Home › Companies › D07382ad 75f8 46fc 9b01 15158582ac94 19000101 000001 › PATIENT SERVICE REPRESENTATIVE- INTERNAL MEDICINE
PATIENT SERVICE REPRESENTATIVE- INTERNAL MEDICINE
D07382ad 75f8 46fc 9b01 15158582ac94 19000101 000001 · Franklin, IN, US, Franklin, IN · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | D07382ad 75f8 46fc 9b01 15158582ac94 19000101 000001 |
| Title | PATIENT SERVICE REPRESENTATIVE- INTERNAL MEDICINE |
| Normalized title | - |
| Department / team | - |
| Location | Franklin, IN, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-06-02 / 2026-06-03 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from D07382ad 75f8 46fc 9b01 15158582ac94 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Franklin. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | D07382ad 75f8 46fc 9b01 15158582ac94 19000101 000001 |
| Source | 5a34f4fe-5ac7-4cb3-9c42-e978dbfff082 |
| ATS provider | ADP Workforce Now Recruiting |
Description
JOB RESPONSIBILITIES:
Performs the "check-in" and “check-out” duties and responsibilities for the individual physician office, which may include one or more of the following activities:
Greets and checks-in patients in a professional manner as evidenced by demonstrating concern for patients in a helpful and positive way; Verifies and inputs accurate patient demographic and insurance information; Completes the registration process, by accurately identifying the patients and verifying accurate financial information by identifying proper payers. This includes obtaining Photo ID and obtaining signatures on patient intake forms (i.e., HIPAA, Treatment Consent, Financial Responsibility, Assignment of Benefits, and other forms as required); Prepares medical charts for appointments, assuring that dictations, pertinent medical information and updated demographics/insurance information is placed in patient's chart; Prints superbills; Checks-out patients; prints and gives patient any forms needed such as Visit Summary and Workers’ Comp Check Out Instructions. Schedules next appointment if needed. Collects co-pays and balances due. May enter diagnosis code(s) based upon information given by providers. Posts patient payments and balances cash drawer daily. Answers multi-line phone and directs calls appropriately.
Schedules appointments and documents "no-show" appointments. Completes all paperwork and documentation for dismissal of a patient.
Depending on particular office site, may perform one or more of the following duties:
Reviews account balances of scheduled patients and addresses any "past due" balances. Explains financial assistance options and directs patients to schedule appointments with the Claim Aide if non-insured or under-insured. Completes patient medication assistance forms. Obtains pre-certification and prior authorization from payors for office visits. Types correspondences for provider(s). FSA only: Makes colonoscopy packets and sends them out to patients in which a referral has been received. Clearly communicates and continuously supports the Mission and Values of JMH.
Performs additional duties not addressed here as assigned by the Practice Administrator and/or JMH executive leadership staff.
Conducts all activities in compliance with applicable laws, regulations, standards, and JMH policies and procedures including Blood and Body Substance Precautions.
EDUCATION, EXPERIENCE AND TRAINING:
High School Diploma or equivalent required. Previous physician office, cashier or insurance experience preferred.
Johnson Memorial Health is a nationally-recognized network of physicians, services and healthcare resources based in Johnson County, Indiana. The centerpiece is Johnson Memorial Hospital, located in Franklin Indiana, just 20 minutes south of Indianapolis.
All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability, or other protected characteristic under applicable law.
SCHEDULE:
M-F 8a-5p / 1 hour lunch
FTE 80 hours per pay period.
Full job record
| Job ID | d630e987413c263a9bcc0afe6d5fc9efc52a1edd |
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| Source ID | 5a34f4fe-5ac7-4cb3-9c42-e978dbfff082 |
| Board ID | 5a34f4fe-5ac7-4cb3-9c42-e978dbfff082 |
| Provider | adp_workforcenow |
| Provider Job Key | 594456 |
| Title | PATIENT SERVICE REPRESENTATIVE- INTERNAL MEDICINE |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Franklin, IN, US, Franklin, IN |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | IN |
| City | Franklin |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d07382ad-75f8-46fc-9b01-15158582ac94&ccId=19000101_000001&lang=en_US&type=JS&jobId=594456&jwId=9204884701723_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d07382ad-75f8-46fc-9b01-15158582ac94&ccId=19000101_000001&lang=en_US&type=JS&jobId=594456&jwId=9204884701723_1 |
| First Seen At | 2026-06-03 09:17:49Z |
| Last Seen At | 2026-06-06 12:55:33Z |
| Last Checked At | 2026-06-06 12:55:33Z |
| Last Changed At | 2026-06-06 12:55:33Z |
| Inactive At | — |
| Source Posted At | 2026-06-02 13:27:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=d07382ad-75f8-46fc-9b01-15158582ac94|19000101_000001/date=2026-06-06/2026-06-06T12-55-31-154Z-d6b121d5a6d6819a6f0b45a8659dee2de1c61477d64c8b931975d4347b63a8cd.json |
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This includes obtaining Photo ID and obtaining signatures on patient intake forms (i.e., HIPAA, Treatment Consent, Financial Responsibility, Assignment of Benefits, and other forms as required);</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Prepares medical charts for appointments, assuring that dictations, pertinent medical information and updated demographics/insurance information is placed in patient's chart;</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Prints superbills;</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Checks-out patients; prints and gives patient any forms needed such as Visit Summary and Workers’ Comp Check Out Instructions. Schedules next appointment if needed. Collects co-pays and balances due. May enter diagnosis code(s) based upon information given by providers. Posts patient payments and balances cash drawer daily.</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Answers multi-line phone and directs calls appropriately.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Schedules appointments and documents "no-show" appointments. Completes all paperwork and documentation for dismissal of a patient.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Depending on particular office site, may perform one or more of the following duties:</span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Reviews account balances of scheduled patients and addresses any "past due" balances. Explains financial assistance options and directs patients to schedule appointments with the Claim Aide if non-insured or under-insured.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Completes patient medication assistance forms.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Obtains pre-certification and prior authorization from payors for office visits.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Types correspondences for provider(s).</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">FSA only: Makes colonoscopy packets and sends them out to patients in which a referral has been received.</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Clearly communicates and continuously supports the Mission and Values of JMH.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Performs additional duties not addressed here as assigned by the Practice Administrator and/or JMH executive leadership staff.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Conducts all activities in compliance with applicable laws, regulations, standards, and JMH policies and procedures including Blood and Body Substance Precautions.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>EDUCATION, EXPERIENCE AND TRAINING:</strong> </span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">High School Diploma or equivalent required. Previous physician office, cashier or insurance experience preferred.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Johnson Memorial Health is a nationally-recognized network of physicians, services and healthcare resources based in Johnson County, Indiana. 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