Billing and Collections Supervisor (31759)

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    "jobTitle": "Billing and Collections Supervisor (31759)",
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    "description": "<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>ExamWorks&nbsp;</strong>is looking for a <strong>Billing and Collections Supervisor</strong> to join our team!</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">The <strong>Billing and Collections Supervisor</strong> assists in the daily oversight of all company billing and collections and provides leadership and direction as needed. This position monitors aging accounts and ensures that all collection activity is handled professionally, timely, and in accordance with all company policies and procedures and state and federal guidelines.</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>This is a full-time Monday to Friday role from 8am-5pm. This is an onsite position located at the Roseland NJ office.</strong></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>ESSENTIAL JOB FUNCTIONS </strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Oversee the department staff and ensure the systematic, accurate, and timely processing of all invoices and monthly billing reports. </span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Provide administrative oversight and direct supervision of billing and collections staff. Prioritize and supervise the daily workload to ensure equitable distribution of work is maintained.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ensure all invoicing is billed daily and in accordance with company practices and client contract agreements. As necessary, perform any follow-up on provider bills not received in a timely manner to decrease invoicing delays. </span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Maintain systematic review of all aging accounts over 30 days and ensure department contact with clients regarding the collection of outstanding accounts.&nbsp; </span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Identify and investigate any invoice problems or discrepancies and if necessary, make additional contact with clients for the collection of outstanding invoices. </span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Research and respond to inquiries from clients regarding payment issues, and invoice inquiries.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Reports any unresolved disputes with clients or vendors to upper management for resolution.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Maintain files on all pertinent billing and accounting information.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">When necessary, report any unresolved disputes with customers to the department manager for resolution.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Prepare and provide various information as requested for audit.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ensure the confidentiality and security of all financial files. </span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Perform a variety of clerical duties including, but not limited to, answering telephone inquiries, taking messages, filing, scanning and photocopying.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Perform other duties as assigned.</span></span></li>\n</ul>\n\n<p style=\"text-align:justify\">&nbsp;</p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>ESSENTIAL SUPERVISORY RESPONSIBILITIES </strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Carrying out all responsibilities in accordance with the company&rsquo;s standards, policies, and all applicable employment laws.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\"><em><span style=\"background-color:#ffffff\">Managing and monitoring</span></em><em>&nbsp;</em><em><span style=\"background-color:#ffffff\">workflow</span></em><em>&nbsp;</em><span style=\"background-color:#ffffff\">and </span>providing support, training, and techniques to assist staff in achieving department daily/weekly/monthly goals and standards. </span></span></span></li>\n</ul>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Encouraging positive morale, maintaining harmony among staff, and resolving grievances when necessary.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Overseeing the completion and approval of employee timecards and coordinating overtime needs with management and staff as needed.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Actively participating in the department&rsquo;s staffing requirements including hiring, onboarding, and separating&nbsp; of employees</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">In conjunction with management, creating and implementing plan to meet department&rsquo;s goals and metrics based on workload and client needs.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Communicating change effectively and supporting those affected by change.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Supervising insubordinate staff when warranted and initiating coaching or corrective actions as required and/or directed by upper management.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Evaluating staff needs and performance, providing periodic feedback to staff and reporting any performance concerns and/or recommendations growth opportunities to management. </span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Actively participating and successfully conducting annual performance evaluations</span></span></li>\n</ul>\n",
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Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers&#39; compensation insurance coverages.\\n\\nEqual Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.\\n\\nEqual Opportunity Employer - Minorities/Females/Disabled/Veterans\\n\\nExamWorks&nbsp;offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.\\n\\nTags\\n\\nBilling, collections, medical assessments, IME, independent medical examinations, no-fault disability, medical legal\\n\\n#LI-MB1\\n\",\"responsibilities\":\"ExamWorks&nbsp;is looking for a Billing and Collections Supervisor to join our team!\\n\\nThe Billing and Collections Supervisor assists in the daily oversight of all company billing and collections and provides leadership and direction as needed. 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Look for ways to improve and promote quality and monitors own work to ensure quality is met.\\n\\tMust demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.\\n\\tMust be able to work independently, prioritize work activities and use time efficiently.\\n\\tMust be able to take independent actions and calculated risks when needed.\\n\\tUses good judgment and include the appropriate people in the decision-making process.\\n\\tMust be able to maintain confidentiality.\\n\\tMust be able to stay focused and concentrate under normal or heavy distractions.\\n\\tMust be able to work well under pressure and or strict deadlines.\\n\\tMust be able to demonstrate and promote a positive team -oriented environment.\\n\\tMust possess the ability to manage change, delays, or unexpected events appropriately.\\n\\tAbility to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.\\n\\n\\n\\nExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers&#39; compensation insurance coverages.\\n\\nEqual Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.\\n\\nEqual Opportunity Employer - Minorities/Females/Disabled/Veterans\\n\\nExamWorks&nbsp;offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.\\n\\nTags\\n\\nBilling, collections, medical assessments, IME, independent medical examinations, no-fault disability, medical legal\\n\\n#LI-MB1\\n\",\"experienceRequirements\":\"Education and/or Experience \\n\\n\\n\\tHigh school diploma or equivalent required.&nbsp; \\n\\tA minimum of two years on the job experience in accounts receivable and/or collections preferred.\\n\\tKnowledge of Independent Medical Examinations (IME&#39;s) is required.\\n\\n\\nQUALIFICATIONS&nbsp; \\n\\n\\n\\tMust be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, decimals, fractions, hours &amp; minutes, and possess the ability to compute rates and percentages.\\n\\tMust be knowledgeable in multiple software programs, including, but not limited to, Great Plains, Microsoft Word, Outlook, Excel, and the Internet.\\n\\n\\n\\n\\tAbility to follow instructions and respond to managements&rsquo; directions accurately.\\n\\tDemonstrate a high level of accuracy in preparing and entering financial information. Look for ways to improve and promote quality and monitors own work to ensure quality is met.\\n\\tMust demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.\\n\\tMust be able to work independently, prioritize work activities and use time efficiently.\\n\\tMust be able to take independent actions and calculated risks when needed.\\n\\tUses good judgment and include the appropriate people in the decision-making process.\\n\\tMust be able to maintain confidentiality.\\n\\tMust be able to stay focused and concentrate under normal or heavy distractions.\\n\\tMust be able to work well under pressure and or strict deadlines.\\n\\tMust be able to demonstrate and promote a positive team -oriented environment.\\n\\tMust possess the ability to manage change, delays, or unexpected events appropriately.\\n\\tAbility to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.\\n\\n\\n\\nExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers&#39; compensation insurance coverages.\\n\\nEqual Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.\\n\\nEqual Opportunity Employer - Minorities/Females/Disabled/Veterans\\n\\nExamWorks&nbsp;offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.\\n\\nTags\\n\\nBilling, collections, medical assessments, IME, independent medical examinations, no-fault disability, medical legal\\n\\n#LI-MB1\\n\",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<p style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Education and/or Experience </strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">High school diploma or equivalent required.&nbsp; </span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">A minimum of two years on the job experience in accounts receivable and/or collections preferred.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Knowledge of Independent Medical Examinations (IME&#39;s) is required.</span></span></li>\n</ul>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>QUALIFICATIONS&nbsp; </strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, decimals, fractions, hours &amp; minutes, and possess the ability to compute rates and percentages.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be knowledgeable in multiple software programs, including, but not limited to, Great Plains, Microsoft Word, Outlook, Excel, and the Internet.</span></span></li>\n</ul>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to follow instructions and respond to managements&rsquo; directions accurately.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Demonstrate a high level of accuracy in preparing and entering financial information. Look for ways to improve and promote quality and monitors own work to ensure quality is met.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be able to work independently, prioritize work activities and use time efficiently.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be able to take independent actions and calculated risks when needed.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Uses good judgment and include the appropriate people in the decision-making process.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be able to maintain confidentiality.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be able to stay focused and concentrate under normal or heavy distractions.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be able to work well under pressure and or strict deadlines.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be able to demonstrate and promote a positive team -oriented environment.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must possess the ability to manage change, delays, or unexpected events appropriately.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.</span></span></li>\n</ul>\n\n<hr />\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>ExamWorks</strong> is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers&#39; compensation insurance coverages.</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Equal Opportunity Employer - Minorities/Females/Disabled/Veterans</strong></span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong><u>ExamWorks</u></strong>&nbsp;offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.</span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"color:#ffffff\">Tags</span></p>\n\n<p style=\"text-align:justify\"><span style=\"color:#ffffff\">Billing, collections, medical assessments, IME, independent medical examinations, no-fault disability, medical legal</span></p>\n\n<p style=\"text-align:justify\"><span style=\"color:#ffffff\">#LI-MB1</span></p>\n",
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