Customer Service Lead

{
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  "source_hash": "a11faa24e605d387a82069b02a1352ab8b32074c4bf7047d252bdad1eceb7fc4",
  "last_changed_at": "2026-06-04T12:20:35.091Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "CULA -San Diego, San Diego, CA, United States",
    "city": "San Diego",
    "region": "CA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T19:57:56.804Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "CULA -San Diego, San Diego, CA, United States",
      "city": "San Diego",
      "region": "CA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "day",
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "Id": "d49457c7-7dd8-4c07-b8c4-4a0a0fedcc36",
  "Title": "Customer Service Lead",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
  "Locations": [
    {
      "Id": "9325e5b1-2e0d-4cef-84b9-b5597f13de8f",
      "Address": {
        "City": "San Diego",
        "Line1": "9665 Granite Ridge Drive",
        "Line2": "Suite 400",
        "State": {
          "Code": "CA",
          "Name": "California"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "92123"
      },
      "Coordinates": {
        "Latitude": 32.806483415017894,
        "Longitude": -117.12020272138577
      },
      "DisplayName": true,
      "LocalizedName": "CULA -San Diego",
      "SourceOfTruth": 0,
      "DisplayAddress": true,
      "DisplayLocationId": false,
      "DisplayDescription": false,
      "LocalizedLocationId": null,
      "DisplayStreetAddress": false,
      "LocalizedDescription": null
    }
  ],
  "MatchScore": 1,
  "PostedDate": "2026-06-03T16:21:25.678Z",
  "JobCategoryName": "Customer Service",
  "JobLocationType": null,
  "OpportunityType": 0,
  "BriefDescription": "The Client Service Lead is responsible for delivering high-quality account management services to CULA’s credit union clients while providing day-to-day leadership, guidance, and operational support to the Client Service team and the Total Loss team. This role serves as a subject matter expert in leasing operations, client relations, and internal workflows, ensuring service excellence, process consistency, and continuous improvement.\n\nThe position requires advanced problem-solving skills, strong attention to detail, leadership capabilities, and the ability to analyze business processes and recommend operational enhancements. The Client Service Lead acts as a liaison between clients, team members, and leadership to ensure efficient service delivery and a consistent client experience.",
  "MatchedLocations": [],
  "RequisitionNumber": "CUSTO010526"
}