Systems Specialist (Spain)

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    "datePosted": "2025-12-22",
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      "country": "Spain",
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    "description": "<p><span style=\"color: rgb(151, 196, 0); font-size: 18pt; font-weight: bold\">Systems Specialist</span><br></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Purpose:</span><span style=\"font-size: 10pt\"> Improve lives through accessible information by scaling the tech that powers how Winnowers work and how Customers experience us.</span><br></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">About Win &amp; Winnow</span><span style=\"font-size: 10pt; font-weight: bold\"><br></span><span style=\"font-size: 10pt\">We’re a global team of Winnowers making information accessible. We blend content management services, digital accessibility, and smart tech to remove communication barriers—guided by our values: </span><span style=\"font-size: 10pt; font-weight: bold\">Transparency, Gratitude, Commitment, Accountability, Respect, Excellence</span><span style=\"font-size: 10pt\">.</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 10pt; font-weight: bold\">You might be a fit if you…</span><span style=\"font-size: 10pt\"> love turning real user problems into simple, secure, automated solutions; enjoy partnering across teams; and get energy from piloting AI responsibly to boost accessibility and quality.</span></span><br><br></p>\n<p><span style=\"font-weight: bold\"><br></span></p>\n<p><span style=\"font-size: 18pt; font-weight: bold\">What you’ll do (outcomes, not just tasks)</span><br></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Strategy &amp; Innovation (AI + Accessibility)</span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Ship a 12-month tech &amp; innovation roadmap</span><span style=\"font-size: 10pt\"> tied to company strategic objectives and KPIs—prioritizing projects that improve accessibility service offer, quality, and delivery speed.</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Pilot AI/automation use cases</span><span style=\"font-size: 10pt\"> (e.g., QA assistance, content checks, workflow orchestration) with clear success criteria and guardrails.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Partner across teams</span><span style=\"font-size: 10pt\"> to surface real challenges and </span><span style=\"font-size: 10pt; font-weight: bold\">turn them into opportunities</span><span style=\"font-size: 10pt\"> that move our Strategic Objectives and KPIs.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Translate operational and client needs</span><span style=\"font-size: 10pt\"> into </span><span style=\"font-size: 10pt; font-weight: bold\">simple, adoptable technical solutions</span><span style=\"font-size: 10pt\"> that improve accessibility, quality, and efficiency.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Lead client-facing demos</span><span style=\"font-size: 10pt\"> as the subject-matter expert, showcasing value and gathering feedback to inform the next iteration.</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Core Systems &amp; Automation</span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Map and rationalize our tech stack</span><span style=\"font-size: 10pt\"> (SSO, hostings and domains, PM/TMS/CAT, QA tools); close redundancy, reduce cost, and document data flows.</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Automate key handoffs</span><span style=\"font-size: 10pt\"> across teams (e.g., intake → PM → QA → billing) using APIs/low-code tools; publish SOPs.</span><span style=\"font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">IT Infrastructure &amp; Security</span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Keep our foundations reliable and secure:</span><span style=\"font-size: 10pt\"> endpoint management, backups tested, access reviews, incident response, turn findings into improvements, collaborate with external IT support partners.</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Own day-to-day support excellence</span><span style=\"font-size: 10pt\">: meet or beat response/resolution targets, with clear communications and simple self-service.</span><span style=\"font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Partnering &amp; Enablement</span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Be the technical liaison</span><span style=\"font-size: 10pt\"> with vendors, partners and platform providers; get the best from our tools.</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Enable Winnowers</span><span style=\"font-size: 10pt\"> with short, accessible training (Winnow Learning) and job aids so changes stick.</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 18pt; font-weight: bold\">Your experience &amp; strengths</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">3–5 years in a hands-on tech/IT/solutions role (SMB or scale-up environment).</span></li>\n<li><span style=\"font-size: 10pt\">Fully bilingual in English and Spanish.</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt\">Comfortable across identity/SSO, device management, SaaS administration, and workflow automation (APIs, scripts, Notion, or similar).</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt\">Pragmatic understanding of security practices (incident response, basic risk management).</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt\">Nice to have: exposure to localization/accessibility tech, basic Python/JS.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\">A Continuous Improvement Mindset (Efficiency &amp; Adaptability)</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 18pt; font-weight: bold\">How we work</span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: bold\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">💻 </span>Remote-friendly, Work From Anywhere.</span><span style=\"font-size: 10pt\"> We collaborate with smart overlap between team members; we value outcomes over hours.</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">🧠Strategic Objectives &amp; KPIs.</span><span style=\"font-size: 10pt\"> We align on clear goals, review regularly, and celebrate learning as much as delivering.</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">🧘‍♀️ </span>Wellbeing Program.</span><span style=\"font-size: 10pt\"> Support to keep you energized and balanced.</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">🌴Extended PTO.</span><span style=\"font-size: 10pt\"> Time to rest and reset—because recovery fuels great work.</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">🎂</span>Birthday day off.</span><span style=\"font-size: 10pt\"> It’s your day—go enjoy it.</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">📚</span>Continuous learning.</span><span style=\"font-size: 10pt\"> Real opportunities to grow skills and careers ( Winnow Learning).</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">🌟 </span>Purpose-driven culture.</span><span style=\"font-size: 10pt\"> Your ideas matter here, and your impact is real.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 18pt; font-weight: bold\">The basics</span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Level:</span><span style=\"font-size: 10pt\"> Individual Contributor (no direct reports)</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Reports to:</span><span style=\"font-size: 10pt\"> Ops Manager</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Location:</span><span style=\"font-size: 10pt\"> Remote (preference for overlap with Europe ±3h)</span></li>\n<li>Type:<span style=\"font-size: 10pt\"> Full-time</span><br></li>\n</ul>\n<p><br></p>",
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    "minimumExperience": "Mid-level",
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