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HomeCompanies035AFA719B5CF23124E6D8BD4BDC6D95Customer Service Representative - Weyers Cave, VA

Customer Service Representative - Weyers Cave, VA

035AFA719B5CF23124E6D8BD4BDC6D95 · Weyers Cave, VA 24486; 90 Packaging Drive, Weyers Cave, VA, 24486, USA · Active · Paycom ATS

Job facts

FieldValue
Company035AFA719B5CF23124E6D8BD4BDC6D95
TitleCustomer Service Representative - Weyers Cave, VA
Normalized title-
Department / team-
LocationWeyers Cave, VA, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-04-01 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from 035AFA719B5CF23124E6D8BD4BDC6D95.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
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Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Weyers Cave.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company035AFA719B5CF23124E6D8BD4BDC6D95
Sourceb2df63af-3992-4aff-815e-31b05d55a9e3
ATS providerPaycom ATS

Description

Description Mission of the Role (What you will be doing): The Customer Service Representative provides a consistent, high-quality customer experience and models exceptional service in all they do to create lasting partnerships by putting customers first. The CSR is the relationship and communication link between the customer, sales, and operations and proactively serves as a critical point of contact for order management, service, and support, problem-solving and relevant project information for their internal and external customers. The CSR is a highly valued team member that works with the sales team and acts as an advocate of SupplyOne values, services and capabilities to provide complete solutions and the full breadth of core product categories to meet and exceed sales growth targets. Key Duties & Accountabilities (Primary responsibilities & quantifiable measurements): Process and confirm orders and/or communicate what needs to be ordered, the day they are received Generate standard quotes within 24 - 48 hours of receipt Answer phones by the 3rd ring, and all emails by the end of each day Build, maintain, and keep price lists current to protect and maintain GP margins Build accurate specs and inventory items within 24-48 hours Resolve customer problems and elevate issues immediately to an acceptable, timely and appropriate resolution Monitor customer min/max, open orders, back orders and inventory levels alerting customers immediately to changes to deliver on time, in full and in spec (DIFOTIS) Must frequently use independent discretion, judgment and decision making skills to achieve quality and performance standards Serve as liaison with sales, purchasing, design, manufacturing and shipping Essential Functions (Essential/secondary functions that support the primary responsibilities): Prepare proposals and miscellaneous correspondence Maintain thorough customer records Monitor and resolve slow payment issues Assist with slow moving inventory Expedite material based on customer needs Qualifications Educational/Training Requirements/Experience (What your background should look like) High School diploma/GED Experience in a customer service role preferred Minimum Skills, Knowledge & Ability Requirements Strong organizational skills; ability to prioritize tasks Demonstrated initiative in personal professional development Basic arithmetic including gross profit calculations Attention to detail and accuracy Proficiency in Microsoft Office including Excel, Word, PowerPoint and Outlook Ability to communicate effectively in writing, verbally over the phone, and in person, at our own site and at customer or 3rd party sites Maintain regular and punctual attendance The final base pay offered to the successful candidate will be determined by factors such as work location, job-related skills, qualifications, experience, responsibilities, and relevant education and training. In addition to our compensation, we offer a comprehensive benefits package including the following: Bonus based on company performance Medical, dental, and vision insurance 401(k) retirement savings plan with company match Paid time off (including vacation, company holidays, and parental leave) Employee Assistance Program (EAP) Other benefits such as life insurance, disability coverage, and wellness programs

Full job record

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Org IDafe019f9-384f-4a01-bb33-0faf8ad6318f
Source IDb2df63af-3992-4aff-815e-31b05d55a9e3
Board IDb2df63af-3992-4aff-815e-31b05d55a9e3
Providerpaycom
Provider Job Key243698
TitleCustomer Service Representative - Weyers Cave, VA
Normalized Title
Statusactive
Activeyes
Location TextWeyers Cave, VA 24486; 90 Packaging Drive, Weyers Cave, VA, 24486, USA
Department
Team
Employment Type
Workplace Type
Remote Policy
CountryUnited States
RegionVA
CityWeyers Cave
Salary RawDescription Mission of the Role (What you will be doing): The Customer Service Representative provides a consistent, high-quality customer experience and models exceptional service in all they do to create lasting partnerships by putting customers first. The CSR is the relationship and communication link between the customer, sales, and operations and proactively serves as a critical point of contact for order management, service, and support, problem-solving and relevant project information for their internal and external customers. The CSR is a highly valued team member that works with the sales team and acts as an advocate of SupplyOne values, services and capabilities to provide complete solutions and the full breadth of core product categories to meet and exceed sales growth targets. Key Duties & Accountabilities (Primary responsibilities & quantifiable measurements): Process and confirm orders and/or communicate what needs to be ordered, the day they are received Generate standard quotes within 24 - 48 hours of receipt Answer phones by the 3rd ring, and all emails by the end of each day Build, maintain, and keep price lists current to protect and maintain GP margins Build accurate specs and inventory items within 24-48 hours Resolve customer problems and elevate issues immediately to an acceptable, timely and appropriate resolution Monitor customer min/max, open orders, back orders and inventory levels alerting customers immediately to changes to deliver on time, in full and in spec (DIFOTIS) Must frequently use independent discretion, judgment and decision making skills to achieve quality and performance standards Serve as liaison with sales, purchasing, design, manufacturing and shipping Essential Functions (Essential/secondary functions that support the primary responsibilities): Prepare proposals and miscellaneous correspondence Maintain thorough customer records Monitor and resolve slow payment issues Assist with slow moving inventory Expedite material based on customer needs Qualifications Educational/Training Requirements/Experience (What your background should look like) High School diploma/GED Experience in a customer service role preferred Minimum Skills, Knowledge & Ability Requirements Strong organizational skills; ability to prioritize tasks Demonstrated initiative in personal professional development Basic arithmetic including gross profit calculations Attention to detail and accuracy Proficiency in Microsoft Office including Excel, Word, PowerPoint and Outlook Ability to communicate effectively in writing, verbally over the phone, and in person, at our own site and at customer or 3rd party sites Maintain regular and punctual attendance The final base pay offered to the successful candidate will be determined by factors such as work location, job-related skills, qualifications, experience, responsibilities, and relevant education and training. In addition to our compensation, we offer a comprehensive benefits package including the following: Bonus based on company performance Medical, dental, and vision insurance 401(k) retirement savings plan with company match Paid time off (including vacation, company holidays, and parental leave) Employee Assistance Program (EAP) Other benefits such as life insurance, disability coverage, and wellness programs
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=243698&clientkey=035AFA719B5CF23124E6D8BD4BDC6D95
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=243698&clientkey=035AFA719B5CF23124E6D8BD4BDC6D95
First Seen At2026-05-31 19:06:43Z
Last Seen At2026-06-06 09:56:09Z
Last Checked At2026-06-06 09:56:09Z
Last Changed At2026-05-31 19:06:43Z
Inactive At
Source Posted At2026-04-01 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=035AFA719B5CF23124E6D8BD4BDC6D95/date=2026-06-06/2026-06-06T09-56-07-141Z-cc8e644052491613df88c71f97c098347c2e95a5d3b95cfbf4a757b9a12951e1.json
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Parsed Structured
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