Catering Sales Manager-The Richardson Hotel-Buffalo NY

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    "requisitionDescription": "<div><div><div><p><br></p><p id=\"isPasted\">Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable <strong>Catering Sales Manager</strong> for <strong>The Richardson Hotel</strong> <strong>&nbsp;</strong>in <strong>Buffalo, NY</strong>.</p><p><strong>Job Purpose:</strong></p><p>Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach. Warm, knowledgeable service and helpful guidance reassure guests they&rsquo;ve made the right choice to stay with us.</p><ul><li>Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management.</li><li>Direct Sales: &nbsp; Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan. &nbsp; Must have own reliable transportation and possess a valid state drivers license in order to make sales calls.</li><li>Key Account Management: &nbsp;Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.</li><li>New Account Development: &nbsp;Captures competitor&#39;s accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business.</li><li>Acquires referrals from existing accounts: &nbsp;Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Greenwood hotels.</li><li>Plans and implements an on-going Targeted Account Development &quot;hit list&quot; in order to create new revenue and acquire valuable hotel contacts, and contracts.</li><li>Continually targets and prospects for new business through telemarketing, individual creativity and innovation.</li><li>Yield Management: &nbsp;Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel&#39;s financial performance.</li><li>Account Service and Management: &nbsp;Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner.</li><li>Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction.</li><li>Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.</li><li>Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.</li><li>Product Knowledge: &nbsp;Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel&#39;s strengths and competitor&#39;s weaknesses and capabilities.</li><li>Time Management: &nbsp; Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.</li><li>Professionalism: &nbsp; Controls expenses while traveling on the property&#39;s behalf in order to minimize department and hotel costs.</li><li>Represents themselves, the hotel and Company with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times.</li><li>Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.</li><li>Displays a neat, clean, and business-like appearance at all times.</li></ul><p><strong>&nbsp;</strong></p><p><strong>Qualifications and Requirements:</strong></p><p>High School diploma /Secondary qualification or equivalent.</p><p>Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.</p><p><strong>This job requires the ability to perform the following:</strong></p><ul><li>Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment.</li><li>Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions.</li><li>Understand and follow verbal/written instructions.</li><li>Work on more than one task at a time.</li><li>Develop strong internal and customer relationships .</li><li>Set and manage priorities and plan activities in advance.</li><li>Solve problems and make sound business decisions.</li><li>Respond to coaching, feedback and training.</li><li>Strong and effective sales skills.</li></ul><p><strong>&nbsp;</strong></p><p><strong>Other:</strong></p><ul><li>Being passionate about people and service.</li><li>Strong communication skills are essential when interacting with guests and employees.</li><li>Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.</li><li>Basic math skills are used frequently when handling cash or credit.</li><li>Problem-solving, reasoning, motivating, and training abilities are often used.</li><li>Have the ability to work a flexible schedule including nights, weekends and/or holidays</li></ul><p>&nbsp;<strong>Pay range between $65,000 to $70,000 per year based on experience and qualifications. &nbsp;In addition to base pay this position is eligible for bonus earnings as well based on certain thresholds being met.&nbsp;</strong></p><p><strong>Amazing Benefits At A Glance:</strong></p><ul type=\"disc\"><li>Team Driven and Values Based Culture</li><li>Medical/Dental/Vision</li><li>Vacation &amp; Holiday Pay</li><li>Same-day pay available</li><li>Employee Assistance Program</li><li>Career Growth Opportunities/ Manager Training Program</li><li>Reduced Room Rates throughout the portfolio</li><li>Third Party Perks (Movie Tickets, Attractions, Other)</li><li>401(k)</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Life insurance</li><li>Parental leave</li><li>Referral program</li></ul><p>&nbsp;</p><p>&nbsp;</p><p><br></p></div></div></div>\n",
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