proficient with Microsoft Office Suite</li><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Oracle experience is preferred.</li><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Understanding of all Mood products and services, specifically from a costing perspective</li><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Analytical thinking &amp; reasoning skills is required</li><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Excellent verbal and written skills</li><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Good presentation skills</li><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Excellent time-management and organizational skills</li><li style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Understanding of contractual terms &amp; terminology</li></ul><p dir=\"ltr\" style=\"line-height:1.38;background-color:#ffffff;margin-top:10pt;margin-bottom:0pt;padding:0pt 0pt 10pt 0pt;\" data-pasted=\"true\"><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">For further information about Mood Media, please visit&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><a href=\"https://www.moodmedia.com/\" style=\"color: rgb(0, 0, 0);\" target=\"_blank\"><span style=\"background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;\">www.moodmedia.com</span></a></span><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">.</span></p><p dir=\"ltr\" style=\"line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:10pt;\"><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Mood Media is an Equal Opportunity Employer. All qualified applicants will be considered for employment based on objective work-related criteria, without discrimination based on age, disability, ethnic origin, gender, marital status, race, religion, responsibility for dependents, sexual orientation, gender identity, or other characteristics protected by applicable governing laws.</span></p></div></div></div>\n",
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