Home › Companies › 01749faa 587b 43f6 9803 D42786570fca 19000101 000001 › Member Service Specialist
Member Service Specialist
01749faa 587b 43f6 9803 D42786570fca 19000101 000001 · Davis, CA, US, Davis, CA · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 01749faa 587b 43f6 9803 D42786570fca 19000101 000001 |
| Title | Member Service Specialist |
| Normalized title | - |
| Department / team | - |
| Location | Davis, CA, United States |
| Work model | - |
| Employment type | Part Time |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2021-04-12 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 01749faa 587b 43f6 9803 D42786570fca 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Davis. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 01749faa 587b 43f6 9803 D42786570fca 19000101 000001 |
| Source | ad7dc306-8f83-4e94-a00f-896307cf7744 |
| ATS provider | ADP Workforce Now Recruiting |
Description
POSITION DESCRIPTION
Position Title: Member Service specialist
flsa Status: Non-Exempt
Department: 500, Member Services Salary grade: 6
Position Reports To: Assistant Manager and/or Manager
POSITION PURPOSE/STATEMENT
Delivers on University Credit Union’s CHAMPION Values to engage in behaviors that create member and team member loyalty.
This individual will provide service by accurately completing transactions and providing account information to members. Follows cash/transaction guidelines to safeguard credit union and member assets.
Essential Job Functions:
Delivers face-to-face/phone/digital channel service to members requesting account assistance. Provides consultative services to members regarding credit union products and services or refers members to the appropriate team member to assess the member's needs, address their concerns and gain agreement. Processes member transactions efficiently and accurately with personal care. Contributes to the departmental goals by processing member requests with sense of urgency. Performs other related duties as assigned or requested.
Requirements:
Must be a team player and collaborate with others. All team members must adhere to regulatory, compliance, and organizational guidelines. The expectation of this role is to graduate into the Member Wellness Coach position within 6 months of employment. The minimum expectation for graduation includes mastering basic roles in the following areas: account servicing, products and services, and demonstrating member advocacy. Education:
Minimum High School Diploma or G.E.D. required.
Experience:
Minimum 0 to 1 year of related experience required.
University Credit Union is an Equal Opportunity Employer
Full job record
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| Source ID | ad7dc306-8f83-4e94-a00f-896307cf7744 |
| Board ID | ad7dc306-8f83-4e94-a00f-896307cf7744 |
| Provider | adp_workforcenow |
| Provider Job Key | 414952 |
| Title | Member Service Specialist |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Davis, CA, US, Davis, CA |
| Department | — |
| Team | — |
| Employment Type | part_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | CA |
| City | Davis |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=01749faa-587b-43f6-9803-d42786570fca&ccId=19000101_000001&lang=en_US&type=JS&jobId=414952&jwId=9200092718243_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=01749faa-587b-43f6-9803-d42786570fca&ccId=19000101_000001&lang=en_US&type=JS&jobId=414952&jwId=9200092718243_1 |
| First Seen At | 2026-05-31 18:48:51Z |
| Last Seen At | 2026-06-06 13:23:30Z |
| Last Checked At | 2026-06-06 13:23:30Z |
| Last Changed At | 2026-06-06 13:23:30Z |
| Inactive At | — |
| Source Posted At | 2021-04-12 22:04:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=01749faa-587b-43f6-9803-d42786570fca|19000101_000001/date=2026-06-06/2026-06-06T13-23-30-260Z-3ece7e9bad171730da634b7043ecf5c9122a9f10565979f2f91bb3c361e12d83.json |
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style='font-family:\"Arial\",sans-serif;'> </span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Courier New\";margin:0in;text-align:justify;'><strong><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>flsa Status:</span></strong><span style='font-size:16px;font-family:\"Arial\",sans-serif;'> Non-Exempt</span></p><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Courier New\";margin:0in;text-align:justify;'><strong><span style='font-size:16px;font-family:\"Arial\",sans-serif;'> </span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Courier New\";margin:0in;text-align:justify;'><strong><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Department:</span></strong><span style='font-size:16px;font-family:\"Arial\",sans-serif;'> 500, Member Services<strong> Salary grade: 6 </strong></span></p><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Courier New\";margin:0in;text-align:justify;'><strong><span style='font-size:16px;font-family:\"Arial\",sans-serif;'> </span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Courier New\";margin:0in;text-align:justify;'><span style='font-family:\"Times New Roman\",serif;'> </span></p><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Courier New\";margin:0in;margin-top:4.5pt;'><strong><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Position Reports To:</span></strong><strong><span style='font-size:16px;font-family:\"Times New Roman\",serif;'> </span></strong><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Assistant Manager and/or Manager</span></p><p style='margin-right:0in;margin-left:1.75in;font-size:13px;font-family:\"Courier New\";margin:0in;margin-top:4.5pt;margin-bottom:.0001pt;text-indent:-1.75in;'><strong><span style='font-size:16px;font-family:\"Times New Roman\",serif;'> </span></strong><span style='font-family:\"Times New Roman\",serif;'> </span> </p><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Courier New\";margin:0in;text-align:justify;'><span style='font-family:\"Times New Roman\",serif;'> </span></p><div style='margin:0in;font-size:13px;font-family:\"Courier New\";border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 1.0pt 0in;'><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Courier New\";margin:0in;text-align:justify;line-height:.95pt;border:none;padding:0in;'><span style='font-family:\"Times New Roman\",serif;'> </span></p></div><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Courier New\";margin:0in;text-align:justify;'><span style='font-family:\"Times New Roman\",serif;'> </span></p><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Courier New\";margin:0in;text-align:justify;'><strong><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>POSITION PURPOSE/STATEMENT</span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Courier New\";margin:0in;text-align:justify;'><span style='font-family:\"Times New Roman\",serif;'> </span></p><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Courier New\";margin:0in;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Delivers on University Credit Union’s <strong>CHAMPION Values </strong>to engage in behaviors that create member and team member loyalty. </span></p><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Courier New\";margin:0in;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'> </span></p><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Courier New\";margin:0in;text-align:justify;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>This individual will provide service by accurately completing transactions and providing account information to members. Follows cash/transaction guidelines to safeguard credit union and member assets. </span></p><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Courier New\";margin:0in;text-align:justify;'><strong><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Essential Job Functions:</span></strong></p><ul style=\"margin-bottom:0in;\" type=\"disc\"><li style='margin:0in;font-size:13px;font-family:\"Courier New\";text-align:justify;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Delivers face-to-face/phone/digital channel service to members requesting account assistance.</span></li><li style='margin:0in;font-size:13px;font-family:\"Courier New\";text-align:justify;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Provides consultative services to members regarding credit union products and services or refers members to the appropriate team member to assess the member's needs, address their concerns and gain agreement.</span></li><li style='margin:0in;font-size:13px;font-family:\"Courier New\";text-align:justify;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Processes member transactions efficiently and accurately with personal care. Contributes to the departmental goals by processing member requests with sense of urgency.</span></li><li style='margin:0in;font-size:13px;font-family:\"Courier New\";text-align:justify;line-height:150%;'><span style='font-size:16px;line-height:150%;font-family:\"Arial\",sans-serif;'>Performs other related duties as assigned or requested.</span></li></ul><p style='margin-right:0in;margin-left:.5in;font-size:13px;font-family:\"Courier New\";margin:0in;text-align:justify;line-height:150%;'><span style='font-size:16px;line-height:150%;font-family:\"Times New Roman\",serif;'> </span></p><p style='margin-right:0in;margin-left:.5in;font-size:13px;font-family:\"Courier New\";margin:0in;text-align:justify;line-height:150%;'><span style='font-size:16px;line-height:150%;font-family:\"Times New Roman\",serif;'> </span></p><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Courier New\";margin:0in;text-align:justify;'><strong><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Requirements:</span></strong></p><div style='margin:0in;font-size:13px;font-family:\"Courier New\";'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left:0in;\"><li style='margin:0in;font-size:13px;font-family:\"Courier New\";'><span style='font-family:\"Arial\",sans-serif;color:black;'>Must be a team player and collaborate with others.</span></li></ul></div><ul style=\"margin-bottom:0in;\" type=\"disc\"><li style='margin:0in;font-size:13px;font-family:\"Courier New\";text-align:justify;line-height:150%;'><span style='font-size:16px;line-height:150%;font-family:\"Arial\",sans-serif;'>All team members must adhere to regulatory, compliance, and organizational guidelines.</span></li></ul><div style='margin:0in;font-size:13px;font-family:\"Courier New\";'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left:undefined;\"><li style='margin:0in;font-size:13px;font-family:\"Courier New\";'><span style='line-height:115%;font-family:\"Arial\",sans-serif;font-size:16px;'>The expectation of this role is to graduate into the Member Wellness Coach position within 6 months of employment. The minimum expectation for graduation includes mastering basic roles in the following areas: account servicing, products and services, and demonstrating member advocacy.</span></li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Courier New\";margin:0in;text-align:justify;'><strong><span style='font-family:\"Arial\",sans-serif;'>Education:</span></strong><br> <span style='font-family:\"Arial\",sans-serif;'>Minimum High School Diploma or G.E.D. required.</span></p><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Courier New\";margin:0in;text-align:justify;'><strong><span style='font-family:\"Arial\",sans-serif;'>Experience:</span></strong><br> <span style='font-family:\"Arial\",sans-serif;'>Minimum 0 to 1 year of related experience required.</span></p><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Courier New\";margin:0in;text-align:justify;'><em><span style='font-family:\"Times New Roman\",serif;'>University Credit Union is an Equal Opportunity Employer</span></em></p><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Courier New\";margin:0in;text-align:justify;'> </p><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Courier New\";margin:0in;text-align:justify;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'> </span></p><p style='margin-right:0in;margin-left:.5in;font-size:13px;font-family:\"Courier New\";margin:0in;text-align:justify;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'> </span></p>\n </div>\n </div></div>\n",
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