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Customer Service Specialist

E3f7ddd0 3b05 44b2 8172 16d19c7f63cb 19000101 000001 · Hamilton, OH, US, Hamilton, OH · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyE3f7ddd0 3b05 44b2 8172 16d19c7f63cb 19000101 000001
TitleCustomer Service Specialist
Normalized title-
Department / team-
LocationHamilton, OH, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-22 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from E3f7ddd0 3b05 44b2 8172 16d19c7f63cb 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Hamilton.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyE3f7ddd0 3b05 44b2 8172 16d19c7f63cb 19000101 000001
Source4db17b1c-7522-41c5-a5ee-98d0ffa5d750
ATS providerADP Workforce Now Recruiting

Description

At 80 Acres Farms , we're on a mission to change the way the world eats—and we're looking for people who want to help us do it. We grow pesticide-free salads, herbs, microgreens, and salad kits in smart vertical farms that produce more food with far fewer resources—using up to 95% less water and renewable electricity, with no reliance on weather or seasons. Our produce is available in more than 17,000 retail locations nationwide, including Kroger, Whole Foods, HEB, and The Fresh Market, and reaches food service partners across the country year-round. What makes this possible is a combination of people, technology, and purpose. Our proprietary growing platform, developed by our technology subsidiary, Infinite Acres, provides our teams with real-time data and control over every aspect of the growing environment—making our farms among the most advanced in the world. We operate commercial farms in Ohio, Kentucky, Georgia, Texas, South Carolina, and Colorado, packhouses in Indiana, Virginia, and Washington, and research and development facilities in Arkansas, Israel, and the Netherlands. We've grown significantly through the acquisitions of Kalera and Soli Organic, and we're just getting started. If you're passionate about sustainability, food, and building something that matters, we'd love to have you on the team. The Impact You'll Make At 80 Acres Farms, we are transforming the way food is grown and delivered—bringing fresh, flavorful, sustainably grown produce closer to people every day. We believe great service is a critical part of that promise. As a Lead/Senior Customer Service Specialist, you will play a central role in ensuring our customers experience that difference, every order, every interaction, every time. You will own service execution across a portfolio of customer accounts, operating at the intersection of supply chain, sales, and customer partnership. This is not a reactive role—it is a proactive, insight-driven position where you anticipate challenges, solve problems before they escalate, and continuously raise the bar for service performance. As a trusted operational partner to Account Managers and a key point of contact for customers, you will translate data into action, manage complexity with confidence, and help build strong, lasting relationships. From navigating demand variability to improving processes and driving accountability, your work will directly support our mission to deliver exceptional quality with consistency and care. What You’ll Be Responsible For Serve as a day-to-day contact for routine customer service needs and inquiries Support end-to-end order-to-cash processes, including order entry, validation, and issue resolution Monitor service metrics (fill rate, on-time delivery, compliance) and escalate risks or gaps Execute order management and service support for assigned customers Partner with Supply Chain to track inventory and flag potential service disruptions Assist with deductions research and discrepancy resolution in partnership with Finance Support onboarding, item setup, and product launches Maintain accurate data across ERP, EDI, and reporting systems Contribute to process improvements and standardization efforts What You Bring Minimum Qualifications Bachelor’s degree or equivalent experience, or equivalent experience 2+ years of experience in customer service or supply chain Strong attention to detail and ability to manage multiple priorities Proficiency in Excel and business systems Preferred Qualifications Experience in CPG, foodservice, or perishable categories Exposure to retailer or distributor compliance requirements Working at 80 Acres Farms At 80 Acres Farms , we believe taking care of our people is just as important as taking care of our plants. Our benefits are designed to support your health, your family, and your future. Medical, dental, and vision insurance starting day one At least 2 weeks of paid vacation, plus a minimum of 40 hours of paid sick time 10 paid holidays Paid parental leave 401(k) with up to a 4% company match Company-paid life insurance Short-term and long-term disability coverage Paid time off, sick time, and leave benefits are offered in accordance with state and local laws and may vary depending on where you work. Our Hiring Commitment 80 Acres Farms is proud to be an equal opportunity employer. You’re defined by more than just your job title, and we want you to feel comfortable bringing your true self to work. We value your talents, your traditions, your take on the world, and everything else that makes you unique. We strive to be to be a place where a diverse mix of talented people want to come, stay, and do their best work. 80 Acres Farms participates in E-Verify. As required by law, your employment with the Company is contingent upon you providing legal proof of your identity and authorization to work in the United States. Employment decisions are made without regard to protected characteristics. All candidates will be given the same consideration.

Full job record

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Org IDf065a5e4-c5c1-4d31-b2fe-1a1423fb76d2
Source ID4db17b1c-7522-41c5-a5ee-98d0ffa5d750
Board ID4db17b1c-7522-41c5-a5ee-98d0ffa5d750
Provideradp_workforcenow
Provider Job Key999381
TitleCustomer Service Specialist
Normalized Title—
Statusactive
Activeyes
Location TextHamilton, OH, US, Hamilton, OH
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionOH
CityHamilton
Salary Raw—
Salary Min—
Salary Max—
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e3f7ddd0-3b05-44b2-8172-16d19c7f63cb&ccId=19000101_000001&lang=en_US&type=JS&jobId=999381&jwId=9206552529923_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e3f7ddd0-3b05-44b2-8172-16d19c7f63cb&ccId=19000101_000001&lang=en_US&type=JS&jobId=999381&jwId=9206552529923_1
First Seen At2026-05-31 18:30:22Z
Last Seen At2026-06-06 11:51:08Z
Last Checked At2026-06-06 11:51:08Z
Last Changed At2026-06-06 11:51:08Z
Inactive At—
Source Posted At2026-05-22 16:37:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=e3f7ddd0-3b05-44b2-8172-16d19c7f63cb|19000101_000001/date=2026-06-06/2026-06-06T11-51-06-884Z-0154eb5ac9174a3b09d8c87ac8607e2931b709d5b379b71c7c811bae90a4d230.json
Event Fields
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Parsed Structured
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Extensions
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    "requisitionDescription": "<p style=\"margin-left:0in;\" data-pasted=\"true\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\">At <strong>80 Acres Farms</strong>, we&#39;re on a mission to change the way the world eats&mdash;and we&#39;re looking for people who want to help us do it.</span></p><p style=\"margin-left:0in;\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\">We grow pesticide-free salads, herbs, microgreens, and salad kits in smart vertical farms that produce more food with far fewer resources&mdash;using up to 95% less water and renewable electricity, with no reliance on weather or seasons. 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We operate commercial farms in Ohio, Kentucky, Georgia, Texas, South Carolina, and Colorado, packhouses in Indiana, Virginia, and Washington, and research and development facilities in Arkansas, Israel, and the Netherlands.</span></p><p style=\"margin-left:0in;\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\">We&#39;ve grown significantly through the acquisitions of Kalera and Soli Organic, and we&#39;re just getting started.</span></p><p style=\"margin-left:0in;\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\">If you&#39;re passionate about sustainability, food, and building something that matters, we&#39;d love to have you on the team.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><strong>The Impact You&#39;ll Make</strong></span></p><p data-pasted=\"true\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\">At 80 Acres Farms, we are transforming the way food is grown and delivered&mdash;bringing fresh, flavorful, sustainably grown produce closer to people every day. We believe great service is a critical part of that promise. As a Lead/Senior Customer Service Specialist, you will play a central role in ensuring our customers experience that difference, every order, every interaction, every time.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 16px;\">You will own service execution across a portfolio of customer accounts, operating at the intersection of supply chain, sales, and customer partnership. This is not a reactive role&mdash;it is a proactive, insight-driven position where you anticipate challenges, solve problems before they escalate, and continuously raise the bar for service performance.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 16px;\">As a trusted operational partner to Account Managers and a key point of contact for customers, you will translate data into action, manage complexity with confidence, and help build strong, lasting relationships. From navigating demand variability to improving processes and driving accountability, your work will directly support our mission to deliver exceptional quality with consistency and care.</span></p><p style=\"margin-left:0in;\" data-pasted=\"true\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><strong>What You&rsquo;ll Be Responsible For</strong></span></p><ul type=\"disc\"><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Serve as a day-to-day contact for routine customer service needs and inquiries&nbsp;</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Support end-to-end order-to-cash processes, including order entry, validation, and issue resolution&nbsp;</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Monitor service metrics (fill rate, on-time delivery, compliance) and escalate risks or gaps&nbsp;</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Execute order management and service support for assigned customers&nbsp;</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Partner with Supply Chain to track inventory and flag potential service disruptions&nbsp;</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Assist with deductions research and discrepancy resolution in partnership with Finance&nbsp;</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Support onboarding, item setup, and product launches&nbsp;</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Maintain accurate data across ERP, EDI, and reporting systems&nbsp;</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Contribute to process improvements and standardization efforts&nbsp;</li></ul><p style=\"margin-left:0in;\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><strong>What You Bring</strong></span></p><p style=\"margin-left:0in;\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><strong>Minimum Qualifications</strong></span></p><ul type=\"disc\"><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Bachelor&rsquo;s degree or equivalent experience, or equivalent experience</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">2+ years of experience in customer service or supply chain</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Strong attention to detail and ability to manage multiple priorities&nbsp;</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Proficiency in Excel and business systems&nbsp;</li></ul><p style=\"margin-left:0in;\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><strong>&nbsp;</strong><strong>Preferred Qualifications</strong></span></p><ul type=\"disc\"><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Experience in CPG, foodservice, or perishable categories&nbsp;</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Exposure to retailer or distributor compliance requirements&nbsp;</li></ul><p style=\"margin-left:0in;\" data-pasted=\"true\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><strong><u>Working at 80 Acres Farms</u></strong></span></p><p style=\"margin-left:0in;\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\">At <strong>80 Acres Farms</strong>, we believe taking care of our people is just as important as taking care of our plants. Our benefits are designed to support your health, your family, and your future.</span></p><p style=\"margin-left:0in;\"></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Medical, dental, and vision insurance starting day one</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">At least 2 weeks of paid vacation, plus a minimum of 40 hours of paid sick time</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">10 paid holidays</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Paid parental leave</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">401(k) with up to a 4% company match</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Company-paid life insurance</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Short-term and long-term disability coverage</li></ul><p></p><p style=\"margin-left:0in;\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><em>Paid time off, sick time, and leave benefits are offered in accordance with state and local laws and may vary depending on where you work.</em></span></p><p style=\"margin-left:0in;\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><strong><u>Our Hiring Commitment</u></strong></span></p><p style=\"margin-left:0in;\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\">80 Acres Farms is proud to be an equal opportunity employer. You&rsquo;re defined by more than just your job title, and we want you to feel comfortable bringing your true self to work. We value your talents, your traditions, your take on the world, and everything else that makes you unique. We strive to be to be a place where a diverse mix of talented people want to come, stay, and do their best work.&nbsp;</span></p><p style=\"margin-left:0in;\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\">80 Acres Farms participates in E-Verify. As required by law, your employment with the Company is contingent upon you providing legal proof of your identity and authorization to work in the United States. Employment decisions are made without regard to protected characteristics. All candidates will be given the same consideration.</span></p>\n",
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