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Home › Companies › 768e25a2 B928 4117 Bf58 A065c7b37098 19000101 000001 › Quality Assurance Officer-Federal Background Investigations

Quality Assurance Officer-Federal Background Investigations

768e25a2 B928 4117 Bf58 A065c7b37098 19000101 000001 · US · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company768e25a2 B928 4117 Bf58 A065c7b37098 19000101 000001
TitleQuality Assurance Officer-Federal Background Investigations
Normalized title-
Department / team-
LocationUnited States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-01-14 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company768e25a2 B928 4117 Bf58 A065c7b37098 19000101 000001
Source4bed9455-67ff-4a80-8835-e165d164354f
ATS providerADP Workforce Now Recruiting

Description

Join One of the Fastest-Growing Companies in Government Services! At ISN Corporation , headquartered in Bethesda, Maryland, we deliver specialized professional services to over 100 Federal government agencies across the country. Our reputation for excellence and results has earned us a spot on the Washington Business Journal’s list of the 50 Fastest Growing Government Contractors , as well as the Inc. 5000 list of Fastest Growing Private Companies —two years running! We’re not just growing fast—we’re building something great. Why You’ll Love Working at ISN: We believe great work starts with a great workplace. Here’s what we offer to support you: Comprehensive medical coverage with prescription benefits Dental plan to keep you smiling Flexible spending accounts for smarter saving Company-paid short- and long-term disability insurance Free basic life insurance —because we’ve got your back A solid retirement plan to help you plan ahead Paid time off starting on Day 1 Who We’re Looking For: You’re organized, energetic, and ready to make an impact. You thrive in fast-paced environments, love checking things off your to-do list, and can juggle multiple priorities without breaking a sweat. Most importantly, you bring a positive attitude and a problem-solving mindset to everything you do. If you’re a self-starter with an eye for detail and a passion for excellence, we’d love to meet you. Misson. Innovation. Impact. Grow with us today! We are seeking a qualified and experienced Quality Assurance Officer to help support a Background Investigative Services Contract. The QAO oversees quality assurance processes across investigative operations, monitors performance metrics, identifies trends, and drives continuous improvement to ensure investigative accuracy, compliance, and operational excellence. The QAO is also responsible for implementing, administering, and maintaining the Quality Control Program in accordance with DHS requirements. Job Responsibilities: • Develop, implement, and manage quality control systems designed to ensure continuous production/service that meets established standards and customer specifications involving National Security Clearance Background Investigations, such as FIS, ODNI directives. • Perform routine inspections and quality tests on products, processes, and materials to verify compliance with industry. • Analyze data from quality reviews of Reports of Investigations (ROIs) to identify areas for improvement within the ROI process, including troubleshooting product or process failures. • Coordinate with production and development teams to ensure quality standards are understood and integrated into all phases of production, helping to ensure timely and quality deliverables. • Facilitate corrective actions and improvement strategies for non-conformances and quality issues identified during internal or external audits. • Validate quality processes by establishing review specifications and quality attributes, measuring production, documenting evidence, and determining operational and performance qualifications. • Work with training department on refresher, advanced training, and workshops for investigative and personnel staff on quality assurance processes, tools, and standards to foster a quality-centric culture within the organization. • Ensure all background investigations receive the required two-tier review in compliance with Federal Investigative Standards (FIS) and c ustomer guidance Education and Experience: Experience (Minimum): Six (6) or more years of experience in the personnel security investigations or background investigations industry. Highly desired and recommended to have Quality Assurance Experience with Background Investigations. Education (Minimum): Bachelor’s degree from an accredited college or university • PREFERRED BUT NOT REQUIRED: the QAO has a background in integrity, compliance, and ethics related to personnel security. ISN Corporation is proud to be an Equal Opportunity Employer . We are an Equal Employment Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, disability status, marital status, genetic information, or any other characteristic protected by law. ISN Corporation maintains a Drug-Free Workplace . All candidates must successfully complete a pre-employment background investigation prior to starting employment. #CJ

Full job record

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Org ID2b1c75ff-a93b-46a9-adb0-434ff1f299ea
Source ID4bed9455-67ff-4a80-8835-e165d164354f
Board ID4bed9455-67ff-4a80-8835-e165d164354f
Provideradp_workforcenow
Provider Job Key16249
TitleQuality Assurance Officer-Federal Background Investigations
Normalized Title—
Statusactive
Activeyes
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Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
Region—
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Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=768e25a2-b928-4117-bf58-a065c7b37098&ccId=19000101_000001&lang=en_US&type=JS&jobId=16249&jwId=180130878_1
First Seen At2026-05-31 18:29:12Z
Last Seen At2026-06-06 13:31:07Z
Last Checked At2026-06-06 13:31:07Z
Last Changed At2026-06-06 13:31:07Z
Inactive At—
Source Posted At2026-01-14 18:16:00Z
Source Updated At—
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Extensions
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    "requisitionDescription": "<div><div><div><div><div><div><p><img src=\"https://static.workforcenow.adp.com/cccustom/Client/Recruitment/join%20our%20(600%20x%20400%20px)%20(11)_ae68d670-b397-4286-a503-a62d22f51050.png\" style=\"width: 1198px;\" class=\"fr-fic fr-dib fr-fil\"></p><p><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;' data-pasted=\"true\"><strong><span style=\"font-family: arial, sans-serif; font-size: 16px;\">Join One of the Fastest-Growing Companies in Government Services!</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\">At <strong>ISN Corporation</strong>, headquartered in Bethesda, Maryland, we deliver specialized professional services to over 100 Federal government agencies across the country. Our reputation for excellence and results has earned us a spot on the <em>Washington Business Journal&rsquo;s</em> list of the <strong>50 Fastest Growing Government Contractors</strong>, as well as the <em>Inc. 5000</em> list of <strong>Fastest Growing Private Companies</strong>&mdash;two years running!</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\">We&rsquo;re not just growing fast&mdash;we&rsquo;re building something great.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><strong>Why You&rsquo;ll Love Working at ISN:</strong><br>&nbsp;We believe great work starts with a great workplace. Here&rsquo;s what we offer to support you:</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: arial, sans-serif;\">Comprehensive <strong>medical</strong> coverage with prescription benefits</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: arial, sans-serif;\"><strong>Dental</strong> plan to keep you smiling</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: arial, sans-serif;\">Flexible <strong>spending accounts</strong> for smarter saving</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: arial, sans-serif;\"><strong>Company-paid</strong> short- and long-term disability insurance</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: arial, sans-serif;\"><strong>Free basic life insurance</strong>&mdash;because we&rsquo;ve got your back</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: arial, sans-serif;\">A solid <strong>retirement plan</strong> to help you plan ahead</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: arial, sans-serif;\"><strong>Paid time off</strong> starting on Day 1</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><strong>Who We&rsquo;re Looking For:</strong><br>&nbsp;You&rsquo;re organized, energetic, and ready to make an impact. You thrive in fast-paced environments, love checking things off your to-do list, and can juggle multiple priorities without breaking a sweat. Most importantly, you bring a positive attitude and a problem-solving mindset to everything you do.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\">If you&rsquo;re a self-starter with an eye for detail and a passion for excellence, we&rsquo;d love to meet you.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700; color: rgb(38, 35, 33); font-family: arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\" data-pasted=\"true\">Misson. Innovation. Impact. Grow with us today!</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><strong>&nbsp;</strong></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;' data-pasted=\"true\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\">We are seeking a qualified and experienced Quality Assurance Officer to help support a Background&nbsp;Investigative Services Contract. The QAO oversees quality assurance processes across investigative operations, monitors performance metrics, identifies trends, and drives continuous improvement to ensure investigative accuracy, compliance, and operational excellence. The QAO is also responsible for implementing, administering, and maintaining the Quality Control Program in accordance with DHS requirements.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><strong>&nbsp;</strong></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><strong>Job Responsibilities:&nbsp;</strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Calibri\",sans-serif;' data-pasted=\"true\"><p><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(19, 19, 21);\"><span style=\"line-height: 115%;\" data-pasted=\"true\">&bull;&nbsp;</span>Develop, implement, and manage quality control systems designed to ensure continuous production/service that meets established standards and customer specifications involving National Security Clearance Background Investigations, such as FIS, ODNI directives.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(19, 19, 21);\"><span style=\"line-height: 115%;\" data-pasted=\"true\">&bull;&nbsp;</span>Perform routine inspections and quality tests on products, processes, and materials to verify compliance with industry.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(19, 19, 21);\"><span style=\"line-height: 115%;\" data-pasted=\"true\">&bull;&nbsp;</span>Analyze data from quality reviews of Reports of Investigations (ROIs) to identify areas for improvement within the ROI process, including troubleshooting product or process failures.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(19, 19, 21);\"><span style=\"line-height: 115%;\" data-pasted=\"true\">&bull;&nbsp;</span>Coordinate with production and development teams to ensure quality standards are understood and integrated into all phases of production, helping to ensure timely and quality deliverables.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(19, 19, 21);\"><span style=\"line-height: 115%;\" data-pasted=\"true\">&bull;&nbsp;</span>Facilitate corrective actions and improvement strategies for non-conformances and quality issues identified during internal or external audits.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(19, 19, 21);\"><span style=\"line-height: 115%;\" data-pasted=\"true\">&bull;&nbsp;</span>Validate quality processes by establishing review specifications and quality attributes, measuring production, documenting evidence, and determining operational and performance qualifications.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(19, 19, 21);\"><span style=\"line-height: 115%;\" data-pasted=\"true\">&bull;&nbsp;</span>Work with training department on refresher, advanced training, and workshops for investigative and personnel staff on quality assurance processes, tools, and standards to foster a quality-centric culture within the organization.</span></p><p><span style='font-family:\"Arial\",sans-serif;font-size:13px;color:#131315;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\" data-pasted=\"true\"><span style=\"line-height: 115%;\" data-pasted=\"true\">&bull;&nbsp;</span></span></span><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(19, 19, 21);\"><span data-pasted=\"true\">Ensure all background investigations receive the required <strong>two-tier review</strong> in compliance with <strong>Federal Investigative Standards (FIS)</strong> and </span><span style=\"color: rgb(0, 112, 192);\">c</span><span style=\"color: rgb(0, 0, 0);\">ustomer</span> guidance</span></p></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><br></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><strong>Education and Experience:&nbsp;</strong></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><br></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\">Experience (Minimum):</span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: arial, sans-serif;\">Six (6) or more years of experience in the personnel security investigations or background investigations industry.&nbsp;</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: arial, sans-serif;\">Highly desired and recommended to have Quality Assurance Experience with Background Investigations.</li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;'><br></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\">Education (Minimum):</span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: arial, sans-serif;\">Bachelor&rsquo;s degree from an accredited college or university</li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><br></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\">&bull; <strong>PREFERRED BUT NOT REQUIRED: the QAO has a background in integrity, compliance, and ethics related to personnel security.</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\">ISN Corporation is proud to be an <strong>Equal Opportunity Employer</strong>.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\">We are an Equal Employment Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, disability status, marital status, genetic information, or any other characteristic protected by law.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\">ISN Corporation maintains a <strong>Drug-Free Workplace</strong>. All candidates must successfully complete a pre-employment background investigation prior to starting employment. #CJ</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>&nbsp;</p></div></div></div></div></div></div>\n",
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