Home › Companies › Ad5d0a72 3ccd 46ca A5ff 6262052ecdd1 19000101 000001 › GGL Loan Servicing Specialist
GGL Loan Servicing Specialist
Ad5d0a72 3ccd 46ca A5ff 6262052ecdd1 19000101 000001 · Mt.Pleasant, NC, US, Mt.Pleasant, NC; Greenville, SC, US, Greenville, SC; Dunn, NC, US, Dunn, NC; Asheville, NC, US, Asheville, NC; Burlington, NC, US, Burlington, NC; Greensboro, NC, US, Greensboro, NC; Winston Salem, NC, US, Winston Salem, NC; Raleigh, NC, US, Raleigh, NC; Fayetteville, NC, US, Fayetteville, NC; Morehead City, NC, US, Morehead City, NC; Kill Devil Hills, NC, US, Kill Devil Hills, NC; Washington, NC, US, Washington, NC; Jacksonville, NC, US, Jacksonville, NC; Wilmington, NC, US, Wilmington, NC; Lumberton, NC, US, Lumberton, NC; Pinehurst, NC, US, Pinehurst, NC; Lillington, NC, US, Lillington, NC; Sanford, NC, US, Sanford, NC; High Point, NC, US, High Point, NC; Charlotte, NC, US, Charlotte, NC · Remote · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | Ad5d0a72 3ccd 46ca A5ff 6262052ecdd1 19000101 000001 |
| Title | GGL Loan Servicing Specialist |
| Normalized title | - |
| Department / team | - |
| Location | Mt.Pleasant, NC, United States |
| Work model | Remote / Remote |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-05-18 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Ad5d0a72 3ccd 46ca A5ff 6262052ecdd1 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Mt.Pleasant. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Ad5d0a72 3ccd 46ca A5ff 6262052ecdd1 19000101 000001 |
| Source | 0de7f45f-38ab-4551-93a5-5a76d8cbd53a |
| ATS provider | ADP Workforce Now Recruiting |
Description
SUMMARY:
As part of First Banks Government Guaranteed Lending (GGL) Servicing Team, the Loan Servicing Specialist is responsible for providing a high level of technical support to clients, vendors, and affiliated Bank personnel. This position will be the principal contact for customers in regards to GGL, specifically 7a, 504 and/or USDA business loans and services. Duties include providing assistance and support through a wide variety of post-close servicing actions such as; loan modification requests; collateral release or subordination requests; loan work-out and liquidation activities; (developmental training to be provided regarding GGL Guaranty Requests. In addition to assisting with both on-site and remote loan portfolio and due diligence file reviews and other special projects as needed.
ESSENTIAL FUNCTIONS:
Provide the highest level of quality service to all lending personnel and clients. Assist our clients with post-close GGL servicing requests insuring they meet GGL guidelines and proper approvals and notices are obtained and files are properly documented. Servicing request primarily include (but not limited to): 1) Exchange of collateral; 2) Changes to Entities; 3) Name changes; 4) Address changes; 5) Assumptions; 6) Release of Obligor/Guarantor; 7) Deferments/Modifications; and, 8) Death of Obligor. Provide high level of GGL technical support by answering client questions via phone or by e-mail. Be proficient on current SOP Servicing and Liquidations Manual. Monitor and update project pipeline report. Ability to work on multiple projects simultaneously, managing time and resources to ensure that work is completed accurately, efficiently and within established timeframes. Timely identification of adverse and key risks bringing these to the attention of the Bank. Deliver completed Servicing Action Request Memos (SARM’s) to the appropriate decision maker and ensure all SOP requirements are met including proper notices and file documentation. Procure and analyze supporting documentation in to assist our clients with post-close GGL Servicing Action Requests. Analyze third party reports. Assist with other duties and special projects as needed. Continued professional development as it relates to position. Exhibit support for the organization’s goals, values, initiatives and cost control Must be willing and able to learn/apply new skills and software applications; adaptable to change. Completes annual compliance courses. Adheres specifically to all corporate policies and procedures. Also adheres to Federal and state regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act. Adheres to all levels of our Service Excellence standards. GENERAL QUALIFICATIONS:
Four year degree with a Finance or Business concentration or a minimum of 3-5 years GGL related experience highly preferred. Familiar with GGL loan collection, processing, payments, monitoring protocols and servicing documentation requirements as warranted. Familiar with GGL’s processes and terminology . Effective organizational, oral and written communication skills and high attention to detail. Ability to work on multiple projects/loans simultaneously, managing time and resources to ensure work is completed accurately, efficiently and within established timeframes. Through knowledge of Microsoft software, inclusive of Word, Excel and Adobe Financial analysis background a plus. Knowledge & Experience : These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver’s license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations’ environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Full job record
| Job ID | d5350bd0f60f8ecbb44daedd6cff5a69b7f60c37 |
| Org ID | 88443ee4-5f02-4779-9e64-a875725da17c |
| Source ID | 0de7f45f-38ab-4551-93a5-5a76d8cbd53a |
| Board ID | 0de7f45f-38ab-4551-93a5-5a76d8cbd53a |
| Provider | adp_workforcenow |
| Provider Job Key | 627398 |
| Title | GGL Loan Servicing Specialist |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Mt.Pleasant, NC, US, Mt.Pleasant, NC; Greenville, SC, US, Greenville, SC; Dunn, NC, US, Dunn, NC; Asheville, NC, US, Asheville, NC; Burlington, NC, US, Burlington, NC; Greensboro, NC, US, Greensboro, NC; Winston Salem, NC, US, Winston Salem, NC; Raleigh, NC, US, Raleigh, NC; Fayetteville, NC, US, Fayetteville, NC; Morehead City, NC, US, Morehead City, NC; Kill Devil Hills, NC, US, Kill Devil Hills, NC; Washington, NC, US, Washington, NC; Jacksonville, NC, US, Jacksonville, NC; Wilmington, NC, US, Wilmington, NC; Lumberton, NC, US, Lumberton, NC; Pinehurst, NC, US, Pinehurst, NC; Lillington, NC, US, Lillington, NC; Sanford, NC, US, Sanford, NC; High Point, NC, US, High Point, NC; Charlotte, NC, US, Charlotte, NC |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | NC |
| City | Mt.Pleasant |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ad5d0a72-3ccd-46ca-a5ff-6262052ecdd1&ccId=19000101_000001&lang=en_US&type=JS&jobId=627398&jwId=9201183696765_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ad5d0a72-3ccd-46ca-a5ff-6262052ecdd1&ccId=19000101_000001&lang=en_US&type=JS&jobId=627398&jwId=9201183696765_1 |
| First Seen At | 2026-05-31 18:16:32Z |
| Last Seen At | 2026-06-06 13:04:33Z |
| Last Checked At | 2026-06-06 13:04:33Z |
| Last Changed At | 2026-06-06 13:04:33Z |
| Inactive At | — |
| Source Posted At | 2026-05-18 15:51:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=ad5d0a72-3ccd-46ca-a5ff-6262052ecdd1|19000101_000001/date=2026-06-06/2026-06-06T13-03-41-910Z-577f18c7074fbca2dcef7a943071f0ee0bed5461887f22024efc79013d8ba02f.json |
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"requisitionDescription": "<div><div><p><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;' data-pasted=\"true\"><strong><span style=\"font-size: 11px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">SUMMARY:</span></strong><span style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\"><strong> </strong></span></p><table style='box-sizing: border-box; caption-side: bottom; border-collapse: collapse; --bs-table-bg: transparent; --bs-table-accent-bg: transparent; --bs-table-striped-color: #212529; --bs-table-striped-bg: rgba(0, 0, 0, .05); --bs-table-active-color: #212529; --bs-table-active-bg: rgba(0, 0, 0, .1); --bs-table-hover-color: #212529; --bs-table-hover-bg: rgba(0, 0, 0, .075); width: 1518.41px; margin-bottom: 0px; color: rgb(33, 37, 41); vertical-align: top; border-color: rgb(222, 226, 230); font-family: system-ui, -apple-system, \"Segoe UI\", Roboto, \"Helvetica Neue\", Arial, \"Noto Sans\", \"Liberation Sans\", sans-serif, \"Apple Color Emoji\", \"Segoe UI Emoji\", \"Segoe UI Symbol\", \"Noto Color Emoji\"; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' data-pasted=\"true\"><tbody style=\"box-sizing: border-box; border-color: inherit; border-style: solid; border-width: 0px; vertical-align: inherit;\"><tr data-index=\"0\" data-data-row-id=\"1708981375549\" style=\"box-sizing: border-box; border-color: inherit; border-style: solid; border-width: 0px;\"><td style=\"box-sizing: border-box; border-color: currentcolor; border-style: none; border-width: medium; padding: 0.5rem; background-color: rgba(0, 0, 0, 0); box-shadow: rgba(0, 0, 0, 0) 0px 0px 0px 9999px inset; border-image: initial; width: 100%;\"><div style=\"box-sizing: border-box; min-height: inherit; word-break: break-word; padding: 12px 15px; line-height: 1.42; height: 73.8125px; outline: none; overflow-y: auto; tab-size: 4; text-align: left; white-space: pre-wrap; overflow-wrap: break-word;\"><p style=\"box-sizing: border-box; margin: 0px; cursor: text; padding: 0px; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; text-align: justify;\"><span style=\"box-sizing: border-box; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 11px;\">As part of First Banks Government Guaranteed Lending (GGL) Servicing Team, the Loan Servicing Specialist is responsible for providing a high level of technical support to clients, vendors, and affiliated Bank personnel. This position will be the principal contact for customers in regards to GGL, specifically 7a, 504 and/or USDA business loans and services. Duties include providing assistance and support through a wide variety of post-close servicing actions such as; loan modification requests; collateral release or subordination requests; loan work-out and liquidation activities; (developmental training to be provided regarding GGL Guaranty Requests. In addition to assisting with both on-site and remote loan portfolio and due diligence file reviews and other special projects as needed.</span></p></div></td></tr></tbody></table><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-size: 11px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"> <strong>ESSENTIAL FUNCTIONS:</strong></span></p><ul><li data-pasted=\"true\" style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\">Provide the highest level of quality service to all lending personnel and clients.</li><li style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\">Assist our clients with post-close GGL servicing requests insuring they meet GGL guidelines and proper approvals and notices are obtained and files are properly documented.</li><li style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\">Servicing request primarily include (but not limited to): 1) Exchange of collateral; 2) Changes to Entities; 3) Name changes; 4) Address changes; 5) Assumptions; 6) Release of Obligor/Guarantor; 7) Deferments/Modifications; and, 8) Death of Obligor.</li><li style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\">Provide high level of GGL technical support by answering client questions via phone or by e-mail.</li><li style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\">Be proficient on current SOP Servicing and Liquidations Manual.</li><li style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\">Monitor and update project pipeline report.</li><li style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\">Ability to work on multiple projects simultaneously, managing time and resources to ensure that work is completed accurately, efficiently and within established timeframes.</li><li style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\">Timely identification of adverse and key risks bringing these to the attention of the Bank.</li><li style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\">Deliver completed Servicing Action Request Memos (SARM’s) to the appropriate decision maker and ensure all SOP requirements are met including proper notices and file documentation.</li><li style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\">Procure and analyze supporting documentation in to assist our clients with post-close GGL Servicing Action Requests.</li><li style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\">Analyze third party reports.</li><li style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\">Assist with other duties and special projects as needed.</li><li style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\">Continued professional development as it relates to position.</li><li style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\">Exhibit support for the organization’s goals, values, initiatives and cost control</li><li style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\">Must be willing and able to learn/apply new skills and software applications; adaptable to change.</li><li style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\">Completes annual compliance courses.</li><li style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\">Adheres specifically to all corporate policies and procedures. Also adheres to Federal and state regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.</li><li style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\">Adheres to all levels of our Service Excellence standards.</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\"><strong>GENERAL QUALIFICATIONS:</strong><strong> </strong></span></p><ul><li data-pasted=\"true\" style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\">Four year degree with a Finance or Business concentration or a minimum of 3-5 years GGL related experience highly preferred.</li><li style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\">Familiar with GGL loan collection, processing, payments, monitoring protocols and servicing documentation requirements as warranted.</li><li style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\">Familiar with GGL’s processes and terminology .</li><li style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\">Effective organizational, oral and written communication skills and high attention to detail.</li><li style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\">Ability to work on multiple projects/loans simultaneously, managing time and resources to ensure work is completed accurately, efficiently and within established timeframes.</li><li style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\">Through knowledge of Microsoft software, inclusive of Word, Excel and Adobe</li><li style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\">Financial analysis background a plus.</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\"><strong>Knowledge & Experience</strong></span><span style=\"font-size: 11px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\"><strong> </strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\"><strong>Physical Demands/Work Environment: </strong></span><span style=\"font-size: 11px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Vision, hearing, speech, dexterity, visual concentration. A valid driver’s license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-family: arial, sans-serif; font-size: 11px; color: rgb(0, 0, 0);\"><em> </em><strong>Cognitive Requirements:</strong></span><span style=\"font-size: 11px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"> Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations’ environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-size: 11px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"> </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-size: 11px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </span></p><p><br></p></div></div>\n",
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