Office Coordinator

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  "last_changed_at": "2026-06-19T10:05:46.782Z",
  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Rainham, Essex, RM13 9YY, United Kingdom",
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{
  "list_job": {
    "id": "3117",
    "isRemote": null,
    "location": {
      "city": "Rainham",
      "state": "Essex"
    },
    "atsLocation": {
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    },
    "departmentId": "20313",
    "locationType": "0",
    "jobOpeningName": "Office Coordinator",
    "departmentLabel": "Rail Division- Lanes Group",
    "employmentStatusLabel": "Permanent Full Time"
  },
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  "detail_job_opening": {
    "location": {
      "city": "Rainham",
      "state": "Essex",
      "postalCode": "RM13 9YY",
      "addressCountry": "United Kingdom"
    },
    "datePosted": "2026-06-18",
    "atsLocation": {
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    "description": "<p><span>We are looking for an Office Coordinator to provide administrative and operational support across the Rail Division. This is a varied role that acts as a central point of coordination for payroll, workforce administration, IT support, system management, and general office functions.<br><br>The successful candidate will work closely with operational managers, engineers, HR, Finance, and Directors to ensure that employee records, systems, payroll submissions, and office processes are maintained accurately and efficiently.<br><br>This role requires a highly organised individual who can manage multiple priorities, provide excellent support to colleagues, and maintain a high level of accuracy in a fast-paced operational environment.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Key Responsibilities</span></p>\n<p><span><span style=\"font-weight: bold\">Payroll &amp; Workforce Administration</span></span></p>\n<ul>\n<li><span>Prepare and submit weekly payroll information for Rail and UKDN operational staff.</span></li>\n<li><span>Process monthly payroll submissions for 4-on-4-off employees.</span></li>\n<li><span>Manage overtime, bonus, and payroll adjustment submissions.</span></li>\n<li><span>Respond to payroll queries and carry out wage checks where required.</span></li>\n<li><span>Provide guidance and support to employees regarding payroll and workforce administration matters.</span></li>\n</ul>\n<p><span><span style=\"font-weight: bold\">Cascade Management</span></span></p>\n<ul>\n<li><span>Maintain employee records within Cascade, including starters, leavers, absences, and annual leave.</span></li>\n<li><span>Upload and maintain employee documentation including Right to Work checks, Records of Competence, inductions, and employment records.</span></li>\n<li><span>Produce regular management reports including holiday reports, leaver reports, absence reports, and payroll validation reports.</span></li>\n<li><span>Provide ongoing support and guidance to managers and employees using the system.</span></li>\n</ul>\n<p><span><span style=\"font-weight: bold\">Teamleaf Administration</span></span></p>\n<ul>\n<li><span>Create and maintain employee and client accounts within Teamleaf.</span></li>\n<li><span>Manage user permissions and account updates.</span></li>\n<li><span>Process leaver account closures and system housekeeping.</span></li>\n<li><span>Provide first-line support and guidance for Teamleaf users across the division.</span></li>\n</ul>\n<p><span><span style=\"font-weight: bold\">IT &amp; Systems Support</span></span></p>\n<ul>\n<li><span>Provide local support for day-to-day IT issues and requests.</span></li>\n<li><span>Configure, issue, track, and recover mobile phones, tablets, and laptops.</span></li>\n<li><span>Coordinate the ordering and deployment of IT equipment.</span></li>\n<li><span>Support system changes, software rollouts, and improvement projects.</span></li>\n<li><span>Manage desktop telephony, Bria phone licences, and user access requests.</span></li>\n<li><span>Coordinate Samsara account setup requests and provide user support.</span></li>\n<li><span>Liaise with the Group IT team to resolve technical issues.</span></li>\n</ul>\n<p><span><span style=\"font-weight: bold\">Oyster Card Administration</span></span></p>\n<ul>\n<li><span>Process and submit Oyster card applications.</span></li>\n<li><span>Maintain records of card allocations, expiry dates, and renewals.</span></li>\n<li><span>Deactivate cards for leavers and expired users.</span></li>\n<li><span>Manage issues raised by TfL regarding card usage and compliance.</span></li>\n</ul>\n<p><span><span style=\"font-weight: bold\">General Office Support</span></span></p>\n<ul>\n<li><span>Produce monthly staff hours reports for the HSQE team.</span></li>\n<li><span>Provide administrative support to Directors and operational managers.</span></li>\n<li><span>Assist with HR processes, including note-taking during investigations, return-to-work meetings, disciplinary hearings, and other employee relations activities.</span></li>\n<li><span>Manage stationery ordering and office supplies.</span></li>\n<li><span>Act as a Fire Warden and support wellbeing initiatives across the division.</span></li>\n<li><span>Support the management of Rail SharePoint sites and divisional communication platforms, including WhatsApp groups.</span></li>\n<li><span>Assist with ad hoc projects and business improvement initiatives as required.<br></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Skills and Experience Required:</span></p>\n<ul>\n<li><span>Previous experience in an administrative, office management, payroll, or coordination role.</span></li>\n<li><span>Strong organisational skills with excellent attention to detail.</span></li>\n<li><span>Experience working with HR, payroll, or workforce management systems.</span></li>\n<li><span>Good understanding of Microsoft Office applications, particularly Excel.</span></li>\n<li><span>Ability to manage multiple priorities and work to deadlines.</span></li>\n<li><span>Strong communication and interpersonal skills.</span></li>\n<li><span>Ability to handle confidential information professionally and discreetly.</span></li>\n<li><span>Experience within a rail, utilities, construction, or infrastructure environment is desirable but not essential.</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: inherit\"><span style=\"font-weight: bold\">Benefits</span></span></p>\n<ul>\n<li><span style=\"color: inherit; font-family: Inter, sans-serif; font-size: 12pt; font-weight: inherit\">24 days holiday</span></li>\n<li><span style=\"color: inherit; font-family: Inter, sans-serif; font-size: 12pt; font-weight: inherit\">Pension scheme and death-in-service benefit</span></li>\n</ul>\n<ul>\n<li><span style=\"color: inherit; font-family: Inter, sans-serif; font-size: 12pt; font-weight: inherit\">Regular training opportunities, including our in-house City &amp; Guilds qualifications</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">About the Lanes Group:</span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-family: Inter, sans-serif\">Lanes Group plc is a leading nationwide utility services provider with over 3,500 dedicated employees. Our diverse subsidiaries drive our success across various sectors, contributing to a remarkable turnover of over £500 million. We are committed to excellence and innovation, ensuring we provide industry leading services to our clients and </span><span style=\"font-family: Inter, sans-serif\">stakeholders. Join us to be part of a dynamic and growing team that values diversity and fosters professional growth.</span></span><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">We are an equal opportunities employer and welcome applications from under-represented members of the community. </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strictly no agencies please </span></p>",
    "compensation": "Up to £32,000 per annum",
    "departmentId": "20313",
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    "jobCategoryId": null,
    "jobOpeningName": "Office Coordinator",
    "departmentLabel": "Rail Division- Lanes Group",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://lanesgroup.bamboohr.com/careers/3117",
    "employmentStatusLabel": "Permanent Full Time"
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