Senior Compliance Officer, Financial Aid

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    "description": "<h4><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>SUMMARY</strong></span></span></h4>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">In support of the university&rsquo;s mission and objectives, the Senior Compliance Officer provides oversight on all federal, state, and institutional regulations and requirements, as well as the implementation of the highest level of customer service. This role has primary responsibility to ensure compliance with all financial aid policies, procedures, and regulations for the University.</span></span></p>\n\n<hr />\n<div style=\"margin-left:-6px\">\n<h4><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>&nbsp; Regulatory Compliance and Oversight</strong></span></span></h4>\n</div>\n\n<ul>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Ensures compliance with all financial aid policies, procedures, and regulations during the review of financial aid applications.</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Exercises judgment in interpreting federal and state regulations for specific student situations.</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Manages the Return to Title IV process to ensure adherence to federal guidelines.</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Provides direct oversight of the Satisfactory Academic Progress (SAP) and Professional Judgment processes, including supervision and program management for accurate and timely processing of appeals.</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Compiles and coordinates data related to SAP, Professional Judgment, and other institutional appeals.</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Serves as the Financial Aid Compliance Liaison for Athletics/NCAA.</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Processes all state-required audits, reconciliations, and reports by semester and annually.</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Provides oversight of audits and establishes best practices for handling conflicting information.</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Participates in the development of institutional financial aid procedures to enhance efficiency and service quality.</span></span></div>\n\t</li>\n</ul>\n\n<h4><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Customer Service and Student Support</strong></span></span></h4>\n\n<ul>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Ensures high-level customer service performance by communicating and providing families with strategies for meeting college costs.</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Provides accurate and appropriate information to prospective and continuing students, as well as parents, regarding educational costs, financial aid resources, program eligibility, and the financial aid application process.</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Facilitates clear communication of financial aid decisions and appeal outcomes to students and families.</span></span></div>\n\t</li>\n</ul>\n\n<h4><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Data Analysis and Reporting</strong></span></span></h4>\n\n<ul>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Compiles, manages, and analyzes data related to SAP, Professional Judgment, and institutional appeals.</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Processes and ensures the accuracy of state-required reports and reconciliations.</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Oversees the preparation and submission of audit reports to maintain compliance with regulatory requirements.</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Assists in preparing special projects and reports as requested by leadership.</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Establishes and revises business processes for efficient aid program management.</span></span></div>\n\t</li>\n</ul>\n\n<h4><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Professional Development and Operational Support</strong></span></span></h4>\n\n<ul>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Regularly reads professional publications, articles, and handbooks to support continuous improvement in staff and departmental processing of aid.</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Provides support to the Director by communicating progress toward defined goals and compliance standards as required by the U.S. Department of Education (ED) and Florida Department of Education (FLDOE).</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Manages purchase order (PO) transactions and departmental supply orders.</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Assists with the training and development of staff, sharing updated practices and knowledge to ensure operational effectiveness.</span></span></div>\n\t</li>\n</ul>\n",
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Professional NASFAA Credentials preferred,&nbsp;FAAC Designation preferred.\\n\\nEXPERIENCE\\n\\n1+ years&rsquo; of progressive experience in financial aid administration. Mastery in financial aid procedures, regulations, and practices, required. 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Knowledge in PowerFaids and Jenzabar is preferred.</span></span></p>\n\n<h4><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>ESSENTIAL COMPETENCIES</strong> (Knowledge, Skills, and Abilities)<strong>&nbsp;</strong></span></span></h4>\n\n<ul>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Customer Service Orientation&nbsp;</strong>&ndash; Keeps internal and/or external key stakeholder(s), students, parents, faculty, staff and community partners in mind at all times.&nbsp;</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Professionalism&nbsp;</strong>&ndash; Displays a high level of professionalism, e.g. timeliness, reliability, communication, and work ethic.</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Christ-first Faith&nbsp;</strong>&ndash; Provides spiritual support to community members, including students, on their Christian faith journey.</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Analytical Thinking &amp; Decision Making &ndash;&nbsp;</strong>Identifies and understands trends and/or issues, connects data points through analysis and logical conclusions/actionable strategies.</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Attention to Detail&nbsp;</strong>&ndash;<strong>&nbsp;</strong>Ability to efficiently and accurately focus on a specific task or number of tasks. Reviews details with a critical eye.</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Confidentiality</strong> &ndash; Maintains the necessary confidentiality and discretion required for the position.</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Effective Communication</strong> &ndash; Expresses ideas and information in a clear and concise manner both verbally and in writing to convey clear, well-articulated messaging across a wide variety of audiences.</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Establishes Trust</strong> &ndash; Gains the confidence of others by actions and words that promote being honest, forthcoming, and vulnerable.</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Results Orientation &amp; Accountability</strong> &ndash; Takes accountability and identifies, executes and drives actions to consistently achieve desired results.</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Technology &ndash;&nbsp;</strong>Strong aptitude to learn new technologies as department processes evolve<strong>.</strong></span></span></div>\n\t</li>\n</ul>\n\n<h4><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>ADDITIONAL REQUIREMENTS</strong></span></span></h4>\n\n<ul>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Ability to work non-routine hours during certain times of the year.</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Ability to sit for prolonged periods of time.</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\">Ability to traverse campus and stairs.</span></span></div>\n\t</li>\n</ul>\n",
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