Spa Attendant

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    "ShortDescriptionStr": "Responsible for maintaining the entire Spa primarily the male side and ensure a peaceful, relaxing environment where the flawless delivery of guests needs with exceptional service is paramount.",
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    "ExternalDescriptionStr": "<p>&nbsp;</p><p>· Due to the nature of the hospitality industry, team members may be required to work varying schedules, weekend, and holidays to reflect the needs of the facility.</p><p>· Fast paced environment</p><p>· Multiple tasks to be handled under time constraint.</p><p>· Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner.</p><p>· Must be able to speak, read, write and understand English.</p>",
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    "ExternalQualificationsStr": "<p>· Previous Spa experience Recommended (1-2 year minimum)</p><p>· Must be able to read, write and interpret Spa related terminology including the various treatment modalities, equipment, and products.</p><p>· High school diploma or equivalent</p><p>· Excellent, reading writing and oral proficiency in the English language</p><p>· An energetic, forward thinking and creative individual with high ethical standards and an appropriate professional image.</p><p>· Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.</p>",
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    "ExternalResponsibilitiesStr": "<p>&nbsp;</p><p>· Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members.</p><p>· Initiate and engage in conversations in a professional and friendly manner.</p><p>· Oversees attendant/receptionist employee relations, training, product levels, service standards and linen running for both male and female spa facilities.</p><p>· Held accountable for the Spa SOP standards of cleanliness and service.</p><p>· Works with management to ensure all linen, spa, and fitness inventory are at proper par levels.</p><p>· Ensures confidentiality with respect to guest and employee information.</p><p>· Assist with guest experience, checking in guests to lockers, providing tours and maintaining daily cleanliness of facility during operating hours.</p><p>· Ensuring policy and procedures are consistently followed.</p><p>· Maintain knowledge and understanding of treatments</p><p>· Maintain spa facility by performing necessary housekeeping duties (picking up towels, cups, shower &amp; bathroom area, vanity area and all surrounding areas).</p><p>· Uphold spa décor by maintaining the set-up and cleanliness of the area.</p><p>· Give tours and describe the spa facility to all guests entering the facility.</p><p>· Provide beverage service to all guests</p><p>· Handles guest requests and questions in a calm, professional, and courteous manner.</p><p>· Communicate and describe in an articulate manner the spa offerings and their benefits</p><p>· Comfortable around guests in a state of undress.</p><p>· Maintain an understanding of the spa industry and spa philosophy (balance, relaxation, unity, and a healthy lifestyle)</p><p>· Understand that as a representative of the Spa they will maintain a healthy and a positive attitude.</p><p>· Maintain a clean, safe, stocked and well organized work area</p><p>· Assist in all areas of the spa operation as directed by management</p><p>· Perform other tasks as assigned by Manager or Supervisor.</p>",
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