Appointment Scheduler

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    "requisitionDescription": "<div><div><div><div><div><div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;' data-pasted=\"true\"><span style=\"font-family: arial, sans-serif; font-size: 12px;\"><br></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;background:#BFBFBF;'><span style=\"font-family: arial, sans-serif; font-size: 12px;\"><strong><span style=\"color: black;\">JOB SUMMARY</span></strong></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;text-align:justify;'><span style=\"font-size: 12px; font-family: arial, sans-serif;\">The Appointment Scheduler serves as the initial point of contact for patients and customers, both in-person and by telephone, ensuring service delivery aligns with customer service standards. &nbsp;The Appointment Scheduler assesses patient and customer needs to coordinate appropriate scheduling with healthcare providers, ensuring timeliness and adherence to policies. &nbsp;The Appointment Scheduler supports patient access and satisfaction by facilitating efficient and responsive scheduling processes.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;text-align:justify;'><span style=\"font-size: 12px; font-family: arial, sans-serif;\">&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;background:#BFBFBF;'><span style=\"font-family: arial, sans-serif; font-size: 12px;\"><strong><span style=\"color: black;\">ESSENTIAL JOB FUNCTIONS</span></strong></span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ol style=\"margin-bottom:0in;list-style-type: decimal;margin-left: -0.25in;\"><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Operates computer and phone systems to schedule, register, check in/out, update and coordinate appointments - including ancillary tests and procedures - ensuring accuracy and efficiency.</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Screens and routes incoming calls to support seamless communication across departments.</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Sends and receives letters, forms, and questionnaires to gather and process patient information, maintaining organized and accurate records.</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Collects and updates patients&rsquo; insurance and demographic information to support accurate documentation and billing.</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Maintains and updates provider schedules to optimize appointment availability and resource allocation.</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Coordinates the release of patient information by verifying consents and ensuring compliance with HIPAA and applicable laws.</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Performs receptionist duties, including greeting patients, checking them in, answering inquiries, and supporting front desk operations.</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Maintains strict adherence to scheduled work hours with regular and reliable attendance.</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Performs other duties as assigned.</li></ol></div><p style='margin-right:0in;margin-left:.25in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;margin-top:0in;margin-bottom:0in;text-align:justify;'><span style=\"font-size: 12px; font-family: arial, sans-serif;\">&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;text-align:justify;background:#BFBFBF;'><span style=\"font-family: arial, sans-serif; font-size: 12px;\"><strong><span style=\"color: black;\">EDUCATION AND EXPERIENCE</span></strong></span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ol style=\"margin-bottom:0in;list-style-type: decimal;margin-left: -0.25in;\"><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">High School diploma or equivalent.&nbsp;</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Excellent written and verbal communication skills. &nbsp;Keyboard, computer, and telephone proficiency.&nbsp;</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Preferred six months&rsquo; previous experience in a medical or dental care facility to include direct patient contact or previous customer service experience.</li></ol></div><p style='margin-right:0in;margin-left:.25in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;text-align:justify;'><span style=\"font-size: 12px; font-family: arial, sans-serif;\">&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;text-align:justify;background:#BFBFBF;'><span style=\"font-family: arial, sans-serif; font-size: 12px;\"><strong><span style=\"color: black;\">CERTIFICATIONS / LICENSES</span></strong></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;'><span style=\"font-size: 12px; font-family: arial, sans-serif;\">None.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 12px;\"><br></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 12px;\">Equal Employment Opportunity&nbsp;</span></p></div></div></div></div></div></div>\n",
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