Home › Companies › Emsl Fa Us2 Oraclecloud Com CX 1001 › Chore-Time Customer Fulfillment Rep
Chore-Time Customer Fulfillment Rep
Emsl Fa Us2 Oraclecloud Com CX 1001 · IN, United States; Milford Chore Time, Milford, IN, US · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Emsl Fa Us2 Oraclecloud Com CX 1001 |
| Title | Chore-Time Customer Fulfillment Rep |
| Normalized title | - |
| Department / team | Professional |
| Location | IN, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-04-30 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Emsl Fa Us2 Oraclecloud Com CX 1001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| Department jobs | Active postings in Professional. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Emsl Fa Us2 Oraclecloud Com CX 1001 |
| Source | 446fbca5-fa7d-4876-bae6-b1bbd50c053a |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Job Title
Business Unit
Department
Reports To
Customer Fulfillment Representative
Chore-Time
Customer Service
Customer Service Manager
BU Location
BU Acceptance
Approved By:
Date Approved
Milford, IN
Overall Purpose: Why the Job Exists & What You Will Do:
Customer interaction, order entry and management, and processing invoicing for contracts, parts orders, and contract labor, with a strong emphasis on the international customer base.
Essential Job Functions & Expected Outcomes: Your Accountabilities in the Role
Receive phone calls from customers discussing their needs for repair and replacement parts. Search manuals and the computer system to determine answers to their questions and to define the proper parts. Enter into the Oracle Cloud ERP system all orders received by phone and e-mail from Chore-Time Group Area Sales Managers and engineering staff, distributors, Poultry producer customers, and other CTB business units. Manage active orders, monitoring lead time and availability. Confer with the pertinent company personnel and the customer regarding any necessary changes to the order or its fulfillment including freight needs. Keep factory advised of shipping schedule and all changes. Work with shipping department on issues surrounding containers, ship confirmations, and customer preferences on loading equipment. Invoice daily (in Oracle Cloud ERP) for the prior day’s shipments. Also do invoices to customers for parts and internal invoicing of contract orders. Keep Management team abreast of issues involving delinquent Accounts Receivables and Customer disputes on a timely basis On the last business day of each month, manage all month-end invoicing and contract management processes. Run Margin reports for Sales Manager to determine discounting needs on orders Calculate and maintain information surrounding On-Time, Complete, and Error Free metrics as well as track information related to Back-Orders and customer complaints. Communicate with freight forwarders to arrange bookings for containers, LTL, and air shipments. Create customs documentation using the GTM system, ensuring compliance with country-specific requirements. Provide customs documentation to freight forwarders and distributors in a timely manner to prevent transit delays. Ensure all documentation is accurate and properly maintained for auditing purposes. Plan orders using the OTM system.
The job criteria may include other duties, responsibilities and activities, which may change or be assigned at any item with or without notice.
Integrity in all things
Customers are why we exist
Profitability is a must
Excellence in all we do
People make the difference
Equipment Used:
This role routinely uses standard office equipment such as computers, phones, photocopiers, electronic devices, filing cabinets and fax machines.
Physical Requirements to Perform Essential Functions:
Ability to sit at desk for 5+ hours per day
Ability to operate keyboard and view computer screen for majority of day 6-7 hours
Ability to write ideas/information in a logical flow for 5+ hours per day
Ability to read and respond on an on-going basis daily due to nature of the work, throughout the day
Ability to communicate with others via phone, in-person, and computer on-going
Ability to listen to customers, problem-solve, and respond accordingly
Ability to stand, sit, walk, bend, reach, stoop, squat, kneel, and carry items frequently
Lifting to 15 lbs. sporadically
Environmental Conditions & Travel:
The employee is primarily exposed to a normal office environment with moderate noise. The employee is occasionally required to wear suitable Personal Protective Equipment while visiting client locations.
Travel: Limited travel to attend/visit trade shows as needed
Full job record
| Job ID | d424d37d316256e89b2067ca22bb8ae7245a35c4 |
| Org ID | ed3fa992-d26b-463c-b4f9-b755734c889a |
| Source ID | 446fbca5-fa7d-4876-bae6-b1bbd50c053a |
| Board ID | 446fbca5-fa7d-4876-bae6-b1bbd50c053a |
| Provider | oracle_hcm |
| Provider Job Key | 2022377 |
| Title | Chore-Time Customer Fulfillment Rep |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | IN, United States; Milford Chore Time, Milford, IN, US |
| Department | Professional |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | IN |
| City | — |
| Salary Raw | Description Job Title Business Unit Department Reports To Customer Fulfillment Representative Chore-Time Customer Service Customer Service Manager BU Location BU Acceptance Approved By: Date Approved Milford, IN Overall Purpose: Why the Job Exists & What You Will Do: Customer interaction, order entry and management, and processing invoicing for contracts, parts orders, and contract labor, with a strong emphasis on the international customer base. Essential Job Functions & Expected Outcomes: Your Accountabilities in the Role Receive phone calls from customers discussing their needs for repair and replacement parts. Search manuals and the computer system to determine answers to their questions and to define the proper parts. Enter into the Oracle Cloud ERP system all orders received by phone and e-mail from Chore-Time Group Area Sales Managers and engineering staff, distributors, Poultry producer customers, and other CTB business units. Manage active orders, monitoring lead time and availability. Confer with the pertinent company personnel and the customer regarding any necessary changes to the order or its fulfillment including freight needs. Keep factory advised of shipping schedule and all changes. Work with shipping department on issues surrounding containers, ship confirmations, and customer preferences on loading equipment. Invoice daily (in Oracle Cloud ERP) for the prior day’s shipments. Also do invoices to customers for parts and internal invoicing of contract orders. Keep Management team abreast of issues involving delinquent Accounts Receivables and Customer disputes on a timely basis On the last business day of each month, manage all month-end invoicing and contract management processes. Run Margin reports for Sales Manager to determine discounting needs on orders Calculate and maintain information surrounding On-Time, Complete, and Error Free metrics as well as track information related to Back-Orders and customer complaints. Communicate with freight forwarders to arrange bookings for containers, LTL, and air shipments. Create customs documentation using the GTM system, ensuring compliance with country-specific requirements. Provide customs documentation to freight forwarders and distributors in a timely manner to prevent transit delays. Ensure all documentation is accurate and properly maintained for auditing purposes. Plan orders using the OTM system. The job criteria may include other duties, responsibilities and activities, which may change or be assigned at any item with or without notice. Integrity in all things Customers are why we exist Profitability is a must Excellence in all we do People make the difference Equipment Used: This role routinely uses standard office equipment such as computers, phones, photocopiers, electronic devices, filing cabinets and fax machines. Physical Requirements to Perform Essential Functions: Ability to sit at desk for 5+ hours per day Ability to operate keyboard and view computer screen for majority of day 6-7 hours Ability to write ideas/information in a logical flow for 5+ hours per day Ability to read and respond on an on-going basis daily due to nature of the work, throughout the day Ability to communicate with others via phone, in-person, and computer on-going Ability to listen to customers, problem-solve, and respond accordingly Ability to stand, sit, walk, bend, reach, stoop, squat, kneel, and carry items frequently Lifting to 15 lbs. sporadically Environmental Conditions & Travel: The employee is primarily exposed to a normal office environment with moderate noise. The employee is occasionally required to wear suitable Personal Protective Equipment while visiting client locations. Travel: Limited travel to attend/visit trade shows as needed |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://emsl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/2022377 |
| Apply URL | https://emsl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/2022377 |
| First Seen At | 2026-05-31 17:59:34Z |
| Last Seen At | 2026-06-06 20:04:28Z |
| Last Checked At | 2026-06-06 20:04:28Z |
| Last Changed At | 2026-05-31 17:59:34Z |
| Inactive At | — |
| Source Posted At | 2026-04-30 17:52:10Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=emsl.fa.us2.oraclecloud.com|CX_1001/date=2026-06-06/2026-06-06T20-04-24-891Z-6a2648a57b2c68429c46344bc93638717cbba046b43a15540ff91eed1b36cc65.json |
Event Fields
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border-style: none; border-color: currentcolor; border-image: initial; line-height: normal; margin-bottom: 0in; padding: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Customer interaction, order entry and management, and processing invoicing for contracts, parts orders, and contract labor, with a strong emphasis on the international customer base.</span></span></p><p style=\"border-width: medium; border-style: none; border-color: currentcolor; border-image: initial; line-height: normal; margin-bottom: 0in; padding: 0in;\"> </p></div></td></tr><tr style=\"height: 17.5pt;\"><td colspan=\"5\" width=\"719\" style=\"background-color: rgb(221, 221, 221); border: 1pt solid windowtext; height: 17.5pt; padding: 0in 5.4pt; width: 539.5pt;\"><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(220, 0, 0); font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\"><strong>Essential Job Functions & Expected Outcomes: Your Accountabilities in the Role </strong></span></span></p></td></tr><tr style=\"height: 223.6pt;\"><td colspan=\"5\" width=\"719\" valign=\"top\" style=\"background-color: white; border: 1pt solid windowtext; height: 223.6pt; padding: 0in 5.4pt; width: 539.5pt;\"><p style=\"line-height: normal; margin: 0in 0in 0in 81.3pt;\"> </p><ul style=\"list-style-type: disc;\"><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\">Receive phone calls from customers discussing their needs for repair and replacement parts.<span> </span>Search manuals and the computer system to determine answers to their questions and to define the proper parts. </span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\">Enter into the Oracle Cloud ERP system all orders received by phone and e-mail from Chore-Time Group Area Sales Managers and engineering staff, distributors, Poultry producer customers, and other CTB business units.</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\">Manage active orders, monitoring lead time and availability.<span> </span>Confer with the pertinent company personnel and the customer regarding any necessary changes to the order or its fulfillment including freight needs.</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\">Keep factory advised of shipping schedule and all changes.</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\">Work with shipping department on issues surrounding containers, ship confirmations, and customer preferences on loading equipment.</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\">Invoice daily (in Oracle Cloud ERP) for the prior day’s shipments.<span> </span>Also do invoices to customers for parts and internal invoicing of contract orders.</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\">Keep Management team abreast of issues involving delinquent Accounts Receivables and Customer disputes on a timely basis</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\">On the last business day of each month, manage all month-end invoicing and contract management processes.</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\">Run Margin reports for Sales Manager to determine discounting needs on orders</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\">Calculate and maintain information surrounding On-Time, Complete, and Error Free metrics as well as track information related to Back-Orders and customer complaints. </span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\">Communicate with freight forwarders to arrange bookings for containers, LTL, and air shipments. </span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\">Create customs documentation using the GTM system, ensuring compliance with country-specific requirements. </span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\">Provide customs documentation to freight forwarders and distributors in a timely manner to prevent transit delays. </span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\">Ensure all documentation is accurate and properly maintained for auditing purposes. </span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\">Plan orders using the OTM system.</span></li></ul><p style=\"line-height: normal; margin: 1pt 0in 2pt 0.5in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in; text-align: center;\"> </p><p style=\"line-height: normal; margin-bottom: 0in; text-align: center;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><i><span style=\"font-size: 10pt;\">The job criteria may include other duties, responsibilities and activities, which may change or be assigned at any item with or without notice.</span></i></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"> </p></td></tr><tr style=\"height: 7.15pt;\"><td colspan=\"5\" width=\"719\" valign=\"top\" style=\"background-color: rgb(221, 221, 221); border: 1pt solid windowtext; height: 7.15pt; padding: 0in 5.4pt; width: 539.5pt;\"><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(220, 0, 0); font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\"><strong> </strong></span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"> </p></td></tr><tr style=\"height: 26.95pt;\"><td colspan=\"5\" width=\"719\" valign=\"top\" style=\"background-color: white; border: 1pt solid windowtext; height: 26.95pt; padding: 0in 5.4pt; width: 539.5pt;\"><p style=\"text-align: justify;\"> </p><p style=\"text-align: justify;\"> </p></td></tr><tr style=\"height: 16.15pt;\"><td colspan=\"5\" width=\"719\" valign=\"top\" style=\"background-color: rgb(208, 208, 208); border: 1pt solid windowtext; height: 16.15pt; padding: 0in 5.4pt; width: 539.5pt;\"><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(220, 0, 0); font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\"><strong> </strong></span></span></p></td></tr><tr style=\"height: 26.95pt;\"><td colspan=\"2\" width=\"360\" valign=\"top\" style=\"background-color: white; border: 1pt solid windowtext; height: 26.95pt; padding: 0in 5.4pt; width: 269.75pt;\"><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Integrity in all things</strong></span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Customers are why we exist</strong></span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Profitability is a must</strong></span></span></p></li></ul></td><td colspan=\"3\" width=\"360\" valign=\"top\" style=\"background-color: white; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 26.95pt; padding: 0in 5.4pt; width: 269.75pt;\"><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Excellence in all we do</strong></span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>People make the difference</strong></span></span></p></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\"> </p></td></tr><tr style=\"height: 8.5pt;\"><td colspan=\"5\" width=\"719\" valign=\"top\" style=\"background-color: rgb(221, 221, 221); border: 1pt solid windowtext; height: 8.5pt; padding: 0in 5.4pt; width: 539.5pt;\"><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(220, 0, 0); font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\"><strong>Equipment Used:</strong></span></span></p></td></tr><tr style=\"height: 34.15pt;\"><td colspan=\"5\" width=\"719\" valign=\"top\" style=\"background-color: white; border: 1pt solid windowtext; height: 34.15pt; padding: 0in 5.4pt; width: 539.5pt;\"><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">This role routinely uses standard office equipment such as computers, phones, photocopiers, electronic devices, filing cabinets and fax machines.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"> </p></li></ul></td></tr><tr style=\"height: 10.75pt;\"><td colspan=\"5\" width=\"719\" valign=\"top\" style=\"background-color: rgb(221, 221, 221); border: 1pt solid windowtext; height: 10.75pt; padding: 0in 5.4pt; width: 539.5pt;\"><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(220, 0, 0); font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\"><strong>Physical Requirements to Perform Essential Functions:</strong></span></span></p></td></tr><tr style=\"height: 102.1pt;\"><td colspan=\"5\" width=\"719\" valign=\"top\" style=\"background-color: white; border: 1pt solid windowtext; height: 102.1pt; padding: 0in 5.4pt; width: 539.5pt;\"><ul style=\"list-style-type: disc; padding-left: 48px;\"><li><p class=\"Default\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Ability to sit at desk for 5+ hours per day</span></span></p></li><li><p class=\"Default\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Ability to operate keyboard and view computer screen for majority of day 6-7 hours</span></span></p></li><li><p class=\"Default\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Ability to write ideas/information in a logical flow for 5+ hours per day</span></span></p></li><li><p class=\"Default\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Ability to read and respond on an on-going basis daily due to nature of the work, throughout the day</span></span></p></li><li><p class=\"Default\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Ability to communicate with others via phone, in-person, and computer on-going </span></span></p></li><li><p class=\"Default\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Ability to listen to customers, problem-solve, and respond accordingly</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Ability to stand, sit, walk, bend, reach, stoop, squat, kneel, and carry items frequently</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Lifting to 15 lbs. sporadically</span></span></p></li></ul></td></tr><tr style=\"height: 12.1pt;\"><td colspan=\"5\" width=\"719\" valign=\"top\" style=\"background-color: rgb(221, 221, 221); border: 1pt solid windowtext; height: 12.1pt; padding: 0in 5.4pt; width: 539.5pt;\"><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(220, 0, 0); font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\"><strong>Environmental Conditions & Travel:</strong></span></span></p></td></tr><tr style=\"height: 97.15pt;\"><td colspan=\"5\" width=\"719\" valign=\"top\" style=\"background-color: white; border: 1pt solid windowtext; height: 97.15pt; padding: 0in 5.4pt; width: 539.5pt;\"><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">The employee is primarily exposed to a normal office environment with moderate noise. The employee is occasionally required to wear suitable Personal Protective Equipment while visiting client locations.</span></span></p></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Travel: Limited travel to attend/visit trade shows as needed</span></span></p></li></ul></td></tr></tbody></table></figure></div>",
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}Get this page with API
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