Bilingual Part-time Crisis Hotline Counselor- 16 hours- Shift 1

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    "city": "HOUSTON",
    "jobId": 427784,
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    "jobTitle": "Bilingual Part-time Crisis Hotline Counselor- 16 hours- Shift 1",
    "location": "HOUSTON, TX 77054",
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    "description": "<div>\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The Bilingual Part-time Crisis Hotline Counselor is a critical role within the Houston Area Women’s Center that provides real-time support to clients in immediate need.  The Bilingual Part-time Crisis Hotline Counselor conducts intakes and assessments to provide a full spectrum of services in collaboration with programs across the agency.  The Bilingual Part-time Crisis Hotline Counselor is responsible for conducting crisis intervention, emotional support, danger assessment, safety planning, shelter placement, information, and referral to domestic and sexual violence survivors through two 24-hour crisis hotlines. </span></span></p></div>\n\n<p style=\"margin-right:3px;\"> </p>\n\n<p style=\"margin-left:3px;margin-right:3px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><strong><span style=\"background-color:#ffffff;\">Your Schedule:</span></strong></span></span></span></span></p>\n\n<p style=\"margin-left:3px;margin-right:3px;\"> </p>\n\n<ul style=\"list-style-type:square;\">\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"background-color:#ffffff;\">Part-Time </span></span></span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"background-color:#ffffff;\">Saturday &amp; Sunday 8:30 a.m.-5:00 p.m.</span></span></span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"background-color:#ffffff;\">16 hours per week</span></span></span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"background-color:#ffffff;\">Work Model: Hybrid</span></span></span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"background-color:#ffffff;\">Local Travel:</span><strong> </strong><span style=\"background-color:#ffffff;\">5% trainings and meetings.</span></span></span></span></span></li>\n</ul>\n\n<p style=\"margin-left:3px;margin-right:3px;\"> </p>\n\n<p style=\"margin-left:3px;margin-right:3px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><strong><span style=\"background-color:#ffffff;\">Our Total Compensation Package:</span></strong></span></span></span></span></p>\n\n<p style=\"margin-left:3px;margin-right:3px;\"> </p>\n\n<ul style=\"list-style-type:square;\">\n\t<li>Hourly Compensation<span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">:<span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"background-color:#ffffff;\"> $18.04 </span></span></span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"background-color:#ffffff;\">Pay schedule semi-monthly</span></span></span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">401K match</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Employee Assistance Program</span></span></li>\n</ul>\n\n<p style=\"margin-right:3px;\"> </p>\n\n<p style=\"margin-right:3px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"background-color:#ffffff;\">Imagine a place where your talent can make a meaningful difference in people’s lives. Working at Houston Area Women’s center gives you a rewarding experience in which our diverse team of employees work together as part of the empowerment of a survivor’s life and at the same time part of a much larger mission. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. Every day we continue to embed diversity, inclusion, belonging, and equity in everything we do as we provide service to survivors of domestic and sexual violence.</span></span></span></span></span></p>",
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Working at Houston Area Women’s center gives you a rewarding experience in which our diverse team of employees work together as part of the empowerment of a survivor’s life and at the same time part of a much larger mission. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. 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    "qualifications": "<p style=\"margin-left:3px;margin-right:3px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><strong><span style=\"background-color:#ffffff;\">The Requirements We are Seeking:</span></strong></span></span></span></span></p>\n<p style=\"margin-left:3px;margin-right:3px;\"> </p>\n<ul style=\"list-style-type:square;\">\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">High school diploma or equivalent</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Actively enrolled in college with a major in Social Work, Criminal Justice, Sociology, Psychology, Public Health, Counseling, Communications, or Business Administration.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\">Bachelor's Degree in Social Work, Criminal Justice, Sociology, Psychology, Public Health, Counseling, Communications, or Business Administration, strongly preferred. </span></span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#000000;\">A minimum of 6 months of experience working within a social services, customer service, or call-center setting.</span></span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\">Proficient in Microsoft Office (Word, Excel, Outlook, Teams).</span></span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Bilingual in both Spanish and English, able to read, speak, and write both languages fluently.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"background-color:#ffffff;\">You have a valid Texas driver’s license with a good driving record; reliable transportation; ability to travel to off-site locations utilizing personal transportation</span></span></span></span></span></li>\n</ul>\n\n<p style=\"margin-left:48px;\"> </p>\n\n<p style=\"margin-left:48px;\"> </p>\n\n<p style=\"margin-left:3px;margin-right:3px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><strong><span style=\"background-color:#ffffff;\">What you Deliver in this role:</span></strong></span></span></span></span></p>\n\n<p style=\"margin-left:3px;margin-right:3px;\"> </p>\n\n<ul>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\">You will provide crisis intervention, emotional support, information &amp; referral, education, support, and advocacy to survivors of domestic and sexual violence.</span></span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\">You will conduct danger assessment and creates safety plans based on each client's individual case and needs.</span></span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\">You will provide shelter screening and coordination of shelter placement and emergency transportation of clients.</span></span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\">You will make CPS and APS reports as required and needed.</span></span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\">You will keep accurate client and hotline data/records for monthly reports.</span></span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\">You will communicate with on-call staff including Coordinator, hospital accompaniment counselors and community partners.</span></span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\">You will communicate with HAWC’s answering service to relay and respond to messages.</span></span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\">You will communicate with leadership and other hotline staff at the counseling building regarding case management and other issues.</span></span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\">You will attend mandatory monthly meetings and trainings with the Hotline &amp; Crisis Intervention Service Coordinator, All Department Staff Meetings, and/or meet as assigned.</span></span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\">You will conduct intakes and assess the client needs to determine next steps and processes appropriate documentation:  Housing assessment, EPA Assessment, Lease Termination, Good Cause, Address Confidentiality, Utility Waivers, and Legal Referrals.</span></span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\">You will provide counseling intakes for critical client cases to provide support to the Behavioral Health and Wellness Department.</span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\">Other duties/projects as assigned.</span></span></span></span></li>\n</ul>\n\n<p style=\"margin-left:48px;\"> </p>\n\n<p style=\"margin-left:48px;\"> </p>\n\n<p style=\"margin-left:3px;margin-right:3px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><strong><span style=\"background-color:#ffffff;\">What Skills and Assets you bring, and more:</span></strong></span></span></span></span></p>\n\n<p style=\"margin-left:3px;margin-right:3px;\"> </p>\n\n<ul style=\"list-style-type:square;\">\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\">Excellent attention to details</span></span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\">Demonstration of professional objectivity and appreciation for confidential information</span></span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\">Ability to follow instructions and to adhere to policies and procedures</span></span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\">Ability to prioritize tasks to meet individual and team deadlines</span></span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\">Has a growth mindset and is a good team player</span></span></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\">Strong communication skills, both verbally and in writing.</span></span></span></span></li>\n</ul>\n\n<p style=\"margin-right:3px;\"> </p>\n\n<p style=\"margin-right:3px;\"> </p>\n\n<p style=\"margin-left:3px;margin-right:3px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"background-color:#ffffff;\">When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help, but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.</span></span></span></span></span></p>",
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      "date": "2019-06-24T14:35:51.000Z",
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