Patient Coordinator - Milwaukie, OR (21294)

{
  "content_hash": "529601a6d32d10e999ff5c19c50c4ed05760d631201f279d5f6b2ceda63196df",
  "source_hash": "5e948f1395d034088ca90299bc7f987c53f876b516a972bf624e12e6c31db1ee",
  "last_changed_at": "2026-05-31T19:07:04.399Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Milwaukie - Milwaukie, OR 97222; Oregon City - Oregon City, OR 97045; 11086 SE Oak St., Milwaukie, OR, 97222, USA",
    "city": "Milwaukie",
    "region": "OR",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T09:53:15.268Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Milwaukie - Milwaukie, OR 97222; Oregon City - Oregon City, OR 97045; 11086 SE Oak St., Milwaukie, OR, 97222, USA",
      "city": "Milwaukie",
      "region": "OR",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "day",
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "detail": {
    "city": "Milwaukie",
    "jobId": 107792,
    "level": "",
    "endDate": "",
    "legalId": 93,
    "isHotJob": false,
    "jobShift": "",
    "jobTitle": "Patient Coordinator - Milwaukie, OR  (21294)",
    "location": "Milwaukie - Milwaukie, OR 97222",
    "startDate": "",
    "clientCode": "0FB99",
    "remoteType": "",
    "description": "<h2><span style=\"font-size:13pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#2f5496;\"><strong>Summary</strong></span></span></span></h2>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"color:#000000;\">Act as first point of contact for patients in the clinic. Greet and check patients into the clinic. Assist and </span></span><span style=\"font-size:10pt;\"><span style=\"color:#000000;\">direct patients to appropriate areas and </span></span><span style=\"font-size:10pt;\">respond to questions from the patient and/or patient&rsquo;s family</span><span style=\"font-size:10pt;\"><span style=\"color:#000000;\">.</span></span><span style=\"font-size:10pt;\"><span style=\"color:#000000;\"> Confirm, prepare, and process patient information for appointments. </span></span><span style=\"font-size:10pt;\"><span style=\"color:#000000;\">Process payment for services, and check patients out of the clinic. </span></span><span style=\"font-size:10pt;\">Perform work with a focus on effective communication with the patient, coworkers, and the physician. Demonstrate cooperation with coworkers while striving to ensure the highest level of patient care and &ldquo;customer service,&rdquo; representing EHN in a professional manner at all times.</span></span></span></p>\r\n\r\n<h2><span style=\"font-size:13pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#2f5496;\"><strong>Supervisory Responsibilities</strong></span></span></span></h2>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"color:#000000;\">This position does not have supervisory responsibility but will provide guidance to employees and/or assist with orientation and training of new employees of the work group.</span></span></span></span></p>\r\n\r\n<h2><span style=\"font-size:13pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#2f5496;\"><strong>Primary Duties and Responsibilities</strong></span></span></span></h2>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Greet patients; provide World Class customer service by making patients feel welcome and exhibiting a genuine desire to assist patients; is helpful, attentive, and responsive; present a professional and respectful demeanor at all times.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"color:#000000;\">Efficiently manage patient flow into and/or out of the clinic in a manner that minimized patient wait times. </span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"color:#000000;\">Assist patient with forms and ensure all patient information is accurate and updated in our records, including personal information, </span></span><span style=\"font-size:10pt;\">insurance coverage and carrier, and primary physician.&nbsp; </span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Answer patient questions regarding appointments, fees, copayments, and services provided; escalate questions as appropriate.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Collect co-payments and verify referrals.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Maintain a neat, clean, and orderly reception and waiting room area.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Perform cashier duties by following established procedures for processing and recording payments; accurately total visit charges, reviews charge slips for correct information, takes payments, balances, and verifies and post daily batch and verify end of the day Instamed totals.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Follow established procedures for checking patients into the clinic, processing payments, and checking patients out of the clinic.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Follow established procedures for fee tickets, including alphabetizing tickets and assessments and scanning to Bookkeeping at the appropriate time.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Adhere to established clinic protocols for opening and closing the clinic depending on your shift. This includes, but is not limited to, arriving before the first patient of the day, or staying until the last patient leaves, unlocking or locking all the doors, turning off or setting the alarm. </span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Demonstrate team values through cooperation and consideration of coworkers; foster goodwill among coworkers by providing assistance when needed and sharing information that helps others do their jobs; interact with tact, courtesy and diplomacy. </span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Effectively communicate with patients, coworkers, and doctors; share information appropriately and complete the communication circle with follow-up as needed; communicate in a positive, upbeat manner while refraining from complaining, gossiping, or engaging in conversations of a negative tone.&nbsp; </span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Protect confidential patient information and use good judgment in sharing patient information in a manner that is consistent with patient care and current laws and regulations, including HIPAA. </span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Adhere to all safety standards as established by company policy and OSHA requirements.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Perform work in compliance with company policy, department procedures and regulatory requirements, including State and Federal laws and regulations.</span></span></span></span></li>\r\n</ul>\r\n\r\n<h2><span style=\"font-size:13pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#2f5496;\"><strong>Secondary Functions</strong></span></span></span></h2>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Duties may focus on any one or combination of the following: admit/check-in, check-out, cashier.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Duties may focus on coordinating appointments and paperwork.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">May assist with Scheduler function as needed.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Order clinic supplies as needed.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Contact no shows and set up recalls.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Verify vision insurance authorizations. </span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Same day OHP Verification.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Other duties which may be necessary or desirable to serve the patient and support the success of the department or the company overall, including but not limited to insurance eligibility, scanning, collecting contact lens fees, or ordering contacts.</span></span></span></li>\r\n</ul>\r\n\r\n<h2><span style=\"font-size:13pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#2f5496;\"><strong>Physical Demands / Work Environment</strong></span></span></span></h2>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Majority of work is performed in a general office environment. Exposure to moderate levels of noise in a well-lit, well-ventilated, and moderately paced environment.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Manual/finger dexterity as necessary to perform daily job duties.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Frequently required to stand and/or walk for short periods of time throughout shift.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Occasionally required to stand and/or walk for extended periods of time.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Occasionally required to sit for extended periods of time.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Occasionally required to reach with hands and arms; lift, push, pull and/or carry objects up to 20 pounds.</span></span></span></span></li>\r\n</ul>\r\n\r\n<h2><span style=\"font-size:13pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#2f5496;\"><strong>Reasonable Accommodations</strong></span></span></span></h2>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></span></span></p>\r\n",
    "jobCategory": "",
    "salaryRange": "",
    "socialMedia": {
      "xLink": {
        "text": "Eyehealth%2520Northwest%2520Job%2520Opportunity%2520Patient%2520Coordinator%2520-%2520Milwaukie%252C%2520Or%2520%2520%252821294%2529"
      },
      "emailLink": {
        "subject": "Eyehealth%20Northwest%20Job%20Opportunity%20Patient%20Coordinator%20-%20Milwaukie%2C%20Or%20%20%2821294%29",
        "summary": "Summary%0D%0A%0D%0AAct%20as%20first%20point%20of%20contact%20for%20patients%20in%20the%20clinic.%20Greet%20and%20check%20patients%20into%20the%20clinic.%20Assist%20and%20direct%20patients%20to%20appropriate%20areas%20and%20respond%20to%20questions%20from%20the%20patient%20and%2For%20patient%E2%80%99s%20family.%20Confirm%2C%20prepare%2C%20and%20process%20patient%20information%20for%20appointments.%20Process%20payment%20for%20services%2C%20and%20check%20patients%20out%20of%20the%20clinic.%20Perform%20work%20with%20a%20focus%20on%20effective%20communication%20with%20the%20patient%2C%20coworkers%2C%20and%20the%20physician.%20Demonstrate%20cooperation%20with%20coworkers%20while%20striving%20to%20ensure%20the%20highest%20level%20of%20patient%20care%20and%20%E2%80%9Ccustomer%20service%2C%E2%80%9D%20representing%20EHN%20in%20a%20professional%20manner%20at%20all%20times.%0D%0A%0D%0ASupervisory%20Responsibilities%0D%0A%0D%0AThis%20position%20does%20not%20have%20supervisory%20responsibility%20but%20will%20provide%20guidance%20to%20employees%20and%2For%20assist%20with%20orientation%20and%20training%20of%20new%20employees%20of%20the%20work%20group.%0D%0A%0D%0APrimary%20Duties%20and%20Responsibilities%0D%0A%0D%0A%0D%0A%09Greet%20patients%3B%20provide%20World%20Class%20customer%20service%20by%20making%20patients%20feel%20welcome%20and..."
      },
      "facebookLink": {
        "redirectUri": "",
        "facebookAppId": "773759036043100"
      },
      "linkedInLink": {}
    },
    "isQuickApply": false,
    "positionType": "Full Time",
    "countryPaidIn": "",
    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Patient Coordinator - Milwaukie, OR  (21294)\",\"identifier\":\"J0FB99107792\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/D0C0329586BF8C18895B49E5D89C2703/jobs/107792\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=D0C0329586BF8C18895B49E5D89C2703\",\"datePosted\":\"2026-05-26\",\"description\":\"Job DetailsJob Location: Milwaukie - Milwaukie, OR 97222Position Type: Full TimeSummary\\r\\n\\r\\nAct as first point of contact for patients in the clinic. Greet and check patients into the clinic. Assist and direct patients to appropriate areas and respond to questions from the patient and/or patient&rsquo;s family. Confirm, prepare, and process patient information for appointments. Process payment for services, and check patients out of the clinic. Perform work with a focus on effective communication with the patient, coworkers, and the physician. Demonstrate cooperation with coworkers while striving to ensure the highest level of patient care and &ldquo;customer service,&rdquo; representing EHN in a professional manner at all times.\\r\\n\\r\\nSupervisory Responsibilities\\r\\n\\r\\nThis position does not have supervisory responsibility but will provide guidance to employees and/or assist with orientation and training of new employees of the work group.\\r\\n\\r\\nPrimary Duties and Responsibilities\\r\\n\\r\\n\\r\\n\\tGreet patients; provide World Class customer service by making patients feel welcome and exhibiting a genuine desire to assist patients; is helpful, attentive, and responsive; present a professional and respectful demeanor at all times.\\r\\n\\tEfficiently manage patient flow into and/or out of the clinic in a manner that minimized patient wait times. \\r\\n\\tAssist patient with forms and ensure all patient information is accurate and updated in our records, including personal information, insurance coverage and carrier, and primary physician.&nbsp; \\r\\n\\tAnswer patient questions regarding appointments, fees, copayments, and services provided; escalate questions as appropriate.\\r\\n\\tCollect co-payments and verify referrals.\\r\\n\\tMaintain a neat, clean, and orderly reception and waiting room area.\\r\\n\\tPerform cashier duties by following established procedures for processing and recording payments; accurately total visit charges, reviews charge slips for correct information, takes payments, balances, and verifies and post daily batch and verify end of the day Instamed totals.\\r\\n\\tFollow established procedures for checking patients into the clinic, processing payments, and checking patients out of the clinic.\\r\\n\\tFollow established procedures for fee tickets, including alphabetizing tickets and assessments and scanning to Bookkeeping at the appropriate time.\\r\\n\\tAdhere to established clinic protocols for opening and closing the clinic depending on your shift. This includes, but is not limited to, arriving before the first patient of the day, or staying until the last patient leaves, unlocking or locking all the doors, turning off or setting the alarm. \\r\\n\\tDemonstrate team values through cooperation and consideration of coworkers; foster goodwill among coworkers by providing assistance when needed and sharing information that helps others do their jobs; interact with tact, courtesy and diplomacy. \\r\\n\\tEffectively communicate with patients, coworkers, and doctors; share information appropriately and complete the communication circle with follow-up as needed; communicate in a positive, upbeat manner while refraining from complaining, gossiping, or engaging in conversations of a negative tone.&nbsp; \\r\\n\\tProtect confidential patient information and use good judgment in sharing patient information in a manner that is consistent with patient care and current laws and regulations, including HIPAA. \\r\\n\\tAdhere to all safety standards as established by company policy and OSHA requirements.\\r\\n\\tPerform work in compliance with company policy, department procedures and regulatory requirements, including State and Federal laws and regulations.\\r\\n\\r\\n\\r\\nSecondary Functions\\r\\n\\r\\n\\r\\n\\tDuties may focus on any one or combination of the following: admit/check-in, check-out, cashier.\\r\\n\\tDuties may focus on coordinating appointments and paperwork.\\r\\n\\tMay assist with Scheduler function as needed.\\r\\n\\tOrder clinic supplies as needed.\\r\\n\\tContact no shows and set up recalls.\\r\\n\\tVerify vision insurance authorizations. \\r\\n\\tSame day OHP Verification.\\r\\n\\tOther duties which may be necessary or desirable to serve the patient and support the success of the department or the company overall, including but not limited to insurance eligibility, scanning, collecting contact lens fees, or ordering contacts.\\r\\n\\r\\n\\r\\nPhysical Demands / Work Environment\\r\\n\\r\\n\\r\\n\\tMajority of work is performed in a general office environment. Exposure to moderate levels of noise in a well-lit, well-ventilated, and moderately paced environment.\\r\\n\\tVisual acuity adequate to perform job duties, including reading information from printed sources and computer screens.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \\r\\n\\tManual/finger dexterity as necessary to perform daily job duties.\\r\\n\\tFrequently required to stand and/or walk for short periods of time throughout shift.\\r\\n\\tOccasionally required to stand and/or walk for extended periods of time.\\r\\n\\tOccasionally required to sit for extended periods of time.\\r\\n\\tOccasionally required to reach with hands and arms; lift, push, pull and/or carry objects up to 20 pounds.\\r\\n\\r\\n\\r\\nReasonable Accommodations\\r\\n\\r\\nTo perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\nQualificationsEducation and/or Experience; Certificates, Licenses, and Registrations (Minimum Requirements)\\r\\n\\r\\n\\r\\n\\tHigh school diploma or equivalent.\\r\\n\\tOne year experience preferred.\\r\\n\\tAn equivalent combination of education, experience and training that would provide the knowledge, skills and abilities required for the successful performance of the essential job duties.\\r\\n\\r\\n\\r\\nNecessary Knowledge, Skills, and Abilities\\r\\n\\r\\n\\r\\n\\tMust be computer literate.\\r\\n\\tMust possess basic math skills.\\r\\n\\tKnowledge and understanding of medical terminology and procedures relating to the eye.\\r\\n\\tAbility to manage busy schedules, \\r\\n\\tMust be highly organized, self-motivated, and able to multi-task. \\r\\n\\tAbility to assess situations and exercise good judgement when making decisions about workflow.\\r\\n\\tStrong interpersonal skills with a genuine desire to help people.\\r\\n\\tAbility to work cooperatively and interact in a professional and respectful manner with physicians, staff, vendors, and patients at all times.\\r\\n\\tAbility to address patient complaints and resolve problems.\\r\\n\\tSkill at developing rapport quickly with various personalities and persons from various backgrounds, including ethnicity, socioeconomic, race, disability, gender, etc.&nbsp;&nbsp; \\r\\n\\tAbility to communicate clearly and concisely, both orally and in writing.\\r\\n\\tMust be detail oriented.\\r\\n\\tAbility to work a flexible work schedule, including evenings and weekends, and a willingness to rotate to various worksites as needed.\\r\\n\\r\\n\",\"responsibilities\":\"Summary\\r\\n\\r\\nAct as first point of contact for patients in the clinic. Greet and check patients into the clinic. Assist and direct patients to appropriate areas and respond to questions from the patient and/or patient&rsquo;s family. Confirm, prepare, and process patient information for appointments. Process payment for services, and check patients out of the clinic. Perform work with a focus on effective communication with the patient, coworkers, and the physician. Demonstrate cooperation with coworkers while striving to ensure the highest level of patient care and &ldquo;customer service,&rdquo; representing EHN in a professional manner at all times.\\r\\n\\r\\nSupervisory Responsibilities\\r\\n\\r\\nThis position does not have supervisory responsibility but will provide guidance to employees and/or assist with orientation and training of new employees of the work group.\\r\\n\\r\\nPrimary Duties and Responsibilities\\r\\n\\r\\n\\r\\n\\tGreet patients; provide World Class customer service by making patients feel welcome and exhibiting a genuine desire to assist patients; is helpful, attentive, and responsive; present a professional and respectful demeanor at all times.\\r\\n\\tEfficiently manage patient flow into and/or out of the clinic in a manner that minimized patient wait times. \\r\\n\\tAssist patient with forms and ensure all patient information is accurate and updated in our records, including personal information, insurance coverage and carrier, and primary physician.&nbsp; \\r\\n\\tAnswer patient questions regarding appointments, fees, copayments, and services provided; escalate questions as appropriate.\\r\\n\\tCollect co-payments and verify referrals.\\r\\n\\tMaintain a neat, clean, and orderly reception and waiting room area.\\r\\n\\tPerform cashier duties by following established procedures for processing and recording payments; accurately total visit charges, reviews charge slips for correct information, takes payments, balances, and verifies and post daily batch and verify end of the day Instamed totals.\\r\\n\\tFollow established procedures for checking patients into the clinic, processing payments, and checking patients out of the clinic.\\r\\n\\tFollow established procedures for fee tickets, including alphabetizing tickets and assessments and scanning to Bookkeeping at the appropriate time.\\r\\n\\tAdhere to established clinic protocols for opening and closing the clinic depending on your shift. This includes, but is not limited to, arriving before the first patient of the day, or staying until the last patient leaves, unlocking or locking all the doors, turning off or setting the alarm. \\r\\n\\tDemonstrate team values through cooperation and consideration of coworkers; foster goodwill among coworkers by providing assistance when needed and sharing information that helps others do their jobs; interact with tact, courtesy and diplomacy. \\r\\n\\tEffectively communicate with patients, coworkers, and doctors; share information appropriately and complete the communication circle with follow-up as needed; communicate in a positive, upbeat manner while refraining from complaining, gossiping, or engaging in conversations of a negative tone.&nbsp; \\r\\n\\tProtect confidential patient information and use good judgment in sharing patient information in a manner that is consistent with patient care and current laws and regulations, including HIPAA. \\r\\n\\tAdhere to all safety standards as established by company policy and OSHA requirements.\\r\\n\\tPerform work in compliance with company policy, department procedures and regulatory requirements, including State and Federal laws and regulations.\\r\\n\\r\\n\\r\\nSecondary Functions\\r\\n\\r\\n\\r\\n\\tDuties may focus on any one or combination of the following: admit/check-in, check-out, cashier.\\r\\n\\tDuties may focus on coordinating appointments and paperwork.\\r\\n\\tMay assist with Scheduler function as needed.\\r\\n\\tOrder clinic supplies as needed.\\r\\n\\tContact no shows and set up recalls.\\r\\n\\tVerify vision insurance authorizations. \\r\\n\\tSame day OHP Verification.\\r\\n\\tOther duties which may be necessary or desirable to serve the patient and support the success of the department or the company overall, including but not limited to insurance eligibility, scanning, collecting contact lens fees, or ordering contacts.\\r\\n\\r\\n\\r\\nPhysical Demands / Work Environment\\r\\n\\r\\n\\r\\n\\tMajority of work is performed in a general office environment. Exposure to moderate levels of noise in a well-lit, well-ventilated, and moderately paced environment.\\r\\n\\tVisual acuity adequate to perform job duties, including reading information from printed sources and computer screens.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \\r\\n\\tManual/finger dexterity as necessary to perform daily job duties.\\r\\n\\tFrequently required to stand and/or walk for short periods of time throughout shift.\\r\\n\\tOccasionally required to stand and/or walk for extended periods of time.\\r\\n\\tOccasionally required to sit for extended periods of time.\\r\\n\\tOccasionally required to reach with hands and arms; lift, push, pull and/or carry objects up to 20 pounds.\\r\\n\\r\\n\\r\\nReasonable Accommodations\\r\\n\\r\\nTo perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"EyeHealth Northwest\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=D0C0329586BF8C18895B49E5D89C2703\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"11086 SE Oak St.\",\"addressLocality\":\"Milwaukie\",\"addressRegion\":\"OR\",\"postalCode\":97222,\"addressCountry\":\"USA\"}},\"qualifications\":\"Education and/or Experience; Certificates, Licenses, and Registrations (Minimum Requirements)\\r\\n\\r\\n\\r\\n\\tHigh school diploma or equivalent.\\r\\n\\tOne year experience preferred.\\r\\n\\tAn equivalent combination of education, experience and training that would provide the knowledge, skills and abilities required for the successful performance of the essential job duties.\\r\\n\\r\\n\\r\\nNecessary Knowledge, Skills, and Abilities\\r\\n\\r\\n\\r\\n\\tMust be computer literate.\\r\\n\\tMust possess basic math skills.\\r\\n\\tKnowledge and understanding of medical terminology and procedures relating to the eye.\\r\\n\\tAbility to manage busy schedules, \\r\\n\\tMust be highly organized, self-motivated, and able to multi-task. \\r\\n\\tAbility to assess situations and exercise good judgement when making decisions about workflow.\\r\\n\\tStrong interpersonal skills with a genuine desire to help people.\\r\\n\\tAbility to work cooperatively and interact in a professional and respectful manner with physicians, staff, vendors, and patients at all times.\\r\\n\\tAbility to address patient complaints and resolve problems.\\r\\n\\tSkill at developing rapport quickly with various personalities and persons from various backgrounds, including ethnicity, socioeconomic, race, disability, gender, etc.&nbsp;&nbsp; \\r\\n\\tAbility to communicate clearly and concisely, both orally and in writing.\\r\\n\\tMust be detail oriented.\\r\\n\\tAbility to work a flexible work schedule, including evenings and weekends, and a willingness to rotate to various worksites as needed.\\r\\n\\r\\n\",\"experienceRequirements\":\"Education and/or Experience; Certificates, Licenses, and Registrations (Minimum Requirements)\\r\\n\\r\\n\\r\\n\\tHigh school diploma or equivalent.\\r\\n\\tOne year experience preferred.\\r\\n\\tAn equivalent combination of education, experience and training that would provide the knowledge, skills and abilities required for the successful performance of the essential job duties.\\r\\n\\r\\n\\r\\nNecessary Knowledge, Skills, and Abilities\\r\\n\\r\\n\\r\\n\\tMust be computer literate.\\r\\n\\tMust possess basic math skills.\\r\\n\\tKnowledge and understanding of medical terminology and procedures relating to the eye.\\r\\n\\tAbility to manage busy schedules, \\r\\n\\tMust be highly organized, self-motivated, and able to multi-task. \\r\\n\\tAbility to assess situations and exercise good judgement when making decisions about workflow.\\r\\n\\tStrong interpersonal skills with a genuine desire to help people.\\r\\n\\tAbility to work cooperatively and interact in a professional and respectful manner with physicians, staff, vendors, and patients at all times.\\r\\n\\tAbility to address patient complaints and resolve problems.\\r\\n\\tSkill at developing rapport quickly with various personalities and persons from various backgrounds, including ethnicity, socioeconomic, race, disability, gender, etc.&nbsp;&nbsp; \\r\\n\\tAbility to communicate clearly and concisely, both orally and in writing.\\r\\n\\tMust be detail oriented.\\r\\n\\tAbility to work a flexible work schedule, including evenings and weekends, and a willingness to rotate to various worksites as needed.\\r\\n\\r\\n\",\"validThrough\":\"-0001-11-30\"}",
    "applyAvailable": true,
    "educationLevel": "",
    "qualifications": "<h2><span style=\"font-size:13pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#2f5496;\"><strong>Education and/or Experience; Certificates, Licenses, and Registrations (Minimum Requirements)</strong></span></span></span></h2>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"color:#000000;\">High school diploma or equivalent.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"color:#000000;\">One year experience preferred.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"color:#000000;\">An equivalent combination of education, experience and training that would provide the knowledge, skills and abilities required for the successful performance of the essential job duties.</span></span></span></span></li>\r\n</ul>\r\n\r\n<h2><span style=\"font-size:13pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#2f5496;\"><strong>Necessary Knowledge, Skills, and Abilities</strong></span></span></span></h2>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Must be computer literate.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Must possess basic math skills.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Knowledge and understanding of medical terminology and procedures relating to the eye.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Ability to manage busy schedules, </span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Must be highly organized, self-motivated, and able to multi-task. </span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Ability to assess situations and exercise good judgement when making decisions about workflow.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Strong interpersonal skills with a genuine desire to help people.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Ability to work cooperatively and interact in a professional and respectful manner with physicians, staff, vendors, and patients at all times.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Ability to address patient complaints and resolve problems.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Skill at developing rapport quickly with various personalities and persons from various backgrounds, including ethnicity, socioeconomic, race, disability, gender, etc.&nbsp;&nbsp; </span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Ability to communicate clearly and concisely, both orally and in writing.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Must be detail oriented.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Ability to work a flexible work schedule, including evenings and weekends, and a willingness to rotate to various worksites as needed.</span></span></span></span></li>\r\n</ul>\r\n",
    "descriptionTitle": "Description",
    "travelPercentage": "",
    "jobYoutubeVideoId": "",
    "legalRevisionDate": {
      "date": "2022-12-14T13:49:59.000Z",
      "timezone": "America/Chicago",
      "timezone_type": 3
    },
    "secondaryLocations": [
      "Oregon City - Oregon City, OR 97045"
    ],
    "primaryPhoneCountry": "US",
    "primaryPhoneEnabled": true,
    "qualificationsTitle": "Qualifications",
    "primaryPhoneRequired": true,
    "primaryPhoneNumberDoesNotExist": false
  },
  "preview": {
    "jobId": 107792,
    "isHotJob": false,
    "jobTitle": "Patient Coordinator - Milwaukie, OR  (21294)",
    "postedOn": "",
    "locations": "Milwaukie - Milwaukie, OR 97222; Oregon City - Oregon City, OR 97045",
    "remoteType": "",
    "description": "Summary\r\n\r\nAct as first point of contact for patients in the clinic. Greet and check patients into the clinic. Assist and direct patients to appropria...",
    "positionType": "Full Time"
  },
  "detail_meta": {
    "url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/107792",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 45330
  },
  "detail_errors": []
}