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HomeCompaniesDd3a5e81 F568 48b6 8563 6e76217e03d1 19000101 000001SERVICE WRITER

SERVICE WRITER

Dd3a5e81 F568 48b6 8563 6e76217e03d1 19000101 000001 · Salt Lake City, UT, Ogden, UT, US, Ogden, UT · Active · $26–$30 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyDd3a5e81 F568 48b6 8563 6e76217e03d1 19000101 000001
TitleSERVICE WRITER
Normalized title-
Department / team-
LocationSalt Lake City, UT, United States
Work model-
Employment typeFull Time
Salary$26–$30 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-26 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Dd3a5e81 F568 48b6 8563 6e76217e03d1 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Salt Lake City.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyDd3a5e81 F568 48b6 8563 6e76217e03d1 19000101 000001
Source2e5f7bcd-bdfc-4280-b57a-c6f0971a1a2c
ATS providerADP Workforce Now Recruiting

Description

EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY. Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, re-manufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. Your success is what's next with Custom Truck One Source. Summary Custom Truck One Source has an opening for a Service Writer in our Salt Lake City, Utah location. The Service Writer will be responsible for coordinating and scheduling service work between the service department and customers in an organized and professional manner. Essential Duties and Responsibilities Identifies problems and services by listening to customer's description of symptoms; clarifying description of problems. Verifies warranty and service contract coverage by examining records and papers; explaining provisions. Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles. Contact fleet management companies that require authorization to start work, or require estimates before authorizing repairs to begin. Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system. Assisting with scheduling work and issuing work to Service Technicians. Maintain customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation. Updates job knowledge by participating in educational opportunities; reading manufacturers' guides and specifications. Communicate with parts department to determine and locate part numbers for units. Call customers to let them know equipment is ready to be picked up. Process invoices and payments for service repairs. Create and maintain a safe working environment. Required Skills and Qualifications High school diploma or the equivalent Knowledge of aerial vehicles, equipment and heavy & light duty trucks a plus Previous experience in a similar role Valid Driver’s License required Extremely detail oriented and accurate Must be able to work in a fast-paced environment Setting priorities and adapting to changing work priorities Must be self-sufficient and driven and able to meet deadlines and schedules General mechanical aptitude and experience with parts required. Knowledge of hydraulic, heavy equipment, diesel truck and/or farm equipment preferred. General aptitude in working with common computer software (MS Office Suite, internet, etc.) to process orders. Knowledge of inventory software (Karmak, M3, SAP etc.) to process purchase orders and tracking inventory helpful. Knowledge of principles and processes for providing a positive service experience. This includes internal client needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. This job requires "people" skills and a genuine desire to service the client. A positive attitude and willingness to maintain a professional demeanor with clients and team members is essential to this position Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Communicate effectively in writing and verbally as appropriate for the needs of the audience. Working Conditions and Physical Requirements Able to work as scheduled with punctual attendance 8:30 am-5:00 pm, Monday-Friday plus any additional hours/days necessary in order to meet business demands Majority of work performed in an office setting or the shop May be exposed to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes Able to bend, stoop and lift up to 50 lbs. Occasional lifting, carrying, pushing, and/or pulling; some climbing and balancing; significant stooping, kneeling, crouching, and/or crawling BENEFITS 401(k) with Employer Match Competitive Health Care Dental, Vision, and Life Insurance Paid Vacation, Sick and Holidays STD/ LTD Partner Discounts Investment in Employee Development Tuition Reimbursement Custom Truck One Source provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Full job record

Job IDd3505e5bdeeb9a36bf087bff3ca7f9e028cf3112
Org ID0bf6f324-6ccc-4c9a-8e9e-766e472e3307
Source ID2e5f7bcd-bdfc-4280-b57a-c6f0971a1a2c
Board ID2e5f7bcd-bdfc-4280-b57a-c6f0971a1a2c
Provideradp_workforcenow
Provider Job Key585238
TitleSERVICE WRITER
Normalized Title
Statusactive
Activeyes
Location TextSalt Lake City, UT, Ogden, UT, US, Ogden, UT
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionUT
CitySalt Lake City
Salary Raw26 To 30 (USD) Hourly
Salary Min26
Salary Max30
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=dd3a5e81-f568-48b6-8563-6e76217e03d1&ccId=19000101_000001&lang=en_US&type=JS&jobId=585238&jwId=9201179815218_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=dd3a5e81-f568-48b6-8563-6e76217e03d1&ccId=19000101_000001&lang=en_US&type=JS&jobId=585238&jwId=9201179815218_1
First Seen At2026-05-31 18:27:36Z
Last Seen At2026-06-06 12:30:11Z
Last Checked At2026-06-06 12:30:11Z
Last Changed At2026-06-06 12:30:11Z
Inactive At
Source Posted At2026-05-26 21:50:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=dd3a5e81-f568-48b6-8563-6e76217e03d1|19000101_000001/date=2026-06-06/2026-06-06T12-29-16-646Z-764281c3fe7313bdeeb5ea5f1d04ab803796e5e2f285dc181bbc43ebd0dedc13.json
Event Fields
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Your success is what&#39;s next with Custom Truck One Source.&nbsp;</p><p><strong>Summary</strong></p><p>Custom Truck One Source has an opening for a Service Writer in our Salt Lake City, Utah<strong>&nbsp;location. &nbsp;</strong>The Service Writer will be responsible for coordinating and scheduling service work between the service department and customers in an organized and professional manner.</p><p><strong>Essential Duties and Responsibilities</strong></p><ul type=\"disc\"><li>Identifies problems and services by listening to customer&#39;s description of symptoms; clarifying description of problems.</li><li>Verifies warranty and service contract coverage by examining records and papers; explaining provisions.</li><li>Develops estimates by costing materials, supplies, and labor; calculating customer&#39;s payment, including deductibles.</li><li>Contact fleet management companies that require authorization to start work, or require estimates before authorizing repairs to begin.&nbsp;</li><li>Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.</li><li>Assisting with scheduling work and issuing work to Service Technicians.</li><li>Maintain customer rapport by explaining estimates and expected return of vehicle; obtaining customer&#39;s approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.</li><li>Updates job knowledge by participating in educational opportunities; reading manufacturers&#39; guides and specifications.</li><li>Communicate with parts department to determine and locate part numbers for units.</li><li>Call customers to let them know equipment is ready to be picked up.</li><li>Process invoices and payments for service repairs.</li><li>Create and maintain a safe working environment.</li></ul><p><strong>Required Skills and Qualifications</strong></p><ul><li>High school diploma or the equivalent</li><li>Knowledge of&nbsp;aerial vehicles, equipment and heavy &amp; light duty trucks a plus</li><li>Previous experience in a similar role&nbsp;</li><li>Valid Driver&rsquo;s License required</li><li>Extremely detail oriented and accurate&nbsp;</li><li>Must be able to work in a fast-paced environment</li><li>Setting priorities and adapting to changing work priorities</li><li>Must be self-sufficient and driven and able to meet deadlines and schedules</li><li>General mechanical aptitude and experience with parts required. 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Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.</li><li>This job requires &quot;people&quot; skills and a genuine desire to service the client. &nbsp;A positive attitude and willingness to maintain a professional demeanor with clients and team members is essential to this position</li><li>Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems</li><li>Communicate effectively in writing and verbally as appropriate for the needs of the audience.</li></ul><p><strong>Working Conditions and Physical Requirements</strong></p><ul><li>Able to work as scheduled with punctual attendance 8:30 am-5:00 pm, Monday-Friday plus any additional hours/days necessary in order to meet business demands</li><li>Majority of work performed in an office setting or the shop</li><li>May be exposed to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes&nbsp;</li><li>Able to bend, stoop and lift up to 50 lbs.</li><li>Occasional lifting, carrying, pushing, and/or pulling; some climbing and balancing; significant stooping, kneeling, crouching, and/or crawling&nbsp;</li></ul><p><strong>BENEFITS</strong>&nbsp;</p><ul><li>401(k) with Employer Match&nbsp;</li><li>Competitive Health Care&nbsp;</li><li>Dental, Vision, and Life Insurance&nbsp;</li><li>Paid Vacation, Sick and Holidays&nbsp;</li><li>STD/ LTD&nbsp;</li><li>Partner Discounts&nbsp;</li><li>Investment in Employee Development</li><li>Tuition Reimbursement &nbsp;</li></ul><p>Custom Truck One Source provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.&nbsp;</p><p>&nbsp;</p></div></div></div></div>\n",
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