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Call Center Representative - Full Time

1efef5a7 F99b 4130 9596 30dd2b2a3ce5 19000101 000001 · Corporate, Auburn Hills, MI, US, Auburn Hills, MI · Hybrid · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company1efef5a7 F99b 4130 9596 30dd2b2a3ce5 19000101 000001
TitleCall Center Representative - Full Time
Normalized title-
Department / team-
LocationCorporate, MI, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-05 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 1efef5a7 F99b 4130 9596 30dd2b2a3ce5 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Corporate.Open
Work model jobsActive Hybrid postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company1efef5a7 F99b 4130 9596 30dd2b2a3ce5 19000101 000001
Sourceb3d20cdd-62f4-41ee-9cd8-ff9f311045de
ATS providerADP Workforce Now Recruiting

Description

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a Full Time Call Center Representative position at our Home Office in Auburn Hills, MI . This position has the opportunity to earn incentive pay. This position is also eligible for a hybrid schedule after training is complete. Position Purpose: Interact with members and process member requests and transactions. Offer Credit Union products and services whenever appropriate. Research and resolve member problems. Proactively seek out new process improvements for the department. Maintain/monitor phones, chat, email and social media. Job Duties (include but not limited to): Interact with members via phone, e-mail, chat and other media as appropriate. Answer member questions concerning their accounts and Credit Union services. Promote the sale of Credit Union products and services. Provide members with information necessary to make informed decisions regarding their financial transactions. Process a variety of member transactions such as check orders, balance information, fee disputes, etc. Qualifications High school graduate or equivalent Up to two years of customer service experience; sales/retail sales experience preferred Skills/Abilities: Strong typing abilities. Good verbal public relations skills. Communicate verbally and in writing. Able to operate calculator, word processor, and related computer applications. Well organized. Strong commitment to cross selling and over coming objections when cross selling applicable products and services. Maintain confidentiality of member data. Benefits Paid Time Off Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available Tuition Reimbursement Program Holiday pay at 8 hours per observed holiday Free Financial Planning Assistance 401k up to 3% match and 5% Profit Share Don’t meet every single requirement listed here? That’s okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this position but your qualifications or past experiences don’t align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have! EOE M/F/Disability/Veteran

Full job record

Job IDd3e964766fc2d34c6372b90a6d673a22daf369fe
Org IDdaf88e57-0ff5-41a5-931f-8413c76c5b1c
Source IDb3d20cdd-62f4-41ee-9cd8-ff9f311045de
Board IDb3d20cdd-62f4-41ee-9cd8-ff9f311045de
Provideradp_workforcenow
Provider Job Key592064
TitleCall Center Representative - Full Time
Normalized Title—
Statusactive
Activeyes
Location TextCorporate, Auburn Hills, MI, US, Auburn Hills, MI
Department—
Team—
Employment Typefull_time
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionMI
CityCorporate
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1efef5a7-f99b-4130-9596-30dd2b2a3ce5&ccId=19000101_000001&lang=en_US&type=JS&jobId=592064&jwId=9201188592003_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1efef5a7-f99b-4130-9596-30dd2b2a3ce5&ccId=19000101_000001&lang=en_US&type=JS&jobId=592064&jwId=9201188592003_1
First Seen At2026-05-31 18:49:12Z
Last Seen At2026-06-06 12:18:49Z
Last Checked At2026-06-06 12:18:49Z
Last Changed At2026-06-06 12:18:49Z
Inactive At—
Source Posted At2026-06-05 14:19:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=1efef5a7-f99b-4130-9596-30dd2b2a3ce5|19000101_000001/date=2026-06-06/2026-06-06T12-18-48-992Z-a69a31cf1596e70021f892f6cff730ec76ad42c3c14bc3b9d7df5e6922338f35.json
Event Fields
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  "last_changed_at": "2026-06-06T12:18:49.503Z",
  "active_status": "active"
}
Parsed Structured
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Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><span style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;\" id=\"isPasted\">At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a <span style=\"font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;\" id=\"isPasted\">Full Time Call Center Representative position</span> at our <span style=\"font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;\" id=\"isPasted\">Home Office in Auburn Hills, MI</span>. This position has the opportunity to earn incentive pay. This position is also eligible for a hybrid schedule after training is complete.</span><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"></span><p style=\"text-align:left;\"><br></p><p style=\"text-align:left;\"><span style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><span style=\"background-color: rgb(255, 255, 255);\"><strong>Position Purpose:&nbsp;</strong></span></span></span><span style=\"font-size: 14px; font-family: arial, sans-serif;\"> </span></span></p><p style=\"text-align:left;\"><span style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><span style=\"background-color: rgb(255, 255, 255);\">Interact with members and process member requests and transactions.</span> <span style=\"background-color: rgb(255, 255, 255);\">Offer Credit Union products and services whenever appropriate.</span> <span style=\"background-color: rgb(255, 255, 255);\">Research and resolve member problems.</span> <span style=\"background-color: rgb(255, 255, 255);\">Proactively seek out new process improvements for the department.</span> <span style=\"background-color: rgb(255, 255, 255);\">Maintain/monitor phones, chat, email and social media.</span></span></span><span style=\"font-size: 14px; font-family: arial, sans-serif;\"> </span></span></p><p style=\"text-align:left;\"><span style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><span style=\"background-color: rgb(255, 255, 255);\"><strong>Job Duties (include but not limited to):</strong></span></span></span><span style=\"font-size: 14px; font-family: arial, sans-serif;\"> </span></span></p><ul><li dir=\"auto\" style=\"margin-left: 1.5em; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><span style=\"background-color: rgb(255, 255, 255);\">Interact with members via phone, e-mail, chat and other media as appropriate.&nbsp;</span></li><li dir=\"auto\" style=\"margin-left: 1.5em; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><span style=\"background-color: rgb(255, 255, 255);\">Answer member questions concerning their accounts and Credit Union services.&nbsp;</span></li><li dir=\"auto\" style=\"margin-left: 1.5em; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><span style=\"background-color: rgb(255, 255, 255);\">Promote the sale of Credit Union products and services.&nbsp;</span></li><li dir=\"auto\" style=\"margin-left: 1.5em; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><span style=\"background-color: rgb(255, 255, 255);\">Provide members with information necessary to make informed decisions regarding their financial transactions.&nbsp;</span></li><li dir=\"auto\" style=\"margin-left: 1.5em; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><span style=\"background-color: rgb(255, 255, 255);\">Process a variety of member transactions such as check orders, balance information, fee disputes, etc.&nbsp;</span></li></ul><p style=\"text-align:left;\"><span style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><span style=\"background-color: rgb(255, 255, 255);\"><strong>Qualifications</strong></span></span></span><span style=\"font-size: 14px; font-family: arial, sans-serif;\"> </span></span></p><ul><li dir=\"auto\" style=\"margin-left: 1.5em; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><span style=\"background-color: rgb(255, 255, 255);\">High school graduate or equivalent</span></li><li dir=\"auto\" style=\"margin-left: 1.5em; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><span style=\"background-color: rgb(255, 255, 255);\">Up to two years of customer service experience; sales/retail sales experience preferred</span></li></ul><p style=\"text-align:left;\"><span style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><span style=\"background-color: rgb(255, 255, 255);\"><strong>Skills/Abilities:</strong></span></span></span><span style=\"font-size: 14px; font-family: arial, sans-serif;\"> </span></span></p><ul><li dir=\"auto\" style=\"margin-left: 1.5em; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><span style=\"background-color: rgb(255, 255, 255);\">Strong typing abilities.&nbsp;</span></li><li dir=\"auto\" style=\"margin-left: 1.5em; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><span style=\"background-color: rgb(255, 255, 255);\">Good verbal public relations skills.&nbsp;</span></li><li dir=\"auto\" style=\"margin-left: 1.5em; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><span style=\"background-color: rgb(255, 255, 255);\">Communicate verbally and in writing.&nbsp;</span></li><li dir=\"auto\" style=\"margin-left: 1.5em; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><span style=\"background-color: rgb(255, 255, 255);\">Able to operate calculator, word processor, and related computer applications.&nbsp;</span></li><li dir=\"auto\" style=\"margin-left: 1.5em; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><span style=\"background-color: rgb(255, 255, 255);\">Well organized.&nbsp;</span></li><li dir=\"auto\" style=\"margin-left: 1.5em; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><span style=\"background-color: rgb(255, 255, 255);\">Strong commitment to cross selling and over coming objections when cross selling applicable products and services.&nbsp;</span></li><li dir=\"auto\" style=\"margin-left: 1.5em; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><span style=\"background-color: rgb(255, 255, 255);\">Maintain confidentiality of member data.&nbsp;</span></li></ul><p style=\"text-align:left;\"><span style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><span style=\"background-color: rgb(255, 255, 255);\"><strong>&nbsp;Benefits</strong></span></span></span><span style=\"font-size: 14px; font-family: arial, sans-serif;\"> </span></span></p><ul><li dir=\"auto\" style=\"margin-left: 1.5em; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><span style=\"background-color: rgb(255, 255, 255);\">Paid Time Off</span>&nbsp;</li><li dir=\"auto\" style=\"margin-left: 1.5em; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><span style=\"background-color: rgb(255, 255, 255);\">Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, &amp; Short Term/Long Term Disability Available</span>&nbsp;</li><li dir=\"auto\" style=\"margin-left: 1.5em; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Tuition Reimbursement Program</li><li dir=\"auto\" style=\"margin-left: 1.5em; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><span style=\"background-color: rgb(255, 255, 255);\">Holiday pay at 8 hours per observed holiday</span></li><li dir=\"auto\" style=\"margin-left: 1.5em; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><span style=\"background-color: rgb(255, 255, 255);\">Free Financial Planning Assistance</span>&nbsp;</li><li dir=\"auto\" style=\"margin-left: 1.5em; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><span style=\"background-color: rgb(255, 255, 255);\">401k up to 3% match and 5% Profit Share</span>&nbsp;</li></ul><p style=\"text-align:left;\"><span style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,sans-serif;\"><span style=\"background-color: rgb(255, 255, 255); font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><span style=\"background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\" id=\"isPasted\">Don&rsquo;t meet every single requirement listed here? That&rsquo;s okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you&rsquo;re excited about this position but your qualifications or past experiences don&rsquo;t align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have!&nbsp;</span></span></span></span></span></p><hr><p style=\"text-align:left;\"><span style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><span style=\"background-color: rgb(255, 255, 255);\">EOE M/F/Disability/Veteran</span></span></span></span><span style=\"color: rgb(0, 0, 0); font-size: 14px; font-family: arial, sans-serif;\">&nbsp;</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/592064?cid=1efef5a7-f99b-4130-9596-30dd2b2a3ce5&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 17706
  },
  "detail_errors": []
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/d3e964766fc2d34c6372b90a6d673a22daf369fe?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/daf88e57-0ff5-41a5-931f-8413c76c5b1cJSON
GET https://api.bluedoor.sh/job-postings/v1/sources/b3d20cdd-62f4-41ee-9cd8-ff9f311045deJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/d3e964766fc2d34c6372b90a6d673a22daf369fe/eventsJSON

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