bluedoor data·Job Postings API·bluedoor.sh ↗

HomeCompaniesEppr Fa Us2 Oraclecloud Com CX 2Patient & Customer Experience Assistant -Per Diem

Patient & Customer Experience Assistant -Per Diem

Eppr Fa Us2 Oraclecloud Com CX 2 · Sleepy Hollow, Westchester, United States; Phelps Memorial, Sleepy Hollow, NY, US · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyEppr Fa Us2 Oraclecloud Com CX 2
TitlePatient & Customer Experience Assistant -Per Diem
Normalized title-
Department / teamPatient and Customer Experience
LocationSleepy Hollow, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-16 / 2026-06-17
Changed / last seen2026-06-20 / 2026-06-20

Related slices

PageWhat it containsOpen
Company jobsActive postings from Eppr Fa Us2 Oraclecloud Com CX 2.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Sleepy Hollow.Open
Department jobsActive postings in Patient and Customer Experience.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEppr Fa Us2 Oraclecloud Com CX 2
Sourceb7251a21-72e1-459d-967a-2deb27e5f8ec
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Job Description Investigates, facilitates and/or resolves a variety of complaints from patients, families and visitors. Assists in interpreting and ensuring Hospital adherence to the Patient’s Bill of Rights as required by law. Performs general clerical, data entry and statistical reports for the department. Job Responsibility Investigates and collects patient information regarding a variety of complaints or grievances from patients, families, and visitors. Interacts with all levels of Hospital management to provide assistance in the resolution of found complaints. Provides and maintains monthly statistical reports regarding these complaints and recommends policy or procedure changes to resolve issues. Interprets the Patient’s Bill of Rights and other policies and procedures of the Hospital system; ensures adherence to these policies. Communicates pertinent Hospital information to patients, family and staff. Ensures Hospital adherence to Patient’s Bill of Rights, as required by law. Processes reports and correspondence; prepares reports involving patient complaints, maintains patient complaint statistics and meets with management to discuss necessary action; keeps management informed of actions and results. Updates Service and Quality boards and distribute newsletters. Reports satisfaction data and represents Guest Services at meetings. Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Work Shift: Flex Hrs between 5:30AM-8:00PM / Rotating holiday coverage / 1 weekend coverage requirement per month Job Qualification High School Diploma or equivalent required. 1-3 years of relevant experience, required. Prior customer service experience working in a clinic/hospital setting is highly preferred. *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Full job record

Job IDd68277605c23255a7652ebce0b758150ae25d623
Org IDe8b712fb-8d92-42f1-9ad7-a9f05ce78140
Source IDb7251a21-72e1-459d-967a-2deb27e5f8ec
Board IDb7251a21-72e1-459d-967a-2deb27e5f8ec
Provideroracle_hcm
Provider Job Key190378
TitlePatient & Customer Experience Assistant -Per Diem
Normalized Title
Statusactive
Activeyes
Location TextSleepy Hollow, Westchester, United States; Phelps Memorial, Sleepy Hollow, NY, US
DepartmentPatient and Customer Experience
Team
Employment Type
Workplace Type
Remote Policy
CountryUnited States
Region
CitySleepy Hollow
Salary RawDescription Job Description Investigates, facilitates and/or resolves a variety of complaints from patients, families and visitors. Assists in interpreting and ensuring Hospital adherence to the Patient’s Bill of Rights as required by law. Performs general clerical, data entry and statistical reports for the department. Job Responsibility Investigates and collects patient information regarding a variety of complaints or grievances from patients, families, and visitors. Interacts with all levels of Hospital management to provide assistance in the resolution of found complaints. Provides and maintains monthly statistical reports regarding these complaints and recommends policy or procedure changes to resolve issues. Interprets the Patient’s Bill of Rights and other policies and procedures of the Hospital system; ensures adherence to these policies. Communicates pertinent Hospital information to patients, family and staff. Ensures Hospital adherence to Patient’s Bill of Rights, as required by law. Processes reports and correspondence; prepares reports involving patient complaints, maintains patient complaint statistics and meets with management to discuss necessary action; keeps management informed of actions and results. Updates Service and Quality boards and distribute newsletters. Reports satisfaction data and represents Guest Services at meetings. Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Work Shift: Flex Hrs between 5:30AM-8:00PM / Rotating holiday coverage / 1 weekend coverage requirement per month Job Qualification High School Diploma or equivalent required. 1-3 years of relevant experience, required. Prior customer service experience working in a clinic/hospital setting is highly preferred. *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
Salary Min
Salary Max
Salary Currency
Salary Periodhour
Source URLhttps://eppr.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2/job/190378
Apply URLhttps://eppr.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2/job/190378
First Seen At2026-06-17 11:39:41Z
Last Seen At2026-06-20 12:31:16Z
Last Checked At2026-06-20 12:31:16Z
Last Changed At2026-06-20 12:31:16Z
Inactive At
Source Posted At2026-06-16 13:52:47Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=eppr.fa.us2.oraclecloud.com|CX_2/date=2026-06-20/2026-06-20T12-29-52-442Z-4cab46da5639472f89422ba5578cf46efb92b04e15e6eea7a1a7349d2394b006.json
Event Fields
{
  "content_hash": "8efcb2f41edaea717d66364aeb34ee62400447f4eb269cde09ad93e44d0debbc",
  "source_hash": "6f7989aeb1a9d3d31bbfeee4c72f51b256f9bb32dd4cea15d18b51b0239baa09",
  "last_changed_at": "2026-06-20T12:31:16.085Z",
  "active_status": "active"
}
Parsed Structured
{
  "dedupe": null,
  "language": "en",
  "location": {
    "raw": "Sleepy Hollow, Westchester, United States",
    "city": "Sleepy Hollow",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-20T12:31:15.207Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Sleepy Hollow, Westchester, United States",
      "city": "Sleepy Hollow",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
{
  "detail": {
    "Id": "190378",
    "Title": "Patient & Customer Experience Assistant -Per Diem",
    "media": [],
    "skills": [],
    "JobType": null,
    "Category": "Patient and Customer Experience",
    "JobGrade": null,
    "JobLevel": null,
    "JobShift": null,
    "WorkDays": null,
    "WorkHours": null,
    "WorkYears": null,
    "Department": null,
    "HotJobFlag": false,
    "StudyLevel": null,
    "WorkMonths": null,
    "WorkerType": null,
    "GeographyId": 300000003919849,
    "JobFamilyId": 300000016673602,
    "JobFunction": "Patient and Customer Experience",
    "JobSchedule": null,
    "BusinessUnit": null,
    "ContractType": null,
    "Organization": null,
    "TrendingFlag": false,
    "workLocation": [
      {
        "Country": "US",
        "Region1": "Westchester",
        "Region2": "NY",
        "Region3": null,
        "Building": null,
        "Latitude": "41.08152",
        "Longitude": "-73.85502",
        "LocationId": 300000016476844,
        "PostalCode": "10591",
        "TownOrCity": "Sleepy Hollow",
        "AddressLine1": "701 North Broadway",
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "Phelps Memorial"
      }
    ],
    "ContentLocale": "en",
    "HiringManager": null,
    "LegalEmployer": null,
    "RequisitionId": 100041359874526,
    "WorkplaceType": "",
    "BusinessUnitId": 300000014490381,
    "OrganizationId": 300000016565424,
    "GeographyNodeId": 100040500910513,
    "JobFunctionCode": "Patient and Customer Experienc",
    "LegalEmployerId": 300000011432166,
    "PrimaryLocation": "Sleepy Hollow, Westchester, United States",
    "RequisitionType": "Hourly",
    "NumberOfOpenings": null,
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": false,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ExternalContactName": null,
    "ShortDescriptionStr": "\nInvestigates, facilitates and/or resolves a variety of complaints from patients, families and visitors. Assists in interpreting and ensuring Hospital adherence to the Patient's Bill of Rights as required by law. Performs general clerical, data entry and statistical reports for the department.\n\n",
    "ExternalContactEmail": null,
    "ExternalPostedEndDate": null,
    "OtherRequisitionTitle": null,
    "requisitionFlexFields": [
      {
        "Value": "2026-06-16",
        "Prompt": "Internal Posting Start Date",
        "ControlType": "Date",
        "SequenceNumber": 1
      },
      {
        "Value": "2026-06-20",
        "Prompt": "Internal Posting End Date",
        "ControlType": "Date",
        "SequenceNumber": 2
      },
      {
        "Value": "36,980.0000",
        "Prompt": "Minimum Salary/Range*",
        "ControlType": "Decimal",
        "SequenceNumber": 3
      },
      {
        "Value": "55,690.0000",
        "Prompt": "Maximum Salary/Range*",
        "ControlType": "Decimal",
        "SequenceNumber": 5
      },
      {
        "Value": "Variable",
        "Prompt": "Shift",
        "ControlType": "TextArea",
        "SequenceNumber": 16
      },
      {
        "Value": "5:30 AM",
        "Prompt": "Shift Begin Time",
        "ControlType": "SingleChoiceList",
        "SequenceNumber": 25
      },
      {
        "Value": "8:00 PM",
        "Prompt": "Shift End Time",
        "ControlType": "SingleChoiceList",
        "SequenceNumber": 26
      },
      {
        "Value": "Per Diem",
        "Prompt": "Schedule",
        "ControlType": "TextArea",
        "SequenceNumber": 27
      }
    ],
    "ApplyWhenNotPostedFlag": false,
    "DomesticTravelRequired": null,
    "ExternalDescriptionStr": "<p>Job Description</p><p>Investigates, facilitates and/or resolves a variety of complaints from patients, families and visitors. Assists in interpreting and ensuring Hospital adherence to the Patient’s Bill of Rights as required by law. Performs general clerical, data entry and statistical reports for the department.</p><p>&nbsp;</p><p>Job Responsibility</p><ul><li>Investigates and collects patient information regarding a variety of complaints or grievances from patients, families, and visitors.</li><li>Interacts with all levels of Hospital management to provide assistance in the resolution of found complaints.</li><li>Provides and maintains monthly statistical reports regarding these complaints and recommends policy or procedure changes to resolve issues.</li><li>Interprets the Patient’s Bill of Rights and other policies and procedures of the Hospital system; ensures adherence to these policies.</li><li>Communicates pertinent Hospital information to patients, family and staff.</li><li>Ensures Hospital adherence to Patient’s Bill of Rights, as required by law.</li><li>Processes reports and correspondence; prepares reports involving patient complaints, maintains patient complaint statistics and meets with management to discuss necessary action; keeps management informed of actions and results.</li><li>Updates Service and Quality boards and distribute newsletters.</li><li>Reports satisfaction data and represents Guest Services at meetings.</li><li>Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.</li></ul><p>&nbsp;</p><p>Work Shift: Flex Hrs between 5:30AM-8:00PM / Rotating holiday coverage / 1 weekend coverage requirement per month</p><p>Job Qualification</p><ul><li>High School Diploma or equivalent required.</li><li>1-3 years of relevant experience, required.</li><li>Prior customer service experience working in a clinic/hospital setting is highly preferred.</li></ul><p><br><strong>*Additional Salary Detail</strong>&nbsp;<br>The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).</p>",
    "ObjectVerNumberProfile": null,
    "PrimaryLocationCountry": "US",
    "CorporateDescriptionStr": "",
    "ExternalPostedStartDate": "2026-06-16T13:52:47+00:00",
    "ExternalQualificationsStr": "",
    "InternalQualificationsStr": "",
    "OrganizationDescriptionStr": "",
    "primaryLocationCoordinates": [
      {
        "Latitude": "41.08533",
        "Longitude": "-73.8589",
        "CountryCode": "US",
        "GeographyId": 300000003919849,
        "GeographyNodeId": 100040500910513
      }
    ],
    "ExternalResponsibilitiesStr": "",
    "InternalResponsibilitiesStr": "",
    "InternationalTravelRequired": null
  },
  "list_job": {
    "Id": "190378",
    "Title": "Patient & Customer Experience Assistant -Per Diem",
    "JobType": null,
    "Distance": 1781568000000,
    "JobShift": null,
    "Language": "US",
    "WorkDays": null,
    "JobFamily": null,
    "Relevancy": 8,
    "WorkHours": null,
    "Department": null,
    "HotJobFlag": false,
    "PostedDate": "2026-06-16",
    "StudyLevel": null,
    "WorkerType": null,
    "GeographyId": 300000003919849,
    "JobFunction": null,
    "JobSchedule": null,
    "BusinessUnit": null,
    "ContractType": null,
    "ManagerLevel": null,
    "Organization": null,
    "TrendingFlag": false,
    "workLocation": [
      {
        "Country": "US",
        "Region1": "Westchester",
        "Region2": "NY",
        "Region3": null,
        "Building": null,
        "Latitude": 41.08152,
        "Longitude": -73.85502,
        "LocationId": 300000016476844,
        "PostalCode": "10591",
        "TownOrCity": "Sleepy Hollow",
        "AddressLine1": "701 North Broadway",
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "Phelps Memorial"
      }
    ],
    "LegalEmployer": null,
    "MediaThumbURL": null,
    "WorkplaceType": "",
    "BusinessUnitId": 300000014490381,
    "OrganizationId": 300000016565424,
    "PostingEndDate": null,
    "LegalEmployerId": 300000011432166,
    "PrimaryLocation": "Sleepy Hollow, Westchester, United States",
    "WorkDurationYears": null,
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": false,
    "WorkDurationMonths": null,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ShortDescriptionStr": "\nInvestigates, facilitates and/or resolves a variety of complaints from patients, families and visitors. Assists in interpreting and ensuring Hospital adherence to the Patient's Bill of Rights as required by law. Performs general clerical, data entry and statistical reports for the department.\n\n",
    "requisitionFlexFields": [],
    "DomesticTravelRequired": null,
    "PrimaryLocationCountry": "US",
    "ExternalQualificationsStr": null,
    "ExternalResponsibilitiesStr": null,
    "InternationalTravelRequired": null
  },
  "detail_meta": {
    "url": "https://eppr.fa.us2.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%22190378%22,siteNumber=CX_2",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 7205
  },
  "detail_errors": []
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/d68277605c23255a7652ebce0b758150ae25d623?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/e8b712fb-8d92-42f1-9ad7-a9f05ce78140JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/b7251a21-72e1-459d-967a-2deb27e5f8ecJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/d68277605c23255a7652ebce0b758150ae25d623/eventsJSON