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Museum Guest Experience Specialist

F2539413 573d 4af3 B530 Aac5325ef868 19000101 000001 · African American Military History Museum, Hattiesburg, MS, US, Hattiesburg, MS; Smith Drugs Store, Hattiesburg, MS, US, Hattiesburg, MS; Oseola McCarty Home Museum, Hattiesburg, MS, US, Hattiesburg, MS; Moeller Military Vehicle Museum, Hattiesburg, MS, US, Hattiesburg, MS; Eureka School Museum, Hattiesburg, MS, US, Hattiesburg, MS · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyF2539413 573d 4af3 B530 Aac5325ef868 19000101 000001
TitleMuseum Guest Experience Specialist
Normalized title-
Department / team-
LocationAfrican American Military History Museum, MS, United States
Work model-
Employment typePart Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-06 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

CompanyF2539413 573d 4af3 B530 Aac5325ef868 19000101 000001
Source5e1bbd3e-2e73-4a35-a126-c63d5ad4618a
ATS providerADP Workforce Now Recruiting

Description

Position Title : Museum Guest Experience Specialist (Entry-Level) Department: Museums Location: The Sixth Street Museum District (https://sixthstreetmuseumdistrict.com) Reports To: Operations and Visitor Engagement Manager Status: Part-Time, Non-Exempt Hours: 20-25 hours a week Generally Wednesday – Saturday, Shift will vary between the hours of 9:00 a.m. – 5:00 p.m.; some nights, weekends, and holidays will be required. Maximum of 29 hours per week. Position Summary The Guest Experience Specialist serves as the welcoming face of the Sixth Street Museum District and its attractions. This position plays a key role in daily museum operations, including greeting visitors, processing admissions and gift shop sales, leading tours, assisting with events, and maintaining visitor records. The ideal candidate is friendly, enthusiastic, dependable, passionate about history about engaging diverse audiences in support of the district’s mission. Key Responsibilities · Greet and assist visitors, providing information about exhibits, programs, and events. · Answer and direct phone calls and provide accurate visitor information. · Open and close the museum following established procedures, ensuring security and readiness for visitors. · Lead guided tours for visitors of all ages. · Support special events and programs, including planning, setup, execution, breakdown and visitor assistance. · Operate the point-of-sale system for admissions and gift shop transactions. · Collect visitor information and attendance data. · Assist with maintaining clean, organized, and welcoming public spaces. · Collaborate with museum staff to ensure a seamless visitor experience. · Perform other duties as assigned to support museum operations. Qualifications · High school diploma or equivalent required; some college coursework preferred. · Strong interpersonal and communication skills, both verbal and written. · Excellent organizational and time management abilities. · Self-starter with a positive attitude and strong work ethic. · Basic computer and office skills, including proficiency in Microsoft Word, PowerPoint, and Excel. · Ability to work collaboratively with staff, volunteers, and diverse visitor groups. · Flexibility to work weekends, evenings, and special events as needed. · Prior customer service or museum/visitor services experience preferred, but not required. Physical Requirements · Move throughout museum spaces. · Ability to lift up to 25 lbs. for event or exhibit setup. Work Environment This position operates in a public-facing museum environment that requires professionalism, adaptability, and a passion for engaging visitors and supporting cultural experiences.

Full job record

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Provideradp_workforcenow
Provider Job Key593291
TitleMuseum Guest Experience Specialist
Normalized Title—
Statusactive
Activeyes
Location TextAfrican American Military History Museum, Hattiesburg, MS, US, Hattiesburg, MS; Smith Drugs Store, Hattiesburg, MS, US, Hattiesburg, MS; Oseola McCarty Home Museum, Hattiesburg, MS, US, Hattiesburg, MS; Moeller Military Vehicle Museum, Hattiesburg, MS, US, Hattiesburg, MS; Eureka School Museum, Hattiesburg, MS, US, Hattiesburg, MS
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CountryUnited States
RegionMS
CityAfrican American Military History Museum
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f2539413-573d-4af3-b530-aac5325ef868&ccId=19000101_000001&lang=en_US&type=JS&jobId=593291&jwId=9201148747603_1
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First Seen At2026-05-31 18:31:14Z
Last Seen At2026-06-06 13:21:09Z
Last Checked At2026-06-06 13:21:09Z
Last Changed At2026-06-06 13:21:09Z
Inactive At—
Source Posted At2026-05-06 15:07:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"></div><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' data-pasted=\"true\"><span style=\"font-family: arial,sans-serif;\"><strong>Position Title</strong>: Museum Guest Experience Specialist (Entry-Level)&nbsp;</span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\"><strong>Department:</strong> Museums&nbsp;</span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\"><strong>Location:</strong> The Sixth Street Museum District (https://sixthstreetmuseumdistrict.com)&nbsp;</span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\"><strong>Reports To:&nbsp;</strong>Operations and Visitor Engagement Manager&nbsp;</span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\"><strong>Status:</strong> Part-Time, Non-Exempt Hours: 20-25 hours a week Generally Wednesday &ndash; Saturday, Shift will vary between the hours of 9:00 a.m. &ndash; 5:00 p.m.; some nights, weekends, and holidays will be required. Maximum of 29 hours per week.</span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\"><strong>Position Summary</strong></span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\">The Guest Experience Specialist serves as the welcoming face of the Sixth Street Museum District and its attractions. This position plays a key role in daily museum operations, including greeting visitors, processing admissions and gift shop sales, leading tours, assisting with events, and maintaining visitor records. The ideal candidate is friendly, enthusiastic, dependable, passionate about history about engaging diverse audiences in support of the district&rsquo;s mission.</span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\"><strong>Key Responsibilities</strong></span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\">&middot; Greet and assist visitors, providing information about exhibits, programs, and events.</span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\">&middot; Answer and direct phone calls and provide accurate visitor information.</span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\">&middot; Open and close the museum following established procedures, ensuring security and readiness for visitors.</span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\">&middot; Lead guided tours for visitors of all ages.</span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\">&middot; Support special events and programs, including planning, setup, execution, breakdown and visitor assistance.</span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\">&middot; Operate the point-of-sale system for admissions and gift shop transactions.</span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\">&middot; Collect visitor information and attendance data.</span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\">&middot; Assist with maintaining clean, organized, and welcoming public spaces.</span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\">&middot; Collaborate with museum staff to ensure a seamless visitor experience.</span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\">&middot; Perform other duties as assigned to support museum operations.</span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\"><strong>Qualifications</strong></span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\">&middot; High school diploma or equivalent required; some college coursework preferred.</span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\">&middot; Strong interpersonal and communication skills, both verbal and written.</span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\">&middot; Excellent organizational and time management abilities.</span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\">&middot; Self-starter with a positive attitude and strong work ethic.</span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\">&middot; Basic computer and office skills, including proficiency in Microsoft Word, PowerPoint, and Excel.</span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\">&middot; Ability to work collaboratively with staff, volunteers, and diverse visitor groups.</span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\">&middot; Flexibility to work weekends, evenings, and special events as needed.</span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\">&middot; Prior customer service or museum/visitor services experience preferred, but not required.</span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\"><strong>Physical Requirements</strong></span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\">&middot; Move throughout museum spaces.</span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\">&middot; Ability to lift up to 25 lbs. for event or exhibit setup.</span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\"><strong>Work Environment</strong></span></p><p style='color: rgb(0, 0, 0); font-family: \"Times New Roman\"; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial,sans-serif;\">This position operates in a public-facing museum environment that requires professionalism, adaptability, and a passion for engaging visitors and supporting cultural experiences.</span></p><div><br></div></div></div></div></div></div></div></div></div></div>\n",
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