Customer Care Specialist

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  "source_hash": "374c4a988138b87ee516a3471993828b0b1a603b7a32aa374e7eeef2c1cff219",
  "last_changed_at": "2026-05-31T17:54:36.576Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Contact Center, Rochester, NY, United States",
    "city": "Rochester",
    "region": "NY",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:13:53.313Z",
  "launch_scope": {
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    "included": true,
    "language": "en",
    "location": {
      "raw": "Contact Center, Rochester, NY, United States",
      "city": "Rochester",
      "region": "NY",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
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  "workplace_type": null,
  "salary_currency": null
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{}

{
  "Id": "2020dac2-6c12-41fa-b979-56161e554136",
  "Title": "Customer Care Specialist",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
  "Locations": [
    {
      "Id": "1d84a676-8972-46c8-a0ec-0a604cf48b43",
      "Address": {
        "City": "Rochester",
        "Line1": "225 Chestnut St",
        "Line2": null,
        "State": {
          "Code": "NY",
          "Name": "New York"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "14604"
      },
      "Coordinates": {
        "Latitude": 43.15268033204857,
        "Longitude": -77.60273644235124
      },
      "DisplayName": true,
      "LocalizedName": "Contact Center",
      "SourceOfTruth": 0,
      "DisplayAddress": true,
      "DisplayLocationId": true,
      "DisplayDescription": false,
      "LocalizedLocationId": "Corporate Headquarters",
      "DisplayStreetAddress": false,
      "LocalizedDescription": null
    }
  ],
  "MatchScore": 1,
  "PostedDate": "2026-05-01T14:28:26.486Z",
  "JobCategoryName": "ESL Careers",
  "JobLocationType": 0,
  "OpportunityType": 0,
  "BriefDescription": "Discover something bigger. A career that grows with you — at ESL. We are currently looking for full-time Customer Care Specialists (Telebankers) to assist members over the phone in our contact center. Our contact center is located in the heart of downtown Rochester at our corporate headquarters. As a Customer Care Specialist at ESL, you will receive incoming calls from members and assist them with a variety of transactions to meets their needs while creating a positive member experience. ESL is one of the largest and most successful federal credit unions in the country. Since 2010, ESL has been consistently ranked one of the BEST Workplaces in America by Great Place to Work®",
  "MatchedLocations": [],
  "RequisitionNumber": "CUSTO003011"
}