Home › Companies › Allianceanimalhealth › Veterinary Customer Service Representative
Veterinary Customer Service Representative
Allianceanimalhealth · Ventura, CA, United States · Active · SmartRecruiters
Job facts
| Field | Value |
|---|---|
| Company | Allianceanimalhealth |
| Title | Veterinary Customer Service Representative |
| Normalized title | - |
| Department / team | Jennifer Rames |
| Location | Ventura, CA, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | SmartRecruiters |
| Posted / first seen | 2026-06-03 / 2026-06-04 |
| Changed / last seen | 2026-06-04 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Allianceanimalhealth. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through SmartRecruiters. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Ventura. | Open |
| Department jobs | Active postings in Jennifer Rames. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Allianceanimalhealth |
| Source | ff94c0d8-b5cf-4702-aa2c-9835c3690e2e |
| ATS provider | SmartRecruiters |
Description
Horizon Veterinary Specialists, founded in August 2018 by five board-certified veterinarians, aims to drive positive influence in the veterinary community. With a state-of-the-art facility, a culture centered on inclusion and education, and a passion for excellent medicine, Horizon is committed to serving patients and clients, while supporting the dedicated professionals in veterinary medicine.
Our 24/7 emergency and critical care team serves small animal patients across Ventura and surrounding counties, accepting walk-ins and referrals. We have a large, fully equipped, multi-unit ICU that includes an isolation ward and quiet rooms. Our emergency department team is fortunate to have access to our Internal Medicine department six days a week, for consultation and supportive services.
We are a growing practice who is always looking for skilled, caring and compassionate people to join our team! Our team at Horizon Veterinary Specialists works in a collaborative, yet driven environment which provides abundant opportunities for growth, development, and patient/client service . We understand and embrace the importance of every pet as a family member and treat each one with the utmost care.
Learn more at about us at horizonvets.com
Job duties include, but are not limited to:
Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
We're Looking For:
Minimum 1 year of veterinary experience preferred or 3+ years customer service experience in other fields. Compassionate, calm team player with a positive attitude. Exceptional multitasking abilities and strong communication skills. Highly organized with excellent computer proficiency. Self-motivated, with a desire to continuously learn and grow in your role. Ability to handle emotionally charged situations with professionalism and resilience. Excellent written and verbal communication skills, especially in difficult or emotional circumstances. Comfortable working in a veterinary environment—must not be squeamish. Ability to adapt quickly to changing situations and manage multiple priorities effectively.
We offer our staff:
Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) Employee Assistance Program Paid Vacation and Sick Time for ALL Employees Paid Bereavement Program Paid Parental Leave Program Competitive Compensation Continuing Education Allowance (applicable to licensed employees) Tuition Assistance Program Access to a CVA/CVT/CVPM Partnership through Penn Foster Career Development Opportunities Referral Bonus Program for most positions! Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: https://allianceanimal.com/additionaljobdescriptiondetails/
#SS3
Full job record
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| Board ID | ff94c0d8-b5cf-4702-aa2c-9835c3690e2e |
| Provider | smartrecruiters |
| Provider Job Key | 744000130064162 |
| Title | Veterinary Customer Service Representative |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Ventura, CA, United States |
| Department | Jennifer Rames |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | CA |
| City | Ventura |
| Salary Raw | Horizon Veterinary Specialists, founded in August 2018 by five board-certified veterinarians, aims to drive positive influence in the veterinary community. With a state-of-the-art facility, a culture centered on inclusion and education, and a passion for excellent medicine, Horizon is committed to serving patients and clients, while supporting the dedicated professionals in veterinary medicine. Our 24/7 emergency and critical care team serves small animal patients across Ventura and surrounding counties, accepting walk-ins and referrals. We have a large, fully equipped, multi-unit ICU that includes an isolation ward and quiet rooms. Our emergency department team is fortunate to have access to our Internal Medicine department six days a week, for consultation and supportive services. We are a growing practice who is always looking for skilled, caring and compassionate people to join our team! Our team at Horizon Veterinary Specialists works in a collaborative, yet driven environment which provides abundant opportunities for growth, development, and patient/client service . We understand and embrace the importance of every pet as a family member and treat each one with the utmost care. Learn more at about us at horizonvets.com Job duties include, but are not limited to: Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development. We're Looking For: Minimum 1 year of veterinary experience preferred or 3+ years customer service experience in other fields. Compassionate, calm team player with a positive attitude. Exceptional multitasking abilities and strong communication skills. Highly organized with excellent computer proficiency. Self-motivated, with a desire to continuously learn and grow in your role. Ability to handle emotionally charged situations with professionalism and resilience. Excellent written and verbal communication skills, especially in difficult or emotional circumstances. Comfortable working in a veterinary environment—must not be squeamish. Ability to adapt quickly to changing situations and manage multiple priorities effectively. We offer our staff: Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) Employee Assistance Program Paid Vacation and Sick Time for ALL Employees Paid Bereavement Program Paid Parental Leave Program Competitive Compensation Continuing Education Allowance (applicable to licensed employees) Tuition Assistance Program Access to a CVA/CVT/CVPM Partnership through Penn Foster Career Development Opportunities Referral Bonus Program for most positions! Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. *Note – some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: https://allianceanimal.com/additionaljobdescriptiondetails/ #SS3 |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://jobs.smartrecruiters.com/AllianceAnimalHealth/744000130064162-veterinary-customer-service-representative |
| Apply URL | https://jobs.smartrecruiters.com/AllianceAnimalHealth/744000130064162-veterinary-customer-service-representative?oga=true |
| First Seen At | 2026-06-04 12:18:18Z |
| Last Seen At | 2026-06-06 10:52:22Z |
| Last Checked At | 2026-06-06 10:52:22Z |
| Last Changed At | 2026-06-04 12:18:18Z |
| Inactive At | — |
| Source Posted At | 2026-06-03 17:54:21Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=allianceanimalhealth/date=2026-06-06/2026-06-06T10-51-51-993Z-8f64bfe336bca8a2b278cbf5a5376d3ab70d7463cfdfc1ecd9e849ef02368742.json |
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