Strategic Salesforce Platform Lead (Senior Admin/Junior Dev)

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    "datePosted": "2026-04-21",
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    "description": "<p><span style=\"font-weight: bold\">Company Description: Innovating at the Intersection of Tech and Real Estate</span></p>\n<p>Join HailSolve, a profitable, tech-enabled B2B firm at the nexus of commercial real estate, insurance, and weather data. We are a lean organization that values service excellence and maintains a strong commitment to work-life balance. Managing over 9 billion square feet of industrial, office, and retail assets, we offer a dynamic, high-growth environment where you can immediately impact core business operations.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">The Opportunity: Drive Platform Strategy and Ownership</span></p>\n<p>We are seeking a Salesforce professional ready to evolve beyond standard administration and step into a critical, strategic role as a solution architect, systems thinker, and business partner.</p>\n<p><br></p>\n<p>You will be the owner of a highly customized Salesforce ecosystem, guiding technical decisions, managing multiple complex integrations, and driving advanced reporting needs.</p>\n<p><br></p>\n<p>This position is a unique chance to take full ownership of a core business platform and directly influence how a growing, profitable company operates.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Key Responsibilities: Strategic Impact and Platform Evolution</span></p>\n<ul>\n<li>Platform Ownership &amp; Evolution: Serve as the primary Salesforce expert, supporting and strategically evolving a heavily customized instance.<br></li>\n<li>Solution Architecture: Design and architect scalable, long-term solutions—moving beyond ticket execution to holistically evaluate business requests and determine strategic approaches.</li>\n<li>Strategic Partnership: Partner directly with multiple team leads and stakeholders to translate complex business needs into technical solutions, managing simultaneous projects, clearly communicating technical tradeoffs and anticipated business impacts.<br>Integration Management: Manage and enhance critical integrations with external systems (e.g., DocuSign, mobile field inspection tools, and other data sources).<br></li>\n<li>Data &amp; Analytics Leadership: Own complex reporting and analytics across Salesforce native tools and Tableau.<br></li>\n<li>Process Governance: Lead the intake and prioritization of change requests and projects across various business functions, ensuring strict alignment with broader business processes and minimizing downstream risk.<br></li>\n<li>Technical Influence: Facilitate technical discussions with stakeholders to challenge assumptions and guide the business toward optimal platform decisions.<br></li>\n<li>Technical Skill Application: Contribute light development work as needed, utilizing Apex, Flows, and integration skills.<br></li>\n<li>Collaboration: Collaborate seamlessly with internal and external teams using tools like Slack and Jira.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Qualifications: What You'll Bring</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Core Experience</span><br></p>\n<ul>\n<li>5+ years of strategic Salesforce experience in administration and solution design roles.<br></li>\n<li>Proven expertise in managing and optimizing highly customized Salesforce environments.<br><br></li>\n</ul>\n<p><span style=\"font-weight: bold\">Technical Skills</span><br></p>\n<ul>\n<li>Hands-on experience with Flows, validation rules, and automation.<br></li>\n<li>Ability to contribute junior-to-mid-level Apex or programmatic solutions.<br></li>\n<li>Expertise in managing integrations and external data sources.<br></li>\n<li>Experience supporting Salesforce Maps, Sales Engagement, or similar tools.<br></li>\n<li>Strong background in reporting and analytics, including Tableau.<br><br></li>\n</ul>\n<p><span style=\"font-weight: bold\">Architecture &amp; Influence</span><br></p>\n<ul>\n<li>A true Solution Mindset: ability to evaluate requests holistically, considering long-term system stability and downstream impacts.<br></li>\n<li>Experience designing scalable, maintainable solutions over quick fixes.<br></li>\n<li>Confidence in engaging stakeholders, pushing back when necessary, and proactively proposing superior alternatives.<br><br></li>\n</ul>\n<p><span style=\"font-weight: bold\">Communication &amp; Leadership</span><br></p>\n<ul>\n<li>Exceptional ability to translate complex technical concepts into clear, non-technical language for business users.<br></li>\n<li>Proven ability to thrive in fast-paced or challenging environments, effectively managing multiple concurrent projects, and skillfully pivoting to address urgent business needs while </li>\n<li>maintaining overall strategic priorities.<br></li>\n<li>Experience acting as a vital bridge between business strategy and technical implementation teams.<br><br></li>\n</ul>\n<p><span style=\"font-weight: bold\">Bonus Points (Nice to Have)</span><br></p>\n<ul>\n<li>Experience in organizations with multiple external data integrations.<br></li>\n<li>Exposure to field operations or mobile inspection tools.<br></li>\n<li>Prior experience in a contract-to-hire or consulting environment.<br></li>\n<li>General knowledge of AI tools.<br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">The Environment: High Impact &amp; Growth</span><br><br></p>\n<ul>\n<li><span style=\"font-weight: bold\">Location:</span> This is an onsite role based in Nashville, TN.<br><br></li>\n<li><span style=\"font-weight: bold\">Culture:</span> We offer a fast-paced, engaging, and collaborative culture where we enjoy our work and encourage frequent, positive interaction across the full team. We also maintain a disciplined approach, ensuring time for focused, \"head-down\" execution when complex technical work is required.<br><br></li>\n<li><span style=\"font-weight: bold\">The Ideal Fit: </span>We seek a resilient, solutions-oriented individual who is confident in driving critical business and technical conversations. This role offers significant autonomy and the opportunity to make a tangible difference every day.<br><br></li>\n<li><span style=\"font-weight: bold\">Work Authorization:</span> Must be legally authorized to work in the United States. HailSolve does not provide visa sponsorship for this position now or in the future.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Company Benefits</span></p>\n<ul>\n<li>3 Weeks of PTO</li>\n<li>5 Paid Sick Days</li>\n<li>2 Floating Holidays</li>\n<li>12 Paid Holidays</li>\n<li>Employer Paid Health, Dental, and Vision Insurance for Employee</li>\n<li>Employer Paid Life/AD&amp;D Insurance</li>\n<li>Employer Paid Short Term Disability and Accident Insurance</li>\n<li>Retirement Program with Company Match</li>\n</ul>",
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