Patient Services Coordinator

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    "description": "<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:9pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#000000;\">VIA Health Partners</span></span></span></strong><span style=\"font-size:9pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#000000;\">&nbsp;is an industry leader and top-10 nationally ranked provider of end-of-life care.&nbsp; More importantly we are proud to be a community based, not for profit hospice &amp; palliative care provider.&nbsp; We have deep community roots, with decades of experience serving ALL patients&rsquo; and families&rsquo; needs regardless of their ability to pay or their medical complexity. <strong>We are a people first organization</strong>&nbsp;whose funds go to serve our mission. </span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:9pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#000000;\">Due to our significant growth, we are looking for amazing new staff who share these same values. Apply now and be a part of our success story.</span></span></span></strong></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:9pt;\">We provide excellent benefits including: </span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:9pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#000000;\">Medical, Vision, and Dental plans through BCBS</span></span></span></strong></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:9pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#000000;\">28 days of Paid Time Off</span></span></span></strong></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:9pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#000000;\">Excellent mileage reimbursement rate&nbsp;</span></span></span></strong></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:9pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#000000;\">403b Retirement plan with matching</span></span></span></strong></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:9pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#000000;\">Focused programs honoring Veteran patients</span></span></span></strong></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:9pt;\"><span style=\"color:#000000;\">Assistance with achieving Certified Hospice &amp; Palliative Nurse (CHPN)</span></span></strong></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:9pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#000000;\">Best Orientation and Onboarding program you&rsquo;ve experienced</span></span></span></strong></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:9pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#000000;\">Seasoned Hospice leaders guiding your career growth</span></span></span></strong></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u><span style=\"font-size:9pt;\">Essential Functions</span></u></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><em><span style=\"font-size:9pt;\">Essential Duties</span></em></strong></span></span>\r\n\r\n\t<ul style=\"list-style-type:circle;\">\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\">Initiates initial contacts with patients and families to introduce the palliative medicine team and to answer questions about services, if working in Medical Services.</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\">Obtains verbal consent to schedule initial Nurse practitioners (NP) visit, if working in Medical Services.</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\">Assists with back-office tasks in Homecare Homebase (HCHB) including moving patient from pending to current and ensuring correct service location. </span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\">Ensures patient visits are scheduled and performed timely.</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\">Prepares weekly clinician schedules, such as Face to Face visits.&nbsp; Reviews clinician schedules daily or more frequently as needed to determine capacity opportunities and ensure productivity standards are being met. </span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\">Ensures clinicians are assigned and scheduled in the most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity.</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\">Processes new referrals to the branch office and assists in scheduling of admission visits.</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\">Ensure missed visits are scheduled by the end of the current week or referred to the Clinical Team Manager for resolution.</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\">Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered within the plan of care.</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\">Manages calls from patients and field staff related to scheduling issues.&nbsp; Refers clinical and performance related issues to the Business Office Manager. </span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\">Monitors hospitalized patients, communicates, and ensures the team follows up as necessary.</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\">Completes requested schedules ensuring all orders and services (e.g., lab draw, supervisory visits, add-on visits or disciplines, etc.) are included as required.</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\">Supports branch operations and works collaboratively to ensure timely communication with patients, clinicians, referral sources, and other office staff.</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\">Maintains medical records, obtains supplemental record and processes document attachment.</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\">Runs all applicable reports and responds to workflow taking appropriate actions.</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\">Assists with internal or external transfer of patients between branches and or services.</span></span></span></li>\r\n\t</ul>\r\n\t</li>\r\n\t<li><strong><em><span style=\"font-size:9pt;\"><span style=\"font-family:Calibri, sans-serif;\">May perform other duties as required</span></span></em></strong></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:96px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">&nbsp;</span></span></p>\r\n",
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