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Patient Services Representative

Chespenn · Chester, Pennsylvania, 19013, United States · Active · BambooHR

Job facts

FieldValue
CompanyChespenn
TitlePatient Services Representative
Normalized title-
Department / teamOperations
LocationChester, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerBambooHR
Posted / first seen2026-05-07 / 2026-05-30
Changed / last seen2026-05-30 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Chespenn.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through BambooHR.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Chester.Open
Department jobsActive postings in Operations.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyChespenn
Source46798328-7a01-48ef-982e-8d5434b6957d
ATS providerBambooHR

Description

About Us: ChesPenn is a network of community health centers spanning across Delaware County.  Our mission is to provide quality, integrated, and culturally sensitive medical, dental, and behavioral healthcare to adults and children regardless of their income, insurance status, or ability to pay. Simply put, our goal is to provide a healthcare home for every person living in the communities we serve. Be part of our mission to care for your community. This is a job that will love you back! Join Our Team as a Patient Service Representative At ChesPenn Health Services, we believe that every patient deserves compassionate, respectful, and culturally sensitive care. As a Patient Service Representative, you’ll be the welcoming face of our community health centers, helping patients access the care they need with dignity and efficiency. Why You’ll Love Working Here Health, Dental, Vision 100% Employer Paid Life and LTD Insurance Generous Paid Leave (vacation, personal and sick leave) Tuition Reimbursement 401(k) and Roth IRA Retirement Accounts with Employer Contribution Employee Assistance Program Who You Are A clear and empathetic communicator who enjoys helping others A detail-oriented multitasker who thrives in a busy front office setting A team player who contributes to a positive and respectful work environment Committed to providing excellent service to patients from diverse backgrounds What You’ll Do Greet and check in patients with professionalism and warmth Schedule appointments and manage patient flow efficiently Verify insurance information and assist with registration and billing processes Answer phones, respond to inquiries, and provide accurate information Maintain confidentiality and comply with HIPAA regulations Support clinical staff by coordinating patient needs and documentation Use EMR systems to update patient records and manage communications Qualifications High school diploma or equivalent required Experience in healthcare or customer service preferred Familiarity with EMR systems and front desk operations a plus Strong communication and organizational skills Ability to work in person across ChesPenn locations in Delaware County Bilingual skills are a plus ChesPenn is an Equal Opportunity Employer: Because employees work with families and children and due to the sensitive nature of patient medical information, we require all applicants who receive and accept employment offers to complete child abuse and criminal background checks before being hired.

Full job record

Job IDd63dc85cf3b92583fbfea49c351b8a8588caf2f6
Org ID7d398656-5b8f-4923-a252-6d16a8084fdc
Source ID46798328-7a01-48ef-982e-8d5434b6957d
Board ID46798328-7a01-48ef-982e-8d5434b6957d
Providerbamboohr
Provider Job Key130
TitlePatient Services Representative
Normalized Title
Statusactive
Activeyes
Location TextChester, Pennsylvania, 19013, United States
DepartmentOperations
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
Region
CityChester
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://chespenn.bamboohr.com/careers/130
Apply URLhttps://chespenn.bamboohr.com/careers/130
First Seen At2026-05-30 05:48:18Z
Last Seen At2026-06-06 10:33:20Z
Last Checked At2026-06-06 10:33:20Z
Last Changed At2026-05-30 05:48:18Z
Inactive At
Source Posted At2026-05-07 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=bamboohr/board=chespenn/date=2026-06-06/2026-06-06T10-33-19-841Z-68d0c2e0bf3e45ce407cef3c0ee25d4e7edd306b6b007a5823245c01d8bdd990.json
Event Fields
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  "source_hash": "48a6f7749f50457be762323a339e62f8961e8f4badaca1c37b98556b8acec04c",
  "last_changed_at": "2026-05-30T05:48:18.818Z",
  "active_status": "active"
}
Parsed Structured
{
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  "location": {
    "raw": "Chester, Pennsylvania, 19013, United States",
    "city": "Chester",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:33:20.857Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Chester, Pennsylvania, 19013, United States",
      "city": "Chester",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
{
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    "isRemote": null,
    "location": {
      "city": "Chester",
      "state": "Pennsylvania"
    },
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    "departmentId": "18456",
    "locationType": "0",
    "jobOpeningName": "Patient Services Representative",
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  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Chester",
      "state": "Pennsylvania",
      "postalCode": "19013",
      "addressCountry": "United States"
    },
    "datePosted": "2026-05-07",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-size: 12pt; font-weight: bold\">About Us:<br></span><span style=\"font-size: 12pt\">ChesPenn is a network of community health centers spanning across Delaware County.  Our mission is to provide quality, integrated, and culturally sensitive medical, dental, and behavioral healthcare to adults and children regardless of their income, insurance status, or ability to pay.</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Simply put, our goal is to provide a healthcare home for every person living in the communities we serve. Be part of our mission to care for your community. This is a job that will love you back!</span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt\">Join Our Team as a Patient Service Representative</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">At ChesPenn Health Services, we believe that every patient deserves compassionate, respectful, and culturally sensitive care. As a Patient Service Representative, you’ll be the welcoming face of our community health centers, helping patients access the care they need with dignity and efficiency.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Why You’ll Love Working Here</span></p>\n<p><br></p>\n<ul>\n<li><span>Health, Dental, Vision </span></li>\n<li><span>100% Employer Paid Life and LTD Insurance</span></li>\n<li><span>Generous Paid Leave (vacation, personal and sick leave)</span></li>\n<li><span>Tuition Reimbursement</span></li>\n<li><span>401(k) and Roth IRA Retirement Accounts with Employer Contribution</span></li>\n<li><span>Employee Assistance Program</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt\">Who You Are</span><br></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 12pt\">A clear and empathetic communicator who enjoys helping others</span></li>\n<li><span style=\"font-size: 12pt\">A detail-oriented multitasker who thrives in a busy front office setting</span></li>\n<li><span style=\"font-size: 12pt\">A team player who contributes to a positive and respectful work environment</span></li>\n<li><span style=\"font-size: 12pt\">Committed to providing excellent service to patients from diverse backgrounds</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">What You’ll Do</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Greet and check in patients with professionalism and warmth</span></li>\n<li><span style=\"font-size: 12pt\">Schedule appointments and manage patient flow efficiently</span></li>\n<li><span style=\"font-size: 12pt\">Verify insurance information and assist with registration and billing processes</span></li>\n<li><span style=\"font-size: 12pt\">Answer phones, respond to inquiries, and provide accurate information</span></li>\n<li><span style=\"font-size: 12pt\">Maintain confidentiality and comply with HIPAA regulations</span></li>\n<li><span style=\"font-size: 12pt\">Support clinical staff by coordinating patient needs and documentation</span></li>\n<li><span style=\"font-size: 12pt\">Use EMR systems to update patient records and manage communications</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Qualifications</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 12pt\">High school diploma or equivalent required</span></li>\n<li><span style=\"font-size: 12pt\">Experience in healthcare or customer service preferred</span></li>\n<li><span style=\"font-size: 12pt\">Familiarity with EMR systems and front desk operations a plus</span></li>\n<li><span style=\"font-size: 12pt\">Strong communication and organizational skills</span></li>\n<li><span style=\"font-size: 12pt\">Ability to work in person across ChesPenn locations in Delaware County</span></li>\n<li><span style=\"font-size: 12pt\">Bilingual skills are a plus</span></li>\n</ul>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">ChesPenn is an Equal Opportunity Employer:<br><span>Because employees work with families and children and due to the sensitive nature of patient medical information, we require all applicants who receive and accept employment offers to complete child abuse and criminal background checks before being hired.</span></span></p>\n<p><br><br></p>\n<p><br><br></p>",
    "compensation": "$19/hour",
    "departmentId": "18456",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Patient Services Representative",
    "departmentLabel": "Operations",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://chespenn.bamboohr.com/careers/130",
    "employmentStatusLabel": "Full-Time"
  }
}
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