Customer Care Professional - Bilingual - Rapid Response

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    "description": "<p style=\"margin-left:96px\"><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Lighthouse Works is a mission-driven, values-based organization providing creative, competitive, and integrated employment opportunities for blind and visually-impaired working-aged individuals. Lighthouse Works also drives real business for real customers and supports and grows Lighthouse Central Florida&#39;s rehabilitation training.</span></span></span></span></p>\n\n<p style=\"margin-left:96px\"><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">We are seeking motivated and customer-oriented&nbsp;</span></span><strong><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Bilingual (English &amp; Spanish)&nbsp;</span></strong><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Customer Care Professionals </span><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">to join our growing team. In this role, you will be responsible for delivering exceptional customer service across multiple campaigns. Campaign assignments and <strong>schedule may vary daily</strong> based on business needs, requiring flexibility and adaptability. You will answer inquiries, resolve issues, and provide support in a courteous and professional manner.</span></span></span></span></p>\n\n<p><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">If you have a passion for helping people and</span></span><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">&nbsp;enjoy a change of pace in your assignment, we&rsquo;d love to hear from you!</span></span></p>\n",
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style=\"font-family:Arial, sans-serif;\">Previous experience in a call center environment preferred.</span></span></span></span></span></span></li>\n</ul>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Demonstrated Knowledge and Skills:</span></span></b></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#444444;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Fluent in English and Spanish – Verbal and Written</span></span></b></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#444444;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Excellent communication and interpersonal skills.</span></span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#444444;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Strong ability to listen, identify customer needs, and recommend appropriate solutions.</span></span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#444444;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Proficiency in handling multiple tasks in a 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style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Bilingual (English/Spanish) communication skills, a plus.</span></span></span></span></span></span></span></li>\n</ul>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Physical Demands:</span></span></b></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;list-style-type:square;\">\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Lifting, carrying, pushing, and pulling objects and materials up to 10 lbs.</span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Extended periods of oral communication</span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Hearing verbal conversations with people of various ages, educational levels, and cultural backgrounds in person/by telephone</span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Speaking understandably to people of various ages, educational levels, and cultural backgrounds in person/by telephone</span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Extended periods at a keyboard or workstation</span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Frequent typing &amp; operation of keyboard equipment (computer, calculator, etc.)</span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span 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style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Frequent placing &amp; turning motions, such as sorting, filing, and retrieving</span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Infrequent twisting or bending at the waist or reaching overhead</span></span></span></span></span></span></li>\n</ul>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, 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