Banquet Server- The Vanguard Hotel, Ann Arbor, MI

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    "requisitionDescription": "<div><p><br></p><p id=\"isPasted\">Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable <strong>Banquet Server</strong><strong>&nbsp;</strong>for The Vanguard Hotel in Ann Arbor, MI</p><p>Pay: $19-21/hr</p><p><strong>Job Purpose:</strong></p><p>Service, set -up and break down assigned functions in a safe, accident-free manner. Warm, knowledgeable service and helpful guidance reassure guests they&rsquo;ve made the right choice to stay with us.</p><p>&nbsp;</p><ul><li>Must have clean and wrinkle free uniform, DoubleTree Name Tag, and either white or black under garment under banquet uniform and black non-slip shoes. Adhere to grooming and appearance standards.</li><li>Must be able to read BEO&rsquo;s and know all the equipment necessary to complete the set up for each function.</li><li>Set tables in assigned area correctly and uniformly with proper equipment.</li><li>Set up buffets with food presentation and table prep before event begins.</li><li>Keep buffet stations neat and clean while servicing guests per established policies and procedures.</li><li>Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.</li><li>Assist Banquet Captain in setting up/breaking down buffet or other special food service tables and equipment.</li><li>Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.</li><li>Complete assigned paperwork per event or function.</li><li>Complete all side work during and after events.</li><li>During events when servers have down time must organize and stock all products used or help prepare for next day&rsquo;s events.</li><li>All equipment used must be returned to proper area and wiped down and kept neat in banquet areas.</li><li>All buffet food that has been served must be disposed of properly.</li><li>All events both Plated and Buffet style food that is left over and untouched in the hot box or coolers must be addressed with Chef&rsquo;s before event on how to handle after event is over.</li><li>All food that is saved must be labeled, dated and stored properly.</li><li>All equipment not used must be returned and put away properly in designated storage areas</li><li>Banquet areas should be neat and clean, wiped down and ready for next day&rsquo;s business.</li></ul><p><strong>Qualifications and Requirements:</strong></p><p id=\"isPasted\">High School diploma /Secondary qualification or equivalent.</p><p>Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.</p><p><strong>&nbsp;</strong></p><p><strong>This job requires the ability to perform the following:</strong></p><ul><li>Requires thorough knowledge of the catering and food profession in order to perform non-repetitive analytical work.</li><li>Requires knowledge of policies and procedures and the ability to determine course of action based on these guidelines.</li><li>Requires supervision/management skills.</li><li>Requires oral and written communication skills.</li><li>Must have moderate hearing - to hear equipment timers and communicate with other staff.</li><li>Must have excellent vision to see that product is prepared appropriately.</li><li>Must have moderate speech communication skills to be able to communicate with staff.</li><li>Must have moderate comprehension and literacy to read and understand all BEO&#39;s requests.</li><li>Lifting/Pushing/Pulling/Carrying: All these functions are essential because of the heavy production associated with Banquets. Items include food, small equipment, 75% of the time.</li><li>Bending does become necessary when using the lower oven for cooking, 5-10 times a day.</li><li>Full range of mobility and the ability to travel 30-50 feet on a regular basis, throughout the day.</li><li>Standing usually during preparation or plate - up to one hour at a time, usually 3-5 times a day.</li></ul><p><strong>&nbsp;</strong></p><p><strong>Other:</strong></p><ul><li>Being passionate about people and service.</li><li>Strong communication skills are essential when interacting with guests and employees.</li><li>Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.</li><li>Basic math skills are used frequently when handling cash or credit.</li><li>Problem-solving, reasoning, motivating, and training abilities are often used.</li><li>Have the ability to work a flexible schedule including nights, weekends and/or holidays</li></ul><p><strong>&nbsp;</strong></p><p><strong>Amazing Benefits At A Glance:</strong></p><ul type=\"disc\"><li>Team Driven and Values Based Culture</li><li>Medical/Dental/Vision</li><li>Vacation &amp; Holiday Pay</li><li>Same-day pay available</li><li>Employee Assistance Program</li><li>Career Growth Opportunities/ Manager Training Program</li><li>Reduced Room Rates throughout the portfolio</li><li>Third Party Perks (Movie Tickets, Attractions, Other)</li><li>401(k)</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Life insurance</li><li>Parental leave</li><li>Referral program</li></ul><p><br></p></div>\n",
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