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HomeCompaniesD07382ad 75f8 46fc 9b01 15158582ac94 19000101 000001PATIENT SERVICE REPRESENTATIVE- INTERNAL MEDICINE

PATIENT SERVICE REPRESENTATIVE- INTERNAL MEDICINE

D07382ad 75f8 46fc 9b01 15158582ac94 19000101 000001 · Franklin, IN, US, Franklin, IN · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyD07382ad 75f8 46fc 9b01 15158582ac94 19000101 000001
TitlePATIENT SERVICE REPRESENTATIVE- INTERNAL MEDICINE
Normalized title-
Department / team-
LocationFranklin, IN, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-02 / 2026-06-03
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from D07382ad 75f8 46fc 9b01 15158582ac94 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Franklin.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyD07382ad 75f8 46fc 9b01 15158582ac94 19000101 000001
Source5a34f4fe-5ac7-4cb3-9c42-e978dbfff082
ATS providerADP Workforce Now Recruiting

Description

JOB RESPONSIBILITIES: Performs the "check-in" and “check-out” duties and responsibilities for the individual physician office, which may include one or more of the following activities: Greets and checks-in patients in a professional manner as evidenced by demonstrating concern for patients in a helpful and positive way; Verifies and inputs accurate patient demographic and insurance information; Completes the registration process, by accurately identifying the patients and verifying accurate financial information by identifying proper payers. This includes obtaining Photo ID and obtaining signatures on patient intake forms (i.e., HIPAA, Treatment Consent, Financial Responsibility, Assignment of Benefits, and other forms as required); Prepares medical charts for appointments, assuring that dictations, pertinent medical information and updated demographics/insurance information is placed in patient's chart; Prints superbills; Checks-out patients; prints and gives patient any forms needed such as Visit Summary and Workers’ Comp Check Out Instructions. Schedules next appointment if needed. Collects co-pays and balances due. May enter diagnosis code(s) based upon information given by providers. Posts patient payments and balances cash drawer daily. Answers multi-line phone and directs calls appropriately. Schedules appointments and documents "no-show" appointments. Completes all paperwork and documentation for dismissal of a patient. Depending on particular office site, may perform one or more of the following duties: Reviews account balances of scheduled patients and addresses any "past due" balances. Explains financial assistance options and directs patients to schedule appointments with the Claim Aide if non-insured or under-insured. Completes patient medication assistance forms. Obtains pre-certification and prior authorization from payors for office visits. Types correspondences for provider(s). FSA only: Makes colonoscopy packets and sends them out to patients in which a referral has been received. Clearly communicates and continuously supports the Mission and Values of JMH. Performs additional duties not addressed here as assigned by the Practice Administrator and/or JMH executive leadership staff. Conducts all activities in compliance with applicable laws, regulations, standards, and JMH policies and procedures including Blood and Body Substance Precautions. EDUCATION, EXPERIENCE AND TRAINING: High School Diploma or equivalent required. Previous physician office, cashier or insurance experience preferred. Johnson Memorial Health is a nationally-recognized network of physicians, services and healthcare resources based in Johnson County, Indiana. The centerpiece is Johnson Memorial Hospital, located in Franklin Indiana, just 20 minutes south of Indianapolis. All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability, or other protected characteristic under applicable law. SCHEDULE: M-F 8a-5p / 1 hour lunch FTE 80 hours per pay period.

Full job record

Job IDd630e987413c263a9bcc0afe6d5fc9efc52a1edd
Org IDe323a4e5-95e5-49b2-ae94-b797fb394082
Source ID5a34f4fe-5ac7-4cb3-9c42-e978dbfff082
Board ID5a34f4fe-5ac7-4cb3-9c42-e978dbfff082
Provideradp_workforcenow
Provider Job Key594456
TitlePATIENT SERVICE REPRESENTATIVE- INTERNAL MEDICINE
Normalized Title
Statusactive
Activeyes
Location TextFranklin, IN, US, Franklin, IN
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionIN
CityFranklin
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d07382ad-75f8-46fc-9b01-15158582ac94&ccId=19000101_000001&lang=en_US&type=JS&jobId=594456&jwId=9204884701723_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d07382ad-75f8-46fc-9b01-15158582ac94&ccId=19000101_000001&lang=en_US&type=JS&jobId=594456&jwId=9204884701723_1
First Seen At2026-06-03 09:17:49Z
Last Seen At2026-06-06 12:55:33Z
Last Checked At2026-06-06 12:55:33Z
Last Changed At2026-06-06 12:55:33Z
Inactive At
Source Posted At2026-06-02 13:27:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=d07382ad-75f8-46fc-9b01-15158582ac94|19000101_000001/date=2026-06-06/2026-06-06T12-55-31-154Z-d6b121d5a6d6819a6f0b45a8659dee2de1c61477d64c8b931975d4347b63a8cd.json
Event Fields
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  "last_changed_at": "2026-06-06T12:55:33.102Z",
  "active_status": "active"
}
Parsed Structured
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Extensions
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Native Structured
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    "requisitionDescription": "<div><div><p><strong><span style=\"font-family: arial, sans-serif; font-size: 14px;\">JOB RESPONSIBILITIES:</span></strong></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Performs the &quot;check-in&quot; and &ldquo;check-out&rdquo; duties and responsibilities for the individual physician office, which may include one or more of the following activities:</span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Greets and checks-in patients in a professional manner as evidenced by demonstrating concern for patients in a helpful and positive way;</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Verifies and inputs accurate patient demographic and insurance information;</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Completes the registration process, by accurately identifying the patients and verifying accurate financial information by identifying proper payers. This includes obtaining Photo ID and obtaining signatures on patient intake forms (i.e., HIPAA, Treatment Consent, Financial Responsibility, Assignment of Benefits, and other forms as required);</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Prepares medical charts for appointments, assuring that dictations, pertinent medical information and updated demographics/insurance information is placed in patient&#39;s chart;</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Prints superbills;</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Checks-out patients; prints and gives patient any forms needed such as Visit Summary and Workers&rsquo; Comp Check Out Instructions. Schedules next appointment if needed. Collects co-pays and balances due. May enter diagnosis code(s) based upon information given by providers. Posts patient payments and balances cash drawer daily.</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Answers multi-line phone and directs calls appropriately.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Schedules appointments and documents &quot;no-show&quot; appointments. Completes all paperwork and documentation for dismissal of a patient.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Depending on particular office site, may perform one or more of the following duties:</span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Reviews account balances of scheduled patients and addresses any &quot;past due&quot; balances. Explains financial assistance options and directs patients to schedule appointments with the Claim Aide if non-insured or under-insured.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Completes patient medication assistance forms.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Obtains pre-certification and prior authorization from payors for office visits.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Types correspondences for provider(s).</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">FSA only: Makes colonoscopy packets and sends them out to patients in which a referral has been received.</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Clearly communicates and continuously supports the Mission and Values of JMH.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Performs additional duties not addressed here as assigned by the Practice Administrator and/or JMH executive leadership staff.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Conducts all activities in compliance with applicable laws, regulations, standards, and JMH policies and procedures including Blood and Body Substance Precautions.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>EDUCATION, EXPERIENCE AND TRAINING:</strong>&nbsp;</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">High School Diploma or equivalent required. Previous physician office, cashier or insurance experience preferred.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Johnson Memorial Health is a nationally-recognized network of physicians, services and healthcare resources based in Johnson County, Indiana. The centerpiece is Johnson Memorial Hospital, located in Franklin Indiana, just 20 minutes south of Indianapolis.</strong></span></p><p><strong><span style=\"font-family: arial, sans-serif; font-size: 14px;\">All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability, or other protected characteristic under applicable law.</span></strong></p><p><strong><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\" id=\"isPasted\"><strong>SCHEDULE:&nbsp;</strong></span></span></strong></p></div></div>\n<br/>M-F 8a-5p / 1 hour lunch<br/>FTE 80 hours per pay period.",
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