Home › Companies › Ailylabs › Sr / Principal Beauty & Luxury CPG Industry Business Impact Lead (CSM) - NYC
Sr / Principal Beauty & Luxury CPG Industry Business Impact Lead (CSM) - NYC
Ailylabs · US (New York) · Hybrid · Active · Personio
Job facts
| Field | Value |
|---|---|
| Company | Ailylabs |
| Title | Sr / Principal Beauty & Luxury CPG Industry Business Impact Lead (CSM) - NYC |
| Normalized title | - |
| Department / team | BIL / Business Impact Lead |
| Location | United States |
| Work model | Hybrid / Hybrid |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Personio |
| Posted / first seen | 2026-05-20 / 2026-05-30 |
| Changed / last seen | 2026-05-30 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Ailylabs. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Personio. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| Department jobs | Active postings in BIL. | Open |
| Work model jobs | Active Hybrid postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Ailylabs |
| Source | 273aa403-f437-4c0f-a3ff-ae25badb1882 |
| ATS provider | Personio |
Description
Mission
ABOUT AILY
Aily Labs is a fast-growing applied AI scale-up founded in 2020, with hubs in Munich, Barcelona, Madrid, New York City, and Cluj-Napoca. We build AI-powered products that help large enterprises make better decisions, faster.
Our flagship AI mobile app delivers real-time, actionable business insights across core functions, breaking silos and embedding AI directly into daily business routines. Our ambition is to become the reference platform for AI-driven decision-making in large organizations.
YOUR MISSION
As a Beauty Industry Business Impact Lead (BIL), you are the senior industry authority responsible for long-term value realization and strategic account development across Fortune 500 clients within Beauty & Luxury CPG vertical.
This role goes beyond a traditional Customer Success Manager profile, combining strategic account leadership, executive advisory, and industry authority.
While Domain BILs drive deployment and operational leadership, the Industry BIL drives executive alignment, value delivery, strategic account planning, and readying accounts for expansion and renewal.
The mission is to convert usage into measurable business impact, act as a trusted advisor to senior stakeholders, and position Aily as a strategic partner embedded in the client’s decision ecosystem. Internally, you represent the voice of the industry to ensure our product and value narrative remain aligned with sector priorities.
WHAT YOU WILL DO
Serve as trusted partner and AI advisor to executive leaders at Fortune 500 companies to champion value delivery from the Aily App.
Leverage beauty and luxury CPG industry expertise to understand business challenges translate them into AI solutions to achieve measurable business value
Coordinate Aily efforts across the account, ensuring alignment across all domains, and partner closely with the Account Executive to drive account renewal and expansion.
YOUR RESPONSIBILITIES
Executive Relationships & Trusted Advisory Build and sustain trusted relationships with C-level and senior stakeholders Develop executive champions Embed AI into governance forums and performance discussions Advise clients on how AI accelerates value within their industry context Industry Authority in the Room Internally and Externally Bring deep understanding of industry value chains, economics, and performance drivers Map executive routines and governance structures to identify high-impact decision moments Align Aily insights to industry-specific strategic priorities and P&L levers Provide dotted-line leadership to Domain BILs across the account, ensuring a coherent value narrative Coordinate cross-domain impact tracking and executive positioning Translate beauty and luxury CPG industry knowledge and market dynamics into product refinement and industry-specific positioning Champion ROAI for our customers Orchestrate Aily’s engagement with customers to ensure value delivery Partner closely with Aily App users to identify and document impact and quantifiable value Serve as the voice of the customer within Aily to help drive product evolution Lead large-scale adoption and advocacy initiatives
Your profile
Must have:
7+ years of experience in the Beauty or Luxury CPG industries with deep understanding of industry economics and executive governance Proven track record with Fortune 500 clients in beauty or luxury CPG industries Strong executive presence with the ability to build lasting C-level relationships Clear accountability for value realization and measurable outcomes Comfortable operating autonomously in complex enterprise environment Extreme ownership mindset with accountability for outcomes, value delivery, and account growth Strongly Preferred:
Background in strategy consulting or customer success MBA or other related academic experience AI savvy mindset with experience using AI to solve real-world business challenges Exposure to enterprise SaaS environments Experience mentoring, leading, or scaling small teams or domain practices
Who are we?
WHY AILY Work at the intersection of AI, finance, and enterprise decision-making Take real ownership of outcomes and impact Partner directly with senior finance leaders across global organizations Hybrid setup with 2–3 days per week in our NYC office Competitive compensation and performance-based rewards Open feedback culture, learning mindset, and memorable team off-sites
Full job record
| Job ID | d58954d23be1bb4e0aa951ee86102a4721c15650 |
| Org ID | cb858230-4865-4da8-a5f9-783435650a98 |
| Source ID | 273aa403-f437-4c0f-a3ff-ae25badb1882 |
| Board ID | 273aa403-f437-4c0f-a3ff-ae25badb1882 |
| Provider | personio |
| Provider Job Key | 2643174 |
| Title | Sr / Principal Beauty & Luxury CPG Industry Business Impact Lead (CSM) - NYC |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | US (New York) |
| Department | BIL |
| Team | Business Impact Lead |
| Employment Type | full_time |
| Workplace Type | hybrid |
| Remote Policy | hybrid |
| Country | United States |
| Region | — |
| City | — |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://ailylabs.jobs.personio.com/job/2643174?language=en |
| Apply URL | https://ailylabs.jobs.personio.com/job/2643174?language=en |
| First Seen At | 2026-05-30 05:44:23Z |
| Last Seen At | 2026-06-06 07:53:25Z |
| Last Checked At | 2026-06-06 07:53:25Z |
| Last Changed At | 2026-05-30 05:44:23Z |
| Inactive At | — |
| Source Posted At | 2026-05-20 10:21:21Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=personio/board=ailylabs.com/date=2026-06-06/2026-06-06T07-53-24-518Z-a1da5c5328f1834c031e97f893f1775a19222c70500149144c74070255fa2f94.json |
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"value": "<p style=\"margin:0.75em 0px 0px;padding:0px;font:400 16px/1.714 'Atlassian Sans', 'ui-sans-serif', '-apple-system', 'system-ui', 'Segoe UI', Ubuntu, 'Helvetica Neue', sans-serif;color:rgb(41,42,46);text-transform:none;background-color:rgb(255,255,255);\"><strong><span style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;\">ABOUT AILY</span></strong></p><p style=\"margin:0.75em 0px 0px;padding:0px;font:400 16px/1.714 'Atlassian Sans', 'ui-sans-serif', '-apple-system', 'system-ui', 'Segoe UI', Ubuntu, 'Helvetica Neue', sans-serif;color:rgb(41,42,46);text-transform:none;background-color:rgb(255,255,255);\"><span style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;\">Aily</span><span style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;\"> Labs is a fast-growing applied AI scale-up founded in 2020, with hubs in Munich, Barcelona, Madrid, New York City, and Cluj-Napoca. 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Our ambition is to become the reference platform for AI-driven decision-making in large organizations.</span></p><br><br><strong>YOUR MISSION</strong><br><p style=\"margin:0.75em 0px 0px;padding:0px;font:400 16px/1.714 'Atlassian Sans', 'ui-sans-serif', '-apple-system', 'system-ui', 'Segoe UI', Ubuntu, 'Helvetica Neue', sans-serif;color:rgb(41,42,46);text-transform:none;background-color:rgb(255,255,255);\">As a Beauty Industry Business Impact Lead (BIL), you are the senior industry authority responsible for long-term value realization and strategic account development across Fortune 500 clients within Beauty & Luxury CPG vertical. <br><br>This role goes beyond a traditional Customer Success Manager profile, combining strategic account leadership, executive advisory, and industry authority.<br><br>While Domain BILs drive deployment and operational leadership, the Industry BIL drives executive alignment, value delivery, strategic account planning, and readying accounts for expansion and renewal. <br><br>The mission is to convert usage into measurable business impact, act as a trusted advisor to senior stakeholders, and position Aily as a strategic partner embedded in the client’s decision ecosystem. Internally, you represent the voice of the industry to ensure our product and value narrative remain aligned with sector priorities. </p><br><br><strong>WHAT YOU WILL DO</strong><br><p style=\"margin:0.75em 0px 0px;padding:0px;font:400 16px/1.714 'Atlassian Sans', 'ui-sans-serif', '-apple-system', 'system-ui', 'Segoe UI', Ubuntu, 'Helvetica Neue', sans-serif;color:rgb(41,42,46);text-transform:none;background-color:rgb(255,255,255);\">Serve as trusted partner and AI advisor to executive leaders at Fortune 500 companies to champion value delivery from the <span>Aily</span> App.</p><p style=\"margin:0.75em 0px 0px;padding:0px;font:400 16px/1.714 'Atlassian Sans', 'ui-sans-serif', '-apple-system', 'system-ui', 'Segoe UI', Ubuntu, 'Helvetica Neue', sans-serif;color:rgb(41,42,46);text-transform:none;background-color:rgb(255,255,255);\">Leverage beauty and luxury <span><span><span>CPG</span></span></span> industry expertise to understand business challenges translate them into AI solutions to achieve measurable business value </p><p style=\"margin:0.75em 0px 0px;padding:0px;font:400 16px/1.714 'Atlassian Sans', 'ui-sans-serif', '-apple-system', 'system-ui', 'Segoe UI', Ubuntu, 'Helvetica Neue', sans-serif;color:rgb(41,42,46);text-transform:none;background-color:rgb(255,255,255);\">Coordinate <span>Aily</span> efforts across the account, ensuring alignment across all domains, and partner closely with the Account Executive to drive account renewal and expansion.</p><br><br><strong>YOUR RESPONSIBILITIES</strong><br><br><strong>Executive Relationships & Trusted Advisory </strong><ul><li>Build and sustain trusted relationships with C-level and senior stakeholders </li><li>Develop executive champions </li><li>Embed AI into governance forums and performance discussions </li><li>Advise clients on how AI accelerates value within their industry context </li></ul><strong>Industry Authority in the Room Internally and Externally </strong><ul><li>Bring deep understanding of industry value chains, economics, and performance drivers </li><li>Map executive routines and governance structures to identify high-impact decision moments </li><li>Align Aily insights to industry-specific strategic priorities and P&L levers </li><li>Provide dotted-line leadership to Domain BILs across the account, ensuring a coherent value narrative </li><li>Coordinate cross-domain impact tracking and executive positioning </li><li>Translate beauty and luxury CPG industry knowledge and market dynamics into product refinement and industry-specific positioning </li></ul><strong>Champion ROAI for our customers </strong><ul><li>Orchestrate Aily’s engagement with customers to ensure value delivery</li><li>Partner closely with Aily App users to identify and document impact and quantifiable value</li><li>Serve as the voice of the customer within Aily to help drive product evolution</li><li>Lead large-scale adoption and advocacy initiatives </li></ul>"
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