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Patient Services Representative

E56c13c4 Abf5 474d A873 962cf9a38fe0 19000101 000001 · Delray, Delray Beach, FL, US, Delray Beach, FL · Active · $18–$18 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyE56c13c4 Abf5 474d A873 962cf9a38fe0 19000101 000001
TitlePatient Services Representative
Normalized title-
Department / team-
LocationDelray, FL, United States
Work model-
Employment typeFull Time
Salary$18–$18 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2024-11-13 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from E56c13c4 Abf5 474d A873 962cf9a38fe0 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Delray.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyE56c13c4 Abf5 474d A873 962cf9a38fe0 19000101 000001
Source0d4ca9d8-9322-4089-b8a3-87a8c7658767
ATS providerADP Workforce Now Recruiting

Description

The Patient Services Representative will greet patients, activate patient files, and move patients through a pre-determined schedule of appointments. This position requires a high commitment to service excellence. Facilitates and coordinates all the patient healthcare needs. Duties and Responsibilities Answers calls following company scripts and follows telephone etiquette. All calls must be followed up and/or returned before the end of each workday. Greets and directs patients throughout the center. Conducts all activities in a polite, courteous, and professional manner and abides by company policies and procedures. Promotes and reinforces patient centered medical home concepts with patients and staff. Must verify patients' health insurance for eligibility. Responsible for checking in/out in a timely manner and verifies that all tests ordered by physician were performed before the patient leaves. Responsible for requesting in network referrals as ordered by PCP upon check out. Responsible for scanning patient documents such as patient registration form, insurance cards and identification cards in the EHR. Schedules patient appointments as needed. Sort and distribute faxes. Collects patient payments and ensures payments are properly recorded and processed. Prepares patient co-pays for Billing Dept. Balance receipts and send for deposit. Always maintain work area clean and organized work area. Complies with HIPAA regulations. Responsible for verifying and updating patient demographic information on all encounters Responsible for preparing the transportation list for the next workday Responsible for confirming appointments for the following workday. Responsible for calling all patients that did not show-up to their appointment to reschedule their appointment. Responsible for assisting with HEDIS process and procedures. Performs other duties as assigned. Qualifications Education/Experience: High School Diploma or equivalent Bi-lingual English/Spanish preferred; must be able to read, write and speak English Basic computer knowledge: MS Word and MS Excel, internet, document with Electronic Health Records and/or authorization system with minimal typing/spelling errors, send e-faxes and email. Excellent and strong people skill; independent decision making and customer service oriented. Receptionist/clerical experience required; healthcare environment preferred Skills: Basic computer skills to be able to recognize and understand our appointment system Excellent communication, Customer Service, and telephone skills Cheerful, pleasant, knowledgeable, and professional demeanor, must always display a smile Strong organizational skills and ability to multitask effectively Detail oriented and able to work efficiently in a stressful environment Strong sense of teamwork and able to manage high volume of interpersonal relationships with tact and diplomacy Must be able to work independently and relate well with all levels of individuals within the organization Able to always respect and maintain patient confidentiality Must be able to follow policies, procedures, work flexible schedules and locations Must be able to work with the Practice Management and/or Electronic Health Record System Clinical Care provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, disability status, genetics, citizenship status, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Job Type: Full-time

Full job record

Job IDd2ad4743f9e7ba6b45460e90baeec6da562989d4
Org ID2ae5d7c6-19bf-4a86-b3a4-243dc5785200
Source ID0d4ca9d8-9322-4089-b8a3-87a8c7658767
Board ID0d4ca9d8-9322-4089-b8a3-87a8c7658767
Provideradp_workforcenow
Provider Job Key568802
TitlePatient Services Representative
Normalized Title—
Statusactive
Activeyes
Location TextDelray, Delray Beach, FL, US, Delray Beach, FL
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionFL
CityDelray
Salary Raw17.50 To 17.50 (USD) Hourly
Salary Min17.5
Salary Max17.5
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e56c13c4-abf5-474d-a873-962cf9a38fe0&ccId=19000101_000001&lang=en_US&type=JS&jobId=568802&jwId=9200952040699_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e56c13c4-abf5-474d-a873-962cf9a38fe0&ccId=19000101_000001&lang=en_US&type=JS&jobId=568802&jwId=9200952040699_1
First Seen At2026-05-31 18:15:03Z
Last Seen At2026-06-06 13:00:15Z
Last Checked At2026-06-06 13:00:15Z
Last Changed At2026-06-06 13:00:15Z
Inactive At—
Source Posted At2024-11-13 18:11:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=e56c13c4-abf5-474d-a873-962cf9a38fe0|19000101_000001/date=2026-06-06/2026-06-06T13-00-14-005Z-402b063de4a85894bb81204309f250e85a2d6540c39b674b98bb6f682b659187.json
Event Fields
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  "last_changed_at": "2026-06-06T13:00:15.352Z",
  "active_status": "active"
}
Parsed Structured
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Extensions
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    "requisitionDescription": "<div><div style='box-sizing: inherit; color: rgb(89, 89, 89); font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' id=\"isPasted\"><div style=\"box-sizing: inherit;\"><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\">The Patient Services Representative will greet patients, activate patient files, and move patients through a pre-determined schedule of appointments. This position requires a high commitment to service excellence. Facilitates and coordinates all the patient healthcare needs.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><br></p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><b style=\"box-sizing: inherit; font-weight: 700;\">Duties and Responsibilities</b></p><ul style=\"box-sizing: inherit; margin-bottom: 0.625rem !important;\"><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Answers calls following company scripts and follows telephone etiquette.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">All calls must be followed up and/or returned before the end of each workday.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Greets and directs patients throughout the center.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Conducts all activities in a polite, courteous, and professional manner and abides by company policies and procedures.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Promotes and reinforces patient centered medical home concepts with patients and staff.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Must verify patients&#39; health insurance for eligibility.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Responsible for checking in/out in a timely manner and verifies that all tests ordered by physician were performed before the patient leaves.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Responsible for requesting in network referrals as ordered by PCP upon check out.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Responsible for scanning patient documents such as patient registration form, insurance cards and identification cards in the EHR.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Schedules patient appointments as needed.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Sort and distribute faxes.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Collects patient payments and ensures payments are properly recorded and processed.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Prepares patient co-pays for Billing Dept. Balance receipts and send for deposit.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Always maintain work area clean and organized work area.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Complies with HIPAA regulations.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Responsible for verifying and updating patient demographic information on all encounters</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Responsible for preparing the transportation list for the next workday</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Responsible for confirming appointments for the following workday.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Responsible for calling all patients that did not show-up to their appointment to reschedule their appointment.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Responsible for assisting with HEDIS process and procedures.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Performs other duties as assigned.</li></ul><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><b style=\"box-sizing: inherit; font-weight: 700;\">Qualifications</b></p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><b style=\"box-sizing: inherit; font-weight: 700;\">Education/Experience:</b></p><ul style=\"box-sizing: inherit; margin-bottom: 0.625rem !important;\"><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">High School Diploma or equivalent</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Bi-lingual English/Spanish preferred; must be able to read, write and speak English</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Basic computer knowledge: MS Word and MS Excel, internet, document with Electronic Health Records and/or authorization system with minimal typing/spelling errors, send e-faxes and email.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Excellent and strong people skill; independent decision making and customer service oriented.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Receptionist/clerical experience required; healthcare environment preferred</li></ul><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\">Skills:</p><ul style=\"box-sizing: inherit; margin-bottom: 0.625rem !important;\"><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Basic computer skills to be able to recognize and understand our appointment system</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Excellent communication, Customer Service, and telephone skills</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Cheerful, pleasant, knowledgeable, and professional demeanor, must always display a smile</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Strong organizational skills and ability to multitask effectively</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Detail oriented and able to work efficiently in a stressful environment</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Strong sense of teamwork and able to manage high volume of interpersonal relationships with tact and diplomacy</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Must be able to work independently and relate well with all levels of individuals within the organization</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Able to always respect and maintain patient confidentiality</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Must be able to follow policies, procedures, work flexible schedules and locations</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Must be able to work with the Practice Management and/or Electronic Health Record System</li></ul><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><br></p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><i style=\"box-sizing: inherit;\">Clinical Care provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, disability status, genetics, citizenship status, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</i></p></div></div><div style='box-sizing: inherit; color: rgb(89, 89, 89); font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\">Job Type: Full-time</p></div></div>\n",
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Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/d2ad4743f9e7ba6b45460e90baeec6da562989d4?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/2ae5d7c6-19bf-4a86-b3a4-243dc5785200JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/0d4ca9d8-9322-4089-b8a3-87a8c7658767JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/d2ad4743f9e7ba6b45460e90baeec6da562989d4/eventsJSON

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