Resident Advocate VDO Weekends Only (82601)

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  "location": {
    "raw": "VDO - San Jose, CA 95119; 6370 San Ignacio Ave, San Jose, CA, 95119, USA",
    "city": "San Jose",
    "region": "CA",
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      "region": "CA",
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{
  "detail": {
    "city": "San Jose",
    "jobId": 618862,
    "level": "Entry",
    "endDate": "",
    "legalId": 43,
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    "jobShift": "Any",
    "jobTitle": "Resident Advocate VDO Weekends Only (82601)",
    "location": "VDO - San Jose, CA 95119",
    "startDate": "",
    "clientCode": "0NI38",
    "remoteType": "",
    "description": "<p><img alt=\"HomeFirstLogoMain_DarkBlue.png\" src=\"https://static.wixstatic.com/media/a5829f_7a43a822ef134996b9980e85efc9447e~mv2.png/v1/fill/w_272,h_65,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/HomeFirstLogoMain_DarkBlue.png\" /></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><strong>Position</strong>: Resident Advocate, Weekends Only</span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><strong>Reports to</strong>: Program Manager </span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><strong>Location:</strong> Via Del Oro, San Jose</span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><strong>Type:</strong> Part-time Non-Exempt</span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><strong>Shift:</strong> Swing/Grave</span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><strong>Compensation:</strong> $28.11/ Hourly</span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><strong>ABOUT HOMEFIRST</strong></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\">Established in 1980, HomeFirst™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.</span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><b>OUR VALUES</b></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><b><i>Kindness</i></b><i>: We act with empathy toward others.</i></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><b><i>Passion</i></b><i>: We ignite change to fulfill our mission.</i></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><b><i>Excellence</i></b><i>: We deliver exceptional service to our communities.</i></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><strong>POSITION OVERVIEW</strong></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\">The Emergency Interim Housing (EIH), Via Del Oro Program is a housing-focused, low-barrier, and harm-reduction program designed to serve individuals experiencing homelessness within the City of San Jose. EIH Via Del Oro program is an adult-only, referral-based program that provides onsite comprehensive support services. The goal of EIH Via Del Oro is to assist all program participants with transition from emergency interim housing into permanent housing.</span></span></p>\n\n<p> </p>\n\n<p style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"color:#222222;\">The Resident Advocate is responsible for the overall day-to-day operation on site and responds to program participants needs on an as needed basis. They facilitate the flow of on-site amenities like access to clinical services, workshops, laundry supplies and food services ensuring each participant’s essential needs are met. They also ensure participant, staff and guest safety through regular check-ins and monitoring of the site grounds and sleeping units</span>.  </span></span></p>\n\n<p style=\"text-align:justify;\"> </p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><strong>REPORTING RELATIONSHIP: </strong>The position reports to the on-site Program Manager and is a vital member of the Via Del Oro site.</span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><strong>PRIMARY RESPONSIBILITIES</strong></span></span></p>\n\n<p style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><strong><em><span style=\"color:#000000;\">Direct Service (90%)</span></em></strong></span></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Responsible for the care, safety and supervision of program participants and guest</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Implement and enforce EIH guidelines and EIH site rules </span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Welcome all agency guests to the facility, including program participants, volunteers, staff, and community members</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Check guests into and out of the facility using the Homeless Management Information System (HMIS)</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Document all notes of services provided into HMIS within 3 business days </span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Complete intake of potential participants including thorough and accurate VI-SPDAT assessments</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Work with participants to execute their personalized housing plan </span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Provide direct guest support with developing, updating, and reassessing housing plans</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Make timely and appropriate decisions in emergency situations, including awareness of the need for safety of all participants involved, mandated reporting, and contacting appropriate staff/responding agencies</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Promote and lead weekly workshops for participants on site to include topics such as financial literacy, tenant rights and mediation, resume building, job search and credit repair, etc. </span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Respond to guest crises using de-escalation and Mental Health First Aid techniques as applicable</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Adhere to HomeFirst’s service delivery practices, including Trauma Informed Care, client- centered practice, and Crisis Prevention Intervention model</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Complete and submit Incident Reports, Behavioral Contracts, and Gross Violations as needed</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Provide information, referrals, housing resources, and program support to program participants</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Distribute clothing, linens, toiletries, and any other items supplied by the program</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Restock program supplies and submit supply order request in a timely manner </span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Inspect cabins and complete inspection sheets on site</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Support with participants treatment of property prior to move-in</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Provide general site clean-up, reporting any maintenance or janitorial needs to the Shift Manager or Program Coordinator in a timely manner</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Conduct cabin, facility, and perimeter checks</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Assist with set-up and break-down for any special events or activities</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Complete and file all paperwork in a timely manner</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Maintain professional conduct, attitude and appearance</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Communicate to and delegate tasks to next shift</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Maintain confidentiality regarding clients, personnel and other internal agency affairs</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Conduct business according with employee handbook, exercising judgement and serving the best interests of the agency and community</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Maintain compliance with agency/BHC site policies and procedures</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Provide socialization skills- empathetic listening, problem solving, information and referral, mediation, crisis intervention</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Committed to treat each BHC guest with respect and dignity</span></span></span></span></li>\n</ul>\n\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Demonstrated conflict resolution skills </span></span></span></span></li>\n</ul>\n\n<p style=\"margin-left:48px;text-align:justify;\"> </p>\n\n<p style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><strong><em>General (10%)</em></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Represent HomeFirst and the program appropriately to volunteers, donors, outside agencies and the public</span></span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Assist with office-related tasks as needed</span></span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Attend all mandatory meetings, workshops, and trainings</span></span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#222222;\">Perform other general duties as assigned</span></span></span></span></li>\n</ul>\n\n<p style=\"margin-right:36px;\"> </p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><strong>QUALITIES</strong></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\">The Resident Advocate is committed to ending homelessness via the principles of Housing First and Harm Reduction. They demonstrate this commitment through their proactive and creative approach to program interventions and services. They recognize the time sensitivity required to support those in crisis to maintain or secure housing stability and exercise empathy toward those we serve. They apply this same passion in their care and attention for the details, contract compliance, and pursuit of performance benchmarks.</span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\">Ideal candidates are knowledgeable and sensitive to the needs of our unhoused populations. Enjoy practicing a strength-based approach in fast paced and rapidly changing environments. Are welcoming and accepting of all backgrounds and beliefs without judgment or bias. Resident Advocates engage in active listening, are reliable, possess good problem-solving and teamwork skills. They utilize highly developed communication skills, including demonstrated ability to effectively de-escalate and manage, including those who may be experiencing serious mental illness or may be under the influence or impaired. </span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><b>BENEFITS</b></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\">All part employees are eligible for the CA Statutory Paid Sick Leave days accruing 1 hour for every 30 hours worked. Part time employees can also access  mental health support and an Employee Assistance Program. </span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\"><b>ORGANIZATIONAL EQUITY STATEMENT</b></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\">At HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.</span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\">HomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.</span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:'Trebuchet MS', Helvetica, sans-serif;\">HomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.</span></span></p>\n\n<p> </p>\n\n<p> </p>",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Resident Advocate VDO Weekends Only (82601)\",\"identifier\":\"J0NI38618862\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/D5CCEE08944274A96388058FB68F1A82/jobs/618862\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=D5CCEE08944274A96388058FB68F1A82\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":28.11,\"maxValue\":28.11,\"unitText\":\"\"}},\"datePosted\":\"2026-02-05\",\"description\":\"Job DetailsLevel: EntryJob Location: VDO - San Jose, CA 95119Position Type: Part-TimeEducation Level: High SchoolSalary Range: $28.11 - $28.11 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: Nonprofit - Social Services\\n\\nPosition: Resident Advocate, Weekends Only\\n\\nReports to: Program Manager \\n\\nLocation: Via Del Oro, San Jose\\n\\nType: Part-time Non-Exempt\\n\\nShift: Swing/Grave\\n\\nCompensation: $28.11/ Hourly\\n\\n \\n\\nABOUT HOMEFIRST\\n\\nEstablished in 1980, HomeFirst™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.\\n\\n \\n\\nOUR VALUES\\n\\n\\n\\tKindness: We act with empathy toward others.\\n\\tPassion: We ignite change to fulfill our mission.\\n\\tExcellence: We deliver exceptional service to our communities.\\n\\n\\n \\n\\nPOSITION OVERVIEW\\n\\nThe Emergency Interim Housing (EIH), Via Del Oro Program is a housing-focused, low-barrier, and harm-reduction program designed to serve individuals experiencing homelessness within the City of San Jose. EIH Via Del Oro program is an adult-only, referral-based program that provides onsite comprehensive support services. The goal of EIH Via Del Oro is to assist all program participants with transition from emergency interim housing into permanent housing.\\n\\n \\n\\nThe Resident Advocate is responsible for the overall day-to-day operation on site and responds to program participants needs on an as needed basis. They facilitate the flow of on-site amenities like access to clinical services, workshops, laundry supplies and food services ensuring each participant’s essential needs are met. They also ensure participant, staff and guest safety through regular check-ins and monitoring of the site grounds and sleeping units.  \\n\\n \\n\\nREPORTING RELATIONSHIP: The position reports to the on-site Program Manager and is a vital member of the Via Del Oro site.\\n\\n \\n\\nPRIMARY RESPONSIBILITIES\\n\\nDirect Service (90%)\\n\\n\\n\\tResponsible for the care, safety and supervision of program participants and guest\\n\\tImplement and enforce EIH guidelines and EIH site rules \\n\\tWelcome all agency guests to the facility, including program participants, volunteers, staff, and community members\\n\\tCheck guests into and out of the facility using the Homeless Management Information System (HMIS)\\n\\tDocument all notes of services provided into HMIS within 3 business days \\n\\tComplete intake of potential participants including thorough and accurate VI-SPDAT assessments\\n\\tWork with participants to execute their personalized housing plan \\n\\tProvide direct guest support with developing, updating, and reassessing housing plans\\n\\tMake timely and appropriate decisions in emergency situations, including awareness of the need for safety of all participants involved, mandated reporting, and contacting appropriate staff/responding agencies\\n\\tPromote and lead weekly workshops for participants on site to include topics such as financial literacy, tenant rights and mediation, resume building, job search and credit repair, etc. \\n\\tRespond to guest crises using de-escalation and Mental Health First Aid techniques as applicable\\n\\tAdhere to HomeFirst’s service delivery practices, including Trauma Informed Care, client- centered practice, and Crisis Prevention Intervention model\\n\\tComplete and submit Incident Reports, Behavioral Contracts, and Gross Violations as needed\\n\\tProvide information, referrals, housing resources, and program support to program participants\\n\\tDistribute clothing, linens, toiletries, and any other items supplied by the program\\n\\tRestock program supplies and submit supply order request in a timely manner \\n\\tInspect cabins and complete inspection sheets on site\\n\\tSupport with participants treatment of property prior to move-in\\n\\tProvide general site clean-up, reporting any maintenance or janitorial needs to the Shift Manager or Program Coordinator in a timely manner\\n\\tConduct cabin, facility, and perimeter checks\\n\\tAssist with set-up and break-down for any special events or activities\\n\\tComplete and file all paperwork in a timely manner\\n\\tMaintain professional conduct, attitude and appearance\\n\\tCommunicate to and delegate tasks to next shift\\n\\tMaintain confidentiality regarding clients, personnel and other internal agency affairs\\n\\tConduct business according with employee handbook, exercising judgement and serving the best interests of the agency and community\\n\\tMaintain compliance with agency/BHC site policies and procedures\\n\\tProvide socialization skills- empathetic listening, problem solving, information and referral, mediation, crisis intervention\\n\\tCommitted to treat each BHC guest with respect and dignity\\n\\n\\n\\n\\tDemonstrated conflict resolution skills \\n\\n\\n \\n\\nGeneral (10%)\\n\\n\\n\\tRepresent HomeFirst and the program appropriately to volunteers, donors, outside agencies and the public\\n\\tAssist with office-related tasks as needed\\n\\tAttend all mandatory meetings, workshops, and trainings\\n\\tPerform other general duties as assigned\\n\\n\\n \\n\\nQUALITIES\\n\\nThe Resident Advocate is committed to ending homelessness via the principles of Housing First and Harm Reduction. They demonstrate this commitment through their proactive and creative approach to program interventions and services. They recognize the time sensitivity required to support those in crisis to maintain or secure housing stability and exercise empathy toward those we serve. They apply this same passion in their care and attention for the details, contract compliance, and pursuit of performance benchmarks.\\n\\n \\n\\nIdeal candidates are knowledgeable and sensitive to the needs of our unhoused populations. Enjoy practicing a strength-based approach in fast paced and rapidly changing environments. Are welcoming and accepting of all backgrounds and beliefs without judgment or bias. Resident Advocates engage in active listening, are reliable, possess good problem-solving and teamwork skills. They utilize highly developed communication skills, including demonstrated ability to effectively de-escalate and manage, including those who may be experiencing serious mental illness or may be under the influence or impaired. \\n\\n \\n\\nBENEFITS\\n\\nAll part employees are eligible for the CA Statutory Paid Sick Leave days accruing 1 hour for every 30 hours worked. Part time employees can also access  mental health support and an Employee Assistance Program. \\n\\n \\n\\nORGANIZATIONAL EQUITY STATEMENT\\n\\nAt HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.\\n\\nHomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.\\n\\nHomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.\\n\\n \\n\\n QualificationsQUALIFICATIONS (YOU HAVE)\\n\\nEducation and Experience\\n\\n\\n\\tAA degree (or equivalent of 2 years of higher education) or two years of field experience in social services\\n\\tSensitivity to the needs of unhouses individuals\\n\\tExperience working with unhoused population\\n\\n\\n \\n\\nSkills, Abilities, and Knowledge\\n\\n\\n\\tProven ability to develop client service or housing plans\\n\\tAbility to work with people of diverse social backgrounds; strong interpersonal skills\\n\\tStrong written and oral communication skills\\n\\tWorking knowledge of Microsoft applications, email, and internet, and able to learn data entry using web-based database systems\\n\\tHigh level of flexibility and ability to prioritize appropriately\\n\\tWork effectively within a team\\n\\tStrong sense of accountability\\n\\tStrong customer service skills\\n\\tAbility to multitask efficiently\\n\\tAdvocacy and case management skills\\n\\tKnowledge of local social service resources/providers\\n\\tEffective problem-solving skills\\n\\tDemonstrate strong leadership skills\\n\\tExcellent organizational skills and ability to complete tasks\\n\\tReliable; excellent punctuality and attendance for scheduled work shifts\\n\\tAbility to work flexible hours, especially nights, weekends and overnights.  Must be available by telephone, on-call, and as needed during employee’s scheduled availability\\n\\tAble to take initiative and work independently and productively with minimal supervision\\n\\tAbility to meet deadlines and complete multiple tasks in a timely manner\\n\\tAbility to maintain professional conduct, attitude, and appearance at all times\\n\\tMust be able to work under pressure, handle stressful situations, and maintain flexibility\\n\\n\\nOther\\n\\n\\n\\tAbility to regularly lift up to 30 lbs.\\n\\tSensitivity to the needs of unhoused individuals and families\\n\\tDesire to continually develop skills and increase knowledge\\n\",\"responsibilities\":\"\\n\\nPosition: Resident Advocate, Weekends Only\\n\\nReports to: Program Manager \\n\\nLocation: Via Del Oro, San Jose\\n\\nType: Part-time Non-Exempt\\n\\nShift: Swing/Grave\\n\\nCompensation: $28.11/ Hourly\\n\\n \\n\\nABOUT HOMEFIRST\\n\\nEstablished in 1980, HomeFirst™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.\\n\\n \\n\\nOUR VALUES\\n\\n\\n\\tKindness: We act with empathy toward others.\\n\\tPassion: We ignite change to fulfill our mission.\\n\\tExcellence: We deliver exceptional service to our communities.\\n\\n\\n \\n\\nPOSITION OVERVIEW\\n\\nThe Emergency Interim Housing (EIH), Via Del Oro Program is a housing-focused, low-barrier, and harm-reduction program designed to serve individuals experiencing homelessness within the City of San Jose. EIH Via Del Oro program is an adult-only, referral-based program that provides onsite comprehensive support services. The goal of EIH Via Del Oro is to assist all program participants with transition from emergency interim housing into permanent housing.\\n\\n \\n\\nThe Resident Advocate is responsible for the overall day-to-day operation on site and responds to program participants needs on an as needed basis. They facilitate the flow of on-site amenities like access to clinical services, workshops, laundry supplies and food services ensuring each participant’s essential needs are met. They also ensure participant, staff and guest safety through regular check-ins and monitoring of the site grounds and sleeping units.  \\n\\n \\n\\nREPORTING RELATIONSHIP: The position reports to the on-site Program Manager and is a vital member of the Via Del Oro site.\\n\\n \\n\\nPRIMARY RESPONSIBILITIES\\n\\nDirect Service (90%)\\n\\n\\n\\tResponsible for the care, safety and supervision of program participants and guest\\n\\tImplement and enforce EIH guidelines and EIH site rules \\n\\tWelcome all agency guests to the facility, including program participants, volunteers, staff, and community members\\n\\tCheck guests into and out of the facility using the Homeless Management Information System (HMIS)\\n\\tDocument all notes of services provided into HMIS within 3 business days \\n\\tComplete intake of potential participants including thorough and accurate VI-SPDAT assessments\\n\\tWork with participants to execute their personalized housing plan \\n\\tProvide direct guest support with developing, updating, and reassessing housing plans\\n\\tMake timely and appropriate decisions in emergency situations, including awareness of the need for safety of all participants involved, mandated reporting, and contacting appropriate staff/responding agencies\\n\\tPromote and lead weekly workshops for participants on site to include topics such as financial literacy, tenant rights and mediation, resume building, job search and credit repair, etc. \\n\\tRespond to guest crises using de-escalation and Mental Health First Aid techniques as applicable\\n\\tAdhere to HomeFirst’s service delivery practices, including Trauma Informed Care, client- centered practice, and Crisis Prevention Intervention model\\n\\tComplete and submit Incident Reports, Behavioral Contracts, and Gross Violations as needed\\n\\tProvide information, referrals, housing resources, and program support to program participants\\n\\tDistribute clothing, linens, toiletries, and any other items supplied by the program\\n\\tRestock program supplies and submit supply order request in a timely manner \\n\\tInspect cabins and complete inspection sheets on site\\n\\tSupport with participants treatment of property prior to move-in\\n\\tProvide general site clean-up, reporting any maintenance or janitorial needs to the Shift Manager or Program Coordinator in a timely manner\\n\\tConduct cabin, facility, and perimeter checks\\n\\tAssist with set-up and break-down for any special events or activities\\n\\tComplete and file all paperwork in a timely manner\\n\\tMaintain professional conduct, attitude and appearance\\n\\tCommunicate to and delegate tasks to next shift\\n\\tMaintain confidentiality regarding clients, personnel and other internal agency affairs\\n\\tConduct business according with employee handbook, exercising judgement and serving the best interests of the agency and community\\n\\tMaintain compliance with agency/BHC site policies and procedures\\n\\tProvide socialization skills- empathetic listening, problem solving, information and referral, mediation, crisis intervention\\n\\tCommitted to treat each BHC guest with respect and dignity\\n\\n\\n\\n\\tDemonstrated conflict resolution skills \\n\\n\\n \\n\\nGeneral (10%)\\n\\n\\n\\tRepresent HomeFirst and the program appropriately to volunteers, donors, outside agencies and the public\\n\\tAssist with office-related tasks as needed\\n\\tAttend all mandatory meetings, workshops, and trainings\\n\\tPerform other general duties as assigned\\n\\n\\n \\n\\nQUALITIES\\n\\nThe Resident Advocate is committed to ending homelessness via the principles of Housing First and Harm Reduction. They demonstrate this commitment through their proactive and creative approach to program interventions and services. They recognize the time sensitivity required to support those in crisis to maintain or secure housing stability and exercise empathy toward those we serve. They apply this same passion in their care and attention for the details, contract compliance, and pursuit of performance benchmarks.\\n\\n \\n\\nIdeal candidates are knowledgeable and sensitive to the needs of our unhoused populations. Enjoy practicing a strength-based approach in fast paced and rapidly changing environments. Are welcoming and accepting of all backgrounds and beliefs without judgment or bias. Resident Advocates engage in active listening, are reliable, possess good problem-solving and teamwork skills. They utilize highly developed communication skills, including demonstrated ability to effectively de-escalate and manage, including those who may be experiencing serious mental illness or may be under the influence or impaired. \\n\\n \\n\\nBENEFITS\\n\\nAll part employees are eligible for the CA Statutory Paid Sick Leave days accruing 1 hour for every 30 hours worked. Part time employees can also access  mental health support and an Employee Assistance Program. \\n\\n \\n\\nORGANIZATIONAL EQUITY STATEMENT\\n\\nAt HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.\\n\\nHomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.\\n\\nHomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.\\n\\n \\n\\n \",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"HomeFirst\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=D5CCEE08944274A96388058FB68F1A82\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"6370 San Ignacio Ave\",\"addressLocality\":\"San Jose\",\"addressRegion\":\"CA\",\"postalCode\":95119,\"addressCountry\":\"USA\"}},\"qualifications\":\"QUALIFICATIONS (YOU HAVE)\\n\\nEducation and Experience\\n\\n\\n\\tAA degree (or equivalent of 2 years of higher education) or two years of field experience in social services\\n\\tSensitivity to the needs of unhouses individuals\\n\\tExperience working with unhoused population\\n\\n\\n \\n\\nSkills, Abilities, and Knowledge\\n\\n\\n\\tProven ability to develop client service or housing plans\\n\\tAbility to work with people of diverse social backgrounds; strong interpersonal skills\\n\\tStrong written and oral communication skills\\n\\tWorking knowledge of Microsoft applications, email, and internet, and able to learn data entry using web-based database systems\\n\\tHigh level of flexibility and ability to prioritize appropriately\\n\\tWork effectively within a team\\n\\tStrong sense of accountability\\n\\tStrong customer service skills\\n\\tAbility to multitask efficiently\\n\\tAdvocacy and case management skills\\n\\tKnowledge of local social service resources/providers\\n\\tEffective problem-solving skills\\n\\tDemonstrate strong leadership skills\\n\\tExcellent organizational skills and ability to complete tasks\\n\\tReliable; excellent punctuality and attendance for scheduled work shifts\\n\\tAbility to work flexible hours, especially nights, weekends and overnights.  Must be available by telephone, on-call, and as needed during employee’s scheduled availability\\n\\tAble to take initiative and work independently and productively with minimal supervision\\n\\tAbility to meet deadlines and complete multiple tasks in a timely manner\\n\\tAbility to maintain professional conduct, attitude, and appearance at all times\\n\\tMust be able to work under pressure, handle stressful situations, and maintain flexibility\\n\\n\\nOther\\n\\n\\n\\tAbility to regularly lift up to 30 lbs.\\n\\tSensitivity to the needs of unhoused individuals and families\\n\\tDesire to continually develop skills and increase knowledge\\n\",\"experienceRequirements\":\"QUALIFICATIONS (YOU HAVE)\\n\\nEducation and Experience\\n\\n\\n\\tAA degree (or equivalent of 2 years of higher education) or two years of field experience in social services\\n\\tSensitivity to the needs of unhouses individuals\\n\\tExperience working with unhoused population\\n\\n\\n \\n\\nSkills, Abilities, and Knowledge\\n\\n\\n\\tProven ability to develop client service or housing plans\\n\\tAbility to work with people of diverse social backgrounds; strong interpersonal skills\\n\\tStrong written and oral communication skills\\n\\tWorking knowledge of Microsoft applications, email, and internet, and able to learn data entry using web-based database systems\\n\\tHigh level of flexibility and ability to prioritize appropriately\\n\\tWork effectively within a team\\n\\tStrong sense of accountability\\n\\tStrong customer service skills\\n\\tAbility to multitask efficiently\\n\\tAdvocacy and case management skills\\n\\tKnowledge of local social service resources/providers\\n\\tEffective problem-solving skills\\n\\tDemonstrate strong leadership skills\\n\\tExcellent organizational skills and ability to complete tasks\\n\\tReliable; excellent punctuality and attendance for scheduled work shifts\\n\\tAbility to work flexible hours, especially nights, weekends and overnights.  Must be available by telephone, on-call, and as needed during employee’s scheduled availability\\n\\tAble to take initiative and work independently and productively with minimal supervision\\n\\tAbility to meet deadlines and complete multiple tasks in a timely manner\\n\\tAbility to maintain professional conduct, attitude, and appearance at all times\\n\\tMust be able to work under pressure, handle stressful situations, and maintain flexibility\\n\\n\\nOther\\n\\n\\n\\tAbility to regularly lift up to 30 lbs.\\n\\tSensitivity to the needs of unhoused individuals and families\\n\\tDesire to continually develop skills and increase knowledge\\n\",\"industry\":\"Nonprofit - Social Services\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Any\",\"educationRequirements\":\"High School\"}",
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