Home › Companies › 36BDF26176D9B0EB3B93FB8479454747 › RESIDENT EXPERIENCE SPECIALIST
RESIDENT EXPERIENCE SPECIALIST
36BDF26176D9B0EB3B93FB8479454747 · LORENZO - LOS ANGELES, CA 90007; 325 W ADAMS BOULEVARD, LOS ANGELES, CA, 90007, USA · On Site · Active · $19–$20 / hour · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 36BDF26176D9B0EB3B93FB8479454747 |
| Title | RESIDENT EXPERIENCE SPECIALIST |
| Normalized title | - |
| Department / team | - |
| Location | LOS ANGELES, CA, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | $19–$20 / hour |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-04-30 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-23 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 36BDF26176D9B0EB3B93FB8479454747. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in LOS ANGELES. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 36BDF26176D9B0EB3B93FB8479454747 |
| Source | f2f7c559-f8aa-4745-8410-186d7be0c209 |
| ATS provider | Paycom ATS |
Description
Resident Experience Specialist
As a Resident Experience Specialist at GHP, you will be a dynamic professional playing a pivotal role in both leasing and customer care activities. Serving as the primary point of contact for prospective and current residents, you will be responsible for delivering exceptional customer experiences and fostering a sense of community within our properties.
REPORTS TO: Assistant General Manager
HOW YOU WILL CONTRIBUTE:
Customer Service:
Leasing:
Provide a memorable leasing experience for prospective residents through personalized tours.
Assist with prospect inquiries, application process, and move-in procedures.
Work closely with the General Manager and Service teams to ensure a welcoming move-in experience.
Demonstrate service excellence, aligning with company values and policies.
Customer Care:
Act as the first point of contact for resident inquiries, service requests, and concerns.
Mediate conflicts and provide alternative solutions to enhance resident satisfaction.
Efficiently handle resident requests, complaints, and contribute to resident retention efforts.
Demonstrate service excellence through company values and initiatives.
Sales and Marketing:
Leasing:
Maintain knowledge of community features and benefits, showcasing them during the sales process.
Implement creative campaigns, continuous outreach, and social media management.
Create a pipeline of prospects through lead follow-ups and tailored updates.
Adhere to sales and occupancy goals, staying informed about competitive properties.
Customer Care:
Plan and host community events to enhance resident engagement.
Conduct outreach to foster new leads.
Assist with designing flyers, brochures, and other collateral as needed.
Utilize social media outlets for resident engagement.
Contribute to the resident renewal process by presenting renewal options.
Operations:
Leasing:
Maintains a fundamental working knowledge of all lease documentation and resident guide policies and procedures (e.g. Fair Housing guidelines, renter’s insurance policy, lease forms and agreements, etc.).
Ensure ‘model’ and target apartments are ready for show, following GHP hospitality standards.
Organize resident and property files and input information into Yardi accounting system.
Customer Care:
Contribute to the cleanliness and curb appeal maintenance of the property.
Conduct compliance inspections and prepare notices for residents as instructed.
Generate and follow up on maintenance work orders, ensuring effective communication with residents.
Qualifications
You Have:
Desire to deliver exceptional resident experiences in a fast-paced, high-energy environment.
Personable, positive, team-oriented mindset.
Ability to multitask, work independently, and manage competing priorities.
High school diploma or equivalent experience
1-3 years’ practical experience in sales or customer relations.
Strong interpersonal communication skills.
Ability to resolve conflict and be solution oriented.
Knowledge of Fair Housing preferred.
General computer skills required.
Valid Driver’s License.
Must pass background and drug test screening.
May require driving golf cart.
PHYSICAL REQUIREMENTS:
Frequently move/traverse, ascend/descend stairs in/around apartment homes and community.
Constantly positions self to bend, stoop, reach, lift.
Occasionally lift/move/carry up to 25lbs with/without assistance.
Frequently lift/move/carry 5lbs
Constantly communicate, converse and exchange information with coworkers, vendors, residents, and visitors.
Ability to remain in a stationary position for extended periods of time.
Ability to observe details at close range (within a few feet of the observer).
Constantly operates computer, 10-key and other office productivity machinery.
Constantly works in low to moderate noise levels.
Constantly works in outdoor weather conditions.
Must have flexibility to work any shift: 9AM - 6PM, 10AM - 7PM or 11AM - 8PM, including weekends.
COGNITIVE OR MENTAL REQUIREMENTS:
Reading;
Writing
Ability to communicate clearly
Ability to deal with complex issues; and
Attention to detail.
ELIGIBILITY REQUIREMENTS:
Must have unrestricted work authorization to work in the United States; and
Must be willing to submit to a background investigation.
Benefits: Fully paid medical insurance available to employees along with dental, vision. Other benefits include: flexible spending account, Life/AD&D insurance, pet insurance, Employee Assistance Program, TicketsAtWork. There is also free onsite parking.
Salary Range: $19-$20/hour DOE
Eligible for: Commissions, Bonuses, and Overtime
Benefits: Fully paid medical insurance available to employees along with dental, vision. Other benefits include: flexible spending account, Life/AD&D insurance, pet insurance, Employee Assistance Program, TicketsAtWork. There is also free onsite parking.
Full job record
| Job ID | d2068121eb7dbff5cdc0dbf816a8c4bec7b094bf |
| Org ID | a11f157f-6a6f-4b5b-8643-313d4c306302 |
| Source ID | f2f7c559-f8aa-4745-8410-186d7be0c209 |
| Board ID | f2f7c559-f8aa-4745-8410-186d7be0c209 |
| Provider | paycom |
| Provider Job Key | 77628 |
| Title | RESIDENT EXPERIENCE SPECIALIST |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | LORENZO - LOS ANGELES, CA 90007; 325 W ADAMS BOULEVARD, LOS ANGELES, CA, 90007, USA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | CA |
| City | LOS ANGELES |
| Salary Raw | $19.00 - $20.00 Hourly |
| Salary Min | 19 |
| Salary Max | 20 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=77628&clientkey=36BDF26176D9B0EB3B93FB8479454747 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=77628&clientkey=36BDF26176D9B0EB3B93FB8479454747 |
| First Seen At | 2026-05-31 19:06:00Z |
| Last Seen At | 2026-06-23 09:04:17Z |
| Last Checked At | 2026-06-23 09:04:17Z |
| Last Changed At | 2026-05-31 19:06:00Z |
| Inactive At | — |
| Source Posted At | 2026-04-30 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=36BDF26176D9B0EB3B93FB8479454747/date=2026-06-23/2026-06-23T09-04-15-279Z-e8a5718dd67f1df071b5cb23cd2b73bc3260ee11d2aa922440d9c3b6cc79bf19.json |
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"description": "<p style=\"margin-bottom:15px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"color:black\">As a Resident Experience Specialist at GHP, you will be a dynamic professional playing a pivotal role in both leasing and customer care activities. Serving as the primary point of contact for prospective and current residents, you will be responsible for delivering exceptional customer experiences and fostering a sense of community within our properties.</span></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:15px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><b><span style=\"font-size:12.0pt\"><span style=\"color:black\">REPORTS TO: </span></span></b><span style=\"font-size:12.0pt\"><span style=\"color:black\"> Assistant General Manager</span></span></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:15px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><b><span style=\"font-size:12.0pt\"><span style=\"color:black\">HOW YOU WILL CONTRIBUTE:</span></span></b></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:15px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><b><span style=\"font-size:12.0pt\"><span style=\"color:black\">Customer Service:</span></span></b></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><b><span style=\"color:black\">Leasing:</span></b></span></span></span></span></p>\r\n\r\n<ul style=\"list-style-type:disc\">\r\n\t<li style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"color:black\">Provide a</span> <span style=\"color:black\">memorable leasing experience for prospective residents through personalized tours.</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"color:black\">Assist with prospect inquiries, application process, and move-in procedures.</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"color:black\">Work closely with the General Manager and Service teams to ensure a welcoming move-in experience.</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"color:black\">Demonstrate service excellence, aligning with company values and policies.</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><b><span style=\"font-size:12.0pt\"><span style=\"color:black\">Customer Care:</span></span></b></span></span></span></span></p>\r\n\r\n<ul style=\"list-style-type:disc\">\r\n\t<li style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"color:black\">Act as the first point of contact for resident inquiries, service requests, and concerns.</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"color:black\">Mediate conflicts and provide alternative solutions to enhance resident satisfaction.</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"color:black\">Efficiently handle resident requests, complaints, and contribute to resident retention efforts.</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"color:black\">Demonstrate service excellence through company values and initiatives.</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:15px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><b><span style=\"font-size:12.0pt\"><span style=\"color:black\">Sales and Marketing:</span></span></b></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><b><span style=\"font-size:12.0pt\"><span style=\"color:black\">Leasing:</span></span></b></span></span></span></span></p>\r\n\r\n<ul style=\"list-style-type:disc\">\r\n\t<li style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"color:black\">Maintain knowledge of community features and benefits, showcasing them during the sales process.</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"color:black\">Implement creative campaigns, continuous outreach, and social media management.</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"color:black\">Create a pipeline of prospects through lead follow-ups and tailored updates.</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"color:black\">Adhere to sales and occupancy goals, staying informed about competitive properties.</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><b><span style=\"font-size:12.0pt\"><span style=\"color:black\">Customer Care:</span></span></b></span></span></span></span>\r\n\t<ul style=\"list-style-type:disc\">\r\n\t\t<li style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"color:black\">Plan and host community events to enhance resident engagement.</span></span></span></span></span></li>\r\n\t\t<li style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"color:black\">Conduct outreach to foster new leads.</span></span></span></span></span></li>\r\n\t\t<li style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"color:black\">Assist with designing flyers, brochures, and other collateral as needed.</span></span></span></span></span></li>\r\n\t\t<li style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"color:black\">Utilize social media outlets for resident engagement.</span></span></span></span></span></li>\r\n\t\t<li style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"color:black\">Contribute to the resident renewal process by presenting renewal options.</span></span></span></span></span></li>\r\n\t</ul>\r\n\t</li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:15px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><b><span style=\"font-size:12.0pt\"><span style=\"color:black\">Operations:</span></span></b></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><b><span style=\"font-size:12.0pt\"><span style=\"color:black\">Leasing:</span></span></b></span></span></span></span></p>\r\n\r\n<ul style=\"list-style-type:disc\">\r\n\t<li style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"color:black\">Maintains a fundamental working knowledge of all lease documentation and resident guide policies and procedures (e.g. Fair Housing guidelines, renter’s insurance policy, lease forms and agreements, etc.).</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"color:black\">Ensure ‘model’ and target apartments are ready for show, following GHP hospitality standards.</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"color:black\">Organize resident and property files and input information into Yardi accounting system.</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><b><span style=\"font-size:12.0pt\"><span style=\"color:black\">Customer Care:</span></span></b></span></span></span></span></p>\r\n\r\n<ul style=\"list-style-type:disc\">\r\n\t<li style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"color:black\">Contribute to the cleanliness and curb appeal maintenance of the property.</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"color:black\">Conduct compliance inspections and prepare notices for residents as instructed.</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:15px; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:15.75pt\"><span style=\"color:black\">Generate and follow up on maintenance work orders, ensuring effective communication with residents.</span></span></span></span></span></li>\r\n</ul>\r\n",
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"googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"RESIDENT EXPERIENCE SPECIALIST\",\"identifier\":\"J16R1877628\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/36BDF26176D9B0EB3B93FB8479454747/jobs/77628\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=36BDF26176D9B0EB3B93FB8479454747\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":19,\"maxValue\":20,\"unitText\":\"\"}},\"datePosted\":\"2026-04-30\",\"description\":\"Job DetailsJob Location: LORENZO - LOS ANGELES, CA 90007Position Type: Full TimeSalary Range: $19.00 - $20.00 HourlyJob Shift: DayAs a Resident Experience Specialist at GHP, you will be a dynamic professional playing a pivotal role in both leasing and customer care activities. Serving as the primary point of contact for prospective and current residents, you will be responsible for delivering exceptional customer experiences and fostering a sense of community within our properties.\\r\\n\\r\\nREPORTS TO: Assistant General Manager\\r\\n\\r\\nHOW YOU WILL CONTRIBUTE:\\r\\n\\r\\nCustomer Service:\\r\\n\\r\\nLeasing:\\r\\n\\r\\n\\r\\n\\tProvide a memorable leasing experience for prospective residents through personalized tours.\\r\\n\\tAssist with prospect inquiries, application process, and move-in procedures.\\r\\n\\tWork closely with the General Manager and Service teams to ensure a welcoming move-in experience.\\r\\n\\tDemonstrate service excellence, aligning with company values and policies.\\r\\n\\r\\n\\r\\nCustomer Care:\\r\\n\\r\\n\\r\\n\\tAct as the first point of contact for resident inquiries, service requests, and concerns.\\r\\n\\tMediate conflicts and provide alternative solutions to enhance resident satisfaction.\\r\\n\\tEfficiently handle resident requests, complaints, and contribute to resident retention efforts.\\r\\n\\tDemonstrate service excellence through company values and initiatives.\\r\\n\\r\\n\\r\\nSales and Marketing:\\r\\n\\r\\nLeasing:\\r\\n\\r\\n\\r\\n\\tMaintain knowledge of community features and benefits, showcasing them during the sales process.\\r\\n\\tImplement creative campaigns, continuous outreach, and social media management.\\r\\n\\tCreate a pipeline of prospects through lead follow-ups and tailored updates.\\r\\n\\tAdhere to sales and occupancy goals, staying informed about competitive properties.\\r\\n\\tCustomer Care:\\r\\n\\t\\r\\n\\t\\tPlan and host community events to enhance resident engagement.\\r\\n\\t\\tConduct outreach to foster new leads.\\r\\n\\t\\tAssist with designing flyers, brochures, and other collateral as needed.\\r\\n\\t\\tUtilize social media outlets for resident engagement.\\r\\n\\t\\tContribute to the resident renewal process by presenting renewal options.\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\nOperations:\\r\\n\\r\\nLeasing:\\r\\n\\r\\n\\r\\n\\tMaintains a fundamental working knowledge of all lease documentation and resident guide policies and procedures (e.g. Fair Housing guidelines, renter’s insurance policy, lease forms and agreements, etc.).\\r\\n\\tEnsure ‘model’ and target apartments are ready for show, following GHP hospitality standards.\\r\\n\\tOrganize resident and property files and input information into Yardi accounting system.\\r\\n\\r\\n\\r\\nCustomer Care:\\r\\n\\r\\n\\r\\n\\tContribute to the cleanliness and curb appeal maintenance of the property.\\r\\n\\tConduct compliance inspections and prepare notices for residents as instructed.\\r\\n\\tGenerate and follow up on maintenance work orders, ensuring effective communication with residents.\\r\\n\\r\\nQualificationsYou Have:\\r\\n\\r\\n\\r\\n\\tDesire to deliver exceptional resident experiences in a fast-paced, high-energy environment.\\r\\n\\tPersonable, positive, team-oriented mindset.\\r\\n\\tAbility to multitask, work independently, and manage competing priorities.\\r\\n\\tHigh school diploma or equivalent experience\\r\\n\\t1-3 years’ practical experience in sales or customer relations.\\r\\n\\tStrong interpersonal communication skills.\\r\\n\\tAbility to resolve conflict and be solution oriented.\\r\\n\\tKnowledge of Fair Housing preferred.\\r\\n\\tGeneral computer skills required.\\r\\n\\tValid Driver’s License.\\r\\n\\tMust pass background and drug test screening.\\r\\n\\tMay require driving golf cart.\\r\\n\\r\\n\\r\\nPHYSICAL REQUIREMENTS:\\r\\n\\r\\n\\r\\n\\tFrequently move/traverse, ascend/descend stairs in/around apartment homes and community.\\r\\n\\tConstantly positions self to bend, stoop, reach, lift.\\r\\n\\tOccasionally lift/move/carry up to 25lbs with/without assistance.\\r\\n\\tFrequently lift/move/carry 5lbs\\r\\n\\tConstantly communicate, converse and exchange information with coworkers, vendors, residents, and visitors.\\r\\n\\tAbility to remain in a stationary position for extended periods of time.\\r\\n\\tAbility to observe details at close range (within a few feet of the observer).\\r\\n\\tConstantly operates computer, 10-key and other office productivity machinery.\\r\\n\\tConstantly works in low to moderate noise levels.\\r\\n\\tConstantly works in outdoor weather conditions.\\r\\n\\tMust have flexibility to work any shift: 9AM - 6PM, 10AM - 7PM or 11AM - 8PM, including weekends. \\r\\n\\r\\n\\r\\nCOGNITIVE OR MENTAL REQUIREMENTS:\\r\\n\\r\\n\\r\\n\\tReading;\\r\\n\\tWriting\\r\\n\\tAbility to communicate clearly\\r\\n\\tAbility to deal with complex issues; and\\r\\n\\tAttention to detail.\\r\\n\\r\\n\\r\\nELIGIBILITY REQUIREMENTS:\\r\\n\\r\\n\\r\\n\\tMust have unrestricted work authorization to work in the United States; and\\r\\n\\tMust be willing to submit to a background investigation.\\r\\n\\r\\n\\r\\nBenefits: Fully paid medical insurance available to employees along with dental, vision. 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Other benefits include: flexible spending account, Life/AD&D insurance, pet insurance, Employee Assistance Program, TicketsAtWork. There is also free onsite parking.\\r\\n\\r\\nSalary Range: $19-$20/hour DOE\\r\\n\\r\\nEligible for: Commissions, Bonuses, and Overtime\\r\\n\\r\\nBenefits: Fully paid medical insurance available to employees along with dental, vision. Other benefits include: flexible spending account, Life/AD&D insurance, pet insurance, Employee Assistance Program, TicketsAtWork. 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"qualifications": "<p><strong>You Have:</strong></p>\r\n\r\n<ul>\r\n\t<li>Desire to deliver exceptional resident experiences in a fast-paced, high-energy environment.</li>\r\n\t<li>Personable, positive, team-oriented mindset.</li>\r\n\t<li>Ability to multitask, work independently, and manage competing priorities.</li>\r\n\t<li>High school diploma or equivalent experience</li>\r\n\t<li>1-3 years’ practical experience in sales or customer relations.</li>\r\n\t<li>Strong interpersonal communication skills.</li>\r\n\t<li>Ability to resolve conflict and be solution oriented.</li>\r\n\t<li>Knowledge of Fair Housing preferred.</li>\r\n\t<li>General computer skills required.</li>\r\n\t<li>Valid Driver’s License.</li>\r\n\t<li>Must pass background and drug test screening.</li>\r\n\t<li>May require driving golf cart.</li>\r\n</ul>\r\n\r\n<p><strong>PHYSICAL REQUIREMENTS:</strong></p>\r\n\r\n<ul>\r\n\t<li>Frequently move/traverse, ascend/descend stairs in/around apartment homes and community.</li>\r\n\t<li>Constantly positions self to bend, stoop, reach, lift.</li>\r\n\t<li>Occasionally lift/move/carry up to 25lbs with/without assistance.</li>\r\n\t<li>Frequently lift/move/carry 5lbs</li>\r\n\t<li>Constantly communicate, converse and exchange information with coworkers, vendors, residents, and visitors.</li>\r\n\t<li>Ability to remain in a stationary position for extended periods of time.</li>\r\n\t<li>Ability to observe details at close range (within a few feet of the observer).</li>\r\n\t<li>Constantly operates computer, 10-key and other office productivity machinery.</li>\r\n\t<li>Constantly works in low to moderate noise levels.</li>\r\n\t<li>Constantly works in outdoor weather conditions.</li>\r\n\t<li>Must have flexibility to work any shift: <strong>9AM - 6PM,</strong> <strong>10AM - 7PM or 11AM - 8PM, including weekends.</strong> </li>\r\n</ul>\r\n\r\n<p><strong>COGNITIVE OR MENTAL REQUIREMENTS:</strong></p>\r\n\r\n<ul>\r\n\t<li>Reading;</li>\r\n\t<li>Writing</li>\r\n\t<li>Ability to communicate clearly</li>\r\n\t<li>Ability to deal with complex issues; and</li>\r\n\t<li>Attention to detail.</li>\r\n</ul>\r\n\r\n<p><strong>ELIGIBILITY REQUIREMENTS:</strong></p>\r\n\r\n<ul>\r\n\t<li>Must have unrestricted work authorization to work in the United States; and</li>\r\n\t<li>Must be willing to submit to a background investigation.</li>\r\n</ul>\r\n\r\n<p><strong>Benefits: </strong>Fully paid medical insurance available to employees along with dental, vision. Other benefits include: flexible spending account, Life/AD&D insurance, pet insurance, Employee Assistance Program, TicketsAtWork. There is also free onsite parking.</p>\r\n\r\n<p><span style=\"color:#c0392b\"><strong>Salary Range: $19-$20/hour DOE</strong></span></p>\r\n\r\n<p><span style=\"color:#c0392b\"><strong>Eligible for: Commissions, Bonuses, and Overtime</strong></span></p>\r\n\r\n<p><span style=\"color:#c0392b\"><strong>Benefits: </strong>Fully paid medical insurance available to employees along with dental, vision. Other benefits include: flexible spending account, Life/AD&D insurance, pet insurance, Employee Assistance Program, TicketsAtWork. There is also free onsite parking.</span></p>\r\n",
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