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Lead Concierge

30e05070 07b1 4b26 9028 B97dae32cdd1 19000101 000001 · Baltimore, MD, US, Baltimore, MD · Active · $53,000–$55,500 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company30e05070 07b1 4b26 9028 B97dae32cdd1 19000101 000001
TitleLead Concierge
Normalized title-
Department / team-
LocationBaltimore, MD, United States
Work model-
Employment typeFull Time
Salary$53,000–$55,500 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-16 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

Company30e05070 07b1 4b26 9028 B97dae32cdd1 19000101 000001
Sourcec1d2d869-ab4b-423d-82ee-e0dc67fc0d60
ATS providerADP Workforce Now Recruiting

Description

Job Overview The Concierge will maintain a secure environment for the residents; ensuring that all residents and visitors are properly greeted and screened, [supervise and direct the page] , and provide residents with personal services in an efficient, responsive, and professional manner. General Duties and Responsibilities: Maintain complete knowledge of rules, regulations, and policies Welcome/greet all residents and guests to the property in a professional manner reflecting a willing attitude to accommodate. Announce all guests to units. Become knowledgeable with building service providers, i.e., limousines, taxis, cleaners, pet services, food delivery, and the like. Ensure that the front lobby is always well maintained; weather mats installed during inclement weather and removed immediately following; chipped paint addressed immediately, proper lighting, panel, and desk polished, and the like. Receive calls from residents for personal services and coordinate the same with the Page. Ensure that all requests are met in a timely manner. Supervise the activities of Page staff assigned to a daily shift, check for proper uniform and attendance. Make sure that all services are provided in a friendly courteous, professional manner. Ensure that the front desk is always covered. Accept deliveries in accordance with approved policy, mail, and dry cleaning, and maintain logs associated with each task. Receive calls from residents for maintenance or service and forward them to the appropriate person during routine business hours. For after-hour service requests, assess if the issue can wait until the next business day and login work order on Building Link. If appropriate notify maintenance on call to assist. Maintain strict adherence to key control policy, requiring that all visitors needing a key to be authorized to enter the unit. Log in all key requests. Ensure that all contractors entering the front lobby are properly badged observing the policy that tools are not allowed through the front door. Enforce the building rules and regulations as provided by the Board of Managers. Ensure that all contractors have security badges before entering the building. Carefully monitor all security and life safety systems and report problems to building security as well as the General Manager. Welcome new residents and assist with coordinating the delivery of newspapers, cable TV, peapod delivery laundry services, etc. Provide information about local activities and events throughout the city. Introduce new services and opportunities that may be of interest to owners and residents. Document all resident requests, complaints, or problems immediately and notify designated department/personnel for resolving the issue. Complete incident reports as needed. Perform duties as requested by Head Concierge and or Property Manager. Maintain a current listing of vendors including babysitting, housekeeping, pet care, florist, dry cleaning, restaurants, ticket agencies, theater, and the like. Ensure personal appearance is always immaculate; uniform clean crisp and shoes are polished. Experience: Possess a wealth of knowledge about the area in which the property is located (i.e. Restaurants, transportation, events, etc.). Demonstrated experience in service and hospitality. Excellent communication skills Take pride in their appearance, their service role, and their commitment to services excellence. Have outstanding communication Skills – from professional writing to eloquence of speech and body language. Be able to demonstrate a proven history of reliability to a set work schedule. Bring an extremely engaging and attentive personality to a team of highly motivated hospitality professionals. Job Location – The Concierge will be stationed at the front desk standing to greet residents and visitors as they arrive. Organizational Relationship - Reports to Head Concierge Company Overview The Barkan Companies is a diversified group of real estate businesses with a solid record of success in property management, construction, and development. Since our founding in 1964, we have been a proven leader in the real estate development and management market. Today we employ over 750 people and provide services to 187 residential communities in 7 states . Our Boston-based companies with regional offices in Providence, Hartford, and Washington DC, deliver outstanding client service with an uncompromising focus on quality. Our commitment is to provide the highest level of property management available. We routinely invest in the resources to maintain our position as the leader in third-party management services. Barkan is looking for a dedicated and talented individual who can contribute their skills in a collaborative environment in service to our clients. In return, Barkan offers highly competitive compensation and some of the best benefits in the industry. Barkan is an equal employment opportunity employer. We offer a competitive salary, comprehensive benefits package, including health, dental, vision, life insurance, long & short-term disability, paid vacations, a 401K match. 7:00AM-3:00PM Monday -Friday

Full job record

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Org ID0af0a687-dd4c-4b3b-91f6-f06afcd523fe
Source IDc1d2d869-ab4b-423d-82ee-e0dc67fc0d60
Board IDc1d2d869-ab4b-423d-82ee-e0dc67fc0d60
Provideradp_workforcenow
Provider Job Key570686
TitleLead Concierge
Normalized Title—
Statusactive
Activeyes
Location TextBaltimore, MD, US, Baltimore, MD
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionMD
CityBaltimore
Salary Raw53000 To 55500 (USD) Hourly
Salary Min53,000
Salary Max55,500
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=30e05070-07b1-4b26-9028-b97dae32cdd1&ccId=19000101_000001&lang=en_US&type=JS&jobId=570686&jwId=9201253911626_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=30e05070-07b1-4b26-9028-b97dae32cdd1&ccId=19000101_000001&lang=en_US&type=JS&jobId=570686&jwId=9201253911626_1
First Seen At2026-05-31 18:52:19Z
Last Seen At2026-06-06 13:29:20Z
Last Checked At2026-06-06 13:29:20Z
Last Changed At2026-06-06 13:29:20Z
Inactive At—
Source Posted At2026-04-16 21:36:00Z
Source Updated At—
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Extensions
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    "requisitionDescription": "<div><div><p><span style=\"color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 12px;font-family: Arial;\"><strong>Job Overview</strong></span>&nbsp;</p><p style=\"text-align:start;\"><span style=\"color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 12px;font-family: Arial;\">The Concierge will maintain a secure environment for the residents; ensuring that all residents and visitors are properly greeted and screened,</span> <span style=\"color: rgb(0,0,0);background-color: rgb(255,255,0);font-size: 12px;font-family: Arial;\">[supervise and direct the</span> <span style=\"color: rgb(0,0,0);background-color: rgb(255,255,0);font-size: 12px;font-family: Arial;\">page]</span><span style=\"color: rgb(0,0,0);background-color: rgb(255,255,255);font-size: 12px;font-family: Arial;\">, and provide residents with personal services in an efficient, responsive, and professional manner. &nbsp;</span>&nbsp;</p><p style=\"text-align:start;\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\"><strong>General Duties and</strong></span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\"><strong>Responsibilities:</strong></span></p><ul><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Maintain complete knowledge of</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">rules, regulations, and policies</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Welcome/greet all residents and guests to the property</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">in a professional manner reflecting a willing attitude to accommodate.</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Announce all guests to units.</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Become knowledgeable with building service providers, i.e., limousines, taxis, cleaners, pet services, food delivery,</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">and the like.</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Ensure that the front lobby</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">is always well maintained;</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">weather mats installed during inclement weather and removed immediately following; chipped paint addressed immediately, proper lighting, panel, and desk polished, and the like. &nbsp; &nbsp;&nbsp;</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Receive</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">calls from residents for</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">personal services and coordinate the same with</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">the</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Page.&nbsp;</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Ensure that all requests are met in a timely manner.</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Supervise the activities of</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Page</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">staff assigned to a daily shift,</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">check for proper uniform and attendance. Make sure that all services are provided in a friendly</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">courteous, professional manner.</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Ensure that</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">the front desk</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">is always covered.</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Accept deliveries in accordance with approved policy, mail, and dry</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">cleaning, and maintain logs associated with each task.</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Receive</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">calls from residents for maintenance or service and</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">forward them to the appropriate person</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">during routine business hours. &nbsp;For after-hour service requests, assess if the issue can wait until the next business day and login work order on Building Link. &nbsp;If appropriate notify maintenance on call to assist.&nbsp;</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Maintain strict adherence to key</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">control policy, requiring that all visitors needing a key to be authorized to enter the unit. Log in all key requests.</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Ensure that all contractors entering the front lobby are properly badged observing the policy that tools are not allowed through the front door.&nbsp;</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Enforce the building rules and regulations as provided by the Board of Managers.</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Ensure</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">that all</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">contractors have security badges before entering the building.</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Carefully monitor all security and life safety systems and report problems to building security as well as</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">the General Manager.&nbsp;</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Welcome new residents and</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">assist with</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">coordinating</span> the&nbsp;<span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">delivery of newspapers,</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">cable TV,</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">peapod delivery</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">laundry services, etc.</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Provide information about local activities and events throughout the city. &nbsp;</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Introduce new services and opportunities that may be of interest to owners and residents.&nbsp;</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Document all resident requests, complaints, or problems immediately and notify designated department/personnel for resolving the issue.</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Complete incident reports as needed.</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Perform duties as requested by</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Head Concierge</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">and or Property Manager.</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Maintain a current listing of vendors including babysitting, housekeeping, pet care, florist, dry cleaning, restaurants, ticket agencies, theater, and the like.</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Ensure personal appearance</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">is always immaculate; uniform clean crisp and shoes are polished.&nbsp;</span>&nbsp;</li></ul><p><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\"><strong>Experience:</strong></span></p><ul><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Possess a wealth of knowledge about the area in which the property is located (i.e.</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Restaurants, transportation, events, etc.).</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Demonstrated experience in service and hospitality.</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Excellent</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">communication skills</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Take pride in their appearance, their service role, and their commitment to services excellence.</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Have outstanding communication Skills &ndash; from professional writing to eloquence of speech and body language.</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Be able to demonstrate a proven history of reliability to a set work schedule.</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Bring an extremely engaging and attentive personality to a team of highly motivated hospitality professionals.</span>&nbsp;</li></ul><p style=\"text-align:left;\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Job Location &ndash;</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">The Concierge will be stationed at the front desk standing to greet residents and visitors as they arrive.</span>&nbsp;</p><p><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Organizational Relationship -</span> <span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Reports to Head Concierge</span>&nbsp;</p><p><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\"><strong>Company Overview</strong></span>&nbsp;</p><p style=\"text-align:start;\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">The Barkan Companies is a diversified group of real estate businesses with a solid record of success in property management, construction, and development. Since our founding in 1964, we have been a proven leader in the real estate development and management market. Today we employ over 750 people and provide services to <span style=\"caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-size-adjust: auto; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration: none; float: none; display: inline !important;\">187 residential communities in 7 states</span>. Our Boston-based companies with regional offices in Providence, Hartford, and Washington DC, deliver outstanding client service with an uncompromising focus on quality. Our commitment is to provide the highest level of property management available. We routinely invest in the resources to maintain our position as the leader in third-party management services.&nbsp;</span>&nbsp;</p><p style=\"text-align:start;\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">Barkan is looking for a dedicated and talented individual who can contribute their skills in a collaborative environment in service to our clients. In return, Barkan offers highly competitive compensation and some of the best benefits in the industry. Barkan is an equal employment opportunity employer.&nbsp;</span>&nbsp;</p><p style=\"text-align:start;\"><span style=\"color: windowtext;background-color: inherit;font-size: 12px;font-family: Arial;\">We offer a competitive salary, comprehensive benefits package, including health, dental, vision, life insurance, long &amp; short-term disability, paid vacations, a 401K match.&nbsp;</span></p><p><br></p></div></div>\n<br/>7:00AM-3:00PM Monday -Friday",
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