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HomeCompaniesA66D4549B48740852D110830E9085D10Customer Care Representative

Customer Care Representative

A66D4549B48740852D110830E9085D10 · LaPorte Office - LaPorte, IN 46350; 1705 State St, LaPorte, IN, 46350, USA · Active · $15–$17 / hour · Paycom ATS

Job facts

FieldValue
CompanyA66D4549B48740852D110830E9085D10
TitleCustomer Care Representative
Normalized title-
Department / team-
LocationLaPorte, IN, United States
Work model-
Employment type-
Salary$15–$17 / hour
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-02-02 / 2026-05-31
Changed / last seen2026-06-09 / 2026-06-20

Related slices

PageWhat it containsOpen
Company jobsActive postings from A66D4549B48740852D110830E9085D10.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Paycom ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in LaPorte.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyA66D4549B48740852D110830E9085D10
Sourcec01183dd-f684-42d1-a9d2-49225ef46066
ATS providerPaycom ATS

Description

Description The Customer Care Representative is responsible for providing excellent customer service and support to all customers via phone, chat and email. This includes, but is not limited to, assisting customers with billing and payments, performing basic troubleshooting for service related issues, and general account maintenance and questions. Work Schedule: Tuesday - Friday 10:30 AM-7:00 PM and Saturday 8:30 AM-5:00 PM Responsibilities: Answer all incoming calls and live chat requests while providing an excellent customer experience. Manage incoming ticket queues and follow up with customers in a timely manner. Perform basic troubleshooting for service requests both via phone and chat. Escalate to technical support when needed. Make account changes including package changes. Facilitate scheduled appointment changes when requested by customers or field staff. Follow up with positive and negative survey respondents. Accepts and processes monthly payments from SBS residential customers Follows established guidelines to initiate and implement payment arrangements on delinquent accounts via communication and coordination with residential customers. Documents payment arrangements and other pertinent account details; schedules and performs follow-up communication with account holders. Follows established guidelines and policies to review and update account status. Interacts with all customers in a calm, friendly and professional manner. Performs other related duties, as required. Qualifications Qualifications: High school diploma or equivalent Excellent organizational skills and attention to detail. Excellent written and verbal communication skills. Ability to communicate with account holders in a courteous manner. Ability to refrain from using harsh, aggressive or demanding language or tones when working with customers.

Full job record

Job IDd5e18429e72fc840ca9696ece5f97bf841dd6e4c
Org IDe4954cc4-fdb5-435b-8615-dde0f3fb6278
Source IDc01183dd-f684-42d1-a9d2-49225ef46066
Board IDc01183dd-f684-42d1-a9d2-49225ef46066
Providerpaycom
Provider Job Key152765
TitleCustomer Care Representative
Normalized Title
Statusactive
Activeyes
Location TextLaPorte Office - LaPorte, IN 46350; 1705 State St, LaPorte, IN, 46350, USA
Department
Team
Employment Type
Workplace Type
Remote Policy
CountryUnited States
RegionIN
CityLaPorte
Salary Raw$15.00 - $17.00 Hourly
Salary Min15
Salary Max17
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=152765&clientkey=A66D4549B48740852D110830E9085D10
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=152765&clientkey=A66D4549B48740852D110830E9085D10
First Seen At2026-05-31 19:07:37Z
Last Seen At2026-06-20 10:06:08Z
Last Checked At2026-06-20 10:06:08Z
Last Changed At2026-06-09 10:22:49Z
Inactive At
Source Posted At2026-02-02 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=A66D4549B48740852D110830E9085D10/date=2026-06-20/2026-06-20T10-06-07-048Z-ccbcbdc39249ac2d9e43e320171399daca54b2416e41d74c0e7ad995244fcc00.json
Event Fields
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  "last_changed_at": "2026-06-09T10:22:49.348Z",
  "active_status": "active"
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Extensions
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