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RN Case Manager, Bilingual Required, Hybrid Position, TrueCare
Truecare · Vista, CA, 92081 · Hybrid · Active · JazzHR / ApplyToJob
Job facts
| Field | Value |
|---|---|
| Company | Truecare |
| Title | RN Case Manager, Bilingual Required, Hybrid Position, TrueCare |
| Normalized title | - |
| Department / team | - |
| Location | Vista, CA, United States |
| Work model | Hybrid / Hybrid |
| Employment type | Full Time |
| Salary | USD |
| Status | active |
| ATS provider | JazzHR / ApplyToJob |
| Posted / first seen | 2026-04-22 / 2026-05-30 |
| Changed / last seen | 2026-05-30 / 2026-06-19 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Truecare. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through JazzHR / ApplyToJob. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Vista. | Open |
| Work model jobs | Active Hybrid postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Truecare |
| Source | 7a1db9d9-285e-4f1c-b52c-f0a994abebe2 |
| ATS provider | JazzHR / ApplyToJob |
Description
TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care.
TrueCare is seeking an experienced Registered Nurse (RN) Case Manager to lead and support our centralized Case Management team. This essential role focuses on population health, chronic care management, patient-centered medical home (PCMH) models, and team-based care delivery.
Key Responsibilities:
Care Delivery Optimization & Population Health
Apply nursing standards, Patient-Centered Medical Home (PCMH) principles, and emerging care delivery models to optimize workflows, care coordination, and patient outcomes. Monitor and evaluate the effectiveness of care management activities, adjusting processes as needed to improve quality, access, and efficiency. Drive organization-wide improvements in care delivery by standardizing care management workflows, improving transitions of care, and enhancing interdisciplinary collaboration. Influence population health strategy through data analysis, quality improvement initiatives, and patient feedback to improve chronic care management and access to services. Use performance metrics and outcomes data to identify gaps in care, reduce fragmentation, and continuously improve patient outcomes across the organization. Health Equity & Underserved Populations Lead care management initiatives that address health disparities and social determinants of health affecting underserved and vulnerable populations. Advance health equity through bilingual, culturally responsive care coordination that is patient-centered and accessible. Directly improve health outcomes for underserved patients, including those with chronic disease, behavioral health needs, and psychosocial barriers. Support staff in delivering compassionate, high-quality care aligned with TrueCare’s mission to serve the underserved. Workforce Support & Operational Effectiveness Ensure appropriate patient panel assignments and equitable workload distribution across the care management team. Promote consistent, high-quality care coordination practices that support staff effectiveness and sustainable operations. Ensure Care Coordinators operate within the Team-Based Care model and align with organizational goals and care delivery standards. Quality, Compliance & Documentation Ensure accurate, timely electronic documentation in compliance with HIPAA and TrueCare standards. Implement, monitor, and audit transitions of care to ensure timeliness, accuracy, and continuity. Track, trend, and analyze clinical and operational data to support continuous quality improvement. Assist in preparation for audits conducted by health plans, regulatory agencies, and other external entities. Patient Care & Care Coordination Provide supervision and support for care coordination services, particularly for high-risk and complex patients. Facilitate timely patient access to primary care and specialty providers. Investigate and respond to patient, provider, and client concerns related to care management services. Assist care coordinators with direct patient care, preventive screenings, and daily patient interactions as needed. Collaboration & Strategic Partnerships Promote multidisciplinary collaboration among providers, leadership teams, families, and caregivers to strengthen continuity of care. Partner with organizational leadership to align care management operations with population health goals, value-based care models, and regulatory requirements. Build and maintain relationships with health plans to support comprehensive, coordinated care for high-risk populations. Drive measurable improvements in population health, chronic disease management, patient satisfaction, and clinical outcomes. Qualifications & Experience
Active Registered Nurse (RN) license in California Graduate of an accredited California school of professional nursing Bachelor of Science in Nursing (BSN) from an accredited institution Minimum 3 years of outpatient clinical nursing experience Minimum 2 years of supervisory or management experience in a healthcare setting Minimum 1 year of case management experience Bilingual in English and Spanish (required) Proficiency with Electronic Health Records (EHRs) and Microsoft Office (Outlook, Word) Preferred Qualifications Bachelor’s degree in nursing, health administration, or a related field (or equivalent combination of education and experience) Strong background in population health, chronic care management, or value-based care models
Benefits & Compensation Competitive Compensation Generous Paid Time Off Low-cost medical, dental, vision, and life insurance Supportive, mission-driven work environment focused on health equity and community impact The pay range for this role $92,977 to $139,466 on a salary basis. Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer.
TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here.
Full job record
| Job ID | d20c4b2daee4c03ed679c927f04a7774c9dc2340 |
| Org ID | e0efe771-a3b3-4a28-b077-ec6694b5342e |
| Source ID | 7a1db9d9-285e-4f1c-b52c-f0a994abebe2 |
| Board ID | 7a1db9d9-285e-4f1c-b52c-f0a994abebe2 |
| Provider | jazzhr |
| Provider Job Key | d2HVJ8ReHO |
| Title | RN Case Manager, Bilingual Required, Hybrid Position, TrueCare |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Vista, CA, 92081 |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | hybrid |
| Remote Policy | hybrid |
| Country | United States |
| Region | CA |
| City | Vista |
| Salary Raw | USD |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://truecare.applytojob.com/apply/d2HVJ8ReHO/RN-Case-Manager-Bilingual-Required-Hybrid-Position-TrueCare |
| Apply URL | https://truecare.applytojob.com/apply/d2HVJ8ReHO/RN-Case-Manager-Bilingual-Required-Hybrid-Position-TrueCare |
| First Seen At | 2026-05-30 05:55:47Z |
| Last Seen At | 2026-06-19 11:24:05Z |
| Last Checked At | 2026-06-19 11:24:05Z |
| Last Changed At | 2026-05-30 05:55:47Z |
| Inactive At | — |
| Source Posted At | 2026-04-22 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=truecare/date=2026-06-19/2026-06-19T11-24-02-868Z-9ee61bbb3ad9f15e1fd17f7a5906fcaa79d3f1a1390cc53ebdfed5e6d7b920a7.json |
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"url": "https://truecare.applytojob.com/apply/jobs/details/d2HVJ8ReHO?&",
"heading": "RN Case Manager, Bilingual Required, Hybrid Position, TrueCare",
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"description_html": "<img alt=\"Truecare Logo\" height=\"98\" src=\"https://assets.jazz.co/customers/customer_20241010210823_7JQSG4AJGSG7ZXYB/layout/20241014202120-TrueCare_Logo_Tagline_URL%20(1).png\" style=\"float:left;\" width=\"300\"> <img alt=\"\" height=\"100\" src=\"https://assets.jazz.co/customers/customer_20241010210823_7JQSG4AJGSG7ZXYB/layout/20241014203100-image-20241014163102-2.jpeg\" width=\"100\"><p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care.<br><br><span style=\"line-height:115%;\">TrueCare is seeking an experienced <b>Registered Nurse (RN) Case Manager</b> to lead and support our centralized Case Management team. This essential role focuses on population health, chronic care management, patient-centered medical home (PCMH) models, and team-based care delivery.</span><br><br><span style=\"line-height:115%;\">Key Responsibilities:</span><br><u><strong><span style=\"line-height:115%;\">Care Delivery Optimization & Population Health</span></strong></u></span></span></p><ul><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Apply nursing standards, Patient-Centered Medical Home (PCMH) principles, and emerging care delivery models to optimize workflows, care coordination, and patient outcomes.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Monitor and evaluate the effectiveness of care management activities, adjusting processes as needed to improve quality, access, and efficiency.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Drive organization-wide improvements in care delivery by standardizing care management workflows, improving transitions of care, and enhancing interdisciplinary collaboration.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Influence population health strategy through data analysis, quality improvement initiatives, and patient feedback to improve chronic care management and access to services.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Use performance metrics and outcomes data to identify gaps in care, reduce fragmentation, and continuously improve patient outcomes across the organization.</span></span></span></li></ul><div style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><u><strong><span style=\"line-height:115%;\">Health Equity & Underserved Populations</span></strong></u></span></span></div><ul><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Lead care management initiatives that address health disparities and social determinants of health affecting underserved and vulnerable populations.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Advance health equity through bilingual, culturally responsive care coordination that is patient-centered and accessible.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Directly improve health outcomes for underserved patients, including those with chronic disease, behavioral health needs, and psychosocial barriers.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Support staff in delivering compassionate, high-quality care aligned with TrueCare’s mission to serve the underserved.</span></span></span></li></ul><div style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><u><strong><span style=\"line-height:115%;\">Workforce Support & Operational Effectiveness</span></strong></u></span></span></div><ul><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Ensure appropriate patient panel assignments and equitable workload distribution across the care management team.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Promote consistent, high-quality care coordination practices that support staff effectiveness and sustainable operations.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Ensure Care Coordinators operate within the Team-Based Care model and align with organizational goals and care delivery standards.</span></span></span></li></ul><div style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><u><strong><span style=\"line-height:115%;\">Quality, Compliance & Documentation</span></strong></u></span></span></div><ul><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Ensure accurate, timely electronic documentation in compliance with HIPAA and TrueCare standards.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Implement, monitor, and audit transitions of care to ensure timeliness, accuracy, and continuity.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Track, trend, and analyze clinical and operational data to support continuous quality improvement.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Assist in preparation for audits conducted by health plans, regulatory agencies, and other external entities.</span></span></span></li></ul><u><strong><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Patient Care & Care Coordination</span></span></span></strong></u><ul><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Provide supervision and support for care coordination services, particularly for high-risk and complex patients.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Facilitate timely patient access to primary care and specialty providers.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Investigate and respond to patient, provider, and client concerns related to care management services.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Assist care coordinators with direct patient care, preventive screenings, and daily patient interactions as needed.</span></span></span></li></ul><div style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><u><strong><span style=\"line-height:115%;\">Collaboration & Strategic Partnerships</span></strong></u></span></span></div><ul><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Promote multidisciplinary collaboration among providers, leadership teams, families, and caregivers to strengthen continuity of care.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Partner with organizational leadership to align care management operations with population health goals, value-based care models, and regulatory requirements.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Build and maintain relationships with health plans to support comprehensive, coordinated care for high-risk populations.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Drive measurable improvements in population health, chronic disease management, patient satisfaction, and clinical outcomes.</span></span></span></li></ul><p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><u><span style=\"line-height:115%;\">Qualifications & Experience</span></u></span></span></p><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Active <b>Registered Nurse (RN) license in California</b></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Graduate of an accredited California school of professional nursing</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><b>Bachelor of Science in Nursing (BSN)</b> from an accredited institution</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Minimum <b>3 years of outpatient clinical nursing experience</b></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Minimum <b>2 years of supervisory or management experience in a healthcare setting</b></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Minimum <b>1 year of case management experience</b></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><b>Bilingual in English and Spanish (required)</b></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Proficiency with Electronic Health Records (EHRs) and Microsoft Office (Outlook, Word)</span></span></span></li></ul><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><b>Preferred Qualifications</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Bachelor’s degree in nursing, health administration, or a related field (or equivalent combination of education and experience)</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Strong background in population health, chronic care management, or value-based care models</span></span></span></li></ul><br><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><b>Benefits & Compensation</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><b>Competitive Compensation</b></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><b>Generous Paid Time Off</b></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><b>Low-cost medical, dental, vision, and life insurance</b></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Supportive, mission-driven work environment focused on health equity and community impact</span></span></span></li></ul><div style=\"margin-bottom:11px;\"></div><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">The pay range for this role $92,977 to $139,466 on a salary basis.</span></span><p>Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer.</p>\n\n<p>TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here.</p>\n\n<p> </p>",
"description_text": "TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care.\n TrueCare is seeking an experienced Registered Nurse (RN) Case Manager to lead and support our centralized Case Management team. This essential role focuses on population health, chronic care management, patient-centered medical home (PCMH) models, and team-based care delivery.\n Key Responsibilities:\n Care Delivery Optimization & Population Health\n Apply nursing standards, Patient-Centered Medical Home (PCMH) principles, and emerging care delivery models to optimize workflows, care coordination, and patient outcomes.\n Monitor and evaluate the effectiveness of care management activities, adjusting processes as needed to improve quality, access, and efficiency.\n Drive organization-wide improvements in care delivery by standardizing care management workflows, improving transitions of care, and enhancing interdisciplinary collaboration.\n Influence population health strategy through data analysis, quality improvement initiatives, and patient feedback to improve chronic care management and access to services.\n Use performance metrics and outcomes data to identify gaps in care, reduce fragmentation, and continuously improve patient outcomes across the organization.\n Health Equity & Underserved Populations\n Lead care management initiatives that address health disparities and social determinants of health affecting underserved and vulnerable populations.\n Advance health equity through bilingual, culturally responsive care coordination that is patient-centered and accessible.\n Directly improve health outcomes for underserved patients, including those with chronic disease, behavioral health needs, and psychosocial barriers.\n Support staff in delivering compassionate, high-quality care aligned with TrueCare’s mission to serve the underserved.\n Workforce Support & Operational Effectiveness\n Ensure appropriate patient panel assignments and equitable workload distribution across the care management team.\n Promote consistent, high-quality care coordination practices that support staff effectiveness and sustainable operations.\n Ensure Care Coordinators operate within the Team-Based Care model and align with organizational goals and care delivery standards.\n Quality, Compliance & Documentation\n Ensure accurate, timely electronic documentation in compliance with HIPAA and TrueCare standards.\n Implement, monitor, and audit transitions of care to ensure timeliness, accuracy, and continuity.\n Track, trend, and analyze clinical and operational data to support continuous quality improvement.\n Assist in preparation for audits conducted by health plans, regulatory agencies, and other external entities.\n Patient Care & Care Coordination Provide supervision and support for care coordination services, particularly for high-risk and complex patients.\n Facilitate timely patient access to primary care and specialty providers.\n Investigate and respond to patient, provider, and client concerns related to care management services.\n Assist care coordinators with direct patient care, preventive screenings, and daily patient interactions as needed.\n Collaboration & Strategic Partnerships\n Promote multidisciplinary collaboration among providers, leadership teams, families, and caregivers to strengthen continuity of care.\n Partner with organizational leadership to align care management operations with population health goals, value-based care models, and regulatory requirements.\n Build and maintain relationships with health plans to support comprehensive, coordinated care for high-risk populations.\n Drive measurable improvements in population health, chronic disease management, patient satisfaction, and clinical outcomes.\n Qualifications & Experience\n Active Registered Nurse (RN) license in California\n Graduate of an accredited California school of professional nursing\n Bachelor of Science in Nursing (BSN) from an accredited institution\n Minimum 3 years of outpatient clinical nursing experience\n Minimum 2 years of supervisory or management experience in a healthcare setting\n Minimum 1 year of case management experience\n Bilingual in English and Spanish (required)\n Proficiency with Electronic Health Records (EHRs) and Microsoft Office (Outlook, Word)\n Preferred Qualifications Bachelor’s degree in nursing, health administration, or a related field (or equivalent combination of education and experience)\n Strong background in population health, chronic care management, or value-based care models\n Benefits & Compensation Competitive Compensation\n Generous Paid Time Off\n Low-cost medical, dental, vision, and life insurance\n Supportive, mission-driven work environment focused on health equity and community impact\n The pay range for this role $92,977 to $139,466 on a salary basis. Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer.\n TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here.",
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"description": "<img alt=\"Truecare Logo\" height=\"98\" src=\"https://assets.jazz.co/customers/customer_20241010210823_7JQSG4AJGSG7ZXYB/layout/20241014202120-TrueCare_Logo_Tagline_URL%20(1).png\" style=\"float:left;\" width=\"300\"> <img alt=\"\" height=\"100\" src=\"https://assets.jazz.co/customers/customer_20241010210823_7JQSG4AJGSG7ZXYB/layout/20241014203100-image-20241014163102-2.jpeg\" width=\"100\"><p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care.<br><br><span style=\"line-height:115%;\">TrueCare is seeking an experienced <b>Registered Nurse (RN) Case Manager</b> to lead and support our centralized Case Management team. This essential role focuses on population health, chronic care management, patient-centered medical home (PCMH) models, and team-based care delivery.</span><br><br><span style=\"line-height:115%;\">Key Responsibilities:</span><br><u><strong><span style=\"line-height:115%;\">Care Delivery Optimization & Population Health</span></strong></u></span></span></p><ul><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Apply nursing standards, Patient-Centered Medical Home (PCMH) principles, and emerging care delivery models to optimize workflows, care coordination, and patient outcomes.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Monitor and evaluate the effectiveness of care management activities, adjusting processes as needed to improve quality, access, and efficiency.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Drive organization-wide improvements in care delivery by standardizing care management workflows, improving transitions of care, and enhancing interdisciplinary collaboration.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Influence population health strategy through data analysis, quality improvement initiatives, and patient feedback to improve chronic care management and access to services.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Use performance metrics and outcomes data to identify gaps in care, reduce fragmentation, and continuously improve patient outcomes across the organization.</span></span></span></li></ul><div style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><u><strong><span style=\"line-height:115%;\">Health Equity & Underserved Populations</span></strong></u></span></span></div><ul><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Lead care management initiatives that address health disparities and social determinants of health affecting underserved and vulnerable populations.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Advance health equity through bilingual, culturally responsive care coordination that is patient-centered and accessible.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Directly improve health outcomes for underserved patients, including those with chronic disease, behavioral health needs, and psychosocial barriers.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Support staff in delivering compassionate, high-quality care aligned with TrueCare’s mission to serve the underserved.</span></span></span></li></ul><div style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><u><strong><span style=\"line-height:115%;\">Workforce Support & Operational Effectiveness</span></strong></u></span></span></div><ul><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Ensure appropriate patient panel assignments and equitable workload distribution across the care management team.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Promote consistent, high-quality care coordination practices that support staff effectiveness and sustainable operations.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Ensure Care Coordinators operate within the Team-Based Care model and align with organizational goals and care delivery standards.</span></span></span></li></ul><div style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><u><strong><span style=\"line-height:115%;\">Quality, Compliance & Documentation</span></strong></u></span></span></div><ul><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Ensure accurate, timely electronic documentation in compliance with HIPAA and TrueCare standards.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Implement, monitor, and audit transitions of care to ensure timeliness, accuracy, and continuity.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Track, trend, and analyze clinical and operational data to support continuous quality improvement.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Assist in preparation for audits conducted by health plans, regulatory agencies, and other external entities.</span></span></span></li></ul><u><strong><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Patient Care & Care Coordination</span></span></span></strong></u><ul><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Provide supervision and support for care coordination services, particularly for high-risk and complex patients.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Facilitate timely patient access to primary care and specialty providers.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Investigate and respond to patient, provider, and client concerns related to care management services.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Assist care coordinators with direct patient care, preventive screenings, and daily patient interactions as needed.</span></span></span></li></ul><div style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><u><strong><span style=\"line-height:115%;\">Collaboration & Strategic Partnerships</span></strong></u></span></span></div><ul><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Promote multidisciplinary collaboration among providers, leadership teams, families, and caregivers to strengthen continuity of care.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Partner with organizational leadership to align care management operations with population health goals, value-based care models, and regulatory requirements.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Build and maintain relationships with health plans to support comprehensive, coordinated care for high-risk populations.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Drive measurable improvements in population health, chronic disease management, patient satisfaction, and clinical outcomes.</span></span></span></li></ul><p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><u><span style=\"line-height:115%;\">Qualifications & Experience</span></u></span></span></p><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Active <b>Registered Nurse (RN) license in California</b></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Graduate of an accredited California school of professional nursing</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><b>Bachelor of Science in Nursing (BSN)</b> from an accredited institution</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Minimum <b>3 years of outpatient clinical nursing experience</b></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Minimum <b>2 years of supervisory or management experience in a healthcare setting</b></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Minimum <b>1 year of case management experience</b></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><b>Bilingual in English and Spanish (required)</b></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Proficiency with Electronic Health Records (EHRs) and Microsoft Office (Outlook, Word)</span></span></span></li></ul><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><b>Preferred Qualifications</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Bachelor’s degree in nursing, health administration, or a related field (or equivalent combination of education and experience)</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Strong background in population health, chronic care management, or value-based care models</span></span></span></li></ul><br><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><b>Benefits & Compensation</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><b>Competitive Compensation</b></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><b>Generous Paid Time Off</b></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\"><b>Low-cost medical, dental, vision, and life insurance</b></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Supportive, mission-driven work environment focused on health equity and community impact</span></span></span></li></ul><div style=\"margin-bottom:11px;\"></div><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">The pay range for this role $92,977 to $139,466 on a salary basis.</span></span><p>Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer.</p>\n\n<p>TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here.</p>\n\n<p> </p>",
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