ROAD SERVICE TECHNICIAN

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    "requisitionDescription": "<div><div><p><strong><span style='font-size:16px;font-family:\"Arial Narrow\",sans-serif;'>POSITION SUMMARY&nbsp;</span></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:16px;font-family:\"Arial Narrow\",sans-serif;'>On-site (customer facility) service. &nbsp;Repairs and maintains electric, diesel and gasoline industrial lift trucks and related material handling equipment while following safety policies and procedures.&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:16px;font-family:\"Arial Narrow\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:16px;font-family:\"Arial Narrow\",sans-serif;'>ESSENTIAL DUTIES AND RESPONSIBILITIES</span></strong><span style='font-size:16px;font-family:\"Arial Narrow\",sans-serif;'>&nbsp;include the following. Other duties may be assigned.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:16px;font-family:\"Arial Narrow\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:16px;font-family:\"Arial Narrow\",sans-serif;'>Operates company owned service vehicle from residence or company facility to customer locations.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:16px;font-family:\"Arial Narrow\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:16px;font-family:\"Arial Narrow\",sans-serif;'>Troubleshoot customer equipment to determine malfunction and to plan work procedures.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:16px;font-family:\"Arial Narrow\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:16px;font-family:\"Arial Narrow\",sans-serif;'>Repair gas, diesel, or electrical equipment using mechanic&rsquo;s hand tools, standard documentation and lifting equipment.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:16px;font-family:\"Arial Narrow\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:16px;font-family:\"Arial Narrow\",sans-serif;'>Maintain records of repairs via computer and completes all necessary paperwork associated with the documentation of all service and repairs.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:16px;font-family:\"Arial Narrow\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:16px;font-family:\"Arial Narrow\",sans-serif;'>Responsible to ensure that the company service van is properly maintained via company approved suppliers. Also, responsible for service van&rsquo;s cleanliness and appearance.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:16px;font-family:\"Arial Narrow\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:16px;font-family:\"Arial Narrow\",sans-serif;'>Maintains a safe work area and ensures compliance with OSHA rules and regulations. &nbsp;Ensures required PPE (Personal Protection Equipment) is in good condition and accessible for the task at hand, including safety glasses, gloves, and shoes.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:16px;font-family:\"Arial Narrow\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:16px;font-family:\"Arial Narrow\",sans-serif;'>Maintain parts and tool inventory carried and/or supplied on the company service van.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:16px;font-family:\"Arial Narrow\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:16px;font-family:\"Arial Narrow\",sans-serif;'>PRIMARY OBJECTIVES</span></strong></p><ol style=\"list-style-type: decimal;margin-left:-0.25in;\"><li><span style='font-family:\"Arial Narrow\",sans-serif;font-size:16px;'>Provide maximum customer satisfaction through quality workmanship in a timely and safe manner.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;font-size:16px;'>Promote and support all aspects of our Dealership.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;font-size:16px;'>Present and promote a professional dealership image.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;font-size:16px;'>Work safely and comply with OSHA rules and regulations.</span><span style='font-size:16px;font-family:\"Arial Narrow\",sans-serif;'>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li></ol><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:16px;font-family:\"Arial Narrow\",sans-serif;'>&nbsp;</span><strong><span style='font-size:16px;font-family:\"Arial Narrow\",sans-serif;'>PRIMARY RESPONSIBILITIES</span></strong></p><ol style=\"list-style-type: decimal;margin-left:-0.25in;\"><li><span style='font-family:\"Arial Narrow\",sans-serif;font-size:16px;'>Perform maintenance efficiently and effectively.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;font-size:16px;'>Follow procedure, policy and safety regulations.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;font-size:16px;'>Drive safely and efficiently from point to point in service area.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;font-size:16px;'>Attain Raymond certifications and demonstrate high degree of technical skill in all phases of the following: electrical knowledge, hydraulic knowledge, mechanical knowledge and general equipment operation theory.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;font-size:16px;'>Manage time to obtain maximum efficiency/productivity.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;font-size:16px;'>Market identified service needs to customers.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;font-size:16px;'>Turn in paperwork timely, accurately, and legibly.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;font-size:16px;'>Complete expense reports accurately and timely.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;font-size:16px;'>Participate in determining needs - training, inventory, tools, etc.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;font-size:16px;'>Promote and maintain a professional image. Neat and clean: self; equipment; service van; and paperwork.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;font-size:16px;'>Communicate in a professional manner</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;font-size:16px;'>Show respect to customer, management and all company personnel.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;font-size:16px;'>Participate in company training program, both on and off company time.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;font-size:16px;'>Travel out of town, stay overnight, as required.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;font-size:16px;'>Maintain an accurate inventory of tools and parts on service van.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;font-size:16px;'>Account for 100% of work time.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;font-size:16px;'>Demonstrate good judgment and personal attitude, which are critical in maintaining our company&rsquo;s reputation for results orientated service, good will and professionalism.</span></li></ol></div></div>\n",
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