Call Center Representative - (07-03)

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    "city": "Anthony",
    "region": "NM",
    "country": "United States",
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    "description_html": "<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures.</span></span></p><p><strong><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Non-exempt</span></span></strong></p><p>$15.35</p><p><strong><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Job Summary:</span></span></strong></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Familiar with LCDF protocols, policies and procedures. Responsible for professionally responding to all clinical, administrative or access inquires. The Representative is responsible for a large volume of calls in regards to patient care needs. Representative will be scheduling in a timely matter, answering calls, requesting refills and referrals, while keeping the company’s core values in mind. Core Values: Trust, Quality, Respect, Responsibility, Commitment, and Team Work.</span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Location: </strong>Las Cruces. Offsite remote work possible after 90 days.</span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Core Competencies:</strong></span></span></p><ul><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Excellent communication skills both verbal and written. </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Excellent PC skills. Strong typing and Internet navigation skills required. </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"> Strong Communication and customer service skills. </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"> Organization and coordinating skills the ability to multi-task and handle multiple priorities </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">and changes with professionalism. </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"> Ability to work in a high volume, high pressure, deadline-oriented environment </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"> Ability to work independently and as a contributing team member </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"> Excellent telephone voice in terms of tone, clarity, pronunciation, and proper use of </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">grammar. </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"> Strong listening skills. </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"> Strong problem solving skills and has the ability to multi-task. </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"> Consistent in attendance and stable work history </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"> Proven ability to provide customer service </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"> Detail oriented </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"> Previous customer service or call center experience is preferred. </span></span></li></ul><h3><strong><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Job Requirements:</span></span></strong></h3><ul><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">High school diploma or equivalent and medical office experience in appointment scheduling and extensive public contact work, specifically through telephones preferred, with a minimum of one year in a clerical position. </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must pass a criminal background check; maintain a current driver’s license, current automobile insurance, and maintain a clean driving record. </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Bilingual English/Spanish preferred</span></span></li></ul><p><strong><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Benefits:</span></span></strong></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">· Health Insurance - PPO<br>· Dental Insurance<br>· Vision Insurance<br>· 401(K) with employer matching<br>· Life and AD&D Insurance<br>· Short Term Disability<br>· Long Term Disability<br>· Supplement Life Insurance<br>· Paid Time Off (PTO)<br>· Holidays (9)<br>· Education Reimbursement<br>· Cafeteria Plan<br>· Employee Assistance Program<br>· Travel Reimbursement<br><br>07-03-668-02<br>INDEL</span></span></p>",
    "description_text": "La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures.\n Non-exempt\n $15.35\n Job Summary:\n Familiar with LCDF protocols, policies and procedures. Responsible for professionally responding to all clinical, administrative or access inquires. The Representative is responsible for a large volume of calls in regards to patient care needs. Representative will be scheduling in a timely matter, answering calls, requesting refills and referrals, while keeping the company’s core values in mind. Core Values: Trust, Quality, Respect, Responsibility, Commitment, and Team Work.\n Location:  Las Cruces. Offsite remote work possible after 90 days.\n Core Competencies:\n Excellent communication skills both verbal and written.\n Excellent PC skills. Strong typing and Internet navigation skills required.\n  Strong Communication and customer service skills.\n  Organization and coordinating skills the ability to multi-task and handle multiple priorities\n and changes with professionalism.\n  Ability to work in a high volume, high pressure, deadline-oriented environment\n  Ability to work independently and as a contributing team member\n  Excellent telephone voice in terms of tone, clarity, pronunciation, and proper use of\n grammar.\n  Strong listening skills.\n  Strong problem solving skills and has the ability to multi-task.\n  Consistent in attendance and stable work history\n  Proven ability to provide customer service\n  Detail oriented\n  Previous customer service or call center experience is preferred.\n Job Requirements:\n High school diploma or equivalent and medical office experience in appointment scheduling and extensive public contact work, specifically through telephones preferred, with a minimum of one year in a clerical position.\n Must pass a criminal background check; maintain a current driver’s license, current automobile insurance, and maintain a clean driving record.\n Bilingual English/Spanish preferred\n Benefits:\n · Health Insurance - PPO\n· Dental Insurance\n· Vision Insurance\n· 401(K) with employer matching\n· Life and AD&D Insurance\n· Short Term Disability\n· Long Term Disability\n· Supplement Life Insurance\n· Paid Time Off (PTO)\n· Holidays (9)\n· Education Reimbursement\n· Cafeteria Plan\n· Employee Assistance Program\n· Travel Reimbursement\n07-03-668-02\nINDEL",
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      "datePosted": "2026-05-20",
      "description": "<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures.</span></span></p><p><strong><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Non-exempt</span></span></strong></p><p>$15.35</p><p><strong><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Job Summary:</span></span></strong></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Familiar with LCDF protocols, policies and procedures. Responsible for professionally responding to all clinical, administrative or access inquires. The Representative is responsible for a large volume of calls in regards to patient care needs. Representative will be scheduling in a timely matter, answering calls, requesting refills and referrals, while keeping the company’s core values in mind. Core Values: Trust, Quality, Respect, Responsibility, Commitment, and Team Work.</span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Location: </strong>Las Cruces. Offsite remote work possible after 90 days.</span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Core Competencies:</strong></span></span></p><ul><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Excellent communication skills both verbal and written. </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Excellent PC skills. Strong typing and Internet navigation skills required. </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"> Strong Communication and customer service skills. </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"> Organization and coordinating skills the ability to multi-task and handle multiple priorities </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">and changes with professionalism. </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"> Ability to work in a high volume, high pressure, deadline-oriented environment </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"> Ability to work independently and as a contributing team member </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"> Excellent telephone voice in terms of tone, clarity, pronunciation, and proper use of </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">grammar. </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"> Strong listening skills. </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"> Strong problem solving skills and has the ability to multi-task. </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"> Consistent in attendance and stable work history </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"> Proven ability to provide customer service </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"> Detail oriented </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"> Previous customer service or call center experience is preferred. </span></span></li></ul><h3><strong><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Job Requirements:</span></span></strong></h3><ul><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">High school diploma or equivalent and medical office experience in appointment scheduling and extensive public contact work, specifically through telephones preferred, with a minimum of one year in a clerical position. </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must pass a criminal background check; maintain a current driver’s license, current automobile insurance, and maintain a clean driving record. </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Bilingual English/Spanish preferred</span></span></li></ul><p><strong><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Benefits:</span></span></strong></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">· Health Insurance - PPO<br>· Dental Insurance<br>· Vision Insurance<br>· 401(K) with employer matching<br>· Life and AD&D Insurance<br>· Short Term Disability<br>· Long Term Disability<br>· Supplement Life Insurance<br>· Paid Time Off (PTO)<br>· Holidays (9)<br>· Education Reimbursement<br>· Cafeteria Plan<br>· Employee Assistance Program<br>· Travel Reimbursement<br><br>07-03-668-02<br>INDEL</span></span></p>",
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      "validThrough": "2026-08-18",
      "uniqueJobCode": "job_20260520002247_6O2AZKT8YXPBOLUF",
      "employmentType": "FULL_TIME",
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