Senior Project Manager

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    "departmentLabel": "New Build",
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    "location": {
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    "datePosted": "2025-04-30",
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    "description": "<p><span style=\"color: #000000; font-family: helvetica; font-size: 15px\">Do you thrive on being part of a team of highly skilled, ambitious people who are dedicated to achieving great things? Can you organise and bring the best out of those around you, nurturing them to their full potential? Do you want to accelerate your career by leading some of the largest and most exciting eCommerce projects in the Shopify ecosystem?  </span></p>\n<p><br></p>\n<p><span style=\"color: #000000; font-family: helvetica; font-size: 15px\">Ideal candidates will have experience in delivering ecommerce migration and replatforming projects to an incredibly high standard, and the proven ability to lead others to the same successes.</span></p>\n<p><br></p>\n<p><span style=\"color: #000000; font-family: helvetica; font-size: 18px; font-weight: bold\">About Swanky</span></p>\n<p><span style=\"color: #000000; font-family: helvetica; font-size: 15px\">We are one of the world’s most experienced full-service international Shopify Plus teams, supporting some of the largest and most ambitious retailers using Shopify. Our clients span the UK, Europe, the US and APAC. Our client portfolio includes leading brands like HelloFresh, Huel and Wilkinson Sword. </span></p>\n<p><br></p>\n<p><span style=\"color: #000000; font-family: helvetica; font-size: 15px\">As an original Shopify Plus partner, and one of the largest independent Shopify experts globally, we are trusted to deliver the most complex solutions and the highest standards of work. We are known for our expertise in subscription, internationalisation and developing bespoke solutions that redefine what is possible for brands building with Shopify. </span></p>\n<p><br></p>\n<p><br></p>\n<p><span style=\"color: #000000\"><span style=\"font-family: helvetica; font-size: 15px\"><span style=\"font-size: 18px; font-weight: bold\">About the Role</span></span><span style=\"font-family: helvetica; font-size: 15px\"><br></span></span></p>\n<p><span style=\"color: #000000; font-family: helvetica; font-size: 15px\">Project Managers play a key role at Swanky, communicating constantly with client teams and helping to coordinate and manage our expert teams. You will be joining the UK New Build teams, working on large eCommerce projects with a particular focus on migrations to Shopify Plus. </span></p>\n<p><br></p>\n<p><span style=\"color: #000000; font-family: helvetica; font-size: 15px\">Your responsibilities will include: </span></p>\n<ul>\n<li><span style=\"color: #000000; font-family: helvetica; font-size: 15px\">Lead multiple projects from initiation to completion <span style=\"font-family: helvetica; font-size: 15px\">using Agile methodologies</span>, with a focus on large and enterprise-sized Shopify builds.</span></li>\n<li><span style=\"color: #000000; font-family: helvetica; font-size: 15px\">Oversee project teams and ensure effective collaboration between developers, designers, and other key stakeholders.</span></li>\n<li><span style=\"color: #000000; font-family: helvetica; font-size: 15px\">Facilitate regular client meetings, including sprint playbacks and project progress reviews, addressing any concerns and adapting plans as needed.</span></li>\n<li><span style=\"color: #000000; font-family: helvetica; font-size: 15px\">Develop project timelines, set budgets, and ensure all deliverables are aligned with client goals.</span></li>\n<li><span style=\"color: #000000; font-family: helvetica\">Build and manage strong client relationships, fostering trust and ensuring high levels of satisfaction, while delivering commercially successful projects that meet client requirements throughout the project lifecycle</span></li>\n<li><span style=\"color: #000000; font-family: helvetica\">Identify and mitigate project risks by taking proactive measures and fostering effective collaboration between internal teams and clients to ensure project success.</span></li>\n<li><span style=\"color: #000000; font-family: helvetica; font-size: 15px\">Conduct post-project reviews and retrospectives, identifying lessons learned and best practices for future projects.</span></li>\n<li><span style=\"color: #000000; font-family: helvetica; font-size: 15px\">Support R&amp;D initiatives, including conducting workshops to gather requirements, explore innovative solutions, and provide clear, comprehensive documentation to guide project direction and execution.</span></li>\n<li><span style=\"color: #000000; font-family: helvetica; font-size: 15px\">Stay up-to-date with Shopify platform developments and eCommerce industry trends, ensuring Swanky’s projects remain cutting-edge.</span></li>\n</ul>\n<p><br></p>\n<p><br></p>\n<p><span style=\"color: #000000\"><span style=\"font-family: helvetica; font-size: 18px; font-weight: bold\">Required Skills</span><br></span></p>\n<ul>\n<li><span style=\"color: #000000; font-family: helvetica\">4+ years of Project Management experience in the eCommerce sector.</span></li>\n<li><span style=\"color: #000000; font-family: helvetica\">Comprehensive understanding of Shopify as an eCommerce platform, along with its broader ecosystem, including third-party apps, integrations, and how they enhance functionality and performance.</span></li>\n<li><span style=\"color: #000000; font-family: helvetica\"><span style=\"font-size: 15px\">Methodical and highly organised, capable of closely following established procedures while knowing when to innovate and adapt to unique challenges.</span></span><br></li>\n<li><span style=\"color: #000000; font-family: helvetica\">Exceptional verbal and written communication skills, with the ability to think clearly and logically under pressure, maintaining a positive attitude and strong organisation throughout.</span></li>\n<li><span style=\"color: #000000; font-family: helvetica\">Proven experience collaborating with departmental heads, managers, and other key stakeholders to build effective teams and delegate tasks efficiently.</span></li>\n<li><span style=\"color: #000000; font-family: helvetica\">Strong track record of managing project scope, deliverables, timelines, and priorities, while successfully managing client expectations and negotiating necessary adjustments.</span></li>\n<li><span style=\"color: #000000; font-family: helvetica\">Excellent client relationship management and problem-solving abilities, with a focus on fostering long-term partnerships.</span></li>\n<li><span style=\"color: #000000; font-family: helvetica\">Sharp critical thinking skills that enable you to guide teams toward success, even in challenging situations.</span></li>\n<li><span style=\"color: #000000; font-family: helvetica\">Demonstrated experience in leading both technical and creative teams in collaborative environments.</span></li>\n<li><span style=\"color: #000000; font-family: helvetica\">Strong organisational and time management abilities, adept at balancing multiple concurrent projects and their competing priorities.</span></li>\n<li><span style=\"color: #000000; font-family: helvetica\">Proactive, solutions-oriented mindset, with a flexible approach to adapting in fast-paced, evolving environments.</span></li>\n</ul>\n<p><span style=\"color: #000000; font-family: helvetica; font-size: 13px\"> </span></p>\n<p><br></p>\n<p><span style=\"color: #000000\"><span style=\"font-family: helvetica; font-size: 18px; font-weight: bold\">Desired Skills</span></span></p>\n<ul>\n<li><span style=\"color: #000000; font-family: helvetica\">Certification or strong proficiency in Prince2 and/or Agile Project Management methodologies.</span></li>\n<li><span style=\"color: #000000; font-family: helvetica\">Extensive experience leading large-scale Shopify Plus migration or re-platforming projects, managing sizable, cross-functional teams.</span></li>\n<li><span style=\"color: #000000; font-family: helvetica\">Proficiency with other eCommerce platforms and tools beyond Shopify.</span></li>\n<li><span style=\"color: #000000; font-family: helvetica\">In-depth understanding of development processes, including front-end, middleware, and back-end technologies.</span></li>\n</ul>\n<ul></ul>\n<p><br></p>\n<p><br></p>\n<p><span style=\"color: #000000\"><span style=\"font-family: helvetica; font-size: 18px; font-weight: bold\">Benefits</span><br></span></p>\n<p><span style=\"color: #000000; font-family: helvetica; font-size: 15px\">We invest in our team and aim to assist in growing and nurturing your skills.</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"color: #000000; font-family: helvetica; font-size: 15px\">Salary <span>Competitive </span>depending on experience</span></li>\n<li><span style=\"color: #000000; font-family: helvetica; font-size: 15px\">30 days holiday per year inclusive of bank holidays, plus 1 additional day per full year served, capped at 5</span></li>\n<li><span style=\"color: #000000; font-family: helvetica; font-size: 15px\">Flexible working hours during the day</span></li>\n<li><span style=\"color: #000000; font-family: helvetica\"><span style=\"font-size: 15px\">Beautiful Exeter-based offices for those based in the South-West of the UK (but this can be a fully-remote role for the right candidate)</span></span></li>\n<li><span style=\"font-family: helvetica\"><span style=\"font-size: 15px\">Employee Assistant Programme with 24/7 access to services</span></span><span style=\"color: #000000; font-family: helvetica\"><br></span></li>\n<li><span style=\"color: #000000; font-family: helvetica; font-size: 15px\">Free unlimited tea, hot chocolate, coffee and healthy snack bar (in the office)</span></li>\n<li><span style=\"color: #000000; font-family: helvetica; font-size: 15px\">MacBook Pro (or your preferred choice of tech) </span></li>\n<li><span style=\"color: #000000; font-family: helvetica; font-size: 15px\">Working with dynamic, creative and growing clients on fun, challenging and often high-profile projects</span></li>\n<li><span style=\"color: #000000; font-family: helvetica; font-size: 15px\">Opportunity for occasional travel to client meetings and conferences</span></li>\n<li><span style=\"color: #000000; font-family: helvetica; font-size: 15px\">Be part of an inspiring, growing, highly collaborative and ambitious team, with opportunities to progress </span></li>\n<li><span style=\"color: #000000; font-family: helvetica; font-size: 15px\">Regular company socials and events</span></li>\n</ul>\n<p><span style=\"color: #000000; font-family: helvetica; font-size: 15px\"> </span></p>\n<p><span style=\"color: #000000; font-family: helvetica; font-size: 15px; font-weight: bold\">No recruiters please</span></p>",
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