Account Executive

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  "last_changed_at": "2026-05-30T06:11:47.177Z",
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{
  "language": "en",
  "location": {
    "raw": "Newcastle upon Tyne, Newcastle upon Tyne, NE1 6EE, United Kingdom",
    "city": "Newcastle upon Tyne",
    "region": "Newcastle upon Tyne",
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    "is_remote": false,
    "confidence": 0.8
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  "inferred_at": "2026-06-19T10:21:50.433Z",
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    "included": true,
    "location": {
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      "city": "Newcastle upon Tyne",
      "region": "Newcastle upon Tyne",
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    "id": "167",
    "isRemote": null,
    "location": {
      "city": "Newcastle upon Tyne",
      "state": "Newcastle upon Tyne"
    },
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    },
    "departmentId": "18820",
    "locationType": "0",
    "jobOpeningName": "Account Executive ",
    "departmentLabel": "Upsells",
    "employmentStatusLabel": "Full Time"
  },
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  "detail_job_opening": {
    "location": {
      "city": "Newcastle upon Tyne",
      "state": "Newcastle upon Tyne",
      "postalCode": "NE1 6EE",
      "addressCountry": "United Kingdom"
    },
    "datePosted": "2026-02-17",
    "atsLocation": {
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    "description": "<p><span style=\"font-weight: bold\">Upsell Agent </span></p>\n<p><span style=\"font-weight: bold\">Full time and permanent, Newcastle</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">We are:</span><br>Everything Managed is one of the fastest-growing companies in the UK and our vision is revolutionising fully managed business services via technology with a world class customer experience which we will deliver by creating a culture of community, engagement, development and empowerment.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">You’ll be:</span></p>\n<ul>\n<li>Communicating directly on customer calls and armed with a toolkit for upsell opportunities and tonnes of product knowledge - you will help customers get the very best out of our service.</li>\n<li>Dealing with queries, problems, and feedback via several forms of communications, including Phone and email.</li>\n<li>Taking customer insights &amp; feedback and working with managers to turn those into strategic decisions for the future of the business.</li>\n<li>Recording all client contact and notes accurately within the Salesforce CRM system.</li>\n<li>Working closely with colleagues in other teams to deliver for our customers</li>\n<li>Taking ownership of each customer, getting to the heart of the query, deciding the best course of action and providing the kind of service that earns our customers’ trust.</li>\n<li>Generating sales among client accounts, including upselling and cross-selling.</li>\n<li>Educating our customers around current legislation and helping them to meet all waste regulations.</li>\n<li>Overall, providing an excellent customer experience for our clients whilst achieving KPIs and within agreed service levels</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">You are:</span></p>\n<ul>\n<li>A high achiever who has a track record on hitting targets and delivering results.</li>\n<li>A natural problem solver and creative thinker who can apply this during a sales process.</li>\n<li>Someone who can clearly communicate both verbally and in writing.</li>\n<li>Out-going with a dynamic personality and a 'can do' attitude.</li>\n<li>Someone who can work both independently and in a team environment.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Experience</span></p>\n<ul>\n<li>B2B or B2C sales experience</li>\n<li>Previous experience in outbound tele sales or customer service would be a definite asset.</li>\n<li>Solid working knowledge of Microsoft 365 products</li>\n<li>Salesforce CRM knowledge is an added bonus</li>\n<li>GCSE level qualifications including English and Maths (or a similar qualification level)</li>\n</ul>\n<p> </p>\n<p><span style=\"font-weight: bold\">What’s on offer?</span><br></p>\n<ul>\n<li>Offices in Central Newcastle </li>\n<li>£27,000 starting salary plus commission </li>\n<li>Benefits package which is second to none covering health care, pensions, enhanced annual leave. Employee assistant programme 24hrs access to GP</li>\n<li>25 days holiday leave +8 days bank holidays</li>\n<li>Company Socials </li>\n<li>Regular Sales incentives for top performers</li>\n<li>Personalised career path</li>\n</ul>\n<p> </p>",
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    "departmentId": "18820",
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    "jobOpeningName": "Account Executive ",
    "departmentLabel": "Upsells",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://everythingmanagedgroup.bamboohr.com/careers/167",
    "employmentStatusLabel": "Full Time"
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